Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,839 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,839 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love your air fresheners especially! Smell gorgeous and only need a few sprays at a time. Everything is beautifully packaged. My last parcel was uniquely wrapped in gruum wrapping paper...it felt like a present to myself 😊 I shall definitely be ordering again!”

Helpful Report

Posted 1 month ago

Hi Julie, Thank you so much for your wonderful feedback. We’re absolutely delighted to hear how much you’re enjoying the air fresheners and that a little goes a long way. It’s lovely to know the packaging added to the experience too, there’s nothing better than a parcel that feels like a treat. We really appreciate you sharing this, and we look forward to welcoming you back again soon. Warm Regards, team grüum

Posted 1 month ago

“I received grüum as a gift for my mum through a promotional offer, and I have to say, she absolutely loves it! She’s been using grüum for years alongside other brands like Tropic, but now she says her skin has never felt softer or clearer. I personally haven’t tried it yet, but from what she describes, it’s truly amazing. I’ll definitely keep recommending it!”

Helpful Report

Posted 1 month ago

Hi there, Thank you so much for sharing this lovely feedback. We’re absolutely delighted to hear your mum is enjoying grüum and that it’s leaving her skin feeling softer and clearer, that’s wonderful to know. It’s especially nice to hear it’s become such a valued part of her routine over time. We really appreciate you recommending us, and we hope you might get the chance to try grüum for yourself soon too. Warm Regards, Andrea - team grüum

Posted 1 month ago

“A wide range of High-quality products, I have tried a few of them and they were all very enjoyable and lovely to use. I continue to buy a selection of the products.”

Helpful Report

Posted 1 month ago

Hi Barnabas, Thank you for taking the time to share your experience with us. We’re delighted to hear you’ve been enjoying a range of our products and that they’ve all been a pleasure to use. It’s wonderful to know you keep coming back to explore more of the collection. We really appreciate your continued support. Warm Regards, Andrea - team grüum

Posted 1 month ago

“I haven’t tried everything I ordered yet but I’m loving the roll on perfume”

Helpful Report

Posted 1 month ago

Hi Sheila, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 1 month ago

“Hi Simon, I found it through three+ app, body/hand/face oil soaps are good but very fragile. My hand one torn into pieces on second use. Otherwise it was very fruity smelling. If it keep getting this brittle I would suggest putting it in a roll stick, it would be easier to use that way. Thanks”

Helpful Report

Posted 1 month ago

Hi Aiman, Thank you for taking the time to share your feedback with us. We’re really pleased to hear you’re enjoying the fruity scent and discovering us through Three+, that’s lovely to know. We appreciate your comments on the texture and how the soap performed in use as well, it’s incredibly helpful for us as we continue to refine our products. Your suggestion around packaging is a great one too, and we’ll be sure to pass it along to our product team. Thanks again for your thoughtful feedback. Warm Regards, Andrea - team grüum

Posted 1 month ago

“I took up the offer of 3 free products, which is a very generous offer. They arrived beautifully packaged and were a good size. I was excited to try them out, I have sensitive, ageing skin and have to be careful with the products I use, I suffered no reactions or flare ups and found the products to be gentle, I just need some little boxes to keep them in now! Thank you Gruum-I'll be back soon!”

Helpful Report

Posted 1 month ago

Hi Janice, Thank you so much for your lovely review — we’re absolutely delighted to hear how much you’re enjoying the products! We really appreciate your kind words and support 🧡 Kind regards, Team grüum

Posted 1 month ago

“I use Gruum face wash, toner and moisturiser. They have become part of my daily routine and I couldn’t do without them. I have also started using their monthly fragrances and love each one of them.”

Helpful Report

Posted 1 month ago

Hi Jenny, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 1 month ago

“Ecological product. I especially like the shampoo bar.”

Helpful Report

Posted 1 month ago

Hi Aniceta, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 1 month ago

“Good products. Loved the air fresheners. And face oils are good feel natural. Shower bars good too.”

Helpful Report

Posted 1 month ago

Hi Vicki, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 1 month ago

“Brilliant products, really pleased with everything that we have purchased. Natural products, great to use and so easy to order. Definitely a "user friendly" experience from ordering to using.”

Helpful Report

Posted 1 month ago

Hi Simon, Thank you so much for your lovely feedback! We’re delighted to hear you’ve enjoyed everything, from the ease of ordering to using the products themselves. Warm regards, Mikaela Team grüum

Posted 1 month ago

“Bought the 12 small perfumes. One for each month of the year. I’ve only used the first 2, but they smell amazing and last really well. Very happy with my purchase.”

