Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,841 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,841 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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321

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery. I love the face was”

Helpful Report

Posted 1 month ago

Hi there, Thank you so much for your lovely message. We’re really pleased to hear your order arrived quickly and that you’re enjoying the face wash—it’s always great to know it’s become a part of your routine. We truly appreciate you taking the time to share this with us. Warm Regards, Andrea - team grüum

Posted 1 month ago

“Excellent convenient products good job”

Helpful Report

Posted 1 month ago

Hi there, Thank you so much for your kind words. We’re really pleased to hear you’re enjoying our products and finding them convenient—that’s exactly what we aim for. We truly appreciate you taking the time to share your feedback. Warm Regards, Andrea - team grüum

Posted 1 month ago

“These products are amazing for my skin and under my makeup . The prickly pear strum I cannot live without! Great price too”

Helpful Report

Posted 1 month ago

Hi Claire, Thank you so much for your lovely message. We’re really pleased to hear our products are working so well for your skin and sitting nicely under your makeup—that’s exactly what we love to hear. It’s especially great to know the prickly pear serum has become such a must-have for you! We also agree, finding great skincare at a fair price makes it even better. We truly appreciate you taking the time to share this. Warm Regards, Andrea - team grüum

Posted 1 month ago

“I love the grumm things, not got many, but what I get I buy time and time again.”

Helpful Report

Posted 1 month ago

Hi Diana, Thank you so much for your lovely message. We’re really pleased to hear you enjoy your grüum favourites and keep coming back to them—that’s exactly what we hope for when something works well for you. It’s great to know they’ve earned a regular spot in your routine. We truly appreciate you taking the time to share this with us. Warm Regards, Andrea - team grüum

Posted 1 month ago

“I buy from here regularly no nonsense packaging natural products at very reasonable prices”

Helpful Report

Posted 1 month ago

Hi Allison, Thank you so much for your continued support—it really means a lot to us. We’re so pleased to hear you enjoy our no-nonsense packaging and natural products, and that they offer great value for you. That balance is something we care deeply about, so it’s lovely to know it resonates. We truly appreciate you taking the time to share this. Warm Regards, Andrea - team grüum

Posted 1 month ago

“Easy to use website with the check out process being excellent. Delivery was quick with updates, highly recommended!”

Helpful Report

Posted 1 month ago

Hi Neil, Thank you for such a fantastic review! We’re really pleased to hear you found the website easy to use and the checkout process smooth—that’s exactly the experience we aim to create. It’s also great to know your order arrived quickly and that the updates kept everything clear along the way. We truly appreciate the recommendation and your support. Warm Regards, Andrea - team grüum

Posted 1 month ago

“Never received it”

Helpful Report

Posted 1 month ago

Hi Karl, Sorry to hear that you have not received your order. I have looked into this and sent you a private email to help resolve this for you as quickly as possible. I hope this helps. Warm regards Mikaela – Team grüum

Posted 1 month ago

“I sincerely appreciate Mrs. Zamora Lisette for her dependable support. She resolved my withdrawal issue promptly and ensured the entire process was smooth and stress-free.”

Helpful Report

Posted 1 month ago

“I find it relatively easy to order. Products arrived in good time and well packaged. All products I have used have been kind to my skin. The fragranced products smell natural and fresh. I like the shower and facial wash bars as they are unperfumed and gentle on the skin. Some instructions on to how to store these would be useful and also how long they will keep.”

Helpful Report

Posted 1 month ago

Thanks so much 😊 Really glad you’re enjoying everything! That’s really helpful feedback on storage too, we’ll pass it on! Best, Team grüum x

Posted 1 month ago

“Really really happy with the quality of my shampoo bars. Even happier that I can ditch the plastic. . . even refillable containers are plastic! I was concerned that the shampoo bars might not be as good as liquid shampoo, - but it's not the case.”

Helpful Report

Posted 1 month ago

Thanks so much 😊 Really glad you’re enjoying the bars, and even better to hear they’ve replaced liquid shampoo for you! Best, Team grüum x

Posted 1 month ago

“I am very impressed and satisfied with the products I received. I would highly recommend it to anyone.”

Helpful Report

Posted 1 month ago

Thanks so much 😊 Really glad you’re happy with everything and really appreciate the recommendation! Best, Team grüum x

Posted 1 month ago

“Recently received the cleansing balm and it is lovely; it has a pleasant scent and has made my skin look and feel fresher.”

Helpful Report

Posted 1 month ago

Hi there, thanks so much for the lovely review - we truly appreciate your support! We’re thrilled to hear that the cleansing balm has left your skin looking and feeling fresher. Warm regards, Alex - Team grüum

Posted 1 month ago

“Large bottles and all the smells are lovely. Would definitely recommend.”

