Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,004 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,004 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

Visit Website

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Gruum 5 star review on 20th October 2025

308

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wow, so easy to order on the website, i was able to track my order i also had updated on delivery, the product was amazing and would definitely recommend!”

Helpful Report

Posted 4 weeks ago

“I got the fragrance and it smells yummy would recommend”

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Posted 4 weeks ago

“Lovely smell and brilliant for my skin. I'm in love with products”

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Posted 4 weeks ago

“Ordered the 3 pack of roll-on oil scents, and my gosh these scents are phenomenal, last all day, and a little bit goes a long way. Favourite scent by far is New England Fall. Would highly recommend, delivery is fast and affordable.”

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Posted 4 weeks ago

“Great products bought from here. I heard about this business through winning a free sample and I found it was really good.”

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Posted 4 weeks ago

“Won this "free" as a McDonald's monopoly prize, I had to pay £3.95 for postage and in all honesty it's not even worth the postage money. The soap is akin to hotel soap so cheap and cheerful with a bland scent and similar with the moisturizer. The scents are bland and generic and the products themselves seem to make no difference to the skin. Save your money or if you actually want good skin products that have pleasant scents or make a difference continue your search because these products are not it even as a "freebie"”

Helpful Report

Posted 4 weeks ago

Hi Letticia, Thank you for taking the time to share your feedback with us. We’re really sorry to hear that your experience with our products wasn’t as you’d hoped. We create high-quality, gentle formulations that suit a wide range of skin types, but we understand that everyone’s preferences can differ. Your feedback is genuinely appreciated, as it helps us continue improving our products and service. Best wishes, Team grüum

Posted 4 weeks ago

“The items arrived quickly and we're all lovely quality and smelt gorgeous”

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Posted 4 weeks ago

“Super easy to order through the website and the products received have really helped me deal with my dry skin”

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Posted 4 weeks ago

“I really enjoyed using the products they were very soft on the skin”

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Posted 4 weeks ago

“Great products and customer service.”

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Posted 4 weeks ago

“I placed an order for a face wash and moisturiser, my skin feels soft and I have noticed my skin generally looks healthier. Very happy with the products”

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Posted 4 weeks ago

“Easy to order and good quality product”

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Posted 4 weeks ago

“Easy to order and a great product.”

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Posted 4 weeks ago

“I've used the face wash and moisturiser and it's probably one of the best ones I've used before would definitely recommend.”

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Posted 4 weeks ago

“Is lovely my son loves it as well. He said it makes him feel so fresh. Thank you 👌”

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Posted 4 weeks ago

“ver good products. Wouldn’t use another moisturiser or face wash from anywhere else. Great for sensitive skin.”

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Posted 4 weeks ago

“I love these products. They are great for my eczema prone skin. They smell gorgeous and the moisturiser feels soft and smooth, not greasy.”

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Posted 4 weeks ago

“Very happy with the perfume set, all of them have lovely unique smell 😍🥰 nice packaging, great small roll bottles perfect for taking with me. Definitely recommend 😊”

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Posted 4 weeks ago

“Ive ordered a few things and also had free items the products are fantastic and its great to know everything i put on my skin is natural”

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Posted 1 month ago

“Really good quality product, all my kids love the perfumes here.”

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Posted 1 month ago

Gruum is rated 4.7 based on 24,004 reviews