Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,608 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,608 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Gruum 5 star review on 13th January 2026

312

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used grum and my skin is so much better, I’ve always struggled finding stuff for my skin as I’m sensitive to most products for years I’ve been struggling. Now my skin is glowing and I haven’t smelt any better before. I loveeee gruum!!”

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Posted 2 months ago

“The whole family use gruum products! Love their skin care products especially. The subscription plan is a great idea and it's configurable enough so you get it delivered at just the right time. Keep up the good work!”

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Posted 2 months ago

“Gruum just has the best products for my skin and hair. For years I have struggled with psiorasis, but since I am using their facial products and hair products this has noticably reduced. My skalp isn't flaky or weepy anymore and my face has barely any signs of psiorasis any more. I am so grateful to Gruum for that. Apart from that I am also using some of their other products and they have never disappointed. The room sprays for example are simply delicious. I am definitely going to stay a faithful customer.”

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Posted 2 months ago

“Goode products I’ve used the hair soap face cream gonna try the exfoliator soon”

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Posted 2 months ago

“I have never used soap bars for hair or washing myself but thought I would give it a try. Was very pleasantly surprised at how much I liked using them particularly the hair shampoo bar. I suffer from dandruff and it is well improved. Will definitely be ordering more in the near future.”

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Posted 2 months ago

“Fantastic products at affordable prices that smell fresh and lovely and leave my skin feeling great. Easy to use website with lots of offers and deals.”

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Posted 2 months ago

“Products good, delivery service is fine yet could be better. Glass bottles are great for the environment yet not well packaged or marked fragile. I had a mess of brokenness prior which caused concern. Overall good items. Please offer everyday low prices instead of constant sales AND hasttle emails w/ codes.”

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Posted 2 months ago

“Very lovely”

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Posted 2 months ago

“Brill products really good for my skin iv seen a real good improvement since using the brand”

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Posted 2 months ago

“I'm so happy I found out about gruum. Love the products and especially the reasonable pricing. It all started from my bank boosters and haven't looked back since. I even ordered the advent calender and looking forward to receiving it. Thank you team Gruum for making life a little simpler 💙”

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Posted 2 months ago

“Quick and fast delivery”

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Posted 2 months ago

“item never showed up”

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Posted 2 months ago

Hi Ethan, We’ve contacted you via email regarding your order. I’m very sorry that it hasn’t arrived yet. Please could you reply to our email so we can resolve this for you as quickly as possible? Thank you for your patience. Kind regards, The grüum Team

Posted 2 months ago

“Always good quality products”

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Posted 2 months ago

“Love the products, I’d happily recommend Gruum”

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Posted 2 months ago

“Great product buy all the time for daughters birthdays Christmas always as ordered and on time”

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Posted 2 months ago

“Excellent value for money plus they do the job. Last ages and not a fortune. Best of all no nasties. Hair looks good and none of the itching I get with regular shampoos. Now a hairspray please 🙏”

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Posted 2 months ago

“Fabulous quality price and staff great products as i sensitive skin Keep up great work”

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Posted 2 months ago

“Lovely perfumes.don’t like the lip oil to be honest or the face oil”

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Posted 2 months ago

“The Products are affordable and delivery is fast. Hope there are more choices for hand and foot moisturizing.”

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Posted 2 months ago

“Products are safe to use . Fresh aromas and soft on skin and hair. Great customer service. Items are parcelled with care.”

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Posted 2 months ago

Gruum is rated 4.7 based on 24,608 reviews