Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,835 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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321

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the products, the little home fragrance spray is really nice and you only need a little squirt. The skin care range is good too with the bottles big enough for travelling, nice and compact. Overall, very happy.”

Helpful Report

Posted 4 weeks ago

Hi Denise, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 3 weeks ago

“I got some products as part of a promotion and I'm really pleased with them. My favourite is the pillow spray, which has really helped me to doze off at night. My stuff arrived quickly too.”

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Posted 4 weeks ago

Hi there, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 3 weeks ago

“Good stuff, gents.”

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Posted 4 weeks ago

Hi there, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 3 weeks ago

“I love that the products from Gruum are clear about the ingredients and their benefits, with lots of plastic free options, and they work really well! My least favourite thing is the rectangular bottles, I find it difficult to get all of the product out as it gets stuck in the corners and it's not a design that you can easily push the product through.”

Helpful Report

Posted 4 weeks ago

Hi there, Thank you so much for your lovely review! We’re really pleased to hear you appreciate our ingredient transparency and that the products are working well for you. We also really appreciate your honest feedback on the bottle design — we’ll make sure this is passed on to our team for review. Thanks for sharing your experience with grüum! Warm regards, Team grüum

Posted 4 weeks ago

“I use gruum shampoo, conditioner and soap. I have a very good head of grey hair (I'm nearly 70) and have used gruum for a while now and love it. You don't need to use a lot at a time so it works out better value than you think - the shampoo lathers instantly.I comb through the conditioner and it leaves my hair shiny and silky without leaving residue like some. I recently ran out and tried a different brand from a supermarket - big mistake, so as soon as I've moved house in a couple of weeks, I'll start a subscription and get great products at an even better price.”

Helpful Report

Posted 4 weeks ago

Hi Wendy, Thank you so much for sharing your lovely experience with Gruum. We’re thrilled to hear the shampoo, conditioner, and soap are treating your grey hair well, and that you’re getting great value from the products. A subscription will definitely help keep you stocked at a great price, if you’d like, we can set that up for you when you’re ready. Warm regards, Team grüum

Posted 4 weeks ago

“I really love the charcoal facial soap that gruum does :-) and it’s eco-friendly bc it’s bar rather than liquid soap :-D”

Helpful Report

Posted 4 weeks ago

Hi there, We’re thrilled to hear you love the charcoal facial soap and that the eco-friendly bar format resonates with you. Thanks for sharing your positive vibes! Kind regards, Team grüum

Posted 4 weeks ago

“Great products great prices, really good hygiene products. Bought once bought again, bought a few times, asked for a missed deal and they got it back on, they really listen to us yaknw, promise they didn't pay me for this, I just wanted to write a honest review. You'd be surprised to what theyr stocked up on, I'm locked and loaded.”

Helpful Report

Posted 4 weeks ago

Hi Sufyaan, Thank you so much for your lovely review — your feedback really means a lot to us! We’re so pleased to hear you’re enjoying the products, prices, and service, and that you’ve been coming back again and again. It’s great to know you feel listened to, and we really appreciate you taking the time to share your experience with grüum! Kind regards, grüum team

Posted 4 weeks ago

“Good service, but the face wash bar didn't suit me and, although the roll on perfumes smelled lovely, the scent didn't last very long.”

Helpful Report

Posted 4 weeks ago

Hi there, Thank you for sharing your feedback. We’re pleased you enjoyed the service, and we’re sorry the face wash bar and the perfume scent didn’t meet your expectations. If you’d like, we can suggest alternative products that may suit your skin and fragrance preferences better. Warm regards, Team grüum

Posted 4 weeks ago

“Wonderful products and easy site to use. Highly recommended.”

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Posted 4 weeks ago

Hi there, Thank you so much for the recommendation! We are pleased to hear you are enjoying our products. Warm regards Mikaela Team grüum

Posted 4 weeks ago

“I always love the Wonki bars as it's lovely to have a good selection. I nearly always buy the 1kg. When you do you get 2 lots of 500g. I find it disappointing when you open the second packet only to find it's the same selection of soaps as the first. I really don't know if it is possible but when you order a 1kg can't the 2 packets contain a different selection of soaps? That is my ONLY gripe.”

