Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,430 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,430 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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326

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with all the products I’ve ordered and will continue to use there products”

Helpful Report

Posted 1 month ago

Hi Marilyn, It’s wonderful to hear you’re very pleased with the products you’ve ordered and that you plan to continue using them. We really appreciate your support and kind feedback. Warm Regards, Andrea - team grüum

Posted 1 month ago

“The best body bar I’ve used in a long time. The face, hand and body moisturiser bars/ after sun have been a life save! Very easy to carry around in your bag on the go also! Perfect for holidays as a packaging is eco-friendly.”

Helpful Report

Posted 1 month ago

Hi there, It’s wonderful to hear how useful grüum products have been for your travels, especially having compact, travel-friendly sizes that pack easily and make things simpler on the go. We’re really pleased the soaps, shampoo bars, and tins have worked so well for you, and it’s great to hear you’re enjoying favourites like the face oil. We’re also glad you’re making the most of our offers — it’s always nice to be able to treat yourself while keeping things affordable. Warm Regards, Andrea - team grüum

Posted 1 month ago

“Love all the products from Gruum. I've had beauty product to sprays for the home, so glad I gave them a try.”

Helpful Report

Posted 1 month ago

Hi Christine, It’s wonderful to hear you’re enjoying such a wide range of grüum products, from skincare through to home sprays. We’re really pleased you gave us a try and that it’s all been a positive experience for you. Warm Regards, Andrea - team grüum

Posted 1 month ago

“Great company. I hate putting chemicals into and onto my body. I have made my own products in the past for myself,but yeah it's fiddly. So finding Gruum was a god send. Fantastic products and great team. Thanks.1 HAPPY customer”

Helpful Report

Posted 1 month ago

Hi Beverley, It’s wonderful to hear you’ve found grüum such a great fit for what you’re looking for, especially given your preference for avoiding unnecessary chemicals. We’re really pleased the products and team have made things easier for you compared to making your own. Thank you so much for your kind words — we really appreciate your support. Warm Regards, Andrea - team grüum

Posted 1 month ago

“Everything I've bought has been amazing. Especially the deodorant - it's the best deodorant I've ever bought and it works wonders lasting all day.”

Helpful Report

Posted 1 month ago

Hi there, It’s wonderful to hear you’ve been enjoying everything you’ve tried and that the deodorant has been such a standout for you. We’re especially pleased it’s lasting well throughout the day and working so effectively for you. Thank you so much for your lovely feedback and support. Warm Regards, Andrea - team grüum

Posted 1 month ago

“I looooove this British company with its Scandanavian name/aesthetic. Its eco ethos - sustainability meets responsibility - is a must for a conscious consumer like myself. Most of their products are handmade and manufactured within the UK. Grüum skin products are gentle and hydrating. The candles and room scents smell lovely and linger for hours - even my two little mutts don't mind them. Give them a try.”

Helpful Report

Posted 1 month ago

Hi Simone, It’s wonderful to hear how much you’re enjoying grüum and that our ethos around sustainability and conscious choices really resonates with you. We’re especially pleased you’re enjoying both the skincare and the home fragrance range, and that even your two little mutts are happy with the scents too! Thank you so much for your thoughtful feedback and recommendation — we really appreciate your support. Warm Regards, Andrea - team grüum

Posted 1 month ago

“Having used gruum products for over a year now I have to say I am extremely pleased, I actually look forward to shower / baths and general hygiene using Gruum products- always leaving me feeling refreshed and clean and smelling great , from deodorant stick to refreshing face wash to pulse point roller and under eye roller , also I love the room defuser which is truly uplifting . Recommending Gruum is a no brainier and I find it’s reasonably priced and compared to similar products very good value”

Helpful Report

Posted 1 month ago

Hi Samuel, It’s wonderful to hear you’ve been using grüum products for over a year and that they’ve become such an enjoyable part of your daily routine. We’re really pleased they leave you feeling refreshed and that you’re enjoying such a wide range, from skincare through to fragrance and home products. It’s also great to hear you feel they offer good value and that you’d confidently recommend them — that really means a lot to us. Warm Regards, Andrea - team grüum

