Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,828 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,828 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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327

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First Grüum I used was a gift from my husband. I have a lot of face creams etc already but have enjoyed the range I received as it was a summer one. The face cream with sunscreen, an after sun block (which was amazing) and a face spritzer. All very good so much so I got both of my daughters some for their holidays . All products are ‘free from’ all packaging completely recyclable and very reasonably priced - highly recommend 😃”

Helpful Report

Posted 1 month ago

Hi Kathy, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 1 month ago

“Excellent products, really nice packaging and quick delivery. Have bought for myself and a couple of friends for birthdays recently - they've been much appreicated! Love the fragrances of shampoo bars and roll on perfumes. Will continue to order from Gruum and recommend to friends and family.”

Helpful Report

Posted 1 month ago

Hi H J MORLEY, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 1 month ago

“Razoe felt quite cheap and could not use it for long; shaving gel was cheap also; I didn't use it. Roll-on fragrance was the best part; anything else was useless and of poor quality. I would not buy anything again, unfortunately”

Helpful Report

Posted 1 month ago

Hi Rivinda, Thank you for taking the time to share your feedback. We're sorry to hear that your experience with the razor and shaving gel didn't meet your expectations. We're pleased to hear that you enjoyed the roll-on fragrance, and we really appreciate your honest comments regarding the other items in the set. Your feedback is incredibly valuable, and we'll be sure to pass it on to our product team for consideration as we continue to improve our products. Thank you again for giving grüum a try and for sharing your experience with us. Kind regards, Team grüum

Posted 1 month ago

“Initially tried Gruum products through an offer with Sky and have purchased again - love the sun lotion, SPF lip protection and aftersun package. Easy to order and I would recommend these products - I certainly feel I'm not putting too many chemicals in my skin!”

Helpful Report

Posted 1 month ago

Hi Beverly, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 1 month ago

“Offcut soaps are fantastic! Have been buying these for years and highly recommend - lovely to use and good for the environment!”

Helpful Report

Posted 1 month ago

Hi there, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 1 month ago

“I have ordered from Gruum several times. Never disappointed. Always good service and great products.”

Helpful Report

Posted 1 month ago

Hi Sally, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 1 month ago

“Great service, Found the website easy to use and the products are really nice on your skin and they smell absolutely lush too”

Helpful Report

Posted 1 month ago

Hi there, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 1 month ago

“I recently ordered a range of soaps (aloe vera, clarifying facial bar), a dry oil, a shampoo bar and a pink clay face mask. After using these for two weeks I can confirm that - the aloe vera soap bar and the facial bar work effectively and economically, the shampoo bar is loved by my friend and the dry oil is comforting. The pink clay face mask also works well and the whole Gruum is great value for money. I will be ordering again.”

Helpful Report

Posted 1 month ago

Hi Angeline, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 1 month ago

“I recently bought travel suncare kit, this included lip care, factor 30 face cream and solid aftersun bar. Everything smelled amazing. My favourite was the aftersun, not only did it smell amazing but my face felt amazing very much soothed after my day in the sun.”

Helpful Report

Posted 1 month ago

Hi Tracy, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 1 month ago

“Honestly some of the best natural products I have found. One of the few sunscreens that doesn’t irritate my skin and it works! Gorgeous daily face moisturiser with factor 50! Brilliant. Shampoo and conditioners for every hair type that actually make your hair fell great rather than some I’ve tried. Antiperspirant without aluminium which works. Love Grüum and would highly recommend to anyone out there.”

Helpful Report

Posted 1 month ago

Hi Fiona, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 1 month ago

“Love gruum ethos and commitment to peoples wellbeing and enviromental issues. I have been impressed with the quality of the items I have purchased and sharing them with my 11yr granddaughter which hopefully will start her off to good skin care.”

Helpful Report

Posted 1 month ago

Hi there, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 1 month ago

“Really impressed with the quality of the products, all have very good Yuka ratings. I have too many favourites to list! Excellent for own use as well as presents.”

Helpful Report

Posted 1 month ago

Hi Kelly, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 1 month ago

“I have many products and they are all great. Your room diffuser is amazing it smells so nice.”

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Posted 1 month ago

Hi Linda, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 1 month ago

“Great products reasonably priced and quick delivery. I particularly love the conditioner bar and the room scent diffuser.”

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Posted 1 month ago

Hi Jackie, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 1 month ago

“These products are fantastic. On sale they are THE best value products I've purchased, possibly ever.”

Helpful Report

Posted 1 month ago

Hi David, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 1 month ago

“I love gruum products as they only contain ingredients which are healthy and very good for you. The wooden comb is so much better than a plastic one, for example. Bering a senior citizen, I really appreciate the products designed for older skin, hair, body. Great!”

Helpful Report

Posted 1 month ago

Hi there, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 1 month ago

“I have been using Gruum products for a few years now and have never had a problem. I had to contact customer services regarding my last order. I honestly can't believe how easy it was and how efficiently they fixed my issue. I contacted late at night and my issue was resolved the next afternoon. Absolutely delighted with the service. Not only are their products amazing, now I have found customer service is too.”

Helpful Report

Posted 1 month ago

Hi Mary, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 1 month ago

“All the products I have used are well worth the money, the razors are really good value and I simply love love he deodorant sticks try the company you won't be disappointed”

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Posted 1 month ago

Hi Lori, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 1 month ago

“Well the fact I haven't received the full order and had no response to an email I sent regarding this. I'm not all that pleased with the company tbh”

Helpful Report

Posted 1 month ago

Hi Clayton, Thank you for taking the time to leave a review, and we're very sorry to hear about your experience. We've checked our system and haven't been able to find any email from you regarding this issue. We’d really like the opportunity to resolve this for you as quickly as possible. Please could you contact us at support@gruum.com with your order number and details of the missing item(s)? Our Customer Support team will investigate this straight away and do everything we can to help. We sincerely apologise for the inconvenience and look forward to resolving this for you as soon as possible. Kind regards, Team grüum

Posted 1 month ago

“I really like these products. They feel ‘better for me’ smell nice and work! I carry the small factor 30 and 50 suncreams in my handbag. Perfect for out and about.”

Helpful Report

Posted 1 month ago

Hi Emma, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 1 month ago

Gruum is rated 4.7 based on 26,828 reviews