Gruum Reviews

Name: Gruum
Rating: 4.73

4.7 Rating 23,084 Reviews

94 %

of reviewers recommend Gruum

4.7

Based on 23,084 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

Visit Website

Write Your review

Tell us how Gruum made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

305

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received my 3 monthly subscription of Santorini Summer. It was packed in a card board box however with no tissue paper so they were rattling around (I bought two) fortunately no damage. Why are you only doing 9ml? Why not a bigger bottle this would be more green as a larger botte means less postage and packing traffic.”

Helpful Report

Posted 10 months ago

“I ordered the SPF50 5* UVA Face Sunscreen in 100ml and it's such a good product. Not greasy, sinks in quickly and doesn't leave a white sheen on your face. The delivery was really good and the packaging it came in was really nice. The only thing I'd say is that it's quite hard to get the product out due to the design of the bottle, especially when there's not a lot of prodct left!”

Helpful Report

Posted 10 months ago

“I love what you are doing and what you are producing. These products are special and always leave you feeling pampered. Good for the environment and good for the recipient.”

Helpful Report

Posted 10 months ago

“I like the products and the sustainability, but not keen on the square cornered bottles which are very difficult to get all the creams - especially hand cream out of without wasting any. Small screw topped jars or Tins are much better. Also, where is the large size luxury hand cream. You were going to notify me when back in stock.”

Helpful Report

Posted 10 months ago

“I've started to use Gruum products recently and so far been very impressed with the quality and variety of products. The price is very competitive and I'd suggest anyone to give them a try”

Helpful Report

Posted 11 months ago

“service is great, most of the products are really good, I just cant get on with the hair conditioner.”

Helpful Report

Posted 11 months ago

“Good products, fast delivery and cleared my skin”

Helpful Report

Posted 11 months ago

“Great service, quick delivery and nice products. Fragrance not to my taste at all, but cuticle oil good and love the rollerball bottle!”

Helpful Report

Posted 11 months ago

“Great products. I love the 100ml spf50 face cream. Would be great if it was easier to get the cream out of the bottle.”

Helpful Report

Posted 11 months ago

“This product was very good quality and worked really good, I recommend to others to order this product.”

Helpful Report

Posted 11 months ago

“I bought your product for a friend on their gift list. I am sure they are pleased with it as I got a thank you.”

Helpful Report

Posted 11 months ago

“I've bought 5 products total now (some of them in packs) and have liked all of them! The aftersun bar is brilliant. The only downside is for the ones that get wet (body bar and shampoo), there isn't a great storage solution inbuilt. I thought these were perfect to take when travelling abroad, but will have to reconsider how I store them.”

Helpful Report

Posted 11 months ago

“Good products at a very good introductory price but too many marketing emails”

Helpful Report

Posted 11 months ago

“Decided to have a go, but only the £10 free post pack of three items, they seem ok a bit small, but refreshing, pleasing and different.”

Helpful Report

Posted 11 months ago

“Love the products, everything I’ve tried has been great. I especially love the solid shampoo and conditioner bars. I don’t like however the containers the liquids (sunscreen, moisturiser etc) come in. They are very difficult to use, especially when they are less full”

Helpful Report

Posted 11 months ago

“I purchased the summer bundle including a cuticle oil, a body mist and a soap. I was a big fan of the cuticle oil and the scent of both the body mist and the soap were lovely. My favourite was definitely the nail oil though. This bundle allowed me to try the products for a fraction of the price and has intrigued me to try more of your stuff.”

Helpful Report

Posted 11 months ago

“I tried different products from Gruum, all were amazing. The Sunscreen is my go to in summer. The only down point I wish it can be improved is the packaging, the bottles are made of very hard material, it is impossible to use and get all the product out which is a waste of parge amount of the product.”

Helpful Report

Posted 11 months ago

“I bought aloe soap which is perfect for my oily skin I recommend it to everyone”

Helpful Report

Posted 11 months ago

“I like the ethos behind Gruum products and the products I have used so far have been excellent. Haven't used all the products I've received so far as have mystery bundles as well as selected orders. Delivery is quick. I buy when things are on offer as I find the prices quite high, particularly when you're buying sight unseen. But they are good quality. I find the packaging quite uniform especially the flat grey bottles. Not easy to distinguish between them and the instructions etc are in very small print. Is there a way you could make the various ranges more identifiable and labelling clearer without compromising your ethics and increasing prices?”

Helpful Report

Posted 11 months ago

“Love the face mist! It’s excellent and a gentle spray unlike some other brands”

Helpful Report

Posted 11 months ago

Gruum is rated 4.7 based on 23,084 reviews