Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,460 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,460 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

Visit Website

Write Your review

Tell us how Gruum made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

326

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely loving the face cleansing balm.”

Helpful Report

Posted 3 months ago

Hi Charmaine Thank you so much for the 5 stars! We’re truly grateful for your support. Kind regards, Team grüum

Posted 3 months ago

“Got a goodie bag from you as part of a reward. I used the shampoo bar on holiday and was amazed with the results. Will be purchasing more of your products , thanks”

Helpful Report

Posted 3 months ago

Hi there, Thank you so much for the 5 stars! We’re truly grateful for your support. Kind regards, Team grüum

Posted 3 months ago

“I love the moisturising bars. Good moisturisers and no plastic which is great.”

Helpful Report

Posted 3 months ago

“So happy with all the Gruum products I have ordered especially the moisturising bar, it's lovely. I find the products really easy to use so I am a satisfied customer. I had three bars and gave one to my daughter who was experiencing skin issues on her hands. She loved it and it really helped. Thank you Gruum.”

Helpful Report

Posted 3 months ago

Hi Lynne, Thank you so much for your lovely review and for supporting Gruum — it truly means a lot to us.🧡 Kind regards, Team grüum

Posted 3 months ago

“Appreciating GREEN grüum, i'd like to recommend the products produced with such careful consideration. I like the various spays that uplift the vibes - especially noteable in cities - helping deflecting street-polution. - At present, I'm using 'Meltinng Sleep Butter" for my hands as a moisteriser. Great scent, also for evening-showers, but also can act well in relieving dry / busy hands during the day. Thanks for your dedication in helping to reduce environmental polluiton.”

Helpful Report

Posted 3 months ago

Hi there, Thank you so much for your lovely review and for supporting Gruum — it truly means a lot to us.🧡 Kind regards, Team grüum

Posted 3 months ago

“I purchased skal Facial Serum and love it. It took a couple of times to get used to using it as it is very much liquid but it's dries on skin almost instantly and I have just bought my second bottle.”

Helpful Report

Posted 3 months ago

Hi there, Thanks so much for your feedback. We’re delighted to hear that you’re enjoying the skal Facial Serum and that it’s become a part of your routine. It’s fantastic that you’ve already picked up your second bottle! Warm Regards, Andrea - team grüum

Posted 3 months ago

“I received my trial pack which I was really impressed with.So much so,that I have joined the Discovery club and can't wait to try my first box. I signed up for a PAYG every 3 mths. Great products so far,looking forward to trying more. Also love what you're about. Thank you x”

Helpful Report

Posted 3 months ago

Hi Kyra, Thanks so much for your lovely feedback. We’re delighted to hear that you enjoyed your trial pack and that you’ve joined the Discovery Club! It’s fantastic to know you’re looking forward to your first box and exploring more of our products. We really appreciate your support and kind words about what we do. Warm Regards, Andrea - team grüum

Posted 3 months ago

“I've been buying Gruum now and again for a while now. Love the concept and the products. I've even got my son's Colombian girlfriend onto some of the products. Keep doing what you're doing. 5 stars 🌟 all the way x”

Helpful Report

Posted 3 months ago

Hi Karen, Thanks so much for your fantastic feedback. We’re thrilled to hear that you love the concept and the products, and that even your son’s girlfriend is enjoying them too! Your support and kind words mean a lot to us — we’ll definitely keep doing our best. Warm Regards, Andrea - team grüum

Posted 3 months ago

“Really good products that are friendly for me, the environment and my bank account. Ordering was straightforward and products arrived in time and I was updated on shipping etc. Would definitely recommend gruum to anyone”

Helpful Report

Posted 3 months ago

Hi there, Thanks so much for your wonderful feedback. We’re delighted to hear that you’re enjoying the products and finding them friendly for both you and the environment. It’s great to know that ordering was straightforward and everything arrived on time. We really appreciate your recommendation! Warm Regards, Andrea - team grüum

Posted 3 months ago

“I recently bought the sleep bundle products and I find them very effective. Infact the pulse point roller is magic. I really applaud this invention. Thanks”

Helpful Report

Posted 3 months ago

Hi there, Thanks so much for your lovely feedback. We’re thrilled to hear that the sleep bundle products are working so well for you, and it’s wonderful to know the pulse point roller is making such a difference. We really appreciate your kind words! Warm Regards, Andrea - team grüum

Posted 3 months ago

“So far liking the products I’ve tried. The cleansing balm leaves my face soft and even though the smell is different to what I’m used to I like it. Like the exfoliating toner too. Have a few more products to try, hoping they are just as good.”

Helpful Report

Posted 3 months ago

Hi there, Thanks so much for your feedback. We’re so pleased to hear that the cleansing balm and exfoliating toner are leaving your skin feeling soft and refreshed. We hope you enjoy trying the rest of the products just as much! Warm Regards, Andrea - team grüum

Posted 3 months ago

“The cleansing balm doesn’t quite have a nice smell but it’s the best cleanser I’ve used especially to get make up off it’s absolutely amazing and leaves me with clear beautiful skin. Highly recommend!”

