Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,460 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,460 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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326

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order was via Matalan. Easy transaction and quick delivery. I order Gruum products for my daughter who lives abroad. She loves them, particularly as they do not contain ‘nastes’. Practically they are very good for travelling. No liquids to leak. 5*”

Helpful Report

Posted 3 months ago

Hi Jane, Thank you so much for your fantastic review! We’re delighted to hear that the grüum products are a hit with your daughter and that you find them practical for travelling. It’s wonderful to know you appreciate the clean formulations and that your order experience was easy and quick. We really appreciate you taking the time to share your experience and for the 5* rating! Warm Regards, Andrea - team grüum

Posted 3 months ago

“I just wanted to share how impressed I am with these face products – my skin has never felt better! ✨ From the first use, I noticed how gentle yet effective they are, leaving my skin feeling refreshed, hydrated, and glowing. A special thank you to Simon for the personal email – it really made the experience feel thoughtful and tailored. It’s rare to receive that level of care and attention, and it definitely didn’t go unnoticed. Amazing products and even better customer service – highly recommend! 💛”

Helpful Report

Posted 3 months ago

Hi Kasia, Thank you so much for your wonderful review — we’re absolutely delighted to hear how much you’re enjoying the products! ✨ Thank you again for your kind words, recommendation, and support 🧡 Kind regards, Team grüum

Posted 3 months ago

“I discovered Gruum completely by accident. I have already tried several facial products such as facial serums and oils, facial cream, exfoliant and soap, and so far I haven't been disappointed. I like the idea that it is made from natural ingredients, I really like the natural scents.”

Helpful Report

Posted 3 months ago

Hi Raimonda, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us.🧡 Kind regards, Team grüum

Posted 3 months ago

“Smells beautiful and feels beautiful.. it makes me feel like ive used natural products rather than chemicalised .. Highly recommend”

Helpful Report

Posted 3 months ago

Hi Kirsty, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 3 months ago

“I have been impressed with all the skincare I have tried from Gruum. My favourites are the face oils and serums. Excellent products and excellent value.”

Helpful Report

Posted 3 months ago

Hi Beth, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 3 months ago

“I am new to your products and really loving them. However, I would like to see the essential oils used in eacgh products displayed a bit more prominently. There are some essential oils I can't use, and I feel I have to scour the information to find them, and sometimes I have missed it, added somehting to my basket, double checked before checking out only to suddenly spot it in a place I looked before but hadn't seen it. This happend on the deoderants as it suddenly appeared on a box in the checkout, but didn't seem to be on the box in the product picture.”

Helpful Report

Posted 3 months ago

Hi there, Thank you so much for sharing your feedback with us! We’re delighted to hear that you’re enjoying our products and really appreciate your suggestion regarding the display of essential oils. It’s very helpful to know that having this information more prominently could make shopping easier, especially for those with sensitivities. We’ll be passing your comments along to our team as we continue to improve our product pages and packaging. Thank you again for taking the time to let us know—it really helps us make things better for everyone. Warm Regards, Andrea - team grüum

Posted 3 months ago

“It was nice soaps and scent.”

Helpful Report

Posted 3 months ago

Hi Lina, Thank you so much for the 5 stars! We’re truly grateful for your support. 🧡 Kind regards, Team grüum

Posted 3 months ago

“Excellent products, that leave me feeling revived and my skin singing.”

Helpful Report

Posted 3 months ago

Hi Louise, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 3 months ago

“Great products, reasonably priced, nice simple packaging and does what it says on the tin! What more could you ask.”

Helpful Report

Posted 3 months ago

Hi there, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 3 months ago

“I discovered gruum by accident and because I like supporting local and sustainability, I have bought several times. I found the majority of the products I've used were of good quality and compatible with my skin. My favourite is the Klar Brightening Facial Cleanser. I also tried the 3 in one travel bar. I was disappointed with it. It wouldn't lather up and hence it didn't cleansed so good. It left a slimy film after washing off. I persevered but had to throw it out. Some body soaps are good but some didn't lather up. I also liked the shampoo bar and conditioner bar.”

