Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,379 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,379 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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326

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was doubtful to start but thought I would give it a go as my previous greasy hair solution had ceased trading and desperately wanted to order from within the UK.anyway this was the option I found and it really works. Easy to order my only negative is that it could smell a little nicer not that it smells bad but could smell better, feels great stays non greasy for a few days which is really great.”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you for your review! We’re really pleased to hear you decided to give it a try and that it’s been working well for your hair, especially as a replacement for your previous product. We also appreciate your honest feedback about the scent and will make sure this is shared with our product team. It’s great to know you’re enjoying the results and the ease of ordering. We truly appreciate your support. Alex - Team grüum

Posted 3 weeks ago

“The soaps smell amazing and actually leave you smelling and feeling fresh, the suncream is also amazing, unlike other sun creams it feels so light on your face almost like a moisturizer. Highly recommend this business”

Helpful Report

Posted 3 weeks ago

Hi Lucy-Rae, Thank you for your wonderful review! We're so pleased to hear you're enjoying the soaps and our face sunscreen, and that you're loving its light, moisturising feel. Thank you for your recommendation and support—it really means a lot to us. Alex - Team grüum

Posted 3 weeks ago

“Great, I like ordering off gruum. Although the after sun soap bar is a little scratchy so can’t really use it incase it irritates my skin. Other than that it’s really good.”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you for your review! We're really pleased to hear you enjoy ordering from grüum. We're sorry the after sun bar felt a little too scratchy for your skin, but we really appreciate you taking the time to share your feedback. Comments like yours help us continue to improve our products. Thank you again for your support. Alex - Team grüum

Posted 3 weeks ago

“Have used a range of Gruum products and been very pleased with them. Regular offers allow the opportunity to try new products. I like that it is a small company with an ethical basis. Postage and packaging are are also very good. Regularly recommend to friends and family.”

Helpful Report

Posted 3 weeks ago

Hi Ellen, Thank you so much for the wonderful review! We are absolutely delighted to hear that you have been so pleased with the range of grüum products you’ve tried so far. We love giving our community the chance to explore new goodies, so it is fantastic to know that our regular offers are helping you find new favourites! Knowing that our small company roots, ethical values, and eco-friendly packaging resonate so deeply with you truly means the world to our entire team—it is exactly why we do what we do. We are also incredibly grateful that you regularly recommend us to your friends and family. There is no higher compliment than that! Thank you for being such a brilliant part of the grüum family. Warm Regards, Andrea - team grüum

Posted 3 weeks ago

“Great products”

Helpful Report

Posted 3 weeks ago

Hi Kathy, Thank you so much for the lovely feedback! We are absolutely thrilled to hear that you are enjoying your grüum products. Knowing that you are happy with your goodies brings a massive smile to the whole team's faces! Have a wonderful day ahead! Warm Regards, Andrea - team grüum

Posted 3 weeks ago

“I've been using grüum products for about six months, and I adore all of them!!! I have quite a collection. From facial oils, moisturisers, sunscreens to pulse point roll-ons, scented candles, fragranced room mists, deodorants. Lip care, skin care, hair care ... Prickly pear oil is my ultimate favourite! All products are natural and effective. No nasty ingredients. Everything is reasonably priced, but I appreciate all the offers, discounts, bundle deals. Always great for stocking up! Quality is fantastic. Branding is ace. Environmentally friendly packaging that looks lovely. Excellent customer service and regular order updates. The website and app look amazing and are very informative and easy to navigate. Fantastic company. Fantastic brand. Fantastic products. You have a lifelong customer here. ☺️ Thanks so much!”

Helpful Report

Posted 3 weeks ago

Hi Donna, Wow, what an absolutely spectacular review! Reading your message has truly brought the biggest smiles to the entire grüum team today—we are completely blown away by your kind words! We are so incredibly happy to hear that you have built up such a wonderful collection over the last six months, from your skincare and hair care routines to your lovely home and pulse-point fragrances. It sounds like you have created the ultimate grüum sanctuary! We must agree with your choice of favourite, too—our Prickly Pear Oil is such a special, nourishing treat, and we are thrilled you love it just as much as we do. Knowing that you appreciate our natural ingredients, our eco-friendly packaging, and all of our cheeky bundle deals and discounts truly means the world to us. We pour a lot of love into making our website, app, and customer service as welcoming and smooth as possible, so hearing your fantastic feedback on your ordering experience is just the icing on the cake! Thank you from the bottom of our hearts for being such an inspiring part of our community. Welcoming you as a lifelong customer is the greatest compliment we could ever ask for! Warm Regards, Andrea - team grüum

