Gruum Reviews

Name: Gruum
Rating: 4.73

4.7 Rating 23,083 Reviews

94 %

of reviewers recommend Gruum

4.7

Based on 23,083 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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305

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really liked the idea of the body moisturising bar for travelling with”

Helpful Report

Posted 10 months ago

“Very cool idea. I ordered the trail pack, with 3 bars (face, body, hair). My biggest issue is that I need to keep them in the original paper boxes after use, as can't recognise what is what. Would be helpful if the bar would be somehow tagged. The holder for different bars would also be beneficial. The face bar had a really strong smell of pepper, and I had a pretty bad cough after using it, as somehow managed to get a big sniff. Unsure what I got wrong here! Other than. This tiny stuff all food 👌🏼 thanks”

Helpful Report

Posted 10 months ago

“Absolutely Great products highly recommended”

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Posted 10 months ago

“I received my order within a few days which was good. I have a few different items. The small citrus spray fragrance is citrus/fruity but doesn’t stay fragrant for very long. The citrus hair and body shampoo is lovely to use and my skin is so soft and moisturised. On the whole I really like these products.”

Helpful Report

Posted 10 months ago

“I love the shampoo bars ( the coconut one) - I use them on my body as well - lovely soft and cleansing , lasts for ages . The factor 50 sunscreen is very hard to get out of the container - I think the container needs to be squeezable and a more rounded shape - I’m nearly giving up on it I’m afraid.”

Helpful Report

Posted 10 months ago

“I really love the Gruum skincare products. I find the cleansers, oils and moisturisers are both good quality and excellent value. Personally I am not keen on all the bits in the bath salts and found the fizzy bombs a bit disappointing. They coloured the water but weren't very strong in scent. I understand about the shape of the bottles being easy to send in the post but they aren't easy to empty. Overall though, I do keep buying the products and trying new ones. I like this company.”

Helpful Report

Posted 10 months ago

“I find that the soaps do not lather”

Helpful Report

Posted 10 months ago

“I have only used the fragrance and it is really a very summery but will let you know when Iv tried the other products.”

Helpful Report

Posted 10 months ago

“Lovely products”

Helpful Report

Posted 10 months ago

“Hi, I havent had the opportunity to try the sun care products I have purchased yet,but will send a review when I do”

Helpful Report

Posted 10 months ago

“I love the products but on my last order my delivery wasn't packed very well and 2 of the bottles were empty on arrival”

Helpful Report

Posted 10 months ago

“Really good products, a bit at the higher end of price..”

Helpful Report

Posted 10 months ago

“I am giving 4 * as not used the products yet. Bought the bath fizzers and they are small so have to use 2 but otherwise they provide a lovely soft fragrance. Bought several products to use when travelling as these recommended to me.”

Helpful Report

Posted 10 months ago

“Unique, good quality products that are gentle and effective.”

Helpful Report

Posted 10 months ago

“Im new to Gruum thanks to Martin Lewis recommendation on a bargain offer and was very impressed. Straightforward website, lots of information, brilliant sustainability ingredients and packaging and will definitely be shopping here again”

Helpful Report

Posted 10 months ago

“I really enjoy using the products and feel they are of good quality. My only quibble is that I find it very difficult to squeeze creamy products from the square bottles once they are half empty eg.moisturisers and thus I am wasting quite a lot of product ,I try in vain to shake it out. I do realise that this is partly because it is a good quality. I want to waste as little as possible and more flexible containers may help?”

Helpful Report

Posted 10 months ago

“Great products, love how everything is sustainable. I find the website a nightmare. Put in things to buy but difficult and sometimes impossible to get back to continue shopping. I have given up more than once and not placed an order.”

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Posted 10 months ago

“Usually find it difficult to pay when ordering. Won't let me use credit card. This has happened most times when ordering.”

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Posted 10 months ago

“I like several of Gruums items and they do last a long time. The shampoo bars are very good, I’m not so impressed with the conditioner. I love the body butter and cuticle oil”

Helpful Report

Posted 10 months ago

“I have been using the soaps for a couple of years now and find that they work at least as well as my shampoos. They also last a long time and work out much cheaper with no plastic container. I don't find that the conditioner works very well (so four stars) but I think that the new oil product may solve that problem. Ordering is simple and deliverys are quick.”

Helpful Report

Posted 10 months ago

Gruum is rated 4.7 based on 23,083 reviews