Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,379 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,379 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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326

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to navigate and buy products. Fast shipping and the products are great quality. Would recommend especially if you have sensitive skin”

Helpful Report

Posted 2 weeks ago

Hi Jack, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 2 weeks ago

“Only buy Gruum products now. Really happy with everything. Good price, smell great and good for the environment too.”

Helpful Report

Posted 3 weeks ago

Hi J Urquhart, Thanks so much for taking the time to leave a review. We’re really pleased to hear you’re enjoying the products and that they’ve become your go-to choice — it means a lot to know you’re happy with the quality, scents, and sustainability too. Warm Regards, Andrea - team grüum

Posted 2 weeks ago

“Really great products! I recommend the after sun oil bar, just amazing!”

Helpful Report

Posted 3 weeks ago

Hi Vasiliki, Thank you for sharing your feedback with us, we really appreciate it. It’s wonderful to hear you’re enjoying our products, especially the after sun oil bar. Your recommendation means a lot to us, and your comments are really helpful for us going forward. Warm Regards, Andrea - team grüum

Posted 2 weeks ago

“I never got it!!!”

Helpful Report

Posted 3 weeks ago

Hi Jasmine, Thank you for sharing your feedback with us. We're sorry to hear your order hasn't reached you. We've reached out to you privately so we can look into this and get it sorted as quickly as possible. Warm Regards, Andrea - team grüum

Posted 2 weeks ago

“I have been buying from Gruum for over 2 years now. I get a 3 monthly subscription of shampoo and conditioning bars which I love! I also treat myself to offers as and when they come up. I have probably ordered over 30 different profucts from hair care to skin care as well as scented perfume oils. All products come in recycled packaging. I have never had a bad reaction from anything I have used. All travel friendly. Website is easy to use, items have come quickly via Royal Mail. Great competitive prices. Always lots of deals and offers to be had, so keep an eye on your emails! I have loveed all their products, they have no nasty chemicals in them. I like that they are made in the UK and that I am supporting a small, growing business. I definitely recommend anyone to give Gruum a try, you wont be dissapointed.”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you so much for sharing your wonderful feedback with us, we really appreciate it. It’s fantastic to hear you’ve been with us for over two years and are enjoying so many of our products. We’re delighted that our shampoo and conditioner bars, skincare, fragrances and eco-friendly packaging have all become part of your routine. Your continued support and recommendation mean so much to us, and your comments are really helpful for us going forward. Warm Regards, Andrea - team grüum

Posted 2 weeks ago

“Always happy with Gruum ,they smell divine and the face suncream is lovely,the soaps have such a nice smell but do not irritate my skin asI have sensitive skin , definitely purchasing more”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you for your lovely review. We are so pleased to hear how much you are enjoying your products and that they are kind to your sensitive skin. Warm regards Mikaela-Team grüum

Posted 3 weeks ago

“Love the quality of Gruum products, the face cream with spf is brilliant.”

Helpful Report

Posted 3 weeks ago

Hi Tony, Thanks for your review, we are so pleased to hear you are enjoying your products and that the spf is working so well for you. Warm regards Mikaela-Team grüum

Posted 3 weeks ago

“Favourite company for cosmetics. It’s so ecological and practical. Also the ingredients are amazing and so nourishing for the body. Highly recommend.”

Helpful Report

Posted 3 weeks ago

Hi Susannah, Thank you for your lovely review. We are so pleased to hear how much you are enjoying your grüum goodies! Thank you also for the 5 stars and recommendation, it means a lot to us! Warm regards Mikaela Team grüum

Posted 3 weeks ago

“Such good products, British and with the environment in mind. I buy and give some to friends as gifts and so the word spreads”

Helpful Report

Posted 3 weeks ago

Hi there, This is so lovely to hear, thank you so much for taking the time to share your thoughts on our brand. Your loyalty means a lot to us! Warm regards Mikaela-Team grüum

Posted 2 weeks ago

“Their unwavering professionalism, combined with their exceptionally prompt responsiveness, facilitated the seamless resolution of my withdrawal concern with remarkable efficiency. Every interaction was marked by clarity, courtesy, and competence, ensuring that I remained fully informed and reassured throughout the entire duration of the process. For their dedicated efforts, I wish to express my deepest and most sincere appreciation.”

Helpful Report

Posted 3 weeks ago

“I've ordered a number of products from gruum, ranging from candles to skin care, perfume, to haircare and anything in-between. I can honestly say I have not been disappointed with any of it, from ordering to receiving the products to the price paid. A no-nonsense company that sells quality products that do what they say! (and there's not many of them around) A pleasure to buy from.”

Helpful Report

Posted 3 weeks ago

Hi Alison, Thank you for your wonderful review! We’re really pleased to hear you’ve enjoyed such a wide range of products and that everything from ordering through to delivery and pricing has been a positive experience for you. It means a lot to know you find us a no-nonsense brand that delivers on quality and performance. Warm regards, Alex - Team grüum

Posted 3 weeks ago

“Very happy with all of the products I have received - whilst the shampoo is very drying (so if you have a particularly dry scalp maybe try a different shampoo bar), the conditioner does wonders to add moisture and keep it feeling silky and soft. And I received an exfoliationg shave bar for just £1 with the mystery product - very worth it !!”

