Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,344 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,344 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Julia Whitwam

Una Griffiths

Barbara Ritchie

Mrs Deborah Parish

319

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I really love this company , they go out-of-the-way to help you, I've used many of their products, all packaging is recyclable which is a big plus. Then above that the products are great. I bought my daughter the advent calendar, she absolutely loved it I use the sleep mist which does calm me, I spray it on my pillowcase. Great. The first things I used were the shampoo bars , keeps my hair lovely and lasts well. I've told many people about the company and now they are hooked”

Helpful Report

Posted 2 months ago

Hi Janice, Thank you so much for your wonderful feedback! We’re thrilled to hear how much you and your daughter are enjoying our products, from the advent calendar to the sleep mist and shampoo bars. It’s fantastic to know that our recyclable packaging and care for our customers make a difference too. Your support and recommendations mean the world to us. Warm regards, Andrea – team grüum

Posted 2 months ago

“I love the products. I have the conditioner soap, toner and cleanser. They work really well on my skin.”

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Posted 2 months ago

Hi Esther, Thank you for your lovely feedback! We’re so pleased to hear that the conditioner soap, toner, and cleanser are working well for your skin. It’s wonderful to know you’re enjoying the products. Warm regards, Andrea – team grüum

Posted 2 months ago

“I continue to buy the shampoo bars as I find they last for ages, lather really well and smell great. They also get my hair really clean! I bought my husband the one for sensitive flaky scalp, and it's the best his scalp has been in 20 years!!”

Helpful Report

Posted 2 months ago

Hi, Thank you so much for sharing your experience — we’re really pleased to hear how well the shampoo bars work for you. It’s great to know they last a long time, lather beautifully and leave your hair feeling fresh and clean. We’re also delighted to hear your husband has had such a positive experience with the sensitive flaky scalp bar. We really appreciate you taking the time to leave a review. Warm regards, Andrea – team grüum

Posted 2 months ago

“I love the shampoo and conditioner bars, the prickly pear oil and the face washes!”

Helpful Report

Posted 2 months ago

Thank you so much for your kind words — we’re delighted you’re enjoying the bars, the Prickly Pear oil, and our face washes. Best wishes, Team grüum

Posted 2 months ago

“Love the products especially the facial oils. Always feel good quality and I love the angular bottles. I enjoy trying different products x”

Helpful Report

Posted 2 months ago

Nadia, thank you for your wonderful feedback. We’re thrilled you love the facial oils and the angular bottles — it means a lot to us. Best wishes, Team grüum

Posted 2 months ago

“I absolutely love your products!!!....The oils and gels really suit my skin, Also tried the shampoo it's so good!!...All of these are a perfect size for taking on holiday!! Great friendly service...”

Helpful Report

Posted 2 months ago

Hi Gillian, Thank you so much for your lovely feedback and for your support. We’re delighted to hear that the oils, gels and shampoo suit your skin so well, and that you’re enjoying how travel-friendly they are too. It’s also great to know our service has made a positive impression. We really appreciate you taking the time to share your experience. Warm regards, Andrea – team grüum

Posted 2 months ago

“I have always received fast and efficient service with any orders placed and products great. Recently I had a technical issue when ordering and Alex went over and above when rectifying the issue and sorted it all out promptly, solved it and arranged delivery for me too The personal customer service I have received is second to none and leaves many other companies in their shadow! I love the Grüum products and the whole package I have received from start to finish is demonstrative of how they go that extra mile because they can/want to. If you haven’t already tried Grüum, I would only ask: Why not?!! I’m pleased to leave them a glowing 5 star review because it’s well deserved!!!”

Helpful Report

Posted 2 months ago

Hi Rachel, Thank you so much for taking the time to leave such a wonderful review and for your incredible support. We’re delighted to hear that you’ve consistently received fast, efficient service and that you’re enjoying the products. It’s especially lovely to hear your kind words about Alex — going the extra mile for our customers is something we truly care about, so your feedback means a great deal to us. Knowing that the whole experience, from start to finish, has stood out to you really makes our day. Thank you again for such a glowing recommendation. We’re so pleased to have you as part of the grüum community. Warm regards, Andrea – team grüum

Posted 2 months ago

“i absolutely love his company's products! I especially love the hair shampoo and conditioner, their smell being just fabulous. I would recommend Gruum to anyone.”

Helpful Report

Posted 2 months ago

Jennifer, thank you so much for your lovely review. We’re thrilled you’re enjoying the shampoo and conditioner — your recommendation means a lot to us. Best wishes, Team grüum

Posted 2 months ago

“Find the products very good for my skin”

Helpful Report

Posted 2 months ago

“Love the variety of products you can buy from Gruum. I like to support small businesses!”

Helpful Report

Posted 2 months ago

“Absolutely love the Midnight Aurora room home fragrance.. Two or three sprays completely gets rid of any unwanted smells.and leaves a gorgeous smell,. l keep one in the kitchen and bathroom ,porch and one in my handbag .This was my second order but the small bottles last ages as you only need a small amount”

Helpful Report

Posted 2 months ago

“Excellent products by a great company - prerfeft if you are looking to get more natural and less nasties in your health and beauty products. Fantastic vualueband just as effective and beautiful smelling as the ones with the hefty price tags. Thank you!”

Helpful Report

Posted 2 months ago

“I absolutely love grüum products and everything grüum stands for. I use a wide range of the products and just because they’re cheaper it doesn’t make them less than. They smell great, do what they say on the box and they last and are great for my sensitive skin, and also make fantastic gifts. The products are all natural with no nasty chemicals or unnecessary packaging. Which makes the products more affordable and great value for money. I would highly recommend you give these guys a go, and spread the word, grüum is the way forward. 👍”

Helpful Report

Posted 2 months ago

“I have been using Gruum products for around 18 months now and I would definitely recommend them. They are reasonably priced, make my skin feel wonderful and they smell amazing.”

Helpful Report

Posted 2 months ago

“I like the products and the fact they come in travel sizes. They have a neutral smell, not too overpowering but just right. Delivery is always fast. Overall amazing products and website.”

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Posted 2 months ago

“Good, safe products. I’m always happy with whatever I get from Gruum and they do some really good deals as well which always helps. Thank you.”

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Posted 2 months ago

“Great products that work and make you feel good.”

Helpful Report

Posted 2 months ago

“Items arrived very timely. Ideal size for travel bag. Good products, which I was pleasantly surprised snout. Would consider purchasing again.”

Helpful Report

Posted 2 months ago

“I only use Gruum products on my hair now, as they are the only ones that don’t irritate my scalp. We also like the soaps so order both regularly. It’s good to know that they’re better for the environment too.”

Helpful Report

Posted 2 months ago

“One of the best products I have come across. Easy and gentle on the skin. Nourishing, revitalising and moisturising well.”

Helpful Report

Posted 2 months ago

Gruum is rated 4.7 based on 25,344 reviews