Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,344 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,344 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Anonymous

Julia Whitwam

Una Griffiths

Barbara Ritchie

Mrs Deborah Parish

319

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really nice product.”

Helpful Report

Posted 2 months ago

“I have bought items from Grum a few times. Delivery is always timely and consistent. I have found the quality of the soap to be excellent -very moisturising- and so do friends and family who have received soaps from me as gifts. Also, they last a long time which makes them excellent value too and the bars don't get goopy when damp. Fragrance is subtle . I have bought some offcuts too. This is a great idea by the company to use up odd bits of soaps and also a fun way to try out some of the range that perhaps you wouldn't normally buy. Also bought a soap tin which is great for travelling etc. recently bought a handy bamboo soap dish which was on offer.”

Helpful Report

Posted 2 months ago

“I treated my son for Christmas a set to groom his lovely beard. The set contained all he needed plus fragrances in the form of beard oil which he’d not used before. The quality was good, I got a good offer at the time. Now it’s up to him to continue with the brand if he likes the results.”

Helpful Report

Posted 2 months ago

“My latest fave face cream! the intense hydration moisturiser. It sinks in so nicely and my face feels so hydrated and soft. I love the smell, nothing nasty there!”

Helpful Report

Posted 2 months ago

“The lip conditioner was so easy to apply and made your lips feel great”

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Posted 2 months ago

“Great products and prices, just bought the lip oil makes lips so soft and feels 😍 definitely recommend”

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Posted 2 months ago

“I love your products, I love that it is more ethical”

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Posted 2 months ago

“Excellent products! Excellent service. Easy website.”

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Posted 2 months ago

“I really like these produces as they seem natural and smell gorgeous. tThere are so many lovely and unusual combinations which I love. They also have very good offers online and all orders arrive quickly.”

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Posted 2 months ago

“I have bought a variety of items from Gruum for myself, my Granddaughter and friends. I am very impressed with all the products especially the bar shampoos and conditioners. Every body who Has received products has been pleased with thrift and some of them including my Granddaughters have purchased more items from Gruum. I can’t fault the packaging or the delivery of the items. Thank you for your excellent products and your amazing customer care.”

Helpful Report

Posted 2 months ago

“I hope you are all well . I want to let you know, hope you are all well in coming future. I am surprises your this division. Anyway keep in tochue.”

Helpful Report

Posted 2 months ago

“Initially ordered some air fresheners and fell in love with the scent so I ordered gift sets for christmas with candles, diffusers and more sprays. All the scents are so strong and lovely without being overpowering. Would definitely order from this brand again considering the value for money!”

Helpful Report

Posted 2 months ago

“Love the hair products, shampoo bars and the hair and body bars are amazing. We have hideous hard water that leaves your skin and hair as dull as dishwater, but with gruum products, you can really add a bit of ooomph and vitality back into them. Also love the lip oil, that came as a free gift in my recent purchase. All in all, would highly recommend. There is something for everyone.”

Helpful Report

Posted 2 months ago

“Gorgeous products at great prices. Everything you need or could ever want.”

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Posted 2 months ago

“I had an issue with checking out my order/discount code, had an excellent and helpful response from customer service team (sadly lacking in so many other companies these days). Purchase was given as gift but I've tried some of the products myself and loved them all so far, will definitely order again when on offer. Nothing not to love so far.”

Helpful Report

Posted 2 months ago

“I haven't bought shampoo bottles for years and Gruum shampoo bars are the best out of all the ones I've tried.”

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Posted 2 months ago

“Brilliant site. So easy to navigate and product is value for money!”

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Posted 2 months ago

“Could have given it a good review IF I had been sent the above fragrance, but on opening my parcel I found two lip conditioners. Very disappointed, as I was looking forward to trying the fragrance. Has put me off buying from you.”

Helpful Report

Posted 2 months ago

Hi Barbara, Thank you for your feedback. We’ve reached out to you privately to resolve the mix-up with your order and make sure you receive the fragrance you were expecting. Warm Regards, Andrea – team grüum

Posted 2 months ago

“Excellent items delivered with the same care as they're made!”

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Posted 2 months ago

“Didn’t receive”

Helpful Report

Posted 2 months ago

Hi Jaime, Thank you for letting us know. We’ve reached out to you privately to resolve this and ensure your order is on its way. Thank you for your patience, and we look forward to sorting this for you. Warm Regards, Andrea – team grüum

Posted 2 months ago

Gruum is rated 4.7 based on 25,344 reviews