Posted 1 month ago

“Great products well packed. Make interesting and well received presents”

Helpful Report

Posted 1 month ago

Hi there, It’s wonderful to hear you’re enjoying the products and that they’ve made such well-received gifts. We’re also really pleased everything arrived well packed. Thank you for your lovely feedback and support. Warm Regards, Andrea - team grüum

Posted 1 month ago

“The products I ordered are amazing. I purchased a set that contained serum, exfoliating toner and a face wash bar. My skin has never looked better. The serum is easy to apply and sinks in so well. Really happy and I will re purchase”

Helpful Report

Posted 1 month ago

Hi Sarah, It’s wonderful to hear you’re enjoying your skincare set and that the serum, exfoliating toner, and face wash bar are working so well for you. We’re especially pleased your skin is looking better and that the serum is absorbing nicely into your routine. Thank you so much for your lovely feedback — we’re really glad to hear you’ll be repurchasing. Warm Regards, Andrea - team grüum

Posted 1 month ago

“Lovely products ordered on offer for my granddaughters. They love anything like this so it was a joy to buy them. Ordering was simple and easy, even for an 'oldie'!! Items came well packaged, fitted through the letterbox, which meant I didn't have to wait in for delivery, and the smell was wonderful. Non-offer prices are a little too expensive for me but i understand the work put in from an independent and eco-friendly business. I'll keep my eye on future offers...”

Helpful Report

Posted 1 month ago

Hi Linda, Thank you so much for your lovely review! We're delighted to hear that your granddaughters are enjoying their grüum products and that it was such a joy to treat them. Thank you as well for your honest feedback. We appreciate your kind words and support 🧡 Kind regards, Team grüum

Posted 1 month ago

“I love grim products and initially bought them with an offer voucher , stumbling by chance across their facial serums which l love. I have bought my son the summer skin care package with toiletries bag, for his trip to Bali. The great thing is everything has a “Unisex” look to it making it attractive to all. I will buy again . 🙂”

Helpful Report

Posted 1 month ago

Hi Sam, It’s wonderful to hear you discovered grüum through an offer voucher and ended up finding products you really love — especially the facial serums. We’re also really pleased to hear the summer skincare package made a great gift for your son’s trip to Bali, and that you appreciate the unisex design and simplicity of the range. Thank you so much for your kind feedback and support — we’re really glad to hear you’ll be back again 🙂 Warm Regards, Andrea - team grüum

Posted 1 month ago

“Used gruum for a while now, several products l repeat order and often tempted to try something new with their great offers. Easy to use website and prompt delivery.”

Helpful Report

Posted 1 month ago

Hi there, It’s wonderful to hear you’ve been enjoying grüum for a while and that you have some regular favourites you keep coming back to, while also trying new products from time to time. We’re really pleased you find the website easy to use and delivery prompt as well. Thank you so much for your continued support. Warm Regards, Andrea - team grüum

Posted 1 month ago

“Great natural products. I bought the xmas calendar to try everything. Was well worth the money and I've found my new skincare regime face and body. The candles,waxmelts and roomsprays all smell devine too as does the roll on perfumes. Already repeat ordered some of my fave items. Easy website to navigate, Great packaging and quick delivery. Love the sales and random offers too. Can't fault Gruum !”

Helpful Report

Posted 1 month ago

Hi Lynn, Thank you so much for your positive comments, we’re delighted you’re enjoying our products! We truly appreciate you taking the time to share your thoughts. Warm regards, Mikaela – Team grüum

Posted 1 month ago

“I have used grüum for a few years now & it suits my skin while also being organic & environmentally kind. Less packaging is a bonus. The ordering is fairly easy & delivery is very quick. The price is vey competitive. My husband uses some of the products & I have also introduced it to my sister in Germany who has problem skin. It seems to help her. Friends really liked the products I gave them. Any problems are addressed quickly”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your lovely review! It’s great to know you’re enjoying our products—we’re really grateful for your support. Warm regards, Mikaela – Team grüum