Helpful Report

Posted 4 weeks ago

Hi Catherine, Thank you so much for your feedback and for being a regular Wonki Bar customer! We’re really pleased to hear you love the selection overall. The Wonki Bars are made up of off-cuts, so the variety available can depend on the stock we have at the time. We do always try to include a wider mix when we have excess stock available, but occasionally we’re limited to the varieties we currently have in the warehouse. We completely understand your disappointment when both 500g packs contain the same soaps, and we appreciate you bringing this to our attention. We’ve passed your feedback on to the warehouse team to review going forward. Thanks again for letting us know and for your continued support! Warm regards, Team Grüum

Posted 4 weeks ago

“Love the no.packaging thing, just cardboard box, and how easy it is to use. Great feel on the sking too.”

Helpful Report

Posted 4 weeks ago

Hi there, Thank you for taking the time to share your feedback. We’re so pleased to hear you’re enjoying the minimal packaging and how easy the products are to use. It’s lovely to know you’re also enjoying how they feel on your skin. Thanks again for your review. Warm Regards, Andrea - team grüum

Posted 4 weeks ago

“Products always good and do what they say on the tin . However one constructive suggestion for your factor 50 sunscreen . It’s a very dense cream and a lot of it gets stuck in the corners of the container which is impossible to get out. I used a small teaspoon handle to get into the edges and had enough for about a weeks worth . This is a bit of a faff and a waste of product. It would help if it could be put into a rounded container and one where the sunscreen is easily getatible especially as it starts to run out. Thank you Anna”

Helpful Report

Posted 4 weeks ago

Hi Anna, Thank you for taking the time to share such thoughtful feedback. We’re so pleased to hear you’re happy with the products overall and that they’re working well for you. We really appreciate your suggestion regarding the sunscreen packaging as well, that’s a very helpful insight. It’s great to know how the design is impacting usability, especially towards the end of the product. We’ll be sure to pass this on to our team for consideration. Thanks again for your review and helpful suggestions. Warm Regards, Andrea - team grüum

Posted 4 weeks ago

“Very happy with your products”

Helpful Report

Posted 4 weeks ago

Hi Luana, Thank you for taking the time to share your feedback. We’re so pleased to hear you’re happy with the products, that’s wonderful to know. Thanks again for your support. Warm Regards, Andrea - team grüum

Posted 4 weeks ago

“Lovely products priced well with beautiful packaging. Smells aren't long lasting on skin/hair but great initially.”

Helpful Report

Posted 4 weeks ago

Hi Gabriella, Thank you for taking the time to share your feedback. We’re so pleased to hear you’re enjoying the products and packaging. We really appreciate your comments on the scent longevity as well, it’s helpful for us to understand how they perform for you. Thanks again for your review. Warm Regards, Andrea - team grüum

Posted 4 weeks ago

“This product was amazing I find it hard to find skin care to use with sensitive skin”

Helpful Report

Posted 4 weeks ago

Hi there, Thank you for the lovely review. We’re glad Gruum is a good fit for your sensitive skin. If you ever need recommendations or tips, we’re here to help. Kind regards, Grüum team

Posted 4 weeks ago

“Letterbox packaging which is good.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for the lovely review. We're glad you liked the letterbox packaging. Kind regards, Grüum team

Posted 4 weeks ago

“Great products at competitive prices.The special offers are excellent value for money. The products are so soft and calming for the skin. The seasonal s ent offerings are superb.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for the lovely review. We're thrilled you're enjoying Gruum products and finding value in our offers. We look forward to welcoming you back soon. Kind regards, Grüum team

Posted 4 weeks ago

“Fab products used the shampoo bar the roll on perfumes and also got the shaving kit and beard care kit for family. Everyone has stated how good their skin feels from it”

Helpful Report

Posted 1 month ago

Hi there, Thank you for the lovely review. We’re thrilled you and your family are enjoying Gruum products and that your skin feels good. Kind regards, Grüum team

Posted 4 weeks ago

“I loved it it is great”

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Posted 1 month ago

Hi Ben, Thank you for the lovely review. We’re glad you're enjoying Grüum products. Kind regards, Grüum team

Posted 4 weeks ago

“Great product range”

Helpful Report

Posted 1 month ago

Hi Marco, Thank you for the lovely review. We’re glad you’re enjoying the product range and hope to see you again soon. Kind regards, Grüum team

Posted 4 weeks ago

Gruum is rated 4.7 based on 25,835 reviews