Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,841 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,841 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So impressed with all the products I purchased.”

Helpful Report

Posted 1 month ago

Hi there, Thanks for your lovely review - we highly appreciate it. It really means a lot to know the products are working so well for you! Warm regards, Alex – Team grüum

Posted 1 month ago

“Good products Good company 👍”

Helpful Report

Posted 1 month ago

Hi William, Thank you for your kind words. We’re really glad you’re enjoying our products and the overall experience with Gruum. If there’s anything else we can do for you, just let us know. Warm regards, Team Hi there, Thank you for taking the time to share such detailed feedback - we’re sorry to hear the razor hasn’t met your expectations, especially as a long-standing customer. We’ve passed your comments on regarding both the handle and blades to our product team. We continuously review our designs and materials, so insights like yours are genuinely important to that process. Warm regards, Team grüum

Posted 1 month ago

“I have bought a few products an have found them to be a mixed bag in terms of how good they are for you. Several products scored low on the Yuka app in terms of the ingredients. I was surprised by this and it went against the way the products are marketed. I get the impression that the intention to offer natural and healthy products was there at the outset of Gruum but for whatever reason some products have become diluted with some nasties.”

Helpful Report

Posted 1 month ago

Hi Sean, Thank you for taking the time to share your feedback - we really appreciate your honesty. Our products are developed in line with strict EU/UK regulations, using only necessary ingredients at safe levels for performance, stability, and safety. We do take your concerns seriously and are always reviewing our formulations to see where we can simplify or increase naturally derived content where possible. Feedback like yours is genuinely valuable in that process. Warm regards, Alex – Team grüum

Posted 1 month ago

“Great products, easy to order, lots of special offers and customer service responds quickly to queries. Good package and promp delivery.”

Helpful Report

Posted 1 month ago

Thank you for the 5 stars - we realy apreciate you taking the time to share your experience! We’re so glad to hear you’ve had a great experience with ordering, delivery, and our customer service. Warm regards, Alex – Team grüum

Posted 1 month ago

“Love Gruum. Been really happy with every purchase I've made. Everything smells amazing. Just tried the deodorant bars and love them. Will definitely be buying more of your products in the future. My husband buys all the hair and body bars too 🥰😍”

Helpful Report

Posted 1 month ago

Hi Sarah, Thank you so much for your wonderful review - it means a lot to us! We’re delighted to hear you and your husband are enjoying so many of the products, especially the deodorant bars. Warm regards, Alex – Team grüum

Posted 1 month ago

“Can buy a range of products with no plastic but that are also great. I have given some to friends who also like them. Don't buy anywhere else now. If Gruum have it then they are first and therefore usually the only choice now”

Helpful Report

Posted 1 month ago

Thank you so much for your amazing review! We’re delighted to hear you’re enjoying the products and appreciate the plastic-free approach, as well as the sharing with friends. Warm regards, Alex – Team grüum

Posted 1 month ago

“The products were well packaged. Lovely scent.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your lovely review! We’re so pleased to hear you enjoyed the scent and the packaging. Warm regards, Alex – Team grüum

Posted 1 month ago

“Ordering and delivery straightforward. Goods ordered for my granddaughter who loves your products”

Helpful Report

Posted 1 month ago

Hi there, thank you so much for your lovely review! We’re really glad to hear ordering and delivery were straightforward, and it’s wonderful that your granddaughter is enjoying the products. We really appreciate you taking the time to share your feedback and if you ever need anything, please feel free to let us know. Warm regards, Alex – Team grüum

Posted 1 month ago

“Easy to order, don't use scented stuff due to ILO.”

Helpful Report

Posted 1 month ago

Hi there, thanks for your review! We’re glad you found it easy to order. We completely understand keeping things fragrance-free - it’s great to hear you’ve found options that work for you. We really appreciate you taking the time to let us know your preferences. Warm regards Alex – Team grüum

Posted 1 month ago

“I love Gruum products”

Helpful Report

Posted 1 month ago

Hi there, Thanks so much for the 5 stars! Great to hear you love our products. Warm regards Mikaela – Team grüum

Posted 1 month ago

“Really happy with these skincare products. They feel great on my skin, absorb nicely, and I’ve definitely noticed my skin looks smoother and more hydrated. No irritation at all, which is a big plus for me. I’ve been using them daily and they’ve quickly become staples in my routine. Would definitely buy again!”