Helpful Report

Posted 3 months ago

Hi there, Thank you so much for sharing your experience with us! We’re thrilled to hear that you enjoy supporting local and sustainable products, and that the majority of the items you’ve tried have worked well for your skin. It’s wonderful to hear that the klar Brightening Facial Cleanser, shampoo bar, and conditioner bar have been favourites. We also really appreciate your honest feedback about the 3-in-1 travel bar and some of the body soaps. Your comments are extremely helpful for our team as we continue to improve our products and formulations. Thank you again for taking the time to share your thoughts—it really means a lot to us. Warm Regards, Andrea - team grüum

Posted 3 months ago

“I love these products I always buy when I am going travelling so easy to pack and use”

Helpful Report

Posted 3 months ago

Hi Patricia, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 3 months ago

“Gruüm is wonderful, their serum works wonders and smells like oranges, the calming spray makes me sleep like a baby and their fash wash clears my skin returning my natural face colour. Their roll on scent last very long and smells naturistic. 10/10 no side effect and delivery is decent. Just wished they had larger bottle of their products.”

Helpful Report

Posted 3 months ago

Hi there, Thank you so much for your fantastic review — we’re absolutely delighted to hear how much you’re enjoying the products! We really appreciate your feedback about larger bottle sizes too — that’s incredibly helpful, and we’ll be sure to pass it on to our product team. Thank you again for your support and kind words 🧡 Kind regards, Team grüum

Posted 3 months ago

“Wonderful soap leaves the skin so soft and supple. Perfume not to overpowering being natural ingredients”

Helpful Report

Posted 3 months ago

Hi Julia, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 3 months ago

“I've tried a few products now from the shampoo bar to the pillow mist and they've been great. Good sizes too for travel.”

Helpful Report

Posted 3 months ago

Hi Lisa, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 3 months ago

“After using the same beauty regime for years I tried gruum, mainly because of the offer that was being offered at that time. I ordered the melting cleansing balm, exfoliating toner and facial serum. I cannot recommend these products enough. My skin feels so fresh, glowing and soft since using them. I am so pleased and will definitely be purchasing more. Only regret is didn't find these products before now.”

Helpful Report

Posted 3 months ago

Hi Carla, Thank you so much for your wonderful review — we’re absolutely delighted you decided to give grüum a try! We’re so pleased you’re enjoying the results, and it truly means a lot to know you’ll be coming back for more. Thank you again for your kind words and support 🧡 Kind regards, Team grüum

Posted 3 months ago

“I got the products for free from an offer where I had to just pay postage. I was pleasantly surprised by the quality and fragrance of the moisturisers I was sent. I think I will be purchasing from Grumman again.”

Helpful Report

Posted 3 months ago

Hi Delyth, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 3 months ago

“Lovely products ..lovely fresh scented and lovely texture .very reasonably priced and beutifully packaged makes a nice gift ..thank-you”

Helpful Report

Posted 3 months ago

Hi Aminah, Thank you so much for your wonderful review — we’re absolutely delighted to hear how much you’re enjoying the our products! Thank you again for supporting us 🧡 Kind regards, Team grüum

Posted 3 months ago

“Been writing emails with no response received half of my order as few items missing will never buy again !!!!!!!!!!!”

Helpful Report

Posted 3 months ago

Hi Angelika, Thank you for taking the time to leave your review. We’re very sorry to hear about your experience and completely understand how this must be.Please rest assured that we have already contacted you via email and are currently awaiting your response so we can resolve this for you as quickly as possible. We’re here to help and will do everything we can to put this right for you. Kind regards, Teам grüum

Posted 3 months ago

“Highly recommended for sustainable products. Great range with ingredients listed so you can make your choice. Will buy again from this company again.”

Helpful Report

Posted 3 months ago

Hi there, Thank you so much for your lovely review and for supporting Gruum — it truly means a lot to us.🧡 Kind regards, Team grüum

Posted 3 months ago

“Ordered skin products for the first time and really liking them especially the serum 😊”

Helpful Report

Posted 3 months ago

Hi Rachel, We really appreciate you taking the time to leave this review — it truly means a lot to us!🧡 Kind regards, Team grüum

Posted 3 months ago

Gruum is rated 4.7 based on 26,460 reviews