Posted 3 weeks ago

“Easy to purchase! Amazing on my skin!”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you so much for the wonderful feedback! We are absolutely thrilled to hear that your shopping experience was smooth and easy, and even more delighted to know that our products are feeling so amazing on your skin. Knowing that your skin is happy and glowing brings a massive smile to the whole team's faces! Have a fantastic day ahead! Warm Regards, Andrea - team grüum

Posted 3 weeks ago

“Amazing products got a bundle for my wife and she’s absolutely loves it, i highly recommend. and very kind email from simon and great customer service.”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you so much for taking the time to share such a wonderful review! We are absolutely delighted to hear that your wife is completely in love with her new grüum bundle! It is also incredibly lovely to hear your kind words about Simon and our customer care. We always aim to treat our community like family, so knowing that Simon looked after you so well truly warms our hearts. Thank you for the fantastic recommendation, and we hope your wife thoroughly enjoys the rest of her goodies! Warm Regards, Andrea - team grüum

Posted 3 weeks ago

“I love all the products I’ve ordered so far. They smell amazing and I feel good doing my bit for the earth.”

Helpful Report

Posted 3 weeks ago

Hi Kim, Thank you so much for the wonderful review! We are absolutely delighted to hear that you are loving all the products you've ordered so far, and that they are smelling amazing for you! Knowing that our goodies make you feel good while doing your bit for our beautiful planet truly means the world to the whole team. It is exactly why we do what we do! Thank you for being such a fantastic part of the grüum community, and we hope your products continue to look after you beautifully. Warm Regards, Andrea - team grüum

Posted 3 weeks ago

“Gorgeous products. Delighted”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you so much for the lovely feedback! We are absolutely delighted to hear that you are enjoying your gorgeous grüum products. Knowing that you are so happy with your goodies brings a massive smile to the whole team's faces! Have a wonderful day ahead! Warm Regards, Andrea - team grüum

Posted 3 weeks ago

“I’m new to the Gruum goodies but have been so very surprised at just how effective and pleasant to use they are. The solid shampoo was a revelation, loved its creamy consistency and it left my hair shiny and my scalp comfortable. It is my go to now and I’m trying all the different ones to see which I like best. These products are fantastic for taking on holidays, no chance of leakage or breakage and no liquid limits to worry about. Highly recommend.”

Helpful Report

Posted 3 weeks ago

Hi there, A very warm welcome to the grüum family! We are absolutely thrilled to hear that your first experience with our goodies has been such a wonderful surprise, and that you are finding them so pleasant and effective to use. It is music to our ears to hear that our solid shampoo was a complete revelation for you! We spent a lot of time perfecting that rich, creamy lather, so knowing it leaves your hair beautifully shiny and your scalp feeling so comfortable brings a massive smile to our faces. Exploring all the different bars sounds like a wonderful adventure—we can't wait to find out which one ends up being your absolute favourite! You have hit the nail on the head regarding travel, too. Saying goodbye to liquid limits and messy leaks makes packing for a holiday so much more relaxing. Thank you so much for the fantastic recommendation, and we hope you continue to enjoy discovering the rest of our range! Warm Regards, Andrea - team grüum

Posted 3 weeks ago

“Products feel very natural”

Helpful Report

Posted 3 weeks ago

Hi Debra, Thank you so much for the lovely feedback! We are absolutely delighted to hear that our products feel so wonderfully natural on your skin. We take great care in selecting kind, nourishing ingredients to create that gentle, refreshing feeling, so knowing we have achieved that for you truly means the world to our team. Have a beautiful day ahead! Warm Regards, Andrea - team grüum

Posted 3 weeks ago

“Great stuff”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you so much for the wonderful feedback! We are absolutely thrilled to hear that you love your grüum goodies. Knowing that we've hit the mark brings a massive smile to the whole team's faces. Have a fantastic day ahead! Warm Regards, Andrea - team grüum

Posted 3 weeks ago

“Brilliant product Lovly on the skin would definitely recommend for men and women”

Helpful Report

Posted 3 weeks ago

Hi Louie, Thank you so much for the brilliant review! We are absolutely delighted to hear that you are loving your grüum goodies and that they feel so lovely on your skin. We love creating products that are perfectly suited for everyone to enjoy, so your wonderful recommendation for both men and women truly means the world to our team. Thank you for brightening our day, and we hope you continue to enjoy that lovely, fresh feeling! Warm Regards, Andrea - team grüum

Posted 3 weeks ago

“I love most of the products I have ordered. Particularly like the wash bag which is the perfect size. Shampoo is great and the sunscreen is good. I had never used the deoderant before and now I really like it and so does my body.”

