Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,489 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,489 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Julia Whitwam

Una Griffiths

Barbara Ritchie

Mrs Deborah Parish

Gruum 5 star review on 7th February 2026

Oluwabusayo Oluwafunke Oyebode

318

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All products I have had from Gruum are fabulous and importantly do what they say, from handcream, shampoo, moisturiser etc. Great scent, no allergies. Thank you for amazing products. From order to receipt no problems.”

Helpful Report

Posted 11 months ago

“I’ve always struggled to find products that don’t irritate my skin but I have now. These products feel, smell and look brilliant. I will definitely continue to use Gruum.”

Helpful Report

Posted 11 months ago

“Love the products, smell amazing and great quality!”

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Posted 11 months ago

“Great products, great ethics behind them, and a UK based enterprise. Happy shopping!”

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Posted 11 months ago

“Gruum's products are all natural and yet are still effective and come in more planet friendly packaging than many other beauty products. They often have offers on too so they are also quite affordable, although they aren't the cheapest. My favourite is the little under eye treatment roll on with retinol.”

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Posted 11 months ago

“Hi thanks for getting in touch I can assure you that have not received the free gift the you've allegedly sent so can't do a review so disappointing”

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Posted 11 months ago

Hi Winston, Thanks for taking the time to leave a review. We are sorry to hear that your order has not reached you yet. Please check your inbox for an email from support@gruum.com and hopefully we can resolve this swiftly for you. Warm regards Mikaela-Team gruum

Posted 11 months ago

“Love the smell, the face soap and face gel is great in the shower and use for hair, tend to still use my own shampoo when I use the body and hair, felt like I ran out quick but it's a smell I love and will purchase again in future. Thank you”

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Posted 11 months ago

“It appears you as a Company are doing all the right things so I wish you every success”

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Posted 11 months ago

“I like these products & would welcome a really good easily absorbed body lotion with the same fragrance of the elypa facial gel obviously at a budget conscious price”

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Posted 11 months ago

“I enjoyed a free sample box of Sleep Products and was impressed with the results. I will be placing an order.”

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Posted 11 months ago

“You took money from me and didn't send anything to me! It’s all scam! No tracking, no delivery partner reaching out...”

Helpful Report

Posted 11 months ago

Hi Funmi, Thanks for taking the time to leave a review. We are sorry to hear that your order has not reached you yet. Please check your inbox for an email from support@gruum.com and hopefully we can resolve this swiftly for you. Warm regards Mikaela-Team gruum

Posted 11 months ago

“I love the skin care range, light and my skin doesn’t get irritated.”

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Posted 1 year ago

“These products are nice and really nice smell and also make your skin feels like new highly recommend it”

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Posted 1 year ago

“Great products tried them as I trial would definitely return to more goods. Shampoo is my Fav 😁”

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Posted 1 year ago

“I ordered the skin care bundle with no high expectations however I am so happy to say I have been pleasantly surprised! My skin has never been so hydrated, clear and soft! 10/10 from me and I will definitely be ordering again in the future! Also to add, the customer service team are very helpful and polite!”

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Posted 1 year ago

“The best shampoo”

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Posted 1 year ago

“I've used a number of Gruum products now and they never disappoint. Good quality, nice simple packaging, kind to the environment and affordable. My favourite product so far is the Pumpkin Face Oil....which you can use on your hair too. A great company.”

Helpful Report

Posted 1 year ago

“Products were amazing.”

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Posted 1 year ago

“Gruum products are very high quality, buy again and again products for my family. Thoughtfully produced and a great range of skincare to complement each other, they are one of my favourite companies to order from, easy, reliable purchasing and delivery.”

Helpful Report

Posted 1 year ago

“Was slightly concerned to use the shampoo and conditioner as I have longer hair. Delighted with the products and my hair is tangle free and shiney. I fly a lot and these products are easy to pack and do not need to be seperated when checking in. I have no hesitation of recommending Grumm to my friends.”

Helpful Report

Posted 1 year ago

Gruum is rated 4.7 based on 25,489 reviews