Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,875 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,875 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased skal Facial Serum and love it. It took a couple of times to get used to using it as it is very much liquid but it's dries on skin almost instantly and I have just bought my second bottle.”

Helpful Report

Posted 2 months ago

Hi there, Thanks so much for your feedback. We’re delighted to hear that you’re enjoying the skal Facial Serum and that it’s become a part of your routine. It’s fantastic that you’ve already picked up your second bottle! Warm Regards, Andrea - team grüum

Posted 2 months ago

“I received my trial pack which I was really impressed with.So much so,that I have joined the Discovery club and can't wait to try my first box. I signed up for a PAYG every 3 mths. Great products so far,looking forward to trying more. Also love what you're about. Thank you x”

Helpful Report

Posted 2 months ago

Hi Kyra, Thanks so much for your lovely feedback. We’re delighted to hear that you enjoyed your trial pack and that you’ve joined the Discovery Club! It’s fantastic to know you’re looking forward to your first box and exploring more of our products. We really appreciate your support and kind words about what we do. Warm Regards, Andrea - team grüum

Posted 2 months ago

“I've been buying Gruum now and again for a while now. Love the concept and the products. I've even got my son's Colombian girlfriend onto some of the products. Keep doing what you're doing. 5 stars 🌟 all the way x”

Helpful Report

Posted 2 months ago

Hi Karen, Thanks so much for your fantastic feedback. We’re thrilled to hear that you love the concept and the products, and that even your son’s girlfriend is enjoying them too! Your support and kind words mean a lot to us — we’ll definitely keep doing our best. Warm Regards, Andrea - team grüum

Posted 2 months ago

“Really good products that are friendly for me, the environment and my bank account. Ordering was straightforward and products arrived in time and I was updated on shipping etc. Would definitely recommend gruum to anyone”

Helpful Report

Posted 2 months ago

Hi there, Thanks so much for your wonderful feedback. We’re delighted to hear that you’re enjoying the products and finding them friendly for both you and the environment. It’s great to know that ordering was straightforward and everything arrived on time. We really appreciate your recommendation! Warm Regards, Andrea - team grüum

Posted 2 months ago

“I recently bought the sleep bundle products and I find them very effective. Infact the pulse point roller is magic. I really applaud this invention. Thanks”

Helpful Report

Posted 2 months ago

Hi there, Thanks so much for your lovely feedback. We’re thrilled to hear that the sleep bundle products are working so well for you, and it’s wonderful to know the pulse point roller is making such a difference. We really appreciate your kind words! Warm Regards, Andrea - team grüum

Posted 2 months ago

“So far liking the products I’ve tried. The cleansing balm leaves my face soft and even though the smell is different to what I’m used to I like it. Like the exfoliating toner too. Have a few more products to try, hoping they are just as good.”

Helpful Report

Posted 2 months ago

Hi there, Thanks so much for your feedback. We’re so pleased to hear that the cleansing balm and exfoliating toner are leaving your skin feeling soft and refreshed. We hope you enjoy trying the rest of the products just as much! Warm Regards, Andrea - team grüum

Posted 2 months ago

“The cleansing balm doesn’t quite have a nice smell but it’s the best cleanser I’ve used especially to get make up off it’s absolutely amazing and leaves me with clear beautiful skin. Highly recommend!”

Helpful Report

Posted 2 months ago

Hi Kerri, Thanks so much for your feedback. We’re delighted to hear that the rense Melting Cleansing Balm is your go-to for removing makeup and that it’s leaving your skin clear and beautiful. It’s wonderful to know you’d highly recommend it! Warm Regards, Andrea - team grüum

Posted 2 months ago

“I liked your products. They did moisturise my skin but I did not like their presentation. I know you are trying to keep packaging to a minimum but tablets in boxes were not user friendly. I loved the smells.”

Helpful Report

Posted 2 months ago

Hi Christine, Thanks so much for sharing your thoughts — we’re really glad to hear your skin felt nicely moisturised and that you enjoyed the scents! 😊 We really appreciate your feedback on the presentation as well. We’re always looking for ways to balance ease of use with keeping our packaging as minimal as possible, so it’s really helpful to hear your perspective. Thanks again for taking the time to let us know — it means a lot to us. Warm Regards, Andrea - team grüum

Posted 2 months ago

“I was introduced to Gruum, with a very good offer. I received my three small boxes which I thought were soap. I then found that they are bars of moisturiser, the body butter is perfect, so easy to use and nice to know it has no nasties. The hand moisturiser is a bit too greasy for my liking and I haven't tried the face one yet as I have very sensitive skin on my face, so am a bit nervous to try it. I would be interested in your hair care products in the future.”

Helpful Report

Posted 2 months ago

Hi Katherine, Thanks so much for sharing your experience — we’re so glad you discovered us and that you’re enjoying the body butter! It’s great to hear you’re finding it easy to use and that the ingredients are just right for you 😊 We really appreciate your honest thoughts on the hand moisturiser too — everyone’s preferences are different, and your feedback is so helpful. If you do decide to try the face bar, we’d suggest giving it a little patch test first, just to make sure it suits your skin comfortably. It’s lovely to hear you’re interested in our hair care range as well — we’d be delighted for you to explore it when you’re ready! If you ever have any questions or would like recommendations, just let us know. Warm Regards, Andrea - team grüum

Posted 2 months ago

“Hi I ordered gruum when it popped up randomly on an ad and I’m so glad I did, I love the feel and snall compact bars. I’ve only used the facial moisturiser as I’m saving the other two to take on holiday as I’m sure they will be so great!!”

