Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,429 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,429 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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326

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product with fast delivery. The one negative is that there are too many emails from this company after sale.”

Helpful Report

Posted 2 months ago

Hi Elizabeth, Thank you for your feedback. We’re really pleased to hear you’ve been happy with the products and the speedy delivery. We also appreciate your comments regarding the emails after purchase. Feedback like this is really helpful and will be shared with the team as we continue to improve the customer experience. Warm Regards, Andrea - team grüum

Posted 2 months ago

“I have the shampoo bar, face cleanser bar, and roll on perfume. All products i was very impressed with. Shampoo bar left my hair lovely and soft. Face cleaning bar my skin felt revived and the roll on perfume is lovely”

Helpful Report

Posted 2 months ago

Hi Dawn, It’s wonderful to hear you’re enjoying the shampoo bar, face cleanser bar and roll-on perfume. We’re really pleased they’ve all made such a positive impression and that your hair feels soft and your skin feels revived after using them. It’s great to know the fragrance has been a lovely addition to your routine too. Warm Regards, Andrea - team grüum

Posted 2 months ago

“Easy and fast process with outstanding products”

Helpful Report

Posted 2 months ago

Hi there, It’s wonderful to hear you found the process easy and fast, and that you’re enjoying the products. We really appreciate your positive feedback and support. Warm Regards, Andrea - team grüum

Posted 2 months ago

“I am very pleased with everything I have ordered from Gruum. Good quality and first-class service. Thank you.”

Helpful Report

Posted 2 months ago

Hi Cliff, It’s wonderful to hear you’ve been pleased with everything you’ve ordered and that both the quality and service have met your expectations. We really appreciate your kind feedback and support. Warm Regards, Andrea - team grüum

Posted 2 months ago

“Best face suncream I’ve ever used. Very sensitive skin but no issues with this product. 5 stars. 🌟”

Helpful Report

Posted 2 months ago

Hi there, It’s wonderful to hear you’re enjoying the face sunscreen and that it’s been so kind to your sensitive skin. We’re really pleased it’s working so well for you and that it’s become a 5-star favourite. Warm Regards, Andrea - team grüum

Posted 2 months ago

“Great product at a great price ! Would definitely buy again !”

Helpful Report

Posted 2 months ago

Hi there, It’s great to hear you’re happy with the product and finding it such good value. We’re really pleased it’s been a positive experience for you, and we appreciate your support. Warm Regards, Andrea - team grüum

Posted 2 months ago

“I've tried a load of Grüum products, usually when they've been on special offer, but I have to say how impressed by what I've tried. Lovely products, great customer service and fast delivery. I'm going to start buying more things for gift ideas as I love their USP and ethics”

Helpful Report

Posted 2 months ago

Hi June, It’s wonderful to hear you’ve been so impressed with the products you’ve tried and that you’ve had a great experience with our service and delivery too. We’re especially pleased to hear you appreciate our ethos and are considering us for gift ideas going forward. Thank you so much for your kind feedback and support. Warm Regards, Andrea - team grüum

Posted 2 months ago

“Great products all round - everything I've tried, I've loved. The shampoo and conditioner bars are fantastic”

Helpful Report

Posted 2 months ago

Hi there, It’s wonderful to hear you’ve been enjoying everything you’ve tried and that the shampoo and conditioner bars have been such a highlight for you. We’re really pleased they’ve been working so well. Thank you for your lovely feedback and continued support. Warm Regards, Andrea - team grüum

Posted 2 months ago

“Love ALL the products. Skincare range is amazing, my skin feels and looks so much better. I love how there is a full range. I also love the room sprays - gorgeous. Awaiting my next order, which includes sunscreen. I’ve tried many brands in the past. Sticking with Grüum from now on.”

Helpful Report

Posted 2 months ago

Hi there, It’s wonderful to hear how much you’re enjoying the full grüum range and that your skin is feeling and looking so much better with the skincare products. We’re especially pleased the room sprays have been a hit for you too. It’s great to hear you’re already looking forward to your next order — including the sunscreen — and we really appreciate you choosing to stick with grüum going forward. Warm Regards, Andrea - team grüum

Posted 2 months ago

“excellent products”

Helpful Report

Posted 2 months ago

Hi Ben, It’s great to hear you’re enjoying the products and finding them excellent. We really appreciate your feedback and support. Warm Regards, Andrea - team grüum

Posted 2 months ago

“Used a few products now and have been very impressed especially by the nourishing face oil.”

