Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,828 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,828 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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327

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A wide range of really interesting and, importantly, sustainable/ innovative products. I love the slightly quirky nature of the whole range. The aromas are really beautiful and each delivery is exciting to open and discover!”

Helpful Report

Posted 1 month ago

Hi there, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 1 month ago

“I love the Grüum products. Simple yet so effective and come in so handy. I recently had a summer essentials box and came with Face sunscreen, gorgeous hydration facial spray and so much more. I’m always so happy with everything from grüum and recommend them to all friends, family and now you reading this.”

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Posted 1 month ago

Hi Amy, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 1 month ago

“Love the products. I would like some to be available in larger quantities (e g. face wash, toner), although the current sizes are great for holiday/travelling. Not so keen on the various bars, such as facial cleanser. I love the roll on perfumes and room fragrances.”

Helpful Report

Posted 1 month ago

Hi there, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 1 month ago

“Tried an intro offer which included a very good factor 30 sun cream. Early days on the other items. Not keen on the beige coloured product packaging.”

Helpful Report

Posted 1 month ago

Hi Michael, Thank you for taking the time to leave a review. We’re delighted to hear that you enjoyed the SPF30 5* UVA Face Sunscreen and found it to be a great product. We hope you enjoy trying the other items from your intro offer and that they become useful additions to your routine. We appreciate your feedback on the packaging design. We know that packaging preferences can be very personal, and we’ll be sure to share your comments with our product team as we continue to develop our range. Thank you for giving grüum a try and for sharing your thoughts with us. Warm Regards, Andrea - team grüum

Posted 1 month ago

“I purchased this selection from Gruum to be used to act as part of a gift to a family member. His response was that all the oroducts were extremely useful, pleasent and highly effective for his skin.to cope with. My comments re Gruum are that the product cost, delivery charges and packaging etc were All excellent value and in addition the timescale from order to usage was Brilliant.Thank You and hopefully further orders will ensue from this family.👍👍👍👍👍”

Helpful Report

Posted 1 month ago

Hi Robert, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 1 month ago

“I love gruum ❤️”

Helpful Report

Posted 1 month ago

Hi Diana, Thank you for taking the time to leave such a lovely review. We’re delighted to hear that you love grüum ❤️ Your support means so much to us, and we’re so pleased to be part of your skincare routine. Thank you for choosing grüum and for sharing your kind words with us. Warm Regards, Andrea - team grüum

Posted 1 month ago

“Very good product nice to use and very effective.”

Helpful Report

Posted 1 month ago

Hi Nigel, Thank you for taking the time to leave a review. We’re delighted to hear that you’re enjoying your grüum product and that you’ve found it pleasant to use and effective. Thank you for choosing grüum and for sharing your feedback with us. We really appreciate your support. Warm Regards, Andrea - team grüum

Posted 1 month ago

“I have had 2 deliveries of products now. First was the facial sunscreen set. Absolutely love it! Smells divine, and does not feel claggy on skin. The aftersun bar is so easy to use. Second was a mystery gift bag. I got soaps, make up remover bar, some was melts, and a hand cream bar. All oroducts are fantastic”

Helpful Report

Posted 1 month ago

Hi Joanne, Thank you so much for taking the time to leave such a lovely review. We’re delighted to hear that you’ve been enjoying your grüum deliveries and that you’re loving the facial sunscreen set. It’s wonderful to know that you like the scent, the lightweight feel of the sunscreen, and how easy the aftersun bar is to use. We’re also pleased to hear that your mystery gift bag was a hit and that you’ve been enjoying the variety of products included. It’s great to know that the soaps, makeup remover bar, wax melts, and hand cream bar have all been a success. Thank you for choosing grüum and for sharing your fantastic feedback with us. We really appreciate your support. Warm Regards, Andrea - team grüum

Posted 1 month ago

“Easy to use website, lovely products. Perfect items, which gave been kind to my skin.”

Helpful Report

Posted 1 month ago

Hi Alison, Thank you for taking the time to leave a review. We’re delighted to hear that you found our website easy to use and that you’re enjoying your grüum products. It’s wonderful to know that they’ve been kind and gentle on your skin. Thank you for choosing grüum and for sharing your lovely feedback with us. We really appreciate your support. Warm Regards, Andrea - team grüum

Posted 1 month ago

“I really love the under eye roller, I can see a difference and the prickly pear oil too - also I use the factor 50 face cream and so does my husband who recently had skin cancer”

Helpful Report

Posted 1 month ago

Hi Sharon, Thank you so much for taking the time to leave such a wonderful review. We’re delighted to hear that you’re seeing a difference with the Under Eye Roller and that you’re enjoying the Prickly Pear Oil too. It’s also fantastic to know that both you and your husband are getting on so well with our SPF50 Face Sunscreen. Thank you for choosing grüum and for sharing your lovely feedback with us. We really appreciate your support and wish your husband all the very best. Warm Regards, Andrea - team grüum

Posted 1 month ago

“Great products and efficient service. Highly recommended!”

