Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,344 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,344 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

Visit Website

Write Your review

Tell us how Gruum made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Julia Whitwam

Una Griffiths

Barbara Ritchie

Mrs Deborah Parish

319

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I got the lip oil and roller perfume duo and oh my goodness they smelt DIVINE. absolutely amazing and the packaging was just beautiful. Love you guys!!!”

Helpful Report

Posted 2 months ago

“Delighted with my recent purchase. I ordered roll on perfume which smells lovely. Also the roll on lip conditioner which is very soothing. Both are small enough to fit in my handbag. Great purchase!!!”

Helpful Report

Posted 2 months ago

“Nice products good packaging and design”

Helpful Report

Posted 2 months ago

“Lovely products. Smell and look wonderful”

Helpful Report

Posted 2 months ago

“I love Gruum products! I might be an old lady (over 70!) but I feel young and lovely using your roll on fragrances, soaps and skin products - they're simply gorgeous.”

Helpful Report

Posted 2 months ago

“This was my first time ordering from Gruum, and I’m really pleased. The lip balm is lovely and arrived in a beautifully designed box. Thank you!”

Helpful Report

Posted 2 months ago

“Great oil for keeping lift soft”

Helpful Report

Posted 2 months ago

“MY daughter and Granddaughter are so happy with all the goods I have orderered for them, they have now had the advent calendar for past two years, cayyr on supplying acceptable products. Tony Talbot”

Helpful Report

Posted 2 months ago

“⭐️⭐️⭐️⭐️⭐️ Really impressed with my grüum order. The whole process was quick and easy, and the products feel high‑quality and thoughtfully made. Love the focus on sustainability too. Excited to keep using them!”

Helpful Report

Posted 2 months ago

“Nice quality”

Helpful Report

Posted 2 months ago

“I have tried quite a few products and never been disappointed with anything. The shampoo bar is fabulous i used it on holiday every day for 4 weeks and it lasts and lasts.”

Helpful Report

Posted 2 months ago

“Good value products and when they sent the wrong item to me they replaced it immediately with the correct product with no fuss whatsoever.”

Helpful Report

Posted 2 months ago

“I bought the beard kit for my husband’s birthday and he is over the moon with it and it will most probably be my “go to” regular gift for him now. He loves the fragrances of all of the oils and they make his beard shine which looks great on him. The balm and plain oil are also great with good hold from the balm. Looking forward to ordering more!”

Helpful Report

Posted 2 months ago

“Delivery was very quick and v pleased with the product.”

Helpful Report

Posted 2 months ago

“I ordered the shampoo and conditioner balm and it’s actually amazing leaves your hair feeling so smooth and soft would highly recommend”

Helpful Report

Posted 2 months ago

“Ordered 2 gift sets for my son and son in law. They both loved the fragrance and quality of the products as well as the ethical aspects of the products.”

Helpful Report

Posted 2 months ago

“Easy to order abs goods arrived very quickly. The products are great and smell delicious!”

Helpful Report

Posted 2 months ago

“I found the items I ordered were of very good quality and a joy to use. SErvice was very prompt too.”

Helpful Report

Posted 2 months ago

“Love the Salted Caramel Lip Conditioner makes my lips feel soft, absorbs well and no residue left”

Helpful Report

Posted 2 months ago

“Thank you guys for the lovely products especially the 2 gift sets I purchased from you in December 2025. My step daughter's were so pleased with the variety of body and hair products. They were also delivered with care and the Christmas wrapping paper and boxes recyclable ♻️. You've thought of everything. What a wonderful company and customer care.”

Helpful Report

Posted 2 months ago

Gruum is rated 4.7 based on 25,344 reviews