Helpful Report

Posted 1 month ago

Hi there, thanks so much for the lovely feedback! We’re thrilled to hear you’re enjoying the sizes and scents of your items and that you’d recommend them. We truly appreciate your support. Warm regards, Alex - Team grüum

Posted 1 month ago

“I love these products, they are affordable especially when offered items on discount regulalry makes me want to order more and more. I find the skin care effective whilst gentle on my skin. I am especially impressed by the deoderant. Having tried other brands of nataural deoderant I found them to be inefective and difficult to get out the packaging as they have the tendancy to stick to the paper. However; Gruum have fixed both these issues and I absoluely love their product. I find is brilliant even after a sweaty run! I have introduced my teenage daughter to the facial care and she too loves the products. Much better than anything we can buy on the highstreet. Additionally products arrive quickly in the post it is a win-win so what is stopping you? ORDER TODAY!”

Helpful Report

Posted 1 month ago

Hi there, Thank you for such a lovely review. It’s fantastic to hear how well the products are working for you, and that your daughter is enjoying the facial care too. We’re especially pleased the deodorant has made such a difference compared to others you’ve tried, and that it’s holding up even after a run - that’s exactly what we aim for our customers! Thanks again for your support, and if you ever need any help, just let us know. Warm regards, Alex - Team grüum

Posted 1 month ago

“Love the hair conditioner and shampoo bars, those with the pink grapefruit soat have become firm favourites when I am travelling. Take up less room and no fear of a bottle coming open in the luggage.”

Helpful Report

Posted 1 month ago

Hi there, Great to hear they’ve become travel favourites for you. We’re really pleased the products are working so well and making packing that bit easier! Warm regards, Alex – Team grüum

Posted 1 month ago

“I re-ordered the lavender sleep bundle which I love. As a “side effect” of the lavender mist, I’ve started spraying it on my arms and legs and it’s gradually getting rid of my brown sun damage!! I’m thrilled to bits, my arms and legs are sooo improved.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your lovely review. We are thrilled to hear you’re enjoying the sleep bundle again and that the lavender mist has become part of your routine and that you’re getting such positive results from using it. Warm regards, Alex – Team grüum

Posted 1 month ago

“Very happy with their customer servies. I asked for empty pulse point roller balls bottles and they were added free of charge - super nice of them. Thank you Alex :)”

Helpful Report

Posted 1 month ago

Hi there, Really thrilled to hear this. I’m glad we could help with that and that you’re happy with the service - thanks for taking the time to share it! Thanks for your support, and if you ever need any help, just let us know. Warm regards, Alex – Team grüum

Posted 1 month ago

“Easy to choose and receive high quality products designed for all the family and the environment!”

Helpful Report

Posted 1 month ago

Hi there, Great to hear you found it easy to choose and that you’re happy with the quality. We’re really pleased the products are working well for the whole family and that you appreciate the focus on the environment too! Thank you for your lovely feedback and for your support - it's highly appreciated. Warm regards, Alex – Team grüum

Posted 1 month ago

“Arrived very quickly, order was packaged nicely. Only used one of the products so far but instructions easy to understand and pretty soft on my skin!”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your lovely review. We’re so glad you love the products and that instructions were easy and helpfull. We always want things to be easy and enjoyable for you. Thanks again for your support, and if you ever need any help, just let us know. Warm regards, Alex - Team grüum

Posted 1 month ago

“I love everything Grüum! Over the years I think I’ve bought pretty much all of their amazing products, either as perfect gifts for friends & family, or as treats for myself. The smells are gorgeous, the packaging perfectly simple and attractive, and the prices a bargain. Hard to choose my favourites…but probably the dry body oil (fab), the little bath bomb bundles, the candles…oh, and the Sleep bundle which i just bought, is amazing. I keep room sprays in the living room & bathroom - discreet but do the job beautifully! - and the little soaps everywhere, including when I travel (when all the grüum products are perfect)! I also just bought the full range of roll-on perfumes which I’ll give as presents (though I’ll keep some back for myself, obvs!)”

Helpful Report

Posted 1 month ago

Hi there, It’s honestly wonderful to read this - thank you for sharing such a thoughtful review. We’re so pleased to hear grüum has become a go-to for both gifts and little treats for yourself, and that you’re enjoying such a wide range of the products, and that they are all working so well for you! Warm regards, Alex – Team grüum

Posted 1 month ago

Gruum is rated 4.7 based on 25,841 reviews