Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,429 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,429 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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326

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love Gruum products! My favourites are the shampoo and conditioner bars! My hair is shiny and soft after use and the bars last for ages. I travel a lot so they beat bottles hands down! I also love the serum (gorgeous orange aroma) which really has made a difference to my skin. And I adore the moisturiser and facial sun screen. These products are superb and the containers are small enough for hand luggage. Small but amazingly long lasting as you only need a small amount each time you use a product.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your lovely review – we really appreciate you taking the time to share your feedback. It’s great to hear you’re enjoying the products and finding them long-lasting, effective, and travel-friendly. We’re especially pleased they’ve become part of your routine. Thanks again for your support. Alex - Team grüum

Posted 2 months ago

“It's nice to buy from a small company who are not too badly priced and nice products. I use the moisturiser with sunscreen, the face suscreen and the body bars and all good.”

Helpful Report

Posted 2 months ago

Hi there, Thank you so much for your lovely review – we’re really pleased to hear you’re enjoying the moisturiser with SPF, face sunscreen, and body bars. It’s great to know you’re happy with the products and finding them good value too, and we really appreciate your support for a small business like grüum. Thanks again for taking the time to share your feedback. Alex - Team grüum

Posted 2 months ago

“Great products. Great range of products. Great service.”

Helpful Report

Posted 2 months ago

Hi there, Thank you so much for your kind review – we’re really pleased to hear you’re happy with our products, range, and service. We truly appreciate your support. Alex - Team grüum

Posted 2 months ago

“I have sensitive skin and I will never use anything but Gruum ever again. I've tried about 20 products so far and they're amazing. I've bought stuff from literally every place you could think of. My skin looks amazing. People keep asking me what I'm using. Love this company ♥️”

Helpful Report

Posted 2 months ago

Hi there, Thank you so much for your wonderful review – we’re absolutely thrilled to hear how well the products are working for your sensitive skin, especially after trying so many different products. That really means a lot to us. We truly appreciate your support and kind words. Alex - Team grüum

Posted 2 months ago

“All the products i have received have been excellent, and delivery has been quick. I like that you can save on subscriptions and that way you dont run out.also the prices ate very affordable that cant be said about a lot of beauty products. I shall continue to buy from Grumm as i like to support small businesses”

Helpful Report

Posted 2 months ago

Hi there, Thank you so much for your lovely review – we’re really pleased to hear you’ve been happy with the products and prompt delivery. It’s great to know you’re enjoying the subscription savings as well as finding the pricing affordable. We really appreciate your support and especially your choice to support small businesses like grüum. We look forward to continuing to have you as a customer. Alex - Team grüum

Posted 2 months ago

“Some of the deals are very good Love their soaps Husband didnt rate the razors from the shaving box set but the balm and gel were OK The summer set was good, although not a fan of the lip roller balm.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for taking the time to share your feedback – we really appreciate it. We’re so pleased to hear you’re enjoying the soaps and that you found some of the deals, including the Summer Set, to be a good experience overall. It’s also great to know the shaving balm and gel worked well for you. We’re sorry to hear the razors and lip roller balm weren’t quite the right fit for you and your husband. Your feedback is really valuable and will be shared with our team as we continue to review and improve our products. Thanks again for your support and for trying grüum. Alex - Team grüum

Posted 2 months ago

“I'm so impressed with all the grumm products that I've tried and I've definitely got a few regular favourites that I buy. The products are always good quality and do exactly what they say. I love the fact that they're sustainable without having to compromise on quality or usability. The site is easy to use and delivery is usually quite quick. I really recommend trying them”

Helpful Report

Posted 2 months ago

Hi there, Thank you so much for your lovely review – we’re really pleased to hear you’re enjoying the grüum products and that you’ve found some regular favourites already. It’s great to know the quality, sustainability, and ease of use are all coming through in your experience, and that you’re happy with both the website and delivery too. We truly appreciate your recommendation and support. Alex - Team grüum

Posted 2 months ago

“I bought several items which are absolutely fabulous but....I have to say that the Nourishing Face Oil is fantastic 👏 😀 since using it my skin is so soft and plump and feels soooo lovely.”

Helpful Report

Posted 2 months ago

Hi Claire, Thank you so much for your lovely review – we’re really pleased to hear you’re enjoying your order and especially the Nourishing Face Oil. It’s wonderful to know it benefits your skin – that’s exactly the kind of result we love to hear about. We truly appreciate your support. Alex - Team grüum

Posted 2 months ago

“Delivered efficiently and products are great. I’m loving the facial cleansing bar and toner. My face feels fresh afterwards and no dryness as I usually get from other brands. I also love that these products are helping to reduce environmental impact.”

Helpful Report

Posted 2 months ago

Hi there, Thank you so much for your lovely review – we’re really pleased to hear your order arrived efficiently and that you’re enjoying the facial cleansing bar and toner. It’s great to know your skin feels fresh without the usual dryness, and we’re especially glad you appreciate the lower environmental impact too. We truly appreciate your support. Alex - Team grüum

Posted 2 months ago

“I was so pleased with my selection of products! I ordered a set that included role on fragrance in Scandinavian Spring, and it was become an instant favourite - I just love it. The soaps I ordered are amazing too and great value. The only thing I would ask for with the fragrance is that it lasts a little longer. I've already placed another order.”

