Gruum Reviews

Name: Gruum
Rating: 4.73

4.7 Rating 23,383 Reviews

94 %

of reviewers recommend Gruum

4.7

Based on 23,383 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Gruum 5 star review on 10th September 2025

307

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've enjoyed gruum's products for a number of years now, the razor subscription in particular has been great compared to competitors. The factor 30 sun cream is AMAZING! I recently completed a 12.5mile trek with work and the only part of my body that caught the sun was the back of my neck as I hadn't applied any. My only complaint currently is the packaging on the razor blades. I used to receive a strip of 4 blades with just the exterior packaging which I could keep for recycling the cartridges. However, when my latest order arrived I found the strip of 4 blades had been split into 2 sets of 2 and each set of 2 hlnow has it's own box. This increase in packaging feels unnecessary? I always felt like gruum wanted to be a sustainable business and reduce it's packaging. Granted, it's recyclable, but think about the space it's taking up in the box. Maybe something to think about”

Helpful Report

Posted 1 month ago

“I have used a variety of products the ones I loved the most were the rowdy kind set I got for my daughter to use she has skin problems and we used these to help with the products she used which are prescribed. The shampoo and conditioner are her favourite and she loves the smell.”

Helpful Report

Posted 1 month ago

“I have had a few of the "only pay postage" offers via Railcard. They are always nicely & securely packaged. I like the room diffusers & especially like the sun cream for the skin and lips but can't get on with the soap (I have tried a few) or the skin rubs. Even though we have a water softener I can't get them to lather.”

Helpful Report

Posted 1 month ago

“I really love the fact that all products are recyclable and more natural ingredients are in the products compared to supermarket brands. Love love love the discovery bo. I now prefer to use the perfumes from Gruum compared to my usual favourite. I will now only use shampoo bars and body wash bars. The price range is suitable for all budgets and the sale range is amazing value! I'm really happy since buying my first product a month ago and look forward using them all daily.”

Helpful Report

Posted 1 month ago

“Grim is very good. I would like to see a broader range perhaps candles and diffusers”

Helpful Report

Posted 1 month ago

“When I placed my order, it took more time to arrive than was expected but the problem was quickly cleared up by a kind member of the team and I was able to get my order soon after.”

Helpful Report

Posted 1 month ago

“Simon, plus Founders Review link does not work & my AVG search says unsafe Web site/link!,,,did you know this? Products are very good but body oils could do with being in a more secure container as it is fragile & leaks, so particularly difficult when travelling as it needs to be dispenced..”

Helpful Report

Posted 1 month ago

“I have received many good products from Grumman however I was disappointed with the last order of four soaps as I could not get much lather out kf them.”

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Posted 1 month ago

“Ordered mixed bag of Gruum products on special promotion. Only used body bar so far which cleans well but has less fragrance than I’d expected. Not really an issue though. And they are great products for holidays as they take up so little space and can be packed in hand luggage.”

Helpful Report

Posted 1 month ago

“I love the products I've tried so far, especially the nourishing face oil and the daily moisturiser with SPF. The products are easily absorbed and without an oily residue - great for my mature but oily skin! I wish they provided 'refill' options as a more eco-friendly offering.”

Helpful Report

Posted 2 months ago

“Some of the bottles like the Suncream (SPF50) are made of a plastic whereby you cannot squeeze contents out easily so you end up with a fair proportion of product still in the bottle.”

Helpful Report

Posted 2 months ago

“this is my first leave in serum ive tried for hair density and omg. ive only been using it for 3 weeks (i apply it every night) and im already getting baby hairs?! not only that- but it doesnt leave my hair looking or feeling greasy at all! the only downside would be the size of the pipette- its too small for the bottle so when you get towards the end of the bottle, the pipette cant reach the serum. i pour it onto my hands but obv that defeats the whole purpose of using a pipette in the first place. other than that though, i'd def recommend this to anyone with fine hair wanting to achieve that naturally voluminous, thicker-looking hair!”

Helpful Report

Posted 1 month ago

“Your sun screens are good. The reason I buy them are because I read they don't have the 'nasties' in them that stain ones clothes. Your customer service is excellent. On a negative note, I'm not too keen on the shape of the bottles, good to look at but not practical, and it's absolutely impossible to squeeze product through the little holes! That being said, I shall continue to use your sunscreen and I wish you continued success.”

Helpful Report

Posted 2 months ago

“i Havent tried all the products that I ordered yet, but really love the factor 50 face suncream. It is absorbed really well and doesnt feel greasy or heavy on the skin, and the bonus, it's made with natural ingredients. I have also tried the pumpkin seed oil. This is easily absorbed into the skin and has helped heal my dry skin rash.”

Helpful Report

Posted 2 months ago

“I have a few glass bottles for oils, i was wondering if you could do refill ables that a eco friendly and cheaper? Also i joined Gruum because of the items specifically for men”

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Posted 2 months ago

“Really enjoy a lot of the Gruum products and have been using for a while now. The oil selection in particular is brilliant and I use twice daily and mix and match the different oils depending on what I feel my skin needs. I wish you could still get the hemp seed oil as I really liked that one. My only gripe is and I have fed this back previously... I get really irritated with the lure of early access sale price for loyal customers and then it ends up being reduced further a couple of weeks later after you've already bought it and and stock is still available!! Other than that I love the roll on fragrances and the dry body oils. My husband loves all the bars which he uses on holiday and I find the razor comfortable to use too all in all a great company and would happily recommend”

Helpful Report

Posted 2 months ago

“The sun tan lotion is a really good product I have problems with many similar product and the bring me out in a rash even if they are hypoallergenic, but I have to say the product is too expensive sorry”

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Posted 2 months ago

“These products are so good!! They go with my skin perfectly”

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Posted 2 months ago

“Tried the massage bar, very good... After sun bar is okay okay.. doesn't melt how nicely massage bar does..”

Helpful Report

Posted 2 months ago

“Good quality product's. Would be nice if it was easier to get all the sun protection product's out if the container to save wasting any.”

Helpful Report

Posted 2 months ago

Gruum is rated 4.7 based on 23,383 reviews