Helpful Report

Posted 3 weeks ago

Hi Willow, Thank you for your review! We’re really pleased to hear you’re happy with your products overall and that the conditioner bar is helping to keep your hair feeling soft and silky. It’s also great to hear you enjoyed the mystery product too - what a bonus! We are really gratefull to you taking the time to share your experience. Warm regards, Alex - Team grüum

Posted 3 weeks ago

“I really enjoy the products. As someone with eczema and a skin contact allergy to limonene I think it would be great to have a range specifically where everything is fragrance free. Also as a Swedish-English dual citizen it is quite funny to read the product names - some of them make more sense than others :)”

Helpful Report

Posted 3 weeks ago

Hi Amy, Thank you for your review! We’re really pleased to hear you’re enjoying the products and that they’re working well for your skin needs. We also really appreciate your feedback regarding a fully fragrance-free range - we understand how important this can be for sensitive skin and will share this with our product team. And we love your note about the product names too. Warm regards, Alex - Team grüum

Posted 3 weeks ago

“New to Gruum- i like ‘ less nasties’ 😁 I love the deodorant bar as I'm sensitive to smells and the wrist roller. I meed to use the shampoo more to evaluate better. The face wash is amazing and as Im not one gor soap in my face I find this really soft and as good as any of my other face washes. Hope to try more things soon - do you have a roll on for migraine’s at all?”

Helpful Report

Posted 3 weeks ago

Hi Elaine, Thank you for your review! We’re really pleased to hear you’re enjoying the deodorant bar, wrist roller, and especially that the face wash feels gentle and effective for your skin. It’s great to know you’re exploring the range and finding products that suit your sensitivities. On your question about migraines, we don’t currently have a specific roll-on designed for migraines, but our calming and essential oil blends are often used by customers as part of their relaxation routines. We really appreciate you taking the time to share your experience and feedback. Warm regards, Alex - Team grüum

Posted 3 weeks ago

“I have been impressed with every Gruum product I’ve purchased. Quality ingredients minimum packaging and great prices.”

Helpful Report

Posted 3 weeks ago

Hi Shirley, Thank you for your lovely review! We’re really pleased to hear you’ve been impressed with the products and that you value the quality ingredients, minimal packaging, and great pricing. We really appreciate you taking the time to share your experience. Warm regards, Alex - Team grüum

Posted 3 weeks ago

“I have used Grumm razors for years. Only just discovered what an incredible range of products they have. While on offer I ordered the hand cream and nail oil. Both great products I will be re ordering.”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you for your review – we’re really pleased to hear you’ve been using grüum razors for years and have now discovered more of our range, and that both the hand cream and nail oil have been working well for you. We're highly grateful for your continued support. Alex – Team grüum

Posted 3 weeks ago

“I've ordered a few things from gruum and ALL items I've had have been EXCELLENT. I would certainly recommend them. The quality is SUPERB. The wash bag I've recently received, Brilliant!”

Helpful Report

Posted 3 weeks ago

Hi Carreen, Thank you for your wonderful review! We’re really pleased to hear you’ve enjoyed everything you’ve ordered and that the quality has consistently impressed you - especially the wash bag. We really appreciate your recommendation and support. Alex - Team grüum

Posted 3 weeks ago

“Bought the summer set and included was the SPF face cream. I am an early morning swimmer and use this cream after my moisturiser and my makeup goes on easier and smoother. It is a really great product and the Gruum prices are fantastic in this economic time. Overall from the other Gruum products I have used, scrub soap and others, the containers are practical and basic but the contents are really great for your skin, seeing the difference within weeks.”

Helpful Report

Posted 3 weeks ago

Hi Carol, Thank you for your lovely review! We’re really pleased to hear the SPF Face Cream is working so well for you and making makeup application smoother, and it’s great to know you’ve been seeing positive changes from your other grüum products too. We really appreciate you sharing your experience with us. Alex - Team grüum

Posted 3 weeks ago

“All products are great, good quality with an ethical basis.”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you for your review! We’re really pleased to hear you’re enjoying the products and value both their quality and ethical approach. We highly appreciate your support. Alex - Team grüum

Posted 3 weeks ago

“I’m loving the face spf/uv sun lotions. Ideal size for travelling abroad for the weekend. Non greasy and perfect for my skin type. The after sun face bar also smells lovely. I’ve been using it for other suntanned areas as well as face.”

Helpful Report

Posted 3 weeks ago

Hi Victoria, Thank you for your review! We’re really pleased to hear you’re enjoying the SPF products and that they’ve been a good fit for travelling and your skin type. It’s also great to know you’re enjoying the scent and versatility of the After Sun Face Bar. Alex - Team grüum

Posted 3 weeks ago

Gruum is rated 4.7 based on 26,379 reviews