Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,611 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,611 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Gruum 5 star review on 13th January 2026

312

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely perfumes.don’t like the lip oil to be honest or the face oil”

Helpful Report

Posted 2 months ago

“The Products are affordable and delivery is fast. Hope there are more choices for hand and foot moisturizing.”

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Posted 2 months ago

“Products are safe to use . Fresh aromas and soft on skin and hair. Great customer service. Items are parcelled with care.”

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Posted 2 months ago

“Absolutely love Gruum products, I had some given to me as a gift, the face wash bars are amazing, I use the serum everyday, I have very sensitive skin and have had no reactions at all. I treated myself to the advent calendar and so looking forward to trying all the products. 😍”

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Posted 2 months ago

“As I age, my skin care has become somewhat more important to me, and I can honestly say, Gruum has hit the spot, their lip conditioner is light and gently and just what your lipws want and need, and their facial oils are really lovely and light too. Well done Gruum team, your products are really lovely, honestly.. thanks”

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Posted 2 months ago

“These products have really gorgeous scents. The shampoo/bodywash is lovely and creamy, bubbly but not too bubbly, and leaves my skin feeling fresh and moisturised. The moisturiser is beautiful, once you have warmed the bar in your hands for a moment, the lovely scent is released, alongside luxurious moisturising agents. You only need a little and it leaves my skin feeling soft and not too greasy.”

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Posted 2 months ago

“Really good products”

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Posted 2 months ago

“Made my nails stronger then ever”

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Posted 2 months ago

“Fantastic products, I am extremely happy with my order! I look forward to shopping again soon ☺️”

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Posted 2 months ago

“I really enjoy the simplicity of ordering with gruum. Equally the products are well packaged and effective in their works.”

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Posted 2 months ago

“Superb perfumes. Wonderful natural products. Affordable and imaginative offer structure, helping us to try new products. Nothing much but freshness, thank you!”

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Posted 2 months ago

“Had a huge allergic reaction that burnt my whole face from a product that is claimed to be made with natural ingredients and no harsh chemicals. Not only that it took a whole month to be delivered. Don’t bother wasting your time and money.”

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Posted 2 months ago

Hi there, We’re so sorry to hear about your experience – that’s absolutely not what we want for any of our customers. We hope you are feeling much better now. All of our products are formulated with gentle, natural ingredients, but we understand that sensitivities can vary. We would like to help you understand what may have caused this. I’ve sent you a private email so we can look into this further and make things right for you. Please keep an eye on your inbox – we truly appreciate the chance to resolve this and restore your confidence in us. Warm regards Mikaela-Team gruum

Posted 2 months ago

“I really like cosmetics from Gruum, they are worth recommending”

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Posted 2 months ago

“Never actually received my products”

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Posted 2 months ago

Hi Daniel, Thank you for your review, we’re sorry to hear this! We’ve reached out to you via email to sort everything out. Warm regards, Andrea – team grüum

Posted 2 months ago

“I used the bars which were lovely, I still prefer liquids but either way what Gruum provide are amazing!”

Helpful Report

Posted 2 months ago

“Excellent! Excellent! Excellent!. I particularly love the hair soap I have never tried anything like that before. I was really impressed with the packaging and I love the perfumes as well, the variation of aromas are wonderful. Thankyou so so much.”

Helpful Report

Posted 2 months ago

“Ordered some Gruum products on a whim having had a voucher for it. I was really impressed when I received my order. First impressions, the bottling is brilliant. None of that plastic/acrylic material. Product packaging look and feel high-end but professional. I started using the lip oil first which I love. I also ordered the under eye treatment and the face oil. I do love the products though haven't used long enough yet to be able to see any noticeable difference. Still very early days but I do enjoy the products being a part of my skin care routine. I would point out that the price point does seem a little on the higher-end compared to other similar products. The make-up/skincare market feels saturated and there is alot of competitive pricing out there that tend to win the customers over. Wish Gruum the best of luck!”

Helpful Report

Posted 2 months ago

“Gruum really helps to improve my skin, especially since I have sensitive skin, and it's really hard for me to find a skincare product that doesn't make me itchy when I apply it.”

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Posted 2 months ago

Author didn't leave any comments.

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Posted 2 months ago

“Fabulous products-haven't had one I dislike.Textures great and for all skin types. Packaging a real game changer for space saving and design. My son uses all the products especially the beard products and his skin has never been so good.”

Helpful Report

Posted 2 months ago

Gruum is rated 4.7 based on 24,611 reviews