Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,004 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,004 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Gruum 5 star review on 20th October 2025

308

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I havser Gruum for a number of years and have always been pleased with their products.”

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Posted 1 month ago

“I like that the products have no nasty ingredients.”

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Posted 1 month ago

“I have a mental health condition and their Plum Nebula room spray helps me a lot to calm down and feel less anxious. I have recommended it to other people ego struggle with ill mental health as a natural way to destress along with their medication and counselling of course. Thanks Grüum. :)”

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Posted 1 month ago

“This is my second order of the face serum and i think it is amazing! The face serum makes your skin feeling very smooth and glowy, unlike other face serums that make your skin sticky and oily. I apply morning and evening, a little goes a long way. Excellent product!”

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Posted 1 month ago

“Love the products. Smells nice. Fast delivery. Didn't know about this company until I was offered a free gift through another that I'd ordered from.”

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Posted 1 month ago

“Really enjoying the daily face oil. Makes my skin feel so nice :)”

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Posted 1 month ago

“Really long lasting scents and good for travel size”

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Posted 1 month ago

“I ordered two hair and body soaps and an exfoliating pumice bar. I only used the soap bars on my body as my hair is difficult to tame but I loved them. They smelled gorgeous and I would highly recommend Gruum products.”

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Posted 1 month ago

“I really liked your cosmetics Easy to order It arrived quickly I will recommend them to my friends. Thank you!”

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Posted 1 month ago

“Only gripe I would have is I dislike lavender and that's what I got but also since it was a free gift I can't really grumble.”

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Posted 1 month ago

“Really good service and specially collaboration with McDonalds rewards. Thank you”

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Posted 1 month ago

“Thank you so much for creating such awesome offers and for providing world friendly products without all the unnecessary chemicals.Your product allow typical people to be able to purchase more holistic products:)”

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Posted 1 month ago

“Moisturiser is good but i believe the facial cleanser has caused skin irritation and more spots.”

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Posted 1 month ago

Hi there, Thank you for your feedback. We’re glad to hear you’re happy with the moisturiser, but we’re sorry to hear the facial cleanser may have caused irritation. Everyone’s skin reacts differently, and sometimes a product might not be the perfect match. If you’d like, please reach out to our customer care team at support@gruum.com — we’d love to help find a solution or suggest alternatives that might suit your skin better. Thanks again for sharing your experience. Best regards, Andrea - team grüum

Posted 1 month ago

“Dear Simon, Thank you for reaching out and for your kind message. I actually wanted to get in touch regarding an issue I had with one of your products. One of my favorite polos, a long-sleeve shirt, was unfortunately ruined by your roll-on fragrance oil. It seems the applicator on my Santorini Summer roll-on wasn’t properly fixed, and a significant amount of oil spilled onto my clothing. Despite several washes, I haven’t been able to remove the stain, which is really disappointing as it’s a shirt I truly liked. I really enjoy your products, and it’s unfortunate that this happened, as I understand oils can be tricky. I wanted to let you know in case there’s something that can be done to address this issue or to prevent it from happening in the future. Thank you for taking the time to read this. I look forward to hearing from you.”

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Posted 1 month ago

Hi there, Thank you for getting in touch and for your kind words — we're really sorry to hear about the issue with your roll-on fragrance. We've reached out to you via email so we can sort this out directly and make things right. Looking forward to resolving this with you soon! Best regards, Andrea - team grüum

Posted 1 month ago

“Lovely product, great packaging and Smells amazing.”

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Posted 1 month ago

“I have rlly sensitive skin that loves to flare up but the face wash and Moisturiser was rlly gentle on my skin and hasn’t caused any irritation which is rare when I try new products so safe to say I rlly liked the products I got and will probably buy more in the future x”

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Posted 1 month ago

“Amazing products! Highly recommend!”

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Posted 1 month ago

“I love the moisturiser it is great and facewash it works well❤️❤️”

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Posted 1 month ago

“Amazing would recommend to family and friends”

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Posted 1 month ago

“The aftershave roll on was so nice woody very masculine highly recommended and skin care cream was lovely aswell made my skin nice and soft”

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Posted 1 month ago

Gruum is rated 4.7 based on 24,004 reviews