Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,620 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,620 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Gruum 5 star review on 13th January 2026

312

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've recently tried a few different products from Gruum and I love all of them. I have ordered more and this will now me my new skincare routine. The products are really good on my skin, they smell lovely too. I can't wait to try the candles and room sprays.”

Helpful Report

Posted 3 months ago

“I have ordered some extra items to spread the joy to close family members for Christmas. I love Gruum products and feel strongly that my family will love the products too. Hoping that they love them just as much as me and they too tell people how fab the products are.”

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Posted 3 months ago

“Great products, delivery is also fast and on time:)”

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Posted 3 months ago

“Purchased the shampoo bar for fair hair and it really does what is says. Have tried other brand but the turn my hair grey but this seems to brightened up the natural blonde hair the I have left and seems to tone done the grey. It's the first time I have tried a shampoo bar but really like it and take up less room when travelling.”

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Posted 3 months ago

“Excellent ethical company that is leading the way with its innovative products. Excellent products for travelling as they are compact and liquids alternative! Prices are realistic and offer great value. Love the cruelty free aspect from a brand I trust”

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Posted 3 months ago

“I was sceptical at first after trying quite a few products but was pleasantly surprised. It feels liveky on my skin and has reduced redness and given me a lovely glow. Product al smells great.Will definitely be purchasing again.”

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Posted 3 months ago

“I have been using gruum’s products for a few months now and I’m thoroughly impressed. The products are high quality and also it’s hard to find a brand that’s both effective and kind to the planet. Highly recommend!”

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Posted 3 months ago

“Amazing products. Skin felt radiant & fresh. 100% recommend”

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Posted 3 months ago

“Very much like my shampoo and conditioner is a little less easy to coat all my hair in but still fabulous… Please can you start making a soap on a rope? A big bar… not too expensive because I really want to have soap that I do not drop and they also dries easily”

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Posted 3 months ago

“All of the products i have purchased from gruum have been beautifully and environmentally made. They are of top quality and great value for money. There are always great deals available and their deliveries on time. I wouldnt hesitate in recommending Gruum as they have a great range of beauty and other home products like scented candles that would suit everyone's needs.”

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Posted 3 months ago

“I love this company and their ethos, and their products are great. they work and look and smell great. I have bought some alreay for christmas presents. Thank you”

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Posted 3 months ago

“I’m so glad I discovered Grüum, I’ve been using their products for a few years now and my shower/beauty regime (if you can call it that!) is now completely plastic free. The sustainability is important to me, but not at the expense of great quality effective products, or at a huge cost, and luckily with Grüum there’s no compromise- you get it all! I particularly recommend all the pro shampoo and conditioner bars, the youth restoring serum, the under eye roller, the shower gel & face wash bars, and the prickly pear oil.”

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Posted 3 months ago

“I have been buying from Gruum for a couple of years now and continue to find their products to be of high quality. Packaging is not very attractive but then they are supposed to be eco friendly so it's not important. What's important, is what's inside. The shampoo bars are excellent and while I tried another one recommended by a friend, I returned to Gruum's as it's the best, at least for my hair. I recently bought for the first time, Prickly Pear Oil and it works wonders on my face and hair! Highly recommend this Gruum's products.”

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Posted 3 months ago

“Absolutely adore these products. The room sprays beautiful. Also adore the body bars. Would thoroughly recommend.”

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Posted 3 months ago

“Such a nice product extremely recommended”

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Posted 3 months ago

“I love the face oils from Gruum , the Prickly pear oil and Advocado oil are favourites at the moment and my granddaughters really like the perfume roll ons, everything arrives quickly and well packaged, i will buy more frrom Gruum and give them 5 stars every time.”

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Posted 3 months ago

“0rderedd new razor and blades. All delivered very promptly. Great products”

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Posted 3 months ago

“Lovely products made from natural ingredients. The shampoo bars make my hair beautifully soft and shiny. No elaborate expensive packaging. Website is easy to use and orders arrive promptly. There are often special offers that I take advantage of and postage is free if I buy several items together. I would certainly recommend Grumm to friends and family.”

Helpful Report

Posted 3 months ago

“very easy to order and delivered quickly, any queries are responded to efficiently. All the products I have used have been to a high standard and lovely to use. It took me a while to find the right shampoo bar for my hair, but once I found the right one I have have been happy with it. Face oil and masks are amazing to use. I have even got my daughters using some of the products who are used to expensive high end products, one if them being a beauty therapist and they are impressed with the products they have used.”

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Posted 3 months ago

“I am a big fan of the room diffusers and room sprays. The scents are top notch and the quality is great because they last such a long time. Also the hair shampoo and conditioner are very good products. The only negative thing I have to say is on the occasional item the scent isn't as strong as I would like. Overall 5 star products!!”

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Posted 3 months ago

Gruum is rated 4.7 based on 24,620 reviews