Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,622 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,622 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

Visit Website

Write Your review

Tell us how Gruum made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Gruum 5 star review on 13th January 2026

312

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very easy to order and delivered quickly, any queries are responded to efficiently. All the products I have used have been to a high standard and lovely to use. It took me a while to find the right shampoo bar for my hair, but once I found the right one I have have been happy with it. Face oil and masks are amazing to use. I have even got my daughters using some of the products who are used to expensive high end products, one if them being a beauty therapist and they are impressed with the products they have used.”

Helpful Report

Posted 3 months ago

“I am a big fan of the room diffusers and room sprays. The scents are top notch and the quality is great because they last such a long time. Also the hair shampoo and conditioner are very good products. The only negative thing I have to say is on the occasional item the scent isn't as strong as I would like. Overall 5 star products!!”

Helpful Report

Posted 3 months ago

“I have not used many of your products yet. According to the ingredients Prickly Pear is excellent. Other product contain ingredients that are not good for your skin. I love the feeling of the body bar cream, but it hurts my skin trying to rub the bar over my body ! If only you could produce this item in a firm easier to apply instead of rubbing on dry skin.”

Helpful Report

Posted 3 months ago

Hi Joan, Thanks so much for taking the time to share your feedback — we really appreciate your honest thoughts. It’s great to hear you’re enjoying the benefits of Prickly Pear and that you love the feel of the Body Bar Cream. We completely understand your point about application, especially on dry skin, and we’ve shared this with our product development team for future consideration. We're always working to improve, and feedback like yours is so helpful in shaping what comes next. If there’s anything we can do to help in the meantime or if you’d like personalised product suggestions based on your preferences, feel free to reach out at support@gruum.com Warm regards, Andrea - team gruum

Posted 3 months ago

“Coffee is really nice 👍 easy to order”

Helpful Report

Posted 3 months ago

“I have been using the suncare product and it has been really good”

Helpful Report

Posted 3 months ago

“Nice stuff. Better for the planet too. I like the stuff so much I bought a few things for presents.”

Helpful Report

Posted 3 months ago

“Everything I have purchased from Gruum has been very good and i absolutley love the soaps.”

Helpful Report

Posted 3 months ago

“Outstanding products”

Helpful Report

Posted 3 months ago

“Very good products would be very good if your profits you people earn 2.5% goes to charity I feel like that will definitely increase sales!”

Helpful Report

Posted 3 months ago

“Great products. Love the charcoal and orange facial bar. Quick delivery and well packaged”

Helpful Report

Posted 3 months ago

“Great products without all the chemicals and the over-packaging. Trying the new deodorants this time.”

Helpful Report

Posted 3 months ago

“Always great products! Natural smell amazing and great for the family including kids. Repeated customer!”

Helpful Report

Posted 3 months ago

“Lovely gentle products. Good selection & make great gifts for friends & family. My dog walking lot love the foot products & dare I mention stocking fillers?”

Helpful Report

Posted 3 months ago

“I have been a customer with Gruum for a while now, and I absolutely love their shampoo, shave and body bars. None of them irritate my sensitive skin. I've just discovered their candle subscription service, which I've signed up to. I received my first 3 candles, packaged in fully sustainable packaging (don't be freaked out by the 'peanuts', they completely dissolve in water. Currently burning the Sea of Tranquility candle. It's not overpowering at all, and has a very gentle scent. Looking forward to trying the other 2, although it might be a while as they have an excellent burn time.”

Helpful Report

Posted 3 months ago

“Very pleased with the shampoo bar which leaves hair clean and soft. Also the pillow mist helps ensure a good nights sleep”

Helpful Report

Posted 3 months ago

“Great products. All done the job perfectly. Lovely fragrances to all the products. I'm hooked!”

Helpful Report

Posted 3 months ago

“Great products that protect the environment. Always quick delivery and good price”

Helpful Report

Posted 3 months ago

“The holiday products were really useful and I found the sunscreens easy to use and apply without any 'greasy' after effects or feelings. The shaving cream and after shave were also really easy to use and worked perfectly.”

Helpful Report

Posted 3 months ago

“I was recommended Gruum by a parent friend and can honestly say I love the bar shampoo and conditioner bars. They make my hair feel so soft. I've tried the soap bars and they smell so good. I don't really treat myself but I do for this brand. Great value too!”

Helpful Report

Posted 3 months ago

“Very easy to order things online and quick and responce.”

Helpful Report

Posted 3 months ago

Gruum is rated 4.7 based on 24,622 reviews