Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,881 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,881 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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322

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered the lavender sleep set and found the spray bottle to be faulty and leaks everywhere. Smells great though and haven't tried the rest of the range yet.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for taking the time to share your feedback, I really appreciate it. I’m sorry to hear about the issue with the spray bottle, though I’m really pleased you’re enjoying the lavender scent. We’ve reached out to you privately so we can get this sorted for you. I hope you enjoy the rest of the set once everything is up and running as it should be. Warm Regards, Andrea - team grüum

Posted 2 months ago

“I just love these products especially the little soap tablet with oil I just loved this in my bath my skin felt so silky after using it and the calming spray smells wonderful great products will need to order more”

Helpful Report

Posted 2 months ago

Hi Trish, Thank you so much for taking the time to leave such a lovely review, we really appreciate it. We’re absolutely delighted to hear you’re enjoying the skira Melting Sleep Butter and that it’s left your skin feeling silky, along with the calming scents — it’s wonderful to know you’re loving the experience! Warm Regards, team grüum

Posted 2 months ago

“I've been buying shampoo and conditioner bars from here for years, they are the best, I've ever used, they really suit my hair and last for ages so really good value for money. They are good for the environment with no plastic and handy tins for travel.. I love that you get special offers. I've used hand cream, foot cream sun lotions and like them all.”

Helpful Report

Posted 2 months ago

Hi there, Thank you so much for taking the time to leave such a lovely and thoughtful review, we really appreciate it. We’re absolutely delighted to hear you’ve been enjoying our shampoo and conditioner bars for years and that they suit your hair so well. It’s wonderful to know you’re also enjoying the wider range, along with the travel-friendly and plastic-free benefits — that really means a lot to us! Warm Regards, Andrea - team grüum

Posted 2 months ago

“Before discovering Gruum, I never really paid much attention to skincare as a man—I didn’t even know where to start. I first tried one of their products through a free offer with Voxi, and since then I haven’t stopped ordering. The products are consistently excellent—they feel great, smell great, and most importantly, they actually work. I’ve been gradually trying more of their range and haven’t been disappointed once. On top of that, they often have really good promotions, which makes it even easier to keep coming back. Overall, Gruum has completely changed how I approach skincare, and I’d highly recommend them to anyone in a similar position.”

Helpful Report

Posted 2 months ago

Hi Alexander, Thank you so much for taking the time to leave such a thoughtful review, we really appreciate it. We’re absolutely delighted to hear your experience with grüum has helped you feel more confident getting into skincare, and that you’ve been enjoying the range and results so consistently. It’s wonderful to know the products, scents, and promotions have all made it easier to explore what works for you — that really means a lot to us. Warm Regards, Andrea - team grüum

Posted 2 months ago

“Although the soap I buy is a bit more expensive than other brands, I like the smell, texture and the way it lasts longer.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your feedback! We’re pleased to hear that you’re enjoying the scent, texture, and lasting quality of our soap. Your support means a lot to us. Warm Regards, Andrea - team grüum

Posted 2 months ago

“I love the melts, also love the sleep items really chills me down for bed.”

Helpful Report

Posted 2 months ago

“I've been using Gruum shampoo bars for a few years now and wont be going back to liquid shampoo. Each bar last much, much longer than I could have anticipated. It lavers up beautifully and leaves my hair feeling clean and soft every time. I love it.”

Helpful Report

Posted 2 months ago

Hi Alison, Thank you so much for taking the time to leave your lovely review, we really appreciate it. We’re absolutely delighted to hear you’ve been using grüum shampoo bars for a few years and that you wouldn’t go back to liquid shampoo. It’s wonderful to know they last so well, lather beautifully, and leave your hair feeling clean and soft every time — that’s exactly what we love to hear! Warm Regards, Andrea - team grüum

Posted 2 months ago

“Love the soaps, keeps my skin soft and smells gorgeous. I usually buy a quantity and keep them in a glass bowl in the bathroom. Colourful scented talking point”

Helpful Report

Posted 2 months ago

Hi Val, Thank you so much for taking the time to leave your lovely review, we really appreciate it. We’re absolutely delighted to hear you’re enjoying the soaps and that they’re keeping your skin soft while adding a lovely scent to your bathroom — we also love the idea of them displayed in a glass bowl as a colourful talking point! Warm Regards, Andrea - team grüum

Posted 2 months ago

“Been using gruum products for years always good quality plus made with natural ingredients thats better for you than chemicals the others use you can be harmful.”

Helpful Report

Posted 2 months ago

Hi John, Thank you so much for taking the time to leave your lovely review, we really appreciate it. We’re absolutely delighted to hear you’ve been using grüum products for years and continue to enjoy the quality and natural approach — that’s wonderful to hear! Warm Regards, Andrea - team grüum

Posted 2 months ago

“I've ordered quite a few different Gruum products over the past year and I find them affordable, and when I buy them guilt free because they're sustainable. I recently ordered hair products which I'm yet to try but previously the face wash bar, liquid moisturiser and aftersun care has been really good and I would highly reccomend. They smell natural and nice as well which is a bonus.”

