Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,591 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,591 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Gruum 5 star review on 13th January 2026

312

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am starting to wear under eye brightening serum .. so far seems good and I have not found any side effects on my skin.. my skin is quite dry and dehydrated.”

Helpful Report

Posted 1 month ago

“Amazing product and super fast delivery with affordable prices. I’m really happy and 100% will order more products from this company/ brand, Grüum is what everyone needs with less chemicals and more natural ingredients. Big SHOUT OUT to all 4 founders of this amazing company.”

Helpful Report

Posted 1 month ago

“I’ve started to really like these products. At first I wasn’t sure as they’re not artificially perfumed and the packaging is simple and basic. But this makes them (possibly) one of the most environmentally-friendly beauty brand available. Their body wash and body butter bars and particularly nice and their facial serum is as good as any I’ve tried-I use it on my (dryish) hair too.”

Helpful Report

Posted 1 month ago

“Received a free box to try products and also ordered a serum to try. All products came well packaged with no breakages. I love that it's glass rather than plastic bottles - they feel sturdy and high quality. Not been using for long enough to see any results, but the serum feels lovely on the skin and absorbs well. Great for gifting!”

Helpful Report

Posted 1 month ago

“I bought the gruum products for my nephew for Xmas he has sensitive skin and I think he will benefit from your products I will say that the product is nicely presented and smells great. I also bought the Advent Calendar which I thought was a really great idea and it was packaged and boxed fantasticly and also great value”

Helpful Report

Posted 1 month ago

“I have tried the products for two/three weeks. So far, they seem to be good with no side effects/reactions.”

Helpful Report

Posted 1 month ago

“I started using Gruum because I have very thin, fine hair and was not satisfied with the results of bottled shampoo. I love the Gruum shampoos I have purchased. They are easy to use, last me a long time, even used daily. My hair has never been in such good condition. I like the fact that I am not using so much plastic. I feel I am doing something towards protecting the environment. The ordering process is straightforward and delivery is fast. I would definitely recommend Gruum to anyone looking for a quality product that delivers great results and value for money.”

Helpful Report

Posted 1 month ago

“Easy to order. Best serum I have purchased to date. The only one I feel fully moisturisers my mature dry skin without it feeling sticky”

Helpful Report

Posted 1 month ago

“Great product and quick delivery. A++++++”

Helpful Report

Posted 1 month ago

“Excellent products in handy sizes”

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Posted 1 month ago

“I am using and like their different products and no bad side effects. I like their hair anti hit spray, bar soap, serum, lip conditioner and eye roller serum. Thank you”

Helpful Report

Posted 1 month ago

“Lovely website, products and ethos. I think I have ordered about four times now and love all of the products. A pregnancy or new Mum bundle would be a good addition.”

Helpful Report

Posted 1 month ago

“The products I have ordered from Gruum have all been lovely. Something I have noticed is the length of time from placing the order to actually receiving the items is long, when paying for postage I expect the delivery time to be a bit quicker. It would also be great if refills could be bought for the diffusers instead of always having to buy the full product.”

Helpful Report

Posted 1 month ago

“I first ordered the face and lip care set. I hadn’t heard of Gruum before but I found a deal via the sun where you just pay for postage so thought I’d give it a try. I liked the fact there were natural ingredients and kinder to skin. The serum feels very lightweight but my skin feels soft after using and it absorbs quickly. I initially thought the under eye roller treatment seemed a bit oily but this also absorbed very quickly and leaves my eyes feeling softer. The lip oil feels nice but haven’t used it enough to comment on yet. I’ve since ordered a hair care set and am looking forward to testing that out. So far quite impressed over all and will possibly order more if in the future if I like the hair set.”

Helpful Report

Posted 1 month ago

“Accessible website,easy to use,items well described ,prompt delivery and beautiful products .”

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Posted 1 month ago

“Gorgeous natural products with simple packaging. I love the Peppermint Foot Cream - so soothing at the end of the day. The Land of Nod oil diffuser is brilliant too - small bottle but lasts ages with a heavenly scent.”

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Posted 1 month ago

“Forgot about the product. No product or price is worth being constantly harassed by marketing emails. I understand this is standard practice, what isn't standard or potentially legal is to continue to receive them AFTER requesting to be unsubscribed from their marketing on 8 occasions.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for sharing this with us. We truly appreciate you letting us know, and we’re committed to making sure your experience feels smooth and respectful. We’ve reached out privately to sort this out and ensure everything is updated exactly as you’d like. If there’s ever anything more we can do for you, we’re always here to help. Warm regards, Andrea – team grüum

Posted 1 month ago

“Incredibile high quality brand. I've tried it once through an offer and now I do monthly/every other month purchases on gruum. The fact that most products have natural ingredients is so important to me, as I'm trying to be aware of what I put on my skin. Every product has been a great discovery, so always looking forward to test new ones. The body butter is fantastic and their perfumes are out of this world. So worth it!”

Helpful Report

Posted 1 month ago

“I love the facial oil from Gruum. It's great value as you need to use so little. I've tried other oils but none of them are as good as the Gruum one”

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Posted 1 month ago

“Very good products. Thank you.”

Helpful Report

Posted 1 month ago

Gruum is rated 4.7 based on 24,591 reviews