Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,845 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,845 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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327

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Package arrived quickly and it was beautifully Put together. I like a smell that’s more like roses (think Charlotte Tilbury Love Frequency) they say there’s a pheromone in that, that promotes feelings of love!! I liked the fragrances and they lasted.”

Helpful Report

Posted 2 months ago

Hi Emma, This is such a lovely review. Thank you for taking the time to share your thoughts. It means a lot to us. Warm regards Mikaela Team grüum

Posted 2 months ago

“Just received my order for intensive hydrating balm, multi-purpose balm and body bar offcuts. I've had the body bar offcuts before. They're such good value, smell delicious and lather up a treat. Haven't tried the balms yet but they also smell wonderful, refreshing and natural.”

Helpful Report

Posted 2 months ago

Hi Annette, We are so pleased to hear you are enjoying all your grüum goodies and thank you for sharing your experience! Warm regards Mikaela Team grüum

Posted 2 months ago

“Unfortunately I didn’t find the blade very sharp and it didn’t cut as close as other cheap brands.”

Helpful Report

Posted 2 months ago

Hi there, Thanks for taking the time to share your thoughts. We are sorry to hear that we did not meet your expectations this time. Thanks for giving us a try. Warm regards Mikaela-Team grüum

Posted 2 months ago

“I love gruum!”

Helpful Report

Posted 2 months ago

Hi Valentina, Thanks for the 5 stars and for your support! Warm regards Mikaela Team grüum

Posted 2 months ago

“The kit I ordered contained a razor, shave gel, post shave balm and a roll on fragrance. I wouldn't be in a rush to use any of them again. The razor lasted a couple of uses before starting to go blunt. I had to stop using it after 4 or 5 times. If it gave amazing results, this might be acceptable, but I would compare it to a supermarket own brand product. Nothing special. The shave gel works and feels quite nice. It outlasted the razor so that's a positive. The post shave balm is not good. It's a solid block of wax with an unusual smell. It doesn't feel nice when applying and it leaves a waxy, unpleasant film on your face. The roll on fragrance is easy to apply, I liked the fact it was a roll on. It also lasts quite well, which normally would be a good thing, but the scent takes some getting used to. The best comment I received whilst wearing it was, 'you smell different.' I'd describe it as a less minty version of Olbas oil, quite eucalyptus and cactus heavy. Overall, I'm OK with the £5 I paid for this when it was on offer, but I wouldn't be if I'd paid the full £33 price.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for taking the time to leave such detailed feedback. We're pleased to hear you found some positives with the shave gel and roll-on fragrance, but we're sorry that the razor and post-shave balm didn't meet your expectations. We know that grooming products can be a matter of personal preference, and it's disappointing to learn that some of the items weren't a good fit for you. Your comments have been noted and will be shared with our product team for review. We appreciate you giving grüum a try and sharing your experience. Warm regards, Mikaela grüum Customer Care Team

Posted 2 months ago

“Cuts lovely but it's quite wide so couldnt shave the hair directly under the nostrils. Dropped it a couple of times and didn't break and stays sharper longer than the disposable 3 blades I usually buy.”

Helpful Report

Posted 2 months ago

Hi Mr Stacy Deem, Thanks for taking the time to share your feedback, your comments are very helpful. We are pleased to hear it is working well for you. Warm regards Mikaela Team grüum

Posted 2 months ago

“Well after several purchases I can honestly say your products are first class. Great company to do business with, easy website to navigate with the knowledge of knowing that if there were ever any issues, your professional and friendly team are on hand”

Helpful Report

Posted 2 months ago

Hi Kim, Thanks for your lovely review. We are so pleased that you have enjoyed your shopping experience with us. Warm regards Mikaela Team grüum

Posted 2 months ago

“We purchased the factor 30 suntan lotion and got a great offer with our Vodafone contract , so we ordered 3 ! Glad we did because it’s really good quality and application is great 👍 we may purchase shaving products next as we’re willing to try something different and eco friendly. Thanks folks for great service and products. Yours sincerely John Quinn from Blackpool”

Helpful Report

Posted 2 months ago

Hi John, Thanks so much for taking the time to share your experience, we are so pleased the SPF is working so well for you. This is great to hear. Warm regards Mikaela-Team grüum

Posted 2 months ago

“Delivered quickly, well packaged and good item.”