Helpful Report

Posted 2 months ago

Hi Lauren, Thank you so much for taking the time to share such a lovely review, we really appreciate it. We’re absolutely delighted to hear you’ve been enjoying your grüum products over the past year and that you love the affordability, sustainability, and natural scents. It’s wonderful to know the face wash bar, moisturiser, and aftersun care have all worked so well for you, and we hope you enjoy trying your new hair products too! Warm Regards, Andrea - team grüum

Posted 2 months ago

“Lovely scents, natural, makes my skin feel amazing! Great for sensitive skin”

Helpful Report

Posted 2 months ago

Hi Georgina, Thank you so much for taking the time to leave such a lovely review, we really appreciate it. We’re absolutely delighted to hear you’re enjoying the scents and that our products are leaving your skin feeling amazing. It’s especially wonderful to know they’re working well for your sensitive skin too. Warm Regards, Andrea - team grüum

Posted 2 months ago

“Great products, lots of special offers and excellent customer service!”

Helpful Report

Posted 2 months ago

Hi there, Thank you so much for taking the time to leave such a lovely review, we really appreciate it. We’re absolutely delighted to hear you’re enjoying our products, offers, and customer service — that really means a lot to the team! Warm Regards, Andrea - team grüum

Posted 2 months ago

“I like the shampoo bars but not keen on the conditioners as my hair still feels rough after using it. The prices are quite high.”

Helpful Report

Posted 2 months ago

Hi Karen, Thank you for taking the time to share your thoughts with us—we really appreciate it. I’m so pleased to hear you’re enjoying the shampoo bars! I’m sorry to hear the conditioner hasn’t quite given you the smooth feel you were hoping for. Everyone’s hair is a little different, and sometimes it can take a bit of trial and error to find the perfect match. If you’d like, I’d be more than happy to recommend an option that may suit your hair type better or share a few tips to help get the most from the bar. We also appreciate your feedback on pricing, and we’re always working to ensure we’re offering great value alongside high-quality, long-lasting products. Thanks again for your feedback—it really helps us improve. Warm Regards, Andrea - team grüum

Posted 2 months ago

“The solid shampoo completely converted me and I have in turn converted others. No other solid shampoo is as good and its also good for the planet. Win, win!”

Helpful Report

Posted 2 months ago

“I have been buying from this company off and on and have never been disappointed with either their customer service nor products. I have been using their shampoo bars which are amazing. Their packaging is all eco-friendly and recyclable. They offer a range of products and often have great offers on their products. Would rather buy from them than use high street retail chains. Definitely recommend their products.”

Helpful Report

Posted 2 months ago

Dear Shalini, Thank you so much for your wonderful review. We’re absolutely delighted to hear that you’ve consistently had such positive experiences with both our products and customer service. It’s fantastic to know you’re enjoying the shampoo bars, as well as our eco-friendly packaging and special offers. Your kind words and recommendation truly mean a lot to us, and we’re so grateful for your continued support. Kind regards, Team grüum

Posted 2 months ago

“Great products overall, although I only use some of them. I particularly like the bar shampoos and the bar soaps. But I'm also finding some the face cleaners are good as well. I will continue to support this company and will try other products.”

Helpful Report

Posted 2 months ago

Hi Roberta, Thank you for your wonderful feedback! We’re so pleased to hear that you’re enjoying the bar shampoos, bar soaps, and face cleansers. It’s fantastic to know you’ll continue supporting us and exploring other products. Warm Regards, Andrea - team grüum

Posted 2 months ago

“Excellent 'sleep' products discovered through a Good Food promotion.”

Helpful Report

Posted 2 months ago

Dear Juliet, Thank you so much for your lovely review.We’re delighted to hear that you’ve enjoyed discovering our sleep products through the Good Food promotion. It’s wonderful to know they’ve made a positive impression! Thank you again for your support. Kind regards, Team grüum

Posted 2 months ago

“Order arrived quickly . Well packaged with recycling in mind. Face wash gentle with a soothing aroma ,foot cream rich but absorbed well .”

Helpful Report

Posted 2 months ago

Dear Carole, Thank you so much for your lovely review.We’re delighted to hear that your order arrived quickly and that you appreciated the thoughtful, eco-friendly packaging. It’s wonderful to know that the face wash felt gentle with a soothing aroma, and that the foot cream was rich yet absorbed well. Thank you again for your support. Kind regards, Team grüum

Posted 2 months ago

“Tried quite a few products from Gruum and really enjoy them, I can't say I've been disappointed with anything. The candles are gorgeous, the body and hair products do what they say. I like the simple packaging and love the prices and offers.”

Helpful Report

Posted 2 months ago

Dear Customer, Thank you so much for your lovely review. We’re thrilled to hear that you’ve been enjoying a range of our products and that they’ve lived up to your expectations. It’s wonderful to know you love the candles, body and hair products, as well as our simple packaging and offers! Your kind words mean a lot to us. Thank you again for your support. Kind regards, Team grüum

Posted 2 months ago

“Great shampoo bar, now I am ordering sun cream”

Helpful Report

Posted 2 months ago

Gruum is rated 4.7 based on 25,881 reviews