Gruum Reviews

Name: Gruum
Rating: 4.73

4.7 Rating 23,419 Reviews

94 %

of reviewers recommend Gruum

4.7

Based on 23,419 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Gruum 5 star review on 10th September 2025

307

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love everything about the products very high quality, my only issue is the face oil leaked a bit when being delivered and got on the box everything was still intact and good condition!!”

Helpful Report

Posted 11 months ago

“Ordered a sample set to try as wasn't sure. The products are great and my skin has no reaction to any of them. There's nothing bad in the products, which is great for everyone but especially those with sensitive skin. Would recommend.”

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Posted 11 months ago

“Great and effective products. Only a wonder….would wrapping the soap in waxed paper reduce the residue on the boxes?”

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Posted 11 months ago

“Hi Simon pleasures to ask for my experience with your product is great product as I’m very interested and fun of herbs organic and pure natural And I’m not afraid of trying new things I’m always Kane and learning I have no bad experiences I have tow issues with your products first of all the sizes are abet small size and the doft Fragrance smells nice but don’t last long also the size is too small Regardless of what you asked me for my opinion of your products I guess you are doing great and keep up and believe in yourself and always the feedback is positive for your business just keep peasant you will get there I wish you all the best in your company”

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Posted 11 months ago

“I love gruum, products are amazing. My only criticism is the square bottles are really impractical to get lotion out of, the squeeze ones are slightly better but in all, I wonder how much product is lost along the flat edges.”

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Posted 11 months ago

“Skin care products were cheap, easy to use, and leave ur skin feeling how no other products do u can tell they are naturally sourced and healthy would be 5 stars but shipping was a bit long”

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Posted 11 months ago

“Pure natural products”

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Posted 11 months ago

“Love the brand, simple packaging and the ethos. Most products have been brilliant. Price point is about right”

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Posted 11 months ago

“Superfast delivery.”

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Posted 11 months ago

“I have received my first order. The process of ordering was easy and delivery took a few days. I ordered four bars - body, face, shampoo and conditioner. I am enjoying using all. They are all slightly different sizes and I am not sure how long each will last, so at the moment, I can’t comment on value for money at the regular prices. I benefited from an offer.”

Helpful Report

Posted 1 year ago

“I recently purchased these products through a promotion and I have to admit I am quite impressed! I was a bit sceptical at first but the face bar soap and facial oil are really good quality. They contain natural ingredients and feel good on my skin. I would definitely consider buying additional products from Gruum 😊”

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Posted 1 year ago

“The products are really feel nice on your skin. My skin feels much clearer using the products. Their customer service is wonderful too, very helpful and quick to respond.”

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Posted 1 year ago

“Can’t really say much as I bought this as a gift for my Daughter , sadly it came ‘after she’d gone in holiday, but once she’s used it I will getvherbto write a review .”

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Posted 1 year ago

“I have ordered things from Gruum twice now, always very prompt always arrive well packed and promptly. I love the Luk comb. I struggled with bath bars could get them to lather. But everything else looks good, have yet to try scalp serum, looking forward to it.”

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Posted 1 year ago

“Products smell amazing, shower gel is good 👍 not sure the shampoo bar is right for my curly hair though🤔”

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Posted 1 year ago

“I recently ordered some products fo a family member's Birthday. Everything arrived in good time and the products were sustainably packaged, which is always pleasing. Nice and simple products which are easy to store and use. Thank you Gruum!”

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Posted 1 year ago

“In general great products, sometimes delivery is a bit slow, but main improvement for me would be softening the squeeze of the rectangular 'bottles' so it is easier to dispense the product.”

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Posted 1 year ago

“Excellent eco friendly products that are excellent for travel and encourage the reduction of waste.”

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Posted 1 year ago

“I bought off gruum a pink bag with nourishing face oil, a body butter bar and a gentle face wash bar, I originally bought it as a present for my grandma for Christmas but no one is buying presents this year, so I will have to find someone to gift it too, but I’m sure they’ll love it, the bag hides the zip end when closed because of the little handle and the products look quality, thank you.”

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Posted 1 year ago

“New to Gruum and to date only used a couple of their products being their orange and grapefruit soap, and facial sunscreen. Both very good. The products have been on sale or part of a promotion and good value.”

Helpful Report

Posted 1 year ago

Gruum is rated 4.7 based on 23,419 reviews