Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,379 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,379 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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326

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to order, arrived promptly and love the products, great quality and affordable. Thanks.”

Helpful Report

Posted 3 weeks ago

Hi Ali, Thank you for sharing your feedback with us, we really appreciate it. It’s wonderful to hear you’re enjoying the ordering experience and happy with the quality and value of the products. Your comments are really helpful for us going forward. Warm Regards, Andrea - team grüum

Posted 3 weeks ago

“Love these products, and what they stand for. Would like to see a deodorant as part of the range, without aluminium, as aluminium irritates my skin.”

Helpful Report

Posted 3 weeks ago

Hi Diane, Thank you for sharing your feedback with us, we really appreciate it. It’s wonderful to hear you’re enjoying the products and what they stand for, and we really value your suggestion regarding an aluminium-free deodorant option. Your comments are really helpful for us going forward. Warm Regards, Andrea - team grüum

Posted 3 weeks ago

“I loved Gruum's products. It was very good for moisturizing my skin and removing blackheads. I recommend it.”

Helpful Report

Posted 3 weeks ago

Hi Nilton, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 3 weeks ago

“I've been using Gruum for about 4 years now i think it is, i cant even remember how i came across the products. I use the Shampoo Bars, the Face bars and i usually buy a pack of the offcut shower bars - i received a peppermint one in the last bag i got and its been fantastic in this heat, cools me right off! Last year i also bought the suncream and aftersun bar i think it was their summer care package type thing - all items worked a treat! and the slimline suncream bottle is great. I am always trying to find more ways to live sustainably and put more natural products on my body and im super glad that i found Gruum as it has all the prodcuts i need without breaking the bank. Thank you Gruum for what you do :)”

Helpful Report

Posted 3 weeks ago

Hi Kathryn, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 3 weeks ago

“I was very disappointed at the length of time it took from I ordered until I actually received my order..”

Helpful Report

Posted 3 weeks ago

Hi Patricia, Thank you for sharing your feedback with us, we really appreciate it. We value your comments regarding the delivery experience, and your feedback is really helpful as we continue working to provide the best possible service for our customers. Warm Regards, Andrea - team grüum

Posted 3 weeks ago

“I love Gruum products, they are as good as expensive brands”

Helpful Report

Posted 3 weeks ago

Hi there, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 3 weeks ago

“I love Gruum products. No 'nasties' in them, easy to use, no complicated instructions and value for money. Also good delivery service.”

Helpful Report

Posted 3 weeks ago

Hi Dorothy, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 3 weeks ago

“I purchased the sleep/calming roller ball pens as a gift. I’m confident they will do the job they are designed for just as products I’ve purchased for myself have. I love the packaging, most containers can be repurposed when empty. However, if necessary, all packaging can be recycled. It’s so nice to get away from plastic. Easy to order and all purchases are dispatched quickly and smaller packages are letter box friendly. I love the idea or the bundles they put together, be it for travel, the home etc. prices are amazing too”

Helpful Report

Posted 3 weeks ago

Hi Karen, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 3 weeks ago

“My husband got me a little kit on offer, all face creams and things, fabulous. He is going away to Menorca with work as a carer next month and i got him a travel set, n few sneaky bits for self. He loves the deoderant, doesnt really need as is sweetest smelling man i ever met lol, however i think he will be ordering lots more, especially after his vacation when he tries sun products. Thank you "groom" he pronounces grum cos he didnt get it 😁”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 3 weeks ago

“Impressed with products, soaps & sun cream. I appreciated the trial size, pay for postage only option. 5*”

Helpful Report

Posted 3 weeks ago

Hi Sandra, Thank you for sharing your feedback with us, we really appreciate it. It’s wonderful to hear you’re enjoying the soaps and sun cream, and that the trial size option has worked well for you. Your comments are really helpful for us going forward. Warm Regards, Andrea - team grüum

Posted 3 weeks ago

“I found annoying that the items I saved in the basket always gone empty if I didn’t proceed to payment straightaway. Another suggestion is provide InPost as delivery option would be great. And more payment option like PayPal and Klana will be gaining more customers.”

Helpful Report

Posted 3 weeks ago

Hi Yan, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 3 weeks ago

“I'm always looking for a face sunscreen that feels nice on my skin and have tried a few but they don't feel as nice as this one. I also tried the SPF lip conditioner which is really easy to use and can be reapplied as many times as you like. It feels nice on your lips especially in the hot weather. I would buy from this company again and may try some of their other products too.”

