Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,489 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,489 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Julia Whitwam

Una Griffiths

Barbara Ritchie

Mrs Deborah Parish

Gruum 5 star review on 7th February 2026

Oluwabusayo Oluwafunke Oyebode

318

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“lovely gel reviver”

Helpful Report

Posted 11 months ago

“I want to thank you for your wonderful cream soap product. I really liked both the product and the quality of your service. In my recent order, I accidentally entered an address that belonged to someone I do not know, and the product was delivered there. It was entirely my mistake, and I sent you an email once I realized it. Despite this, you kindly re-sent the item, and I truly appreciate it. Your customer service is excellent. I will leave a 5-star review to reflect my satisfaction.”

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Posted 11 months ago

“Sadly my order never arrived”

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Posted 11 months ago

Hi Olivia, Thanks for your review. Sorry to hear that your order has not reached you yet. Please check your inbox for an email from support@gruum.com and we will do our best to help resolve this for you as swiftly as possible. Thanks again. Warm regards Mikaela-Team gruum

Posted 11 months ago

“Amazing products, only products that haven’t lead me to break out. The fact they are vegan makes it 100% better. Will definitely be buying again. Thank you for creating such amazing products! You can tell they are made with love, care and thought :)”

Helpful Report

Posted 11 months ago

“Really love their sun cream, it’s the only one I’ll use for my face! It’s nice and moisturising, quite thick (which i like), but doesn’t leave a white cast once rubbed in. Only thing letting it down is the packaging. It looks really cute, and is convenient to store, but because the sun cream is quite thick, a lot of it ends up stuck in the bottle even if you store it upside down. Otherwise though, a really great product, and their soaps are brilliant too!”

Helpful Report

Posted 11 months ago

“I love the products from here especially the face wash and as for the candles, the smells are divine . Keep up the good work, it is second to none”

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Posted 11 months ago

“Hi team I used your products and let me tell you it’s very very good in terms of quality and fragrance. Only one think is price and quantity. Otherwise everything is good compared to other brands.”

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Posted 11 months ago

“I’d love a huge bottle of the calming spray to be released!! I’d pay any amount for it”

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Posted 11 months ago

“There is a wide variety of products that have no sodium lauryl suphate - huge plus! I've used Gruum for two years and love thier products. Would be great if the remaining plastic packaging could be changed to glass and a recyle incentive put in place. I recommend their products.”

Helpful Report

Posted 11 months ago

“Love the excellent products from gruum ,,excellent service aswell .”

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Posted 11 months ago

“Love every product I’ve ever had the pleasure of using. 10/10 would recommend to anyone.”

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Posted 11 months ago

“I love the products I ordered well packaged and feel and smell amazing. My only suggestion is the moisture bar box needs to be tougher as the product soaked into it. The bar itself is AMAZING and so easy to use. The face wash has an amazing smell and my skin feels and looks so gud.”

Helpful Report

Posted 11 months ago

“Lovely products, great packaging and brilliant service.”

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Posted 11 months ago

“Amazing products all round, my skin cleared up within just a few uses - I am very acne prone so this helped with my confidence.”

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Posted 11 months ago

“I bought this item for my mum and she enjoyed it very much it’s nice and relaxing and is just very good recommended a lot”

Helpful Report

Posted 11 months ago

“This is one of the best skin care products I have ever used my skin has felt more hydrated and smoother I really do love these products”

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Posted 11 months ago

“Left my skin feeling lovely and soft. Recommend people try Gruum products”

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Posted 11 months ago

“Brill products”

Helpful Report

Posted 11 months ago

“Amazing products!! Initially I was worried that it would smell like chemicals but once I received my products I was left amazed. Not only do they have a subtle scent, they are so lightweight on the skin and gentle. I would definitely recommend to those who are looking to try out a new skincare brand and product!!”

Helpful Report

Posted 11 months ago

“Unfortunately, the products of this company did not suit me. My whole face became dry, with red spots and the corners of my lips cracked after several days of use. I will not recommend this cosmetics to anyone.”

Helpful Report

Posted 11 months ago

Hi there, Thank you for taking the time to write a review about your recent experience with gruum. Sorry to hear that it may not have been what you were expecting and that the products did not suit your skin. We hope our products work for everyone but appreciate that everybody's skin type is different. I have passed your feedback over to our Product Development Team as this helps us identify areas where we can improve. Thanks again for your review. Warm regards Mikaela-Team Gruum

Posted 11 months ago

Gruum is rated 4.7 based on 25,489 reviews