Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,287 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,287 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Julia Whitwam

Una Griffiths

Barbara Ritchie

Mrs Deborah Parish

Gruum 5 star review on 7th February 2026

Oluwabusayo Oluwafunke Oyebode

318

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely company and great products”

Helpful Report

Posted 1 month ago

Hi Jayne, Thank you so much for your kind review! We’re delighted to hear that you’re enjoying our products and that you appreciate what we do. Your support truly means a great deal to all of us at grüum. Team grüum

Posted 1 month ago

“Love the products I have tried from Gruum. Great smelling and wholesome, with simple, minimal packaging, these products look great on my skin and hair, and in my bathroom!”

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Posted 1 month ago

Hi Stephanie, Thank you so much for your lovely review. We are so pleased to hear you are enjoying your goodies! Warm regards Mikaela-Team grüum

Posted 1 month ago

“Excellent products, last for ages. Best shampoo bar I've found and having recently tried some of the skin care products, I'd recommend them too.”

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Posted 1 month ago

Hi Sherry, Thank you so much for the 5 stars! We really appreciate you choosing grüum — your support means the world to us. Warm regards Mikaela-Team grüum

Posted 1 month ago

“Love the shampoo bar It’s so easy to carry especially when on an airplane”

Helpful Report

Posted 1 month ago

Hi Alison, We can’t thank you enough for the great feedback! It’s customers like you who keep us smiling — thanks for choosing grüum. Warm regards Mikaela-Team grüum.

Posted 1 month ago

“Always lovely products in nice packaging.”

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Posted 1 month ago

Hi there, Thanks for the amazing review! We’re grateful to have you as a customer — your loyalty means so much to our team. Warm regards-Team grüum

Posted 1 month ago

“Friendly company great products”

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Posted 1 month ago

Hi Jaqueline, Thank you for the glowing review! We appreciate your trust in us and love having you as part of the grüum community. Warm regards Mikaela-Team grüum

Posted 1 month ago

“Purchased oils and have used with great results”

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Posted 1 month ago

Hi there, Your review made our day — thank you! We appreciate you choosing grüum and sticking with us. Warm regards Mikaela-Team grüum

Posted 1 month ago

“Another great purchase from Gruum - many thanks.”

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Posted 1 month ago

Hi Christine, Thank you for the glowing review! We appreciate your trust in us and love having you as part of the grüum community. Warm regards Mikaela-Team grüum

Posted 1 month ago

“Hair Density Serum. Liked the smell. Hair feels a bit stronger. Quickly arrived. Great service”

Helpful Report

Posted 1 month ago

Hi there, Thank you so much for your lovely review! We’re delighted to hear that you enjoyed the scent of the Hair Density Serum and that your hair is feeling stronger. It’s also great to know that the delivery was quick and that you’re happy with our service. Your kind words mean a lot to all of us at grüum. Team grüum

Posted 1 month ago

“Fast delivery. Only just trying the product so can't comment yet.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your review. We’re pleased to hear that your delivery arrived quickly! We hope you enjoy trying out the product, and we’d love to hear your thoughts once you’ve had a chance to use it. Thank you for your support. Team grüum

Posted 1 month ago

“Very reasonably priced with great special offers. Minimal packaging and quick shipping. My favorite is the shampoo bar, it doesn't irritate my sensitive scalp, really cleans my hair and lasts a really long time. Awesome at home or away.”

Helpful Report

Posted 1 month ago

Hi Nicola, Thank you so much for your lovely review. We’re really pleased to hear that you’re enjoying the value of our offers, the minimal packaging, and the speedy delivery. It’s especially wonderful to know the shampoo bar works so well for your sensitive scalp and lasts such a long time – that’s exactly what we hope for. Your kind words mean a great deal to all of us at grüum. Thanks again for sharing your experience. Team grüum

Posted 1 month ago

“I'm a new grüum customer and absolutely adore all of the products I've purchased so far (quite a lot!). From prickly pear oil for my skin, to natural deodorant, room mist, scented candles... Everything is natural and great quality. Delivery is quick, and the packaging looks lovely and is very sturdy. Lots of online promotions are a huge bonus as you always get more for your money. I'd highly recommend grüum and their products. Top notch all round! 👌🏻 Thank you 😊”

Helpful Report

Posted 1 month ago

Hi there, Thank you so much for such a wonderful review – we’re absolutely delighted to hear that you’re enjoying so many of our products! It’s lovely to know that everything from the prickly pear oil to the deodorant, room mist and candles has made such a great impression. We’re also really pleased that the delivery, packaging, and promotions have added to your experience. Your recommendation truly means a great deal to all of us at grüum, and we’re so grateful you chose to give us a try. Thank you again for taking the time to share your kind words 😊 Team grüum

Posted 1 month ago

“Melts I didn’t use, diffuser seemed to stop working half-way despite flipping sticks and deodorising spray seemed fairly standard.”

Helpful Report

Posted 1 month ago

Hi Edd, Thank you for sharing your feedback. We’re sorry to hear the melts and diffuser didn’t meet expectations and that the deodorising spray felt standard. We’d love to get this sorted for you—if you can, Please contact us at support@gruum.com, and our team will be more than happy to assist you. Your input helps us improve, and we really appreciate you giving Gruum a try. Kind regards, Team Gruum

Posted 1 month ago

“Love the products and the company ethos. Only niggle is that some of the products eg facial oils don't travel well and often leak . Better packaging and maybe some travel sizes would be much appreciated . Otherwise keep up great work !”

Helpful Report

Posted 1 month ago

Hi there, Thank you so much for your thoughtful review and for your kind words about our products and ethos – it really does mean a lot to us. We’re also very grateful for your honest feedback regarding the facial oils and packaging when travelling. That’s really helpful for us to hear, and we’ll be sure to pass your suggestion about improved packaging and possible travel sizes along to our team. We’re so pleased you’re enjoying everything overall, and your support truly means a great deal to all of us at grüum. Thank you again for taking the time to share this with us. Team grüum

Posted 1 month ago

“Very nice products. Will be happy to order again.”

Helpful Report

Posted 1 month ago

Hi there, Thank you so much for your lovely review! We’re delighted to hear you’re enjoying our products and would be happy to welcome you back anytime 🧡 Team grüum

Posted 1 month ago

“I absolutely love the nourishing hair bar. Keeps it clean. Would be nice if it comes in other fruity scents too. Not too keen on the conditioner bar as didn't suit my hair.”

Helpful Report

Posted 1 month ago

“Ordering was easy and I love the soap bar and sisal soap bag. Genius idea! Perhaps give sneak preview discount or offers to loyal customers”

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Posted 1 month ago

“Lovely products. Soaps are my favourite. And when I gifted some of them, my friends loved them too.”

Helpful Report

Posted 1 month ago

Hi there, Thank you so much for your lovely review! We’re thrilled to hear you and your friends loved the soaps, and it’s fantastic that they brought joy when gifted. Your kind words mean a lot to all of us at grúum. Team grúum

Posted 1 month ago

“Excellent as advertised”

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Posted 1 month ago

“Lush cream best I’ve used”

Helpful Report

Posted 1 month ago

Gruum is rated 4.7 based on 25,287 reviews