Helpful Report

Posted 1 month ago

Hi there, Thanks so much for your lovely review! We’re thrilled to hear you’re enjoying the perfumes and that they last well. We hope you continue to love discovering the rest of the scents. Warm regards, Mikaela Team grüum

Posted 1 month ago

“I really love all of the products I've purchased from Gruum. They're very natural, smell delicious and very importantly, they're very kind to my sensitive skin. Highly recommend buying their products.🙂❤️”

Helpful Report

Posted 1 month ago

Thanks so much 😊 Really glad the products are suiting your skin so well, that means a lot to hear! Best, Team grüum x

Posted 1 month ago

“Great skin care products. Love the serum and cleansing!”

Helpful Report

Posted 1 month ago

Thanks so much 😊 Really glad you’re enjoying them! Best, Team grüum x

Posted 1 month ago

“The BEST treatments for your face! This has got to be one of the best brands I have ever tested my skin is so hydrated fresh and healthy I’d love to promote more of this brand and make some content! The cleansing balm smells beautiful and the toner and serum makes your skin GLOW! By far the best label about I recommend and will definitely be buying more x”

Helpful Report

Posted 1 month ago

Thank you so much for this, honestly, it means a lot 💛 And your photo is lovely, your skin is absolutely glowing! We’re so happy you’re enjoying everything, it’s great to hear they’re working so well for you. Really appreciate the support and kind words 😊 Best, Team grüum x

Posted 1 month ago

“I love the stylish packaging as much as the product! Super kind on my skin.”

Helpful Report

Posted 1 month ago

Thank you 😊 So glad it’s been a great match for your skin! Best, Team grüum x

Posted 1 month ago

“The products are good for the skin”

Helpful Report

Posted 1 month ago

Glad to hear you like our products! Best, Team grüum x

Posted 1 month ago

“I’ve been using several grüum products that I received for free through my company perks, and I have to say that everything I’ve tried so far has worked really well for me. I love how the products feel natural, gentle, and eco‑friendly, and my skin has never had any adverse reactions. I’d definitely recommend grüum to my friends. The only thing I’d improve is the packaging of the sprays as they sometimes tend to be too soft or make unusual squeaks/hissing when used. However, if this type of container is part of their effort to stay sustainable, eco‑friendly, and affordable, then it’s something I don’t mind overlooking. If the product works and it’s good for the planet, I can live with a few quirks.”

Helpful Report

Posted 1 month ago

Thanks so much for sharing this 😊 We’re really glad the products have been working well for you and that your skin’s been happy with them! We appreciate the feedback on the spray packaging too, that’s really helpful and we’ll pass it on to the team. Best, Team grüum x

Posted 1 month ago

“I like the proposition. However, I also like to buy things which are unperfumed and simple to understand and buy. My last order felt complicated to buy through your website; I just wanted men's shampoo, conditioner, and body wash, ideally unperfumed, but it took quite a time to select and order the items I wanted. There's something unintuitive about the website, lovely though the products are. A key reason for using Gruum is to avoid using plastic bottles, but I suspect that using Gruum actually costs rather more than using regular liquids I can pick up at the supermarket; it seems expensive to me.”

Helpful Report

Posted 1 month ago

Hi Tim, Thanks for your feedback — we really appreciate it. We’re glad you like the products, but we’re sorry the website felt complicated. It should be quick and easy to find simple, unperfumed essentials, and we’ll pass this on to our team. We also understand your concerns about price. Our products are made with high-quality, often natural ingredients and plastic-free formats, which can make them a bit more expensive, but we know value is important. Thanks again for sharing — it really helps us improve. Grüum Team

Posted 1 month ago

“Very quick delivery. I love the face was”

Helpful Report

Posted 1 month ago

Hi there, Thank you so much for your lovely message. We’re really pleased to hear your order arrived quickly and that you’re enjoying the face wash—it’s always great to know it’s become a part of your routine. We truly appreciate you taking the time to share this with us. Warm Regards, Andrea - team grüum

Posted 1 month ago

“Excellent convenient products good job”

Helpful Report

Posted 1 month ago

Hi there, Thank you so much for your kind words. We’re really pleased to hear you’re enjoying our products and finding them convenient—that’s exactly what we aim for. We truly appreciate you taking the time to share your feedback. Warm Regards, Andrea - team grüum

Posted 1 month ago

Gruum is rated 4.7 based on 25,839 reviews