Helpful Report

Posted 1 month ago

Hi there, We’re delighted to hear you’re getting on well with your products, thanks so much for sharing! Warm regards, Mikaela – Team grüum

Posted 4 weeks ago

“Lovely products. SPF 30 facial sun screening especially nice. Also like the cooling shower bar”

Helpful Report

Posted 1 month ago

Hi Caroline, We’re so pleased to hear you’re enjoying your products, thank you for your lovely feedback! Warm regards, Mikaela – Team grüum

Posted 4 weeks ago

“I really like this company. The products are eco friendly and I've tried quite a few of them. Postage is quick and communication is great. My favourite product is the charcoal bar. It's perfect for my very sensitive skin. I also use the factor 50 skincare and find the size perfect to carry while out and about on holiday. I signed up for emails a couple of years ago and receive regular offers . I use beauty products from a few different brands, because of my sensitive skin, and I can rely on gruum as one of those brands. Customer service is excellent if you have any queries or issues too.”

Helpful Report

Posted 1 month ago

Hi there, Thank you so much for your lovely and detailed review, we’re so pleased to hear how much you’re enjoying our products! We really appreciate your kind words about our customer service and communication, it means a lot to us that you feel you can rely on us. Thanks again for your continued support! Warm regards, Mikaela – Team grüum

Posted 4 weeks ago

“I highly recommend this company they offer such great value and amazing products Hopefully they will eventually just sell all vegan products”

Helpful Report

Posted 1 month ago

Hi Beverley, Thanks for your lovely review and the recommendation. We appreciate your comments and are working towards this. Warm regards Mikaela-Team grüum

Posted 4 weeks ago

“Brilliant company. Their products are always high quality and do the job they say they will. The sunscreen is the best on the market. Plus a really good range of products - including a line for MEN which means my Christmas gifts are sorted each year!”

Helpful Report

Posted 1 month ago

Hi there, Thank you for taking the time to leave such lovely feedback! We’re so pleased you’re happy, your support means everything to us. Warm regards, Mikaela – Team grüum

Posted 4 weeks ago

“Like all my samples I will be buying again”

Helpful Report

Posted 1 month ago

Hi Saba, This is no nice to hear, we are pleased that you will be returning for more, this has made out day! Warm regards Mikaela-Team grüum

Posted 4 weeks ago

“I bought a sun package through good housekeeping magazine . Love the spf face cream , sadly the lip oil leaves my lips very dry and the after sun faceoil smells lovely but does not lather and makes my hands very sticky and doesn’t make my face feel good either , Disappointed overall !”

Helpful Report

Posted 1 month ago

Hi Elaine, Thank you for sharing your feedback, and I’m sorry to hear that parts of the sun package haven’t met your expectations. It’s lovely to hear you’re enjoying the SPF face cream, but I’m sorry the lip oil left your lips feeling dry and that the after sun face oil didn’t feel comfortable to use or give the result you were hoping for. Your comments about texture, feel, and finish are really helpful and will be passed on to the team for review. Warm Regards, Andrea - team grüum

Posted 1 month ago

“Like the body oils, hair serum and the coconut body bar only. However, I think the body bars apart from the coconut need to be looked at again, as even in summer they are way too hard to dissolve and apply onto skin.”

Helpful Report

Posted 1 month ago

Hi, Thank you for sharing your feedback — it’s lovely to hear you’re enjoying the body oils, hair serum, and the coconut body bar. We’re sorry to hear you’ve found some of the other body bars too hard to work with, even in warmer weather. That’s really helpful feedback and will be passed on to the team for review. Warm Regards, Andrea - team grüum

Posted 1 month ago

“My first experience if Gruum products was when a friend gave me a shampoo bar. It made my hair seem thicker and also the condition of my hair was the best it had been in ages! It’s now my favourite shampoo! I then bought a sunscreen bundle containing Factor 50 skin protection, lip conditioner, after sun face balm and a radiance boost gel. They feel so lovely on my skin and give high protection at the same time! Love Gruum!”

Helpful Report

Posted 1 month ago

Hi Isabel, What a lovely review, thank you! It means a lot to us that you’re happy, and we truly appreciate you sharing your experience. Warm regards, Mikaela – Team grüum

Posted 4 weeks ago

Gruum is rated 4.7 based on 26,379 reviews