Helpful Report

Posted 2 months ago

Hi there, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 2 months ago

“Great products speedy delivery and best of all better for my skin. Love them”

Helpful Report

Posted 2 months ago

Hi there, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 2 months ago

“Gruum products are brilliant. The room sprays smell amazing and the fragrance lasts. I have recently tried the body wash bars which have been so useful following my shoulder surgery and very limited movement. Great company to deal with and lots of special offers to take advantage of. Highly recommend.”

Helpful Report

Posted 2 months ago

Hi Julie, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 2 months ago

“My wife absolutely loves the products she had so far and will definitely be a regular customer 😁”

Helpful Report

Posted 2 months ago

Hi Vincent, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 2 months ago

“Wonderful roll on body fragrances”

Helpful Report

Posted 2 months ago

Hi Tina, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 2 months ago

“Easy to order, everything as described was delivered , delivery fast with minimal packaging that was recycled easily. Products lovely . Very pleased”

Helpful Report

Posted 2 months ago

Hi Angela, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 2 months ago

“I’d love to give 5 stars - Just for your ethics. But the shaver I found pulled/dragged & not as smooth as expected. I had used a superb shaving medium that’s moisturising & enduredms a nice glide. Shame, but great to try. Thank you.”

Helpful Report

Posted 2 months ago

Hi Allison, Thank you for taking the time to leave a review. We're so pleased to hear that you appreciate our ethics and values—it really means a lot to us. We're sorry to hear, however, that the shaver didn't provide the smooth experience you were hoping for and that you experienced some pulling and dragging. We really appreciate your honest feedback, and we'll be sure to pass your comments on to our product team for consideration as we're always looking for ways to improve. Thank you again for giving grüum a try and for your support 🧡 Kind regards, Team grüum

Posted 2 months ago

“I absolutely adore Gruum. All the products I've purchased are top class. They smell great, they look great & they feel great. I wholeheartedly recommend them. They arrive well packaged & really don't take long to arrive (usually within a week)”

Helpful Report

Posted 2 months ago

Hi Cath, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 2 months ago

“I really like Gruum products, especially the facial cleansing and hair shampoo bars. They really make my skin and hair feel squeaky clean. Very handy to take on holiday too.”

Helpful Report

Posted 2 months ago

Hi there, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 2 months ago

“My order was delivered with love and care and I am very happy with my purchase . Will definitely order again .”

Helpful Report

Posted 2 months ago

Hi Sumaira, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 2 months ago

“I love all the Gruum product's I have tried, i still have many more that i shall look forward to trying many more in the near future, safe in the knowledge I am caring for my body and hair and the planet too.”

Helpful Report

Posted 2 months ago

Hi Daniel, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 2 months ago

“Thanks team Gruum, initially I was skeptical of using soap as shampoo, body and face wash, but having given it a good few days, I definitely like the subtlety of Gruum products. Keep up the good standard guys.”

Helpful Report

Posted 2 months ago

Hi Junaid, Thank you so much for your wonderful review! We're delighted to hear that you gave our products a try, even after feeling a little sceptical at first. It's fantastic to know that you're now enjoying the subtlety of our shampoo, body, and face wash bars. Your kind words and encouragement mean a great deal to our team. We'll certainly keep working hard to maintain the high standards you've come to expect. Thank you again for your support and for being part of the grüum community 🧡 Kind regards, Team grüum

Posted 2 months ago

Gruum is rated 4.7 based on 26,845 reviews