Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,828 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,828 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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327

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the British made products & like to support. These are great products which are value for money too.”

Helpful Report

Posted 1 month ago

Hi Elizabeth, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 1 month ago

“I respect the ethos of this company. The products are lovely too.”

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Posted 1 month ago

Hi there, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 1 month ago

“Brilliant products when I first used them. However, because there’s no way to distinguish between the products, ie was the body or hair wash square or round? I gave up. Doesn’t even say on the box which was which - ended up using both as body wash!”

Helpful Report

Posted 1 month ago

Hi there, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 1 month ago

“Products are amazing . Love the fact that they are planet friendly . Would definitely recommend and buy again .”

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Posted 1 month ago

Hi Naomi, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 1 month ago

“I am addicted to your products! I love the concept, the products and your genuine offers. As I am in my late 70s not all products suit me, but I am enjoying experimenting. My daughters and granddaughters are quite happy to share them too! Keep up the good work.”

Helpful Report

Posted 1 month ago

Hi there, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 1 month ago

“Placed two orders, both arrived promptly and products were excellent”

Helpful Report

Posted 1 month ago

Hi Roderick, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 1 month ago

“Generally good products. I like the quality, and the effectiveness. There are a few things I think may need to be looked at further, though. I didn't care for the men's razor. It didn't give me a very good shave, and I nicked myself a few times, so I cancelled the subscription. The metal containers for the soap and shampoo bats are hard to open when your hands are wet, and the bars tend to get stuck inside. The face brightening soap is excellent, but it melted in the heat. My favourite things are the sleep spray and the shaving gel. A little goes a long way, for both, and they work very well.”

Helpful Report

Posted 1 month ago

Hi David, Thank you so much for taking the time to leave such a detailed and balanced review. We also really appreciate your honest feedback. Comments like yours are incredibly valuable, and we'll be sure to pass them on to our product team as we're always looking for ways to improve our products and packaging. Thank you again for your continued support and for sharing your experience with us 🧡 Kind regards, Team grüum

Posted 1 month ago

“As much eco friendly packaging as possible, natural ingredients, great for everyday use and travel Actually going on holiday today and have the grim travel set at the ready in the grim white bag with orange trim which looks great and loads of extra room to add more great grum products Thanks Grum”

Helpful Report

Posted 1 month ago

Hi Susan, That's awesome, thank you for sharing your experience. We appreciate your support! Ana grüum Team

Posted 1 month ago

“Initially I got a shampoo bar as a gift and wasn't really sure if I'd use it, but after being stranded in Guatemala with no shampoo I remembered I'd packed my bar and OMG! I was instantly hooked! The bar foamed instantly I had the most amazing creamy lather on my hair, it felt amazing and it was so bouncy. I came home and straight away ordered a bar and conditioner bar to match now this is my go too always. I love the zero waste I used the bar till it was the size of a 1p coin and that took weeks so amazing value. 100% will continue purchasing 😊”

Helpful Report

Posted 1 month ago

Hi Jane, Thank you for your awesome review, we really appreciate it! Ana grüum Team

Posted 1 month ago

“Here's my 2nd review for Gruum products. I love all the products. Well packaged and products feel good on my skin. The ordering process is quick and easy & delivery is quick. Above all Gruum's customer service is 5 star - it's extremely helpful. I highly recommend this company.”

Helpful Report

Posted 1 month ago

Hi Gloria, Thanks for your amazing feedback! We really appreciate your support and hope you continue to love it! Ana grüum Team

Posted 1 month ago

“Good product.”

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Posted 1 month ago

Hi Мichal, Thank you for your awesome review, we really appreciate it! Ana grüum Team

Posted 1 month ago

“Absolutely brilliant product, works better than every deodorant ive tried if only everyone else knew about it, be better for everyone's sense of smell”

Helpful Report

Posted 1 month ago

“Saw these products on the Jet2 app ,got the offers for the wife (who has sensitive skin). She loves them in the Uk sun.. We abroad soon (somewere hotter) and she is going to try them there. If compatable to her skin we will be looking through the full range of products. So far well done.”

Helpful Report

Posted 1 month ago

Hi Michael, Thanks for your amazing feedback! We really appreciate your support and hope you continue to love it! Ana grüum Team

Posted 1 month ago

“The products are always the highest quality. I have been purchasing for a couple of years and keep coming back. The range is fantastic, loving the new products too.”

Helpful Report

Posted 1 month ago

Hi Maria, That's great to hear, thank you for sharing! Enjoy your grüumies! Ana grüum Team

Posted 1 month ago

“Products I have recieved from Gruum are fabulous. They last for ages (particularly the bars) so are brilliant value for money.”

Helpful Report

Posted 1 month ago

Hi Lorraine, That's awesome, thank you for sharing your experience. We appreciate your support! Ana grüum Team

Posted 1 month ago

“It is a good product, however from the date of purchase to the date I received is not ideal. It took too long, regardless if it is an independent or a big company. I probably won’t be ordering again, unless a more reasonable delivery or store bought is available.”

Helpful Report

Posted 1 month ago

Hi Marcio, Thank you for taking the time to share your feedback. We're pleased to hear that you’re happy with the product itself. However, we're sorry to hear that your delivery took longer than expected and that this affected your overall experience with us. We completely understand how important timely delivery is, and we appreciate your comments regarding having more accessible purchasing options. We’ll be sure to share your feedback with the relevant teams as we continue to look for ways to improve our service. Thank you again for giving grüum a try and for sharing your honest experience with us 🧡 Kind regards, Team grüum

Posted 1 month ago

“Highly recommend! So pleased with the minimum packaging, the quality of the products and economy - the body and haircare bars last a long, long time and are perfect for travel. I have sensitive skin but no reactions so far with body products, and no drying effects.”

Helpful Report

Posted 1 month ago

“Ordered from Gruum multiple times; very fast delivery and definitely will order again. Love the packaging and style of the products, and they are so easy to take on the go. Thank you so much!”

Helpful Report

Posted 1 month ago

Hi Kristine, That's great to hear, thank you for sharing! Enjoy your grüumies! Ana grüum Team

Posted 1 month ago

“I absolutely loved it I just went through it so quick 🤪”

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Posted 1 month ago

Hi there, Thank you so much for your 5 star review, you've made our day! Ana grüum Team

Posted 1 month ago

“This is my second order from this company there products are amazing I love them and the packaging so nice also.”

Helpful Report

Posted 1 month ago

Hi there, We really appreciate your kind words! Thanks for supporting us and sharing your experience. Ana grüum Team

Posted 1 month ago

Gruum is rated 4.7 based on 26,828 reviews