Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,313 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,313 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Julia Whitwam

Una Griffiths

Barbara Ritchie

Mrs Deborah Parish

Gruum 5 star review on 7th February 2026

Oluwabusayo Oluwafunke Oyebode

318

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice products. Will be happy to order again.”

Helpful Report

Posted 1 month ago

Hi there, Thank you so much for your lovely review! We’re delighted to hear you’re enjoying our products and would be happy to welcome you back anytime 🧡 Team grüum

Posted 1 month ago

“I absolutely love the nourishing hair bar. Keeps it clean. Would be nice if it comes in other fruity scents too. Not too keen on the conditioner bar as didn't suit my hair.”

Helpful Report

Posted 1 month ago

“Ordering was easy and I love the soap bar and sisal soap bag. Genius idea! Perhaps give sneak preview discount or offers to loyal customers”

Helpful Report

Posted 1 month ago

“Lovely products. Soaps are my favourite. And when I gifted some of them, my friends loved them too.”

Helpful Report

Posted 1 month ago

Hi there, Thank you so much for your lovely review! We’re thrilled to hear you and your friends loved the soaps, and it’s fantastic that they brought joy when gifted. Your kind words mean a lot to all of us at grúum. Team grúum

Posted 1 month ago

“Excellent as advertised”

Helpful Report

Posted 1 month ago

“Lush cream best I’ve used”

Helpful Report

Posted 1 month ago

“Nice quality moisturiser that reasonable priced”

Helpful Report

Posted 1 month ago

Hi Nayeem, Thank you for your review! We’re glad to hear you’re enjoying the moisturiser and find it good quality and reasonably priced. We really appreciate your feedback! Kind regards, Gruum team

Posted 1 month ago

“Love the shampoo bar . My hair felt great and it was great quality”

Helpful Report

Posted 1 month ago

Hi Anna-Marie, Thank you so much for your lovely review! We’re thrilled to hear you loved the Gruum shampoo bar and that your hair feels great. Your kind words mean a lot to us at Gruum. Kind regards, Team Gruum

Posted 1 month ago

“Great product, caring for the buyer and the planet......could it be better?”

Helpful Report

Posted 1 month ago

Hi Steve, Thank you for your lovely review! We’re so glad you’re enjoying the product and appreciate your kind words about our care for customers and the planet. Your support means a lot to us! Kind regards, Team Gruum

Posted 1 month ago

“Lovely way to try products. Helpful to try special offers. Thank you .”

Helpful Report

Posted 1 month ago

“Good products, not a lot in bottles so a bit pricy and postage? But at least it arrives.”

Helpful Report

Posted 1 month ago

Hi there, Thank you very much for sharing your thoughts. We’re delighted to hear that you’re enjoying our products! We completely understand your point about the bottle sizes and the cost, and we truly appreciate your honesty. We always strive to balance quality and sustainability in our packaging, and feedback like yours helps us consider how we can improve. We’re glad to know your order arrived safely, and we hope you continue enjoying your products. Warm regards, Team grüum

Posted 1 month ago

“Lovely products, really easy to order.”

Helpful Report

Posted 1 month ago

“I have switched to Gruum for so many of my products now and am rarely disappointed. Their deodorant is genuinely the best eco friendly one I have tried and I love it. The body bars (especially wonki offcuts) are brilliant and I love the range. Other highlights include their heat protection spray, room fragrances and prickly pear oil. Great value for money, great quality and great service.”

Helpful Report

Posted 1 month ago

Hi Lisa, Thank you so much for your wonderful review! We’re delighted to hear you’ve switched to so many grüum products and are enjoying them. It’s great to know the deodorant, body bars, and your other favourites are working so well for you. We really appreciate your support and kind words! Kind regards, Gruum team

Posted 1 month ago

“I love my hair products, my hair feels so much nicer .”

Helpful Report

Posted 1 month ago

Hi Patricia, Thank you so much for your lovely review! It's lovely to hear you’re loving Gruum hair products and that your hair feels nicer. Your kind words mean a lot to us. Kind regards, Team Gruum

Posted 1 month ago

“I had the shampoo very good and easy to use. Thanks”

Helpful Report

Posted 1 month ago

Hi terence, Thank you so much for your lovely review! We’re delighted to hear that you find the shampoo very good and easy to use – that’s exactly what we hope for. Kind regards, Team Gruum

Posted 1 month ago

“Excellent products which are fresh, natural and ecofriendly. Excellent customer service who are always happy to respond to queries and assist.”

Helpful Report

Posted 1 month ago

“The serum made my skin feel moisturized but not greasy. The sell was nice but could be stronger.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your review! We’re glad to hear the serum left your skin feeling moisturised without feeling greasy. We appreciate the note about the selling message and will pass that along to the team for stronger communication. Your support means a lot to us. Kind regards, Team gruum

Posted 1 month ago

“No problems in ordering online and the products are good value for money.”

Helpful Report

Posted 1 month ago

“Excellent products and prompt dispatch and delivery. Some very good bargainx to be had in the sales and special promotions. Often buy special offer items ax presents for family and friends.”

Helpful Report

Posted 1 month ago

Hi Elizabeth, Thank you so much for your lovely review! We’re glad you’re happy with our products and our dispatch/delivery times. It’s great to hear you’re finding good bargains in our sales and promotions, and that you’re choosing Gruum items as thoughtful gifts. Your kind words mean a great deal to all of us at Gruum. Kind regards, Team Gruum

Posted 1 month ago

“I like to know that the beauty products I buy are from reputable companies. The lip conditioner is great. My lips were very dry over winter, and the gruum lip conditioner was the only product that worked smoothing my lips.”

Helpful Report

Posted 1 month ago

Hi Rosemarie, Thank you for your lovely review! We’re so glad to hear you trust our products and that the lip conditioner helped smooth and hydrate your lips over winter. We really appreciate your kind words! Kind regards, Gruum team

Posted 1 month ago

Gruum is rated 4.7 based on 25,313 reviews