Helpful Report

Posted 3 weeks ago

Hi Cat, Thank you so much for the lovely review! We are absolutely delighted to hear that you are loving your grüum goodies. It is wonderful to know that our wash bag is the perfect fit for your routine, and that the shampoo and sunscreen are keeping you feeling fresh and protected! We are especially thrilled that our deodorant has been such a hit—switching to a new deodorant can be a journey, so hearing that both you and your body are thoroughly enjoying it brings a massive smile to our faces. Thank you for being such a wonderful part of the grüum community, and we hope your products continue to look after you beautifully! Warm Regards, Andrea - team grüum

Posted 3 weeks ago

“High quality products, but a bit pricey for day to day use, good delivery service and selection. Larger quantity dispensers (250ml) on eg shower gel would be appreciated”

Helpful Report

Posted 3 weeks ago

Hi Guy, Thank you for sharing your feedback with us, we really appreciate it. It’s wonderful to hear you’re enjoying the quality of our products, and we’re glad the delivery and selection have been a positive experience for you. Your thoughts on larger size options are also really helpful for us going forward. Warm Regards, Andrea - team grüum

Posted 3 weeks ago

“I have had multiple products from Gruum over the last few years, including the fabulous Advent Calendar in 2025. Every product that I have tried so far has been fabulous. As a person with very sensitive skin, I have yet to have a reaction to any, even during chemotherapy! I’d particularly recommend the SPF 30 Face Sunscreen and the shower bars.. plus the roll on fragrance.. and room fragrance.. you get the drift! I love the products, the ethics and the prices!”

Helpful Report

Posted 3 weeks ago

Hi Linda, Thank you so much for taking the time to share your wonderful journey with us. Reading your review has truly touched the hearts of the entire grüum team. We are incredibly moved and humbled to hear that our products have been a gentle, soothing comfort for your skin over the last few years, especially during such a significant time with your chemotherapy treatment. We take great care in selecting our ingredients to ensure they are kind to sensitive skin, and knowing they have supported you so beautifully means more to us than words can say. It sounds like you truly made the most of the 2025 Advent Calendar! We love your list of favourites—from the SPF30 Face Sunscreen keeping you protected, to the planet-friendly shower bars, and those gorgeous roll-on and room fragrances. You certainly have fantastic taste! Knowing that you love our ethics and prices just as much as the products themselves is the ultimate compliment. Thank you for being such an inspiring and cherished part of the grüum family, Linda. We are sending you so much love and our very best wishes. Warm Regards, Andrea - team grüum

Posted 3 weeks ago

“Fantastic Company. Really worth buying from. Products are amazing and also worth the money. They always have special offers and deals. Cannot recommend high enough.”

Helpful Report

Posted 3 weeks ago

Hi Michael, Thank you so much for the incredible review! Your glowing words have truly brightened everyone's day here at grüum. We are absolutely thrilled to hear that you are loving our products and that you find them such brilliant value for money. We always love treating our community to special offers and deals, so it is wonderful to know you are enjoying those extra perks, too! Your high recommendation means the absolute world to our team. Thank you for being such a fantastic part of the grüum family! Warm Regards, Andrea - team grüum

Posted 3 weeks ago

“Love the products I've received especially the lip conditioner roll on! Will be reordering that. Prompt efficient service. Thank you.”

Helpful Report

Posted 3 weeks ago

Hi Bernadine, Thank you so much for the lovely review! We are absolutely delighted to hear that you are loving your grüum goodies, and it is wonderful to know that our lip conditioner roll-on has become your new firm favourite. We will be ready and waiting to get your next batch sent out to you whenever you need it! We always aim to get your orders to your doorstep as swiftly and smoothly as possible, so your kind words about our prompt service truly mean the world to the whole team. Thank you again for brightening our day, and we hope you continue to enjoy that lovely, conditioned feeling! Warm Regards, Andrea - team grüum

Posted 3 weeks ago

“Amazing products, very easy to order and delivery was quick!”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you so much for the brilliant feedback! We are absolutely thrilled to hear that you are loving your grüum products. We always want your shopping experience to be as smooth and effortless as possible, so it is wonderful to know that ordering was a breeze and that your goodies arrived safely and swiftly. Thank you for brightening our day, and we hope you thoroughly enjoy using everything! Warm Regards, Andrea - team grüum

Posted 3 weeks ago

Gruum is rated 4.7 based on 26,379 reviews