Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,755 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,755 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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327

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I loved the shampoo and the cleansing face wash. They both smell great! I wish the shampoo bars were bigger as I have thick hair and get through then fast as I have to shampoo my hair twice. Although I didn't get the face wash in my eyes, I used the same flannel to wipe my eyelids after rinsing. My eyelids were a little dry and peeling for a week after.”

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Posted 10 months ago

“Grüum is a product I purchase for my granddaughter when has sensitive skin and is very particular what she uses . Evie is 21 and to me has beautiful smooth and a radiant complexion that is due to Grüum products . Sun barrier , lip and hand is also Favorite so thankyou”

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Posted 10 months ago

“This website does not unsubscribe you . I e mailed you at weekend to state there will be a complaint if you continue to harangue me with this company. Last chance then it’s ombudsman”

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Posted 10 months ago

Hi Chris, We’re very sorry to hear about your experience. We’ve searched our records but unfortunately can’t locate a ticket with your details. We have emailed you, so please check your inbox, so we can resolve this for you and ensure you are unsubscribed. We take these matters seriously and want to make sure this is sorted quickly. Warm regards, Andrea - team gruum

Posted 10 months ago

“The only shampoo bar that is anti dandruff and it works great. Because of this ive moved all my bathroom goods to gruum for plastic free, working products.”

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Posted 10 months ago

“Good quality products that use minimal plastic and 'feel' healthy. The brightening face wash makes a big difference. Not its intended purpose but I've found the nourishing oil really good in my beard.”

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Posted 10 months ago

“Absolutely love your products,I’ve previously had a few gift sets which my daughters have been really impressed with.Many 🤩 🤩”

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Posted 10 months ago

“These products have made my skin loads better so now im forced to forever use thier products haha so use with caution cos you'll like em so much you'll never switch haha”

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Posted 10 months ago

“You asked me for a review and so here it is. Don't ever sign up to emails from gruum, they will never leave you alone. I have unsubsribed four times now and still they email me.”

Helpful Report

Posted 10 months ago

Hi David, Thanks for taking the time to leave a review — we’re really sorry to hear about your experience with our emails. We can see you’re already in touch with our support team, who are working to get this fully resolved for you. Please rest assured we're doing everything we can to make sure you’re unsubscribed properly and no longer receive unwanted emails. We appreciate your patience, and thanks again for bringing this to our attention. Warm regards, Andrea - team grüum

Posted 10 months ago

“Very good products which are well worth trying. I especially like the shampoo and conditioner bars which are much easier for me to use , as I have arthritic fingers and find it difficult to use sqeeezy bottles.”

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Posted 10 months ago

“The products are presented well in good quality bottles and clear labels. It arrives safely in boxes which are obviously carefully packed. The products are great as you know they are all natural.”

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Posted 10 months ago

“Loved this product!”

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Posted 10 months ago

“I haven’t actually used the products yet but well packaged and looking forward to using.”

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Posted 10 months ago

“I can't recommend Gruum products highly enough. There are so many hand made beauty products out there, so when you find one that stands out, that makes a real difference to your hair and skin, and that still has that wonderful personal touch, it needs to be celebrated!”

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Posted 10 months ago

“Great products, especially the lipbalm. Thank you!”

Helpful Report

Posted 10 months ago

“I ordered 3 deodorants to try so glad I did. Love them, very gentle on my skin & feel so light with no stickiness, lovely scent & 100% works + lasts all day. Big plus no plastic packaging. Easy to order & delivery was very quick.”

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Posted 10 months ago

“Easy to use the site and order, great quality products, particularly love the prickly pear oil which was amazing value in the sale and had the bonus of receiving a free mystery item with my order, plus quick delivery - no complaints, highly recommend!”

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Posted 10 months ago

“Generally like the products although they're always smaller bottles than I expect from the pictures. Also my most recent two orders have had some issues - the kyra face wash was much runnier than the previous bottle (aka watered down a lot) so less product per bottle, and the charcoal clay face mask was a nightmare to use - incredibly sticky and wouldn't form a paste/spread nicely. Ended up with lumps on my face and a sticky layer all over my hands that I needed to scrub off. Also didn't dry at all like the picture showed, just remained sticky on my face and was a nightmare to take off - might've permanently ruined my flannel”

Helpful Report

Posted 10 months ago

“I am loving the under eye treatment and lip conditioner. The cold effect of the roller ball applicators makes a difference in application. The lip conditiner is my favorite one, it has scent but not to overpowering and leaving my lips plump and moisturise.”

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Posted 10 months ago

“I love your products.Also I bought them as a gift for friends in NYC.They love them”

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Posted 10 months ago

“Love the products from gruum”

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Posted 10 months ago

Gruum is rated 4.7 based on 26,755 reviews