Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,500 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,500 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Julia Whitwam

Una Griffiths

Barbara Ritchie

Mrs Deborah Parish

Gruum 5 star review on 7th February 2026

Oluwabusayo Oluwafunke Oyebode

318

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought one of the bundles as a gift for my mum and she loves every product, said her skin hasn’t felt as healthy in years x”

Helpful Report

Posted 1 year ago

“Really lovely natural products that are both environmentally friendly and good for your skin”

Helpful Report

Posted 1 year ago

“The skin care seems nice, but the room spray and reed diffuser are quite a strong, heavy scent that I don't find appealing. I photograph a lot of scented home fragrance products for my job, and these scents are incredibly pungent to what I'm used to, and not homely at all. Maybe something to adapt slightly....”

Helpful Report

Posted 1 year ago

Hi Lucy, Thanks for taking the time to leave a review. Sorry to hear that you found the fragrances to be quite strong. I have passed this over to our Product Development Team as this helps us to identify areas where we can improve. I hope this helps! Warm regards Mikaela-Team gruum

Posted 11 months ago

“Great products. The Reed diffuser is small and powerful and bring a lovely scent in my bathroom. The room spray - midnight aurora - has a lovely scent and a couple of sprays is enough to leave the room smelling lovely. Great products, came well packaged and efficient service.”

Helpful Report

Posted 1 year ago

“I love the products from Gruum! It was easy to order from their website, unfortunately for me a lot of the products I wanted were out of stock but the ones that I did order are amazing. I use them regularly and will definitely be ordering more!”

Helpful Report

Posted 1 year ago

“I have ordered Face cleanser and face gel, both good.. light texture.”

Helpful Report

Posted 1 year ago

“I love the hair and body products. They smell lovely and my hair is always shiny after using the shampoo bar without needing conditioner. The website is is to use when ordering and goods arrive promptly. I really like the fact that there are no plastic bottles involved. Excellent service and good value.”

Helpful Report

Posted 1 year ago

“I love the Nourishing Face Oil. Received one free with an offer through my railcard and ended up buying more for myself and my 16 year old daughter. Also just started using the SPF 50 face cream, also really nice.”

Helpful Report

Posted 1 year ago

“I Mainly Use the Face Sunscreen. It is lovely. Non greasy, you wouldnt know you were wearing it. I even think it has helped my face redness.”

Helpful Report

Posted 1 year ago

“I got given a code to trial some items. Honestly the smell of all the product's are amazing. My most favourite has to be the soya melts. I will 100% making a further order. Keep up the amazing work!!”

Helpful Report

Posted 1 year ago

“I purchased a special offer trial kit which included a clay face scrub bar, relaxation spray and pulse point roller. All items are really well made with natural, calming ingredients and great for sensitive skin. I will definitely look to purchase again.”

Helpful Report

Posted 1 year ago

“Great company, easy to order,good products.”

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Posted 1 year ago

“Excellent products especially shampoo bars of soap. It does seem expensive but it us not and it is a good product to buy and environmentally friendly.”

Helpful Report

Posted 1 year ago

“Lovely products. I love the air diffusers especially.”

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Posted 1 year ago

“Face wash really good makes your face fresh and clean , loved.”

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Posted 1 year ago

“Happy with offers and opportunities to try out items. Quite recently decided to try out solid shampoos and soaps. Happy with shampoo and face wash. Though struggling using conditioner, maybe i do use it wrong as it's first time I'm trying a solid hair conditioner:)”

Helpful Report

Posted 1 year ago

“Love all of the products I've tried from Gruum and that's quite a few! I especially love the hair products and would love it if you could create a hair repair mask”

Helpful Report

Posted 1 year ago

“I was struggling to order the things I wanted, after putting the 1st in my basket . Probs my useless network or iPhone 14. Will try again tomorrow. Thank you PS the stuff I have from you is fab !”

Helpful Report

Posted 1 year ago

“I was introduced to Grüum with the advent calendar, but now have topped up on my favourites... with Prickly Pear my face has never been so good, Hydrating Hand Cream is lush, and the face wash and daily moisturiser perfect. But, the game changer for me is the shampoo and conditioner bars, oh my goodness, they are outstanding, and I don't think I'll go back to bottled shampoo again!”

Helpful Report

Posted 1 year ago

“Excellent products delivered expeditiously”

Helpful Report

Posted 1 year ago

Gruum is rated 4.7 based on 25,500 reviews