Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,376 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,376 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Julia Whitwam

Una Griffiths

Barbara Ritchie

Mrs Deborah Parish

Gruum 5 star review on 7th February 2026

Oluwabusayo Oluwafunke Oyebode

318

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Under Eye Treatment is fantastic, refreshing and really helping. Like also the lip oil (very oily, nice treatment) and the nourishing oil leaves the skin very soft.”

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Posted 4 months ago

“Wow great product and value for money long lasting smells beautiful thank you”

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Posted 4 months ago

“Very poor customer service and website.”

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Posted 4 months ago

Hi there, Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet expectations. We’re always looking to improve, and if you’d like to share any specific details or suggestions, please feel free to reach out to us at support@gruum.com. Warm regards, Andrea – team grüum

Posted 4 months ago

“I am a huge fan of Gruum and I've loved every one of the (many) products that I've tried so far. Packaging, scents, range of products - I love all of it! Thank you”

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Posted 4 months ago

“The perfumes I purchases are lovely and I really like the roll on applicator”

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Posted 4 months ago

“Guum is Great! Not only do I order items for myself, but also my husband, friends and family members of all ages. There's something for everyone and great to give as gifts that are ethical and sustainable. The website is informative and easy to use and orders always arrive quickly.”

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Posted 4 months ago

“Pleased with variety and quality of items in my order, particularly liked the room spray and spicy maranta candle”

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Posted 4 months ago

“Excellent products, well packed and delivered with care. I buy these products for my 28 year old son who is very quick to tell me when he is running out!”

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Posted 4 months ago

“I didnt want to leave feedback, but been invited by unwanted email, so then I was waiting over month for my order what is completely unreasonable time for such little 3x11ml bottles. No chance to have another order ever with them.”

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Posted 4 months ago

Hi there, Thank you for sharing your feedback. We’re very sorry that your experience didn’t meet expectations regarding delivery times, and we appreciate you taking the time to let us know. The sizes of our products are listed at checkout, and if you’d like any further assistance, please feel free to contact us at support@gruum.com. Warm regards, Andrea – team grüum

Posted 4 months ago

“love this business! the packaging is amazing and the product lasts soo long!”

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Posted 4 months ago

“The products I received are really good but they don’t stay for long”

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Posted 4 months ago

“Products are nice but the marketing emails are hideous- I’ve tried several times to unsubscribe and ended up having to email to then still be emailed for reviews. Maybe this will finally remove my email from their systems?!”

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Posted 4 months ago

Hi there, Thank you for your feedback. I can see that you’ve already been in touch with our team regarding your email preferences, and we hope that everything has now been resolved to your satisfaction. We really appreciate you taking the time to share your thoughts. Warm regards, Andrea – team grüum

Posted 4 months ago

“Amazong products, we love the 3 we received and if you ever wanted to trial others please feel free to send us some samples to try. Many thanks Jack”

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Posted 4 months ago

“Loved the set of perfumes I got, easy to use the website, they came within a good time and were packaged well, what more can you ask for ?, will order again.”

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Posted 4 months ago

“I had a wonderful time from ordering to using the products. I ordered 3 bar soaps 40g (Shampoo,Body and Face) along with autumn fragrance collection. I am thoroughly impressed by the quality of both the bats and the roll on fragrance to such an extent that I will be soon placing another order for 95g bars”

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Posted 4 months ago

“Great deal - easy ordering & application of discounts/offers - speedy delivery - happy customer”

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Posted 4 months ago

“Found Gruum by accident but so pleased that I did. All the products I have personally used have been wonderful with no untoward reactions (I have psoriasis). The one product I love is their gentle face wash; doesn't upset my sensitive face skin. I can also use all their soap products. Smells lovely, products have had no untoward affects on my skin and I continue to use them.”

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Posted 4 months ago

“Have ordered from Gruum since they first started up. My last order was despatched very quickly and well packaged and as items were in the sale even better value”

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Posted 4 months ago

“Purifying facial soap will stop a period breakout in 3 days use, all other products I've tried have been environmentally friendly to the point where there's no waste I cannot recycle. 10/10”

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Posted 4 months ago

“The products smell devine. I ve not used them as they are a Christmas gift. I look forward to hearing what the recipient thinks of them.”

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Posted 4 months ago

Gruum is rated 4.7 based on 25,376 reviews