Helpful Report

Posted 1 month ago

Hi Iain, thanks so much for sharing this. We’re really happy to hear the products have become part of your daily routine. It means a lot to know they’ve worked so well for you 💚 Warm regards, Mikaela – Team grüum

Posted 1 month ago

“My best girlfriend introduced me to gruum products and I’ve not used anything else since ! Recently I sent a mix of shampoo bars and conditioner to my 95 year old uncle who lives in Scotland . He has a full head of silver hair and asked me for advice as he couldn’t find suitable products . He was very complimentary about the results after being a little hesitant at first!”

Helpful Report

Posted 1 month ago

Hi Georgie, thank you so much for sharing this lovely story with us. We’re delighted to hear grüum has become such a firm favourite for you, and it’s great to know the bars worked so well for your uncle too. That really means a lot 💚 Warm regards, Mikaela – Team grüum

Posted 1 month ago

“All the products I have ordered from Gruum have been of excellent quality, work at least as well as expected and smell totally wonderful. All my orders have had a quick turnaround and been delivered within a week. Some of my orders have been ordered as gifts and have been thoroughly admired and appreciated by the recipient.”

Helpful Report

Posted 1 month ago

Hi Lorraine, thank you so much for your lovely feedback. We’re really pleased to hear you’ve consistently had great experiences with us, that truly means a lot 💚 Warm regards, Mikaela – Team grüum

Posted 1 month ago

“I use a variety of products and all are of high quality, and effective in making my skin feel and look great. I have used countless brands, but with Gruum, my skin has never been more hydrated and plump. Add in the natural origin formulas, and it's a win. Gruum, you have a lifelong customer. Thank you.”

Helpful Report

Posted 1 month ago

Hi Jenna, thank you so much for this very kind feedback. We’re truly delighted to hear how well the products have worked for you, and knowing they’ve made such a difference to your skin means the world to us. Your support really does mean everything 💚 Warm regards, Mikaela – Team grüum

Posted 1 month ago

“ethical products, attractive pricing, sleep range is effective as is the sun range”

Helpful Report

Posted 1 month ago

Hi Joanne, Thanks for the great review! We are so pleased to hear that you are enjoying our products. Warm regards Mikaela – Team grüum

Posted 1 month ago

“Lovely products , the skincare is effective and I recently got some room sprays and Reed diffusers which smell amazing !”

Helpful Report

Posted 1 month ago

Hi Carly, thanks so much for sharing this lovely feedback. We’re really pleased to hear you’re enjoying the skincare and that the room sprays and reed diffusers have been such a hit too 💚 Warm regards, Mikaela – Team grüum

Posted 1 month ago

“I really like the shampoos and conditioner bars.”

Helpful Report

Posted 1 month ago

Hi Helen, thanks so much for sharing this! We’re really glad to hear you’re enjoying the bars and appreciate you taking the time to leave a review. Warm regards Mikaela – Team grüum

Posted 1 month ago

“I recently received a selection of products from grüum and have been really impressed. Everything arrived quickly, well‑packaged, and felt thoughtfully put together. The quality of the products is excellent — gentle on the skin, nicely scented without being overpowering, and they feel like great value for money. It’s clear a lot of care goes into both the formulas and the presentation. Overall, a really positive experience and I’d happily recommend grüum to others.”

Helpful Report

Posted 1 month ago

Hi Karen, thanks so much for sharing this with us and for the 5 stars! We’re really pleased to hear you’ve been impressed with your overall experience, and we truly appreciate the recommendation 💚 Warm regards Mikaela – Team grüum

Posted 1 month ago

“Very handy face and shampoo bars for travelling. Much better than lugging bottles about!”

Helpful Report

Posted 1 month ago

Hi Virginia, thanks so much for sharing this! We’re really glad they’ve been so useful for travelling and appreciate you taking the time to leave a review. Warm regards Mikaela – Team grüum

Posted 1 month ago

“It has really good products, I have very sensitive skin but this doesn’t irritate it! The website is really easy to use and also arrives really quickly”

Helpful Report

Posted 1 month ago

Hi Lacie, thanks so much for sharing this! We’re really glad to hear the products have been kind to your sensitive skin and that everything felt easy and quick. We really appreciate your support. Mikaela – Team grüum

Posted 1 month ago

Gruum is rated 4.7 based on 25,841 reviews