Helpful Report

Posted 2 months ago

Hi Julie, Thanks so much for your lovely feedback. We’re so pleased you’re enjoying the feel and compact size of our bars. It sounds like a treat to take them on holiday, and we hope they make your trip even more enjoyable! Warm Regards, Andrea - team grüum

Posted 2 months ago

“Easy to order and arrived on time. Lovely fresh scent, good product and competitively priced.”

Helpful Report

Posted 2 months ago

Hi there, Thanks so much for your lovely feedback! We’re really pleased to hear everything was easy to order and arrived right on time 😊 It’s great to know you’re enjoying the fresh scent and finding the product great value too. Warm Regards, Andrea - team grüum

Posted 2 months ago

“Excellent products at good prices and prompt delivery service”

Helpful Report

Posted 2 months ago

Hi there, Thanks so much for the 5 stars! We're really glad to hear you’re enjoying the products and happy with the delivery service. Warm regards, Mikaela – Team grüum

Posted 2 months ago

“I love the room spray, does not smell at all chemical .would like a choice of scents though”

Helpful Report

Posted 2 months ago

Hi Yvonne, Thanks so much for the 5 stars! We are so pleased to hear that you love our room spray. Check out our other scents here https://www.gruum.com/?s=room+spray&post_type=product&dgwt_wcas=1 Warm regards, Mikaela – Team grüum

Posted 2 months ago

“I love all of your products. The roll on fragrances smell really nice, as do the soap bars and shower gels which lather well in in hard water. I would recommend you to anyone. Thank you.”

Helpful Report

Posted 2 months ago

Hi Irene, Thanks so much for the 5 stars! We're really glad to hear you’re enjoying all of our products. It means a lot to know you’d recommend us. Warm regards, Mikaela – Team grüum

Posted 2 months ago

“Purchased products from Gruum a few times now and I am a bit obsessed with them! The scents are all heavenly and so hard to choose from! Love the skincare line and the reed diffusers. My husband also raves about the face wash and the sleep spray for the pillows.”

Helpful Report

Posted 2 months ago

Hi Irina, Thanks so much for the 5 stars! We’re really happy to hear you’ve enjoyed so many of our products — it means a lot. It’s wonderful to hear both you and your husband are loving your routines with us. Warm regards, Mikaela – Team grüum

Posted 2 months ago

“J’ai découvert gruum dans un coffret beauté pour homme et c’est vraiment gruum qui est sorti du lot les produits sont variés et sentent bon et ont presque un effet immédiat. Le prix reste tout de même élevé ainsi que la livraison du fait qu’il n’y en ai pas en France mais je continuerai d’en acheter”

Helpful Report

Posted 2 months ago

“I ordered the Cleansing Balm 25g, Exfoliating Toner 50ml and Facial Serum 30ml as part of a Spring Skin & Hair promotion for £4.95. I must that say I am very impressed! I am yet to try the toner, as it is not something I have ever used before, but the cleansing balm is very gentle on the skin and the facial serum smells absolutely divine! The serum feels very pleasant when applied to my skin. I don't like using moisturisers as they often feel too greasy. I really like the clean, minimalist and scandi style packaging and I plan to try some more Gruum products soon!”

Helpful Report

Posted 2 months ago

Hi there, Thanks so much for the 5 stars! We're really glad to hear you're enjoying our products. It’s great to know they are working well for your skin. We’re delighted you’re loving the packaging as well. Hope you enjoy trying more from grüum! Warm regards, Mikaela – Team grüum

Posted 2 months ago

“I took advantage of a very generous offer and ordered, the shampoo bar, face cleansing bar and roll on scent. The scent I love, it’s sandalwood which is lovely, however the shampoo bar was awful, it didnt lather at all and is definitely not suitable for long hair. And the face cleansing bar was also terrible. It didnt lather, and left a plastic feeling fill on my face, had to re wash my face with my usual face wash to get it off, threw both bars away. Won’t be purchasing anything from Gruum again unfortunately.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for taking the time to leave your feedback — I’m really sorry to hear that some of the items weren’t a good fit for you. We’ve reached out to you privately as we’d really like to look into this further and see how we can help. Warm regards, Mikaela – Team grüum

Posted 2 months ago

“Discovered this company through the McDonalds monopoly game. There were a few products I really liked and have been repeatedly ordering since. Delivery is always quick and the products are excellent.”

Helpful Report

Posted 2 months ago

Hi David, Thank you so much for your lovely feedback! We’re thrilled to hear that you’ve been enjoying our products and that delivery has always been quick. It’s wonderful to know you discovered us through the Monopoly game and have kept coming back — your support means so much! Warm Regards, Andrea - team grüum

Posted 2 months ago

“Beautiful products for the planet and your body. The perfume ranges are lovely and natural. The use of natural soap bars is great too. It's so good to find a committed to doing good for the planet and for yourself.”

Helpful Report

Posted 2 months ago

Hi Michelle, Thank you so much for your lovely feedback! We’re delighted to hear that you’re enjoying our natural products and perfume ranges, and that our commitment to the planet resonates with you. It’s wonderful to know our efforts make a difference for both you and the environment! Warm Regards, Andrea - team grüum

Posted 2 months ago

Gruum is rated 4.7 based on 25,875 reviews