Helpful Report

Posted 1 month ago

Hi Jane, Thank you for taking the time to leave such a lovely review. We’re delighted to hear that you’re enjoying your grüum products and that you were pleased with the service you received. It’s wonderful to know you’d highly recommend us. Thank you for choosing grüum and for your kind words. We really appreciate your support. Warm Regards, Andrea - team grüum

Posted 1 month ago

“Nicely packaged items. Most of the stuff I have ordered is for a holiday which I haven't been on yet”

Helpful Report

Posted 1 month ago

Hi Glenys, Thank you for taking the time to leave a review. We’re pleased to hear that you liked the packaging of your grüum products. We hope you have a wonderful holiday and that your products make a great addition to your trip! Thank you for giving grüum a try and for sharing your thoughts with us. Warm Regards, Andrea - team grüum

Posted 1 month ago

“Lovely handy products would buy again”

Helpful Report

Posted 1 month ago

Hi Rukshana, Thank you for taking the time to leave a review. We’re delighted to hear that you’re enjoying your grüum products and that you found them so handy. It’s wonderful to know that you’d buy them again. Thank you for choosing grüum and for sharing your lovely feedback with us. We really appreciate your support. Warm Regards, Andrea - team grüum

Posted 1 month ago

“I was so impressed with the quality of the products you sent they really feel top quality better than most I've tried which after trying a lot from all price ranges is significant. I would like a factor 50spf for my face but the 30spf trial served me well. Absorbed gorgeously and the ingredients you can tell are natural and pure. The aftersun butter is amazing! It heeled a scar I had so quickly better than bio oil!! I'm so impressed and would highly recommend thank you!! Have already shared with friends who have invested in gruum already!! Also love the communication and customer service. Great stuff!”

Helpful Report

Posted 1 month ago

Hi Rebecca, Thank you so much for taking the time to leave such an amazing review. We’re absolutely delighted to hear how impressed you’ve been with the quality of our products. It’s wonderful to know that the SPF30 Face Sunscreen absorbed beautifully and that you found the ingredients to feel natural and gentle on your skin. We’re especially pleased to hear how much you loved the After Sun Bar and that it worked so well for you. It’s fantastic to know you’ve had such a positive experience with the range. Thank you as well for your kind words about our customer service and communication. It really means a lot to the whole team. We’re also incredibly grateful that you’ve been recommending grüum to your friends – your support is truly appreciated. Thank you again for choosing grüum and for sharing such wonderful feedback with us. Warm Regards, Andrea - team grüum

Posted 1 month ago

“I sent off for the sun care package and was impressed by the speed at which it arrived on my doorstep. The products smell great and are vegan and cruelty free, so right up my street. Well done to everyone involved. I will be looking to order again soon.”

Helpful Report

Posted 1 month ago

Hi there, Thank you so much for taking the time to leave such a wonderful review. We’re delighted to hear that you were impressed with how quickly your sun care package arrived and that you’re enjoying the products. It’s fantastic to know that our vegan and cruelty-free values are important to you and that the range is right up your street. Thank you for your kind words and support. We’re so pleased to hear you’ll be ordering again, and we look forward to welcoming you back soon! Warm Regards, Andrea - team grüum

Posted 1 month ago

“Your products are great! I especially like the deodorant sticks and gentle face bar. Deodorant sticks are so effective and make me feel so fresh and confident. The face bar is very gentle on my skin and cleanses without being harsh or too strong for my skin. I like the products so much and am happy to try other products in your range which is why l purchased others. The almond oil is lovely on my skin and a few drops goes a long way. Very happy with my unique sustainable products from gruum. Thankyou”

Helpful Report

Posted 1 month ago

Hi Maxine, Thank you so much for taking the time to leave such a wonderful review. We’re absolutely delighted to hear how much you’re enjoying your grüum products. It’s fantastic to know that the deodorant sticks keep you feeling fresh and confident, and that the Gentle Face Wash Bar is working so well for your skin without being harsh. We’re also so pleased that you’re enjoying the Almond Oil and have found that a little goes a long way. It’s wonderful to hear that you’ve been inspired to try more of our range and that our sustainable approach is something you value. Thank you for choosing grüum and for sharing such lovely feedback. It really means a lot to us. Warm Regards, Andrea - team grüum

Posted 1 month ago

“The after sun bar is incredible. Smells great, feel great and moisturises beautifully. A big fan.”

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Posted 1 month ago

Hi Gareth, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 1 month ago

“I like the Grümm products but struggle with the packaging. The plastic spray bottles leak and the deodorant is hard to use when you get down to the last level of cardboard.”

Helpful Report

Posted 1 month ago

Hi Tamzyn, Thank you for taking the time to share your feedback. We’re pleased to hear that you like grüum products, and we really appreciate you letting us know about your experience with the packaging. We understand how important it is for products to be easy and convenient to use right through to the end. Your comments about the spray bottles and the deodorant packaging are really helpful, and we’ll be sure to pass them on to our product team as we continue to review and improve our designs. Thank you for your continued support and for sharing your thoughts with us. Warm Regards, Andrea - team grüum

Posted 1 month ago

“I received a travel pack that included factor 30 face cream, face spritz and an after sun soap. Fabulous travel pack , used all items , the after sun soap was a real family winner smelt lovely and left the dry skin feeling soft and hydrated Could not fault any of the products and will be ordering again”

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Posted 1 month ago

Hi Julie, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 1 month ago

“Fantastic patchouli soap. Smells gorgeous and lingers but I can buy it every month unless it is on offer. Good products”

Helpful Report

Posted 1 month ago

Hi there, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 1 month ago

Gruum is rated 4.7 based on 26,828 reviews