Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,492 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,492 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Julia Whitwam

Una Griffiths

Barbara Ritchie

Mrs Deborah Parish

Gruum 5 star review on 7th February 2026

Oluwabusayo Oluwafunke Oyebode

318

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Products were amazing.”

Helpful Report

Posted 1 year ago

“Gruum products are very high quality, buy again and again products for my family. Thoughtfully produced and a great range of skincare to complement each other, they are one of my favourite companies to order from, easy, reliable purchasing and delivery.”

Helpful Report

Posted 1 year ago

“Was slightly concerned to use the shampoo and conditioner as I have longer hair. Delighted with the products and my hair is tangle free and shiney. I fly a lot and these products are easy to pack and do not need to be seperated when checking in. I have no hesitation of recommending Grumm to my friends.”

Helpful Report

Posted 1 year ago

“The products I have tried so far have been lovely. I particularly like the solid face washes and hand soaps. They are a little pricey but Gruum do good offers and sales on a regular basis”

Helpful Report

Posted 1 year ago

“Products are top quality! They feel and look different to anything you would find on the high street. You really can tell the difference, even from the packaging ! Products are exactly what they say they are and would order again without a doubt! Great stuff Gruum”

Helpful Report

Posted 1 year ago

“Lovely products. Would order more if got free postage for less than a £30 order”

Helpful Report

Posted 1 year ago

“Absolutely love the shampoo bars. Have the little metal soap box as well so it's easy to take on holiday. Have just ordered hair serum but not tried it yet. Good company and very economical minded.”

Helpful Report

Posted 1 year ago

“Nice clean products, love the shampoo bar for dry hair, it's my go to for every travel as its compact n saves so much space plus saving so much plastic.”

Helpful Report

Posted 1 year ago

“Bought the shampoo and conditioner bars and they’re excellent”

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Posted 1 year ago

“Excellent products and fast delivery.”

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Posted 1 year ago

“I have been using the prickly pear oil for a few months and can honestly say it has definitely made a difference to my face and hands. The dark spots have most certainly faded. I have just order 3 more in Gruum's recent sale which was amazing value for money.”

Helpful Report

Posted 1 year ago

“Lovely products!”

Helpful Report

Posted 1 year ago

“Bought one of the bundles as a gift for my mum and she loves every product, said her skin hasn’t felt as healthy in years x”

Helpful Report

Posted 1 year ago

“Really lovely natural products that are both environmentally friendly and good for your skin”

Helpful Report

Posted 1 year ago

“The skin care seems nice, but the room spray and reed diffuser are quite a strong, heavy scent that I don't find appealing. I photograph a lot of scented home fragrance products for my job, and these scents are incredibly pungent to what I'm used to, and not homely at all. Maybe something to adapt slightly....”

Helpful Report

Posted 1 year ago

Hi Lucy, Thanks for taking the time to leave a review. Sorry to hear that you found the fragrances to be quite strong. I have passed this over to our Product Development Team as this helps us to identify areas where we can improve. I hope this helps! Warm regards Mikaela-Team gruum

Posted 11 months ago

“Great products. The Reed diffuser is small and powerful and bring a lovely scent in my bathroom. The room spray - midnight aurora - has a lovely scent and a couple of sprays is enough to leave the room smelling lovely. Great products, came well packaged and efficient service.”

Helpful Report

Posted 1 year ago

“I love the products from Gruum! It was easy to order from their website, unfortunately for me a lot of the products I wanted were out of stock but the ones that I did order are amazing. I use them regularly and will definitely be ordering more!”

Helpful Report

Posted 1 year ago

“I have ordered Face cleanser and face gel, both good.. light texture.”

Helpful Report

Posted 1 year ago

“I love the hair and body products. They smell lovely and my hair is always shiny after using the shampoo bar without needing conditioner. The website is is to use when ordering and goods arrive promptly. I really like the fact that there are no plastic bottles involved. Excellent service and good value.”

Helpful Report

Posted 1 year ago

“I love the Nourishing Face Oil. Received one free with an offer through my railcard and ended up buying more for myself and my 16 year old daughter. Also just started using the SPF 50 face cream, also really nice.”

Helpful Report

Posted 1 year ago

Gruum is rated 4.7 based on 25,492 reviews