Helpful Report

Posted 3 months ago

Hi Kerri, Thanks so much for your feedback. We’re delighted to hear that the rense Melting Cleansing Balm is your go-to for removing makeup and that it’s leaving your skin clear and beautiful. It’s wonderful to know you’d highly recommend it! Warm Regards, Andrea - team grüum

Posted 3 months ago

“I liked your products. They did moisturise my skin but I did not like their presentation. I know you are trying to keep packaging to a minimum but tablets in boxes were not user friendly. I loved the smells.”

Helpful Report

Posted 3 months ago

Hi Christine, Thanks so much for sharing your thoughts — we’re really glad to hear your skin felt nicely moisturised and that you enjoyed the scents! 😊 We really appreciate your feedback on the presentation as well. We’re always looking for ways to balance ease of use with keeping our packaging as minimal as possible, so it’s really helpful to hear your perspective. Thanks again for taking the time to let us know — it means a lot to us. Warm Regards, Andrea - team grüum

Posted 3 months ago

“I was introduced to Gruum, with a very good offer. I received my three small boxes which I thought were soap. I then found that they are bars of moisturiser, the body butter is perfect, so easy to use and nice to know it has no nasties. The hand moisturiser is a bit too greasy for my liking and I haven't tried the face one yet as I have very sensitive skin on my face, so am a bit nervous to try it. I would be interested in your hair care products in the future.”

Helpful Report

Posted 3 months ago

Hi Katherine, Thanks so much for sharing your experience — we’re so glad you discovered us and that you’re enjoying the body butter! It’s great to hear you’re finding it easy to use and that the ingredients are just right for you 😊 We really appreciate your honest thoughts on the hand moisturiser too — everyone’s preferences are different, and your feedback is so helpful. If you do decide to try the face bar, we’d suggest giving it a little patch test first, just to make sure it suits your skin comfortably. It’s lovely to hear you’re interested in our hair care range as well — we’d be delighted for you to explore it when you’re ready! If you ever have any questions or would like recommendations, just let us know. Warm Regards, Andrea - team grüum

Posted 3 months ago

“Hi I ordered gruum when it popped up randomly on an ad and I’m so glad I did, I love the feel and snall compact bars. I’ve only used the facial moisturiser as I’m saving the other two to take on holiday as I’m sure they will be so great!!”

Helpful Report

Posted 3 months ago

Hi Julie, Thanks so much for your lovely feedback. We’re so pleased you’re enjoying the feel and compact size of our bars. It sounds like a treat to take them on holiday, and we hope they make your trip even more enjoyable! Warm Regards, Andrea - team grüum

Posted 3 months ago

“Easy to order and arrived on time. Lovely fresh scent, good product and competitively priced.”

Helpful Report

Posted 3 months ago

Hi there, Thanks so much for your lovely feedback! We’re really pleased to hear everything was easy to order and arrived right on time 😊 It’s great to know you’re enjoying the fresh scent and finding the product great value too. Warm Regards, Andrea - team grüum

Posted 3 months ago

“Excellent products at good prices and prompt delivery service”

Helpful Report

Posted 3 months ago

Hi there, Thanks so much for the 5 stars! We're really glad to hear you’re enjoying the products and happy with the delivery service. Warm regards, Mikaela – Team grüum

Posted 3 months ago

“I love the room spray, does not smell at all chemical .would like a choice of scents though”

Helpful Report

Posted 3 months ago

Hi Yvonne, Thanks so much for the 5 stars! We are so pleased to hear that you love our room spray. Check out our other scents here https://www.gruum.com/?s=room+spray&post_type=product&dgwt_wcas=1 Warm regards, Mikaela – Team grüum

Posted 3 months ago

“I love all of your products. The roll on fragrances smell really nice, as do the soap bars and shower gels which lather well in in hard water. I would recommend you to anyone. Thank you.”

Helpful Report

Posted 3 months ago

Hi Irene, Thanks so much for the 5 stars! We're really glad to hear you’re enjoying all of our products. It means a lot to know you’d recommend us. Warm regards, Mikaela – Team grüum

Posted 3 months ago

“Purchased products from Gruum a few times now and I am a bit obsessed with them! The scents are all heavenly and so hard to choose from! Love the skincare line and the reed diffusers. My husband also raves about the face wash and the sleep spray for the pillows.”

Helpful Report

Posted 3 months ago

Hi Irina, Thanks so much for the 5 stars! We’re really happy to hear you’ve enjoyed so many of our products — it means a lot. It’s wonderful to hear both you and your husband are loving your routines with us. Warm regards, Mikaela – Team grüum

Posted 3 months ago

Gruum is rated 4.7 based on 26,460 reviews