Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,009 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,009 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Gruum 5 star review on 20th October 2025

308

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products. Love the kits for holiday and traveling.”

Helpful Report

Posted 2 months ago

“I like grumm products knowing they are free from nasty carcinogenic additives. The deodorants & soaps smell devine. Not keen on the hair conditioner bars as they are awkward trying to get the product on long hair. The bars get stuck in the tin container which is awkward when you have wet hands in shower. Shampoos are great and lather well and leave the hair feeling nice and clean. Think some of the face products are a bit expensive for the amount you get.”

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Posted 2 months ago

“Easy to use website. Great products with lots on information on each product. Very decently priced products Quick easy delivery and the products were fab!! Great job”

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Posted 2 months ago

“Really great products. The subscription service is great and it means you get cheaper prices. Always delivered on time. You can change the frequency or cancel easily. I use the prickly pear oil, it’s great. The only thing I would improve is the website usability, I find it a bit confusing sometimes and tricky to navigate. But gruum are a great company and fab customer service.”

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Posted 2 months ago

“I love their sun creme range. It is fragrance free and as I suffer from contact dermatitis from fragrances, it is perfect for me! It's good protection, kind to my skin. I also must say, the new packaging material is great, much softer and squeezable. Thoroughly recommend the products.”

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Posted 2 months ago

“The soap is great, I do not usually use soap as it feels 'squeeky' on my skin after however, this soap does not. It's very refreshing and super moisturising!”

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Posted 2 months ago

“My hair just doesn't look as good or shiny if I don't use gruum shampoo I like the lemon one for my blonde hair ,all their products are great !”

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Posted 2 months ago

“I have used Grüum products for a while now & I am very happy with them. They suit my skin perfectly. My latest purchase was a soap bar for my hair as well as the conditioner. I had previously being put of using it but was very pleasantly surprised by how well it worked. Its not easy to find good organic products at a sensible price. I use them for my health benefit as well the environmental impact.”

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Posted 2 months ago

“I am an experienced skincare user in my forties, having tried most brands including luxury premium skincare. I have switched to the Gruum facewash from a much pricier brand as it is so gentle on my skin and smells lovely. I now have this on subscription. I am also working my way through the lavendar spray, facial moisture bar and the facial gel. These products are excellent value and a pleasure to use.”

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Posted 2 months ago

“I mainly use the products for better sleep, but I have also used the calming spray and skin/hair products. Each and every one is fit for purpose. Love it!”

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Posted 2 months ago

“Charcoal soap bars are amazing for stressed/broken out skin”

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Posted 2 months ago

“The spray bottle was not working for the lavender night mist, I had to find a replacement.”

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Posted 2 months ago

Hi there, Thank you for letting us know, and I'm really sorry to hear that the spray bottle for your Lavender Night Mist wasn’t working properly. I've reached out to you privately to resolve this and make things right. Thanks again for your feedback — we really appreciate it! Best wishes, Andrea - team gruum

Posted 2 months ago

“Lovely products thoughtfully package,so very little waste. Like the sizes Love the 3 in 1 travel bar will save so much space when travelling.”

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Posted 2 months ago

“Loved the travel size face suncream and after sun. Great protection and no nasties”

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Posted 2 months ago

“Good service and great products with amazing deals. Definitely worth the money for what you get”

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Posted 2 months ago

“Every order I have received has been lovely, very happy, can't wait for the Christmas advent ,”

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Posted 2 months ago

“I love all the products that I have tried from Gruum, including hair and skin care products, perfumes, reed diffusers, candles and dental products. They are quite expensive if you pay full price for a single item but there have been great offers throughout the years that I have been buying from them. My daughters(3) and daughter in law have now started ordering regularly from Gruum as they too are impressed with the quality and eco friendly aspects of Gruum products.”

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Posted 2 months ago

“Everything perfect”

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Posted 2 months ago

“I found gruum through a promotion connected to my rail card. The sun cream is perfect for me (scottish redhead) as it's not runny, quick absorbing and it doesn't aggrivate my sensitive skin. I love the rollerball scents perfect to pop on your handbag. The wax melts smell amazing and the reed difgusers are long lasting. Everything is great value for money.”

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Posted 2 months ago

“As always greatt products efficient service and great deals. Well done keep it up.”

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Posted 2 months ago

Gruum is rated 4.7 based on 24,009 reviews