Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,846 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,846 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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327

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gruum came to my attention through a partner offer with Vodafone. I was keen buy the items for holiday travel as a gift for a niece heading off in a camper van. The range of products were fab and came in a letter box friendly box. It was presented beautifully and made a great gift. It's eco credientals have of course found favour with my niece so I know I will be back for more products. Many thanks”

Helpful Report

Posted 2 months ago

Hi Julie, Thanks so much for taking the time to leave such a lovely review! We’re delighted to hear you discovered grüum through the Vodafone offer and that the products made a great gift for your niece’s camper van travels. It’s wonderful to know you enjoyed the range, packaging, and eco-friendly approach too. We hope your niece loves using the products, and we’ll be delighted to welcome you back for more in the future! Warm Regards, Andrea - team grüum

Posted 2 months ago

“I never received my parcel 😡😡”

Helpful Report

Posted 2 months ago

Hi Suzanne, Thanks for leaving a review. We’re sorry to hear you haven’t received your parcel. We’ve reached out to you privately so we can look into this further and help get this resolved for you. Please reply when you can, and we’ll be happy to assist. Warm Regards, Andrea - team grüum

Posted 2 months ago

“The products smell nice, not overly perfumy. They moisturise but dont leave a greasy feeling”

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Posted 2 months ago

Hi Christopher, Thanks so much for taking the time to leave a review! We’re really pleased to hear you’re enjoying our products and that you like the subtle scents and moisturising feel without any greasy finish. Warm Regards, Andrea - team grüum

Posted 2 months ago

“Ordered as part of an order on a beauty website. Hugely impressed and surprised at the quality of the products. I may just have found my new go to.”

Helpful Report

Posted 2 months ago

Hi Lucinda, Glad you’re enjoying grüum – thanks for the lovely review! 😊 Warm regards, Mikaela Team grüum

Posted 2 months ago

“Amazing company”

Helpful Report

Posted 2 months ago

Hi Evie, Thanks a million for the 5 stars! We’re so glad we hit the mark 🌟 Warm regards, Mikaela Team grüum

Posted 2 months ago

“Excellent products and great value”

Helpful Report

Posted 2 months ago

Hi F Wilson, We really appreciate your support! So glad you’re loving grüum 🙌 Warm regards, Mikaela Team grüum

Posted 2 months ago

“I ordered skin care products and they are amazing with reasonable affordable prices. I found easy to order online and it delivered quickly. Thank you”

Helpful Report

Posted 2 months ago

Hi Susan, Thank you so much for your kind words! We’re thrilled you had a great experience 😊 Warm regards, Mikaela Team grüum

Posted 2 months ago

“Thank you gruum ,i have seen a differance in my hair ,feeling fab thank you will order more”

Helpful Report

Posted 2 months ago

Hi there, This is so great to hear, thank you for sharing your experience and for your loyalty. Warm regards Mikaela Team grüum

Posted 2 months ago

“Excellent products, effective, simple, ethical. The company is run by very lovely people, who develop wonderful products. Skin friendly and cruelty free. I'm a dedicated customer and I love Gruum. Very highly recommended.”

Helpful Report

Posted 2 months ago

Hi Fleur, Thank you so much for your kind words, your review means a lot to us and we really appreciate your loyalty. We are so pleased you are enjoying your products! Warm regards Mikaela-Team grüum

Posted 2 months ago

“I discovered the products via an offer. I especially like the mineral deodorant. No waste and very effective.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for taking the time to share your experience. We are so pleased that you are enjoying your products and you found the deodorant very effective, this is great to hear! Warm regards Mikaela-Team grüum

Posted 2 months ago

“I gifts received an £ 20.00 voucher with via Vodaphone rewards. Thought this was a company i could use again. my £ 20.00 voucher got me a very limited choice which i choose a 50 ml suntan cream and an after sun tan cream thhat was disapointing .Didnt like either product much . Would rather have been able to purchase say from the The White Company - the products smell amazing or spend my money at Boots where you can get free gifts with two purchases of cosmetics -the gifts really do help to to choose what to buy again -I now love their Lip care and would never have thought to buy it if I hadn't tried it for free. When i buy products on line ie MnS, Boots John Lewis I don't get a hard sell at the end of purchase offering random vouchers -doesnt seem a quality company from appearances . Altogether would have liked some free samples of your products to the value of £ 20.00 so that I could thhink thats nice and purchase full price but i feel you lost my custom. Good luch anyway”

Helpful Report

Posted 2 months ago

Hi Jessica, Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn't meet your expectations. We really appreciate your honest comments, as they help us understand where we can improve. While we're sorry we weren't the right fit for you this time, we're grateful that you gave grüum a try and wish you all the best in finding products you love. Warm regards, Mikaela-Team grüum

Posted 2 months ago

“Excellent products at reasonable prices.”

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Posted 2 months ago

Hi Kered, Thank you so much for your kind comments, we are so pleased you like the products and find us good value for money. Warm regards Mikaela-Team grüum

Posted 2 months ago

“I have used the face suncream which is excellent protection. The hydrating mist is a must this summer, I keep it in the fridge”

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Posted 2 months ago

Hi Karen, Thanks for the 5 stars! We really appreciate your support. Such a good idea to leave the Hydrating Mist in the fridge, we will have to try this! Thanks for sharing. Warm regards Mikaela-Team grüum

Posted 2 months ago

“1st class service and products. Quick and easy transaction”

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Posted 2 months ago

Hi Ken, Thank you for your awesome review, we really appreciate it!

Posted 2 months ago

“Great products for the sunny weather, only reason I wouldn’t bump it up to a 5 star is the lip oil is extremely oily and leaves white residue”

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Posted 2 months ago

Hi Margarida, We appreciate your positive feedback, thank you for your support!

Posted 2 months ago

“Quality products quickly delivered. Always prompt responses to customers”

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Posted 2 months ago

Hi there, We appreciate your positive feedback, thank you for your support!

Posted 2 months ago

“I was given a voucher for this company and so had a look at their website. I came across the roll on fragrance, Santorini Summer. I love the Bergamont notes a beautiful fragrance in a handy size. A few rolls on the pulse and wrist is lovely.”

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Posted 2 months ago

Hi there, We appreciate your positive feedback, thank you for your support!

Posted 2 months ago

“Lovely products at affordable prices! Didn't disappoint!”

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Posted 2 months ago

Hi there, Thank you so much for the 5 stars! We’re truly grateful for your support. 🧡 Kind regards, Team grüum

Posted 2 months ago

“Great stuff at a great price. Their shaving cream is one of the best I've come across.”

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Posted 2 months ago

Hi Jack, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 2 months ago

“This company is so easy to order from and delivery is quick. They come in nice boxes and a little card to say thank you. A small bisness that puts there all into there products and cares about there customer reviews.”

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Posted 2 months ago

Hi Rachael, Thanks so much for taking the time to leave such a lovely review! We’re really pleased to hear you’ve had a great experience with ordering and delivery, and that you enjoy the packaging and little thank-you touches. Your kind words mean a lot to the team. Warm Regards, Andrea - team grüum

Posted 2 months ago

Gruum is rated 4.7 based on 26,846 reviews