Posted 1 month ago

“Ordered misshapen soaps and shampoo and conditioning bars. I had previously tried the soap from a promotional event and liked how my skin did not become irritated by it. The bars were different sizes but that mattered not as it’s for home use not for gifting. There was an assortment of scents and so far all have been gorgeously scented and good for my skin. I wanted to make the change to bars for my hair and ditch the nasties in the main stream products. My curly hair hates coconut so unfortunately my choices were limited with gruum, but I did find one and my hair is very happy with it. I used to lather conditioner onto my hair to detangle. I have had to adapt and now run the conditioner bar down the length of my hair. This approach is working and my hair feels healthy and smells great. I am extremely happy with my purchases and will be putting the hair care onto a subscription basis and continuing with mismatched as much as I can.”

Helpful Report

Posted 1 month ago

Hi Mykel, Thank you so much for such a detailed and thoughtful review—we’re absolutely delighted to hear how happy you are with your purchases! We’re especially pleased to hear your hair is getting on so well with the bars too, and that you’ve found a routine that works for your curls—that’s fantastic to hear. Your feedback around ingredient preferences is also really helpful for us. Thank you again for choosing us and for your lovely comments—it truly means a lot to us. Warm regards, Mikaela – Team grüum

Posted 1 month ago

“Hello I've been using gruum products for a good while now hair soild shampoo,deodorant, hair oil ,prickly pear oil now im using the room spray and I received room scented candles at Christmas Brilliant fragrance which lasts for quite awhile (I have five dogs ) so its needed Brilliant service always Keep up the good work 10 🌟 to you all Also what about refils for room spray bottles”

Helpful Report

Posted 1 month ago

Hi Noelle, We’re so glad you’re enjoying your grüum goodies! Thank you for your kind feedback and for choosing us—it really means a lot. Warm regards, Mikaela – Team grüum

Posted 1 month ago

“I first ordered your shampoo and conditioner which my hair liked that even my hairdresser asked what I was using as it was helping. Iam now testing your soaps, moistureiser and serum. Shop shelf products have too many chemicals.”

Helpful Report

Posted 1 month ago

Hi Mary, We’re so pleased to hear you’re enjoying our products—thank you for choosing us! We really appreciate your kind words and for taking the time to leave such a positive review. Warm regards, Mikaela – Team grüum

Posted 1 month ago

“I started using Gruum when I went traveling to Tanzania, because the I could buy small sizes of products that I needed that packed well ie soap and bar hair shampoo also with cute tins. Also love the face oil and peppermint foot cream. Love the great offers available from time to time, you can treat yourself without breaking the bank..”

Helpful Report

Posted 1 month ago

Hi there, It’s wonderful to hear how useful grüum products have been for your travels, especially having compact, travel-friendly sizes that pack easily and make things simpler on the go. We’re really pleased the shampoo bars, soaps, and tins have worked so well for you, and it’s great to hear you’re enjoying favourites like the face oil and peppermint foot cream too. We’re also glad you’re making the most of our offers — it’s always nice to be able to treat yourself while keeping things affordable. Warm Regards, Andrea - team grüum

Posted 1 month ago

“I have using Gruum for quite a while now and really love their products. I don’t buy any single use plastic so love the tins! Adore the hand cream, the foot cream and the body butter in particular,and they smell divine! Highly recommend them, great company”

Helpful Report

Posted 1 month ago

Hi Gloria, It’s wonderful to hear you’ve been enjoying grüum products for quite a while now and that our more sustainable packaging approach fits so well with your values. We’re especially pleased to hear the hand cream, foot cream and body butter have become favourites for you. Thank you so much for your kind recommendation and continued support. Warm Regards, Andrea - team grüum

Posted 1 month ago

“Fabulous products, I’ll definitely be buying more.”

Helpful Report

Posted 2 months ago

Hi there, It’s wonderful to hear you’re enjoying the products and planning to come back for more. We really appreciate your lovely feedback and support. Warm Regards, Andrea - team grüum

Posted 1 month ago

Gruum is rated 4.7 based on 26,430 reviews