Helpful Report

Posted 2 months ago

Hi Graham, It’s wonderful to hear you’ve been impressed with the products and especially enjoying the nourishing face oil. We’re really pleased it’s been a good fit for your routine. Thank you for sharing your feedback. Warm Regards, Andrea - team grüum

Posted 2 months ago

“Love these products. I especially like the smaller sizes (easy to carry) and fresh fragrances. Small company and plant-friendly, what’s not to like?”

Helpful Report

Posted 2 months ago

Hi Karen, It’s wonderful to hear you’re enjoying the products and especially finding the smaller sizes so convenient for carrying around. We’re really pleased the fresh fragrances and the more planet-friendly approach are things you value too. Thank you so much for your kind words and support. Warm Regards, Andrea - team grüum

Posted 2 months ago

“Love Gruum products particularly the solid shampoos, conditioners & prickly pear oil. I also admire their general environmental policies.”

Helpful Report

Posted 2 months ago

Hi Sue, It’s wonderful to hear you’re enjoying the solid shampoos, conditioners, and prickly pear oil. We’re especially pleased to hear you appreciate the environmental values behind grüum as well — that means a lot to us. Thank you so much for your kind feedback and support. Warm Regards, Andrea - team grüum

Posted 2 months ago

“So pleased I’ve discovered the Gruum brand, I’ve ordered several bundles so far and continuing to stock up on their lovely products. The growth shampoo bar is nice and soapy, so I only need to run it through my hair a short time unlike others I’ve tried and my hair feels so soft afterwards. Great offers too :-)”

Helpful Report

Posted 2 months ago

Hi there, It’s wonderful to hear you’re so pleased you’ve discovered the grüum brand and that you’re enjoying stocking up on bundles. We’re really glad the shampoo bar is working well for you and leaving your hair feeling soft and healthy, and it’s great to hear you’re enjoying the texture and lather too. We also appreciate your feedback on the offers — thank you so much for your support. Warm Regards, Andrea - team grüum

Posted 2 months ago

“Excellent customer service and high efficiency in delivering the products I ordered recently. Great ideas on skin care products. My first time order and look forward to the usage experience in this Summer.”

Helpful Report

Posted 2 months ago

Hi there, Thank you so much for your lovely feedback. We’re really pleased your first experience with grüum has been such a positive one and that you’ve been happy with both the customer service and delivery. We hope you continue to enjoy exploring the products throughout the summer and that they become favourites in your skincare routine. Warm Regards, Andrea - team grüum

Posted 2 months ago

“Fabulous products smell beautiful Like a spar.. well packaged and great delivery Thank you...”

Helpful Report

Posted 2 months ago

Hi Karen, It’s lovely to hear you’re enjoying the products and that they’re giving you that spa-like feeling at home. We’re really pleased you’ve been happy with the scents, packaging and delivery experience too. Thank you so much for your kind words. Warm Regards, Andrea - team grüum

Posted 2 months ago

“Super products at a great price! I've never been disappointed.”

Helpful Report

Posted 2 months ago

Hi there, It’s wonderful to hear you’ve consistently enjoyed the products and found them to be such great value. We’re really pleased we’ve continued to meet your expectations each time you’ve ordered. Thank you so much for your support. Warm Regards, Andrea - team grüum

Posted 2 months ago

“Great quirky brand, good price point. Appealing to environmentally conscious and those who want to live and travel light. Bars great for hand luggage when not checking in baggage during business travel.”

Helpful Report

Posted 2 months ago

Hi there, It’s lovely to hear you’re enjoying the grüum brand and finding the products such good value. We’re especially pleased the bars have been so practical for travelling light and hand luggage during business trips — that convenience is exactly what we hoped to achieve alongside more environmentally conscious choices. Thank you for your thoughtful feedback and support. Warm Regards, Andrea - team grüum

Posted 2 months ago

“Lovely products, quick delivery, easy ordering”

Helpful Report

Posted 2 months ago

Hi there, thanks so much for your lovely feedback. We’re really pleased to hear you found everything easy and that your order arrived quickly, it means a lot to us. Warm regards, Mikaela – Team grüum

Posted 2 months ago

“This seems like good products for not a expensive price so i am quite impressed. Only thing is i sometimes get mixed up with the products bc they look pretty similar”

Helpful Report

Posted 2 months ago

Hi there, thanks so much for your feedback. We’re really glad you’re impressed with the products and value. We appreciate you highlighting the similarity in appearance too, that’s really useful for us to take on board. Warm regards, Mikaela – Team grüum

Posted 2 months ago

Gruum is rated 4.7 based on 26,429 reviews