Helpful Report

Posted 2 months ago

Hi Alison, Thank you so much for your lovely review, we’re thrilled to hear how pleased you are with your products! Scandinavian Spring is such a gorgeous scent, so it’s great to know it’s become a favourite. We really appreciate your feedback on the fragrance longevity too, it’s incredibly helpful for us. Thank you for your continued support! Warm regards, Mikaela – Team grüum

Posted 2 months ago

“I had never used Gruum before and for my birthday in April my partner brought me some Gruum skincare products, I haven’t looked back since! I really struggle to find products that are going to be good for my sensitive skin and not cause irritation and breakouts, so I was sceptical about using Gruum at first. Since using Gruum products in April my skin has been glowing and flawless. I even restocked on the products he brought me because I love them so much, I have already been recommending Gruum to family & friends also. I love Gruum!”

Helpful Report

Posted 2 months ago

Hi Tyler, Thank you so much for your wonderful review – we’re really pleased to hear your first experience with grüum has been such a positive one. It’s especially great to know the products have been kind to your sensitive skin and that you’ve found favourites worth restocking and sharing with friends and family – that truly means a lot to us. We really appreciate your support and recommendation. Alex - Team grüum

Posted 2 months ago

“The products are amazing. Great quality and price”

Helpful Report

Posted 2 months ago

Hi there, Thank you so much for your lovely review – we’re really pleased to hear you’re enjoying the products and finding them both high quality and great value. We truly appreciate your support. Alex - Team grüum

Posted 2 months ago

“Bought for daughter’s birthday next month so can’t review yet. Would be nice to have little cloth bag with Gruum written on it rather than the cheap white plastic one”

Helpful Report

Posted 2 months ago

Hi Vanessa, Thank you so much for your review – we really appreciate you choosing grüum for such a special gift. We hope your daughter loves it when she opens it! We also really value your feedback about the packaging. Suggestions like this are genuinely helpful, and we’ll make sure it’s shared with the wider team as we’re always looking at ways to improve both the experience and sustainability. Thanks again for taking the time to get in touch and support us. Alex - Team grüum

Posted 2 months ago

“I really like the Gruum products for your skin. They are very good quality products and a reasonable price. I really like the face wash and the air freshener. Everyone should try a gruum product. They will not be disappointed. A good selection of products and affordable prices for your skin.”

Helpful Report

Posted 2 months ago

Hi Deborah, Thank you so much for your lovely review – we’re really pleased to hear you’re enjoying the skincare products and finding them such good quality and great value. It’s wonderful to know the face wash and air freshener are particular favourites, and we really appreciate your recommendation and support. Alex - Team grüum

Posted 2 months ago

“I got this product with an offer when using my samsung pay . Have to say the shower oil is great ive used it once a week for 3 weeks and I am now going to order some . My skin has improved so much and feels great”

Helpful Report

Posted 2 months ago

Hi Lisa, Thank you so much for your lovely review – we’re really pleased to hear you decided to give the shower oil a try and that it’s made such a positive difference to your skin. We’re so glad you’ve enjoyed it enough to come back for more! We truly appreciate your support. Alex - Team grüum

Posted 2 months ago

“Skin felt healthier using the drops!”

Helpful Report

Posted 2 months ago

Hi there, Thank you so much for your lovely review – we’re really pleased to hear the drops left your skin feeling healthier. That's exaclty the experience we hope for our customers. We truly appreciate your support. Alex - Team grüum

Posted 2 months ago

“I ordered a special offer from Gruum and since receiving it I can honestly say their products are amazing. As a frequent traveller their 3in1 travel bar is my 'go to' product, as is their after sun face oil. I have enough of their products that I have no liquid products at all when I travel.”

Helpful Report

Posted 2 months ago

Hi there, Thank you so much for your wonderful review – we’re really pleased to hear you’ve been enjoying the products since trying us out through the special offer. It’s fantastic to know the 3in1 travel bar and after sun face oil have become go-to essentials for your travels, and that our solid products have helped you avoid carrying liquids altogether. That’s exactly the kind of convenience we hope to offer. We truly appreciate your support and hope your grüum favourites continue to travel everywhere with you. Alex - Team grüum

Posted 2 months ago

“I have been using Gruum products for a couple of years now and have always been pleased with the quality of their products until now. I ordered 7 products in the Spring clearance which I thought would be ideal for little extras -'stocking fillers' for family and friends. Unfortunately three of the items - a wax melt and two bath melts - had melted within the boxes resulting in a sticky mess rendering them totally unsuitable for gifts.”

Helpful Report

Posted 2 months ago

Hi Penny, Sorry to hear that. We’ve reached out to you directly, and please respond to our email so we can get this sorted and resolve the issue as quickly as possible. Alex - Team grüum

Posted 2 months ago

“So very pleased with the two orders that I have had so far - very prompt despatch and delivery. Products are lovely and I was particularly impressed with the face sun cream and lip conditioner. Hopefully I will be equally impresses with my home fragrances and candle which have just arrived.”

Helpful Report

Posted 2 months ago

Hi Dorothy, It’s wonderful to hear you’ve been so pleased with your orders and that everything arrived quickly. We’re especially glad the face sunscreen and lip conditioner have been standout favourites for you so far. We hope you enjoy your home fragrances and candle just as much — it sounds like you’ve got some lovely scents to look forward to. Warm Regards, Andrea - team grüum

Posted 2 months ago

“I love the öga Under Eye Treatment - it is fantastic - it really works- not just hope in a bottle!”

Helpful Report

Posted 2 months ago

Hi Trish, It’s wonderful to hear you’re loving the öga Under Eye Treatment and that you’re seeing real results from it. We’re really pleased it’s become such a trusted part of your routine. Thank you for sharing your experience — we really appreciate it. Warm Regards, Andrea - team grüum

Posted 2 months ago

Gruum is rated 4.7 based on 26,429 reviews