Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,429 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,429 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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326

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the products from gruum, the skin care in particular are a swear by. Product is always delivered in a decent time and packed in recycling packaging.”

Helpful Report

Posted 2 months ago

Hi! Thank you so much for your awesome review, we really appreciate it! So glad to hear everything has been working well for you. Enjoy your grüumies! Ana grüum Team x

Posted 2 months ago

“Love the products especially the soap”

Helpful Report

Posted 2 months ago

Hi Krystyna! We appreciate your positive feedback, thank you for your support! Ana grüum Team x

Posted 2 months ago

“Easy to order, products made a real different to my skin, it was clearer ans brighter honestly. The products have a lush smell, the scent was fresh, citrus but not overpowering. Good for my skin, good for the planet.. what more could you want.”

Helpful Report

Posted 2 months ago

Hi Andrew! Thank you so much for your awesome review, we really appreciate it! So glad to hear you’re enjoying the products and seeing such great results. Enjoy your grüumies! Ana grüum Team x

Posted 2 months ago

“I’m really impressed with the SPF products in my order. The texture is lightweight, absorbs quickly, and doesn’t leave any white cast — exactly what I look for in a daily sunscreen. It feels comfortable on the skin and gives great protection throughout the day. My order arrived well‑packaged and in perfect condition. Overall, a fantastic purchase that I’ll definitely be reordering.”

Helpful Report

Posted 2 months ago

Hi Deborah! Thank you so much for your lovely review, we really appreciate it! We’re so pleased to hear you’re happy with your order and we can’t wait to have you back again soon. Ana grüum Team x

Posted 2 months ago

“The Gruum items I have used have been lovely. I will be taking the sunscreen moisturiser on holiday.”

Helpful Report

Posted 2 months ago

Hi Moira! So glad to hear you are loving our sunscreen. Enjoy! Ana grüum Team x

Posted 2 months ago

“i have made 2 purchases from Gruum and the products are excellent and i would recommend using this company”

Helpful Report

Posted 2 months ago

Hi Sean! Thank you so much for your lovely review, we really appreciate it Ana grüum Team x

Posted 2 months ago

“A skin beauty routine that really works delivered in robust packable containers for air travel "hold bags and carry on " Not to mention affordable prices with updates of new products via email and the app. Excellent!”

Helpful Report

Posted 2 months ago

Hi! Thank you so much for your lovely review, we really appreciate it! We’re so glad to hear you’re enjoying everything and finding it all so convenient. Ana grüum Team x

Posted 2 months ago

“Not keen on these products at all”

Helpful Report

Posted 2 months ago

Hi Daniel, We’re sorry to hear the products weren’t for you. We always appreciate honest feedback, as it helps us understand where we can improve and better meet our customers’ expectations. Kind regards, grüum Team

Posted 2 months ago

“Lovely products, neatly packaged. They smell wholesome, and feel nourishing on the skin and lips. The rollerball scents and lip products have been my fave so far. I've given some products as (well received) gifts...am very happy to spread the word of gruum, pronounced groom :-)”

Helpful Report

Posted 2 months ago

Hi Caroline! Thank you so much for your lovely support, we really appreciate it! We’re so happy to hear you’re enjoying your products and sharing them as gifts too. Ana grüum Team x

Posted 2 months ago

“I usually buy your shampoo bars to take on holiday with me and they are ideal for packing and easy to use when camping.”

Helpful Report

Posted 2 months ago

Hi! Thank you so much for your support! So glad to hear they’re working perfectly for your travels. Enjoy!! Ana grüum Team x

Posted 2 months ago

“Like all the products and even though I have sensitive skin I've never reacted to any of the skin products. Particularly like the lack of single use plastic.”

Helpful Report

Posted 2 months ago

Hi Julie! Thank you so much for your kind review. We're really glad our products suit your sensitive skin and that you value the lack of single-use plastic. Kind regards, grüum Team

Posted 2 months ago

“I really like this brand. I've only tried a few of the products, but they've all been amazing. I particularly like the shampoo bar- it smells amazing and leaves my hair feeling fresh. I like how the products come neatly and securely packaged and they always arrive quickly.”

Helpful Report

Posted 2 months ago

Hi Amelie! Thank you so much for your lovely review, we really appreciate it! We’re so glad to hear you’ve been enjoying the products and that they’ve made a great impression so far. Enjoy your grüumies! Ana grüum Team x

Posted 2 months ago

“Nice and easy to order online. No problems and items arrived very safe and securely in a box. Thank you :)”

Helpful Report

Posted 2 months ago

Hi Christine! We appreciate your positive feedback, thank you for your support! Ana grüum Team x

Posted 2 months ago

“Lovely products at a reasonable price”

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Posted 2 months ago

Hi! Thank you so much for your 5 star review, you've made our day! Ana grüum Team x

Posted 2 months ago

“It was a pleasant surprise to be able order a group of products at such a good price. A little disappointing that the products took almost 2 weeks to arrive. The suncream is a good size to keep in the pocket and I like the packaging design. I struggle to get on with the After Sun Bar. I used it according to the instructions, but found dragging it on my skin strnge, and the consitency too oily. Overall I like the idea of the products, but I have found better out there.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for taking the time to share your feedback. We’re really pleased to hear you enjoyed the value of the offer, as well as the convenient size and packaging of the suncream. We’re sorry to hear the delivery took longer than expected and that the After Sun Bar wasn’t quite right for you. Thank you again for giving our products a try and for sharing your experience with us. Kind regards, grüum Team

Posted 2 months ago

“Wasn't impressed with what was on the offer when it arrived. Seems that I was sent samples of your products which was rather misleading when I ordered Expected full size of the product. I know it was a special offer but Seems like a bit of a scam.”

Helpful Report

Posted 2 months ago

Hi Debra, We’re sorry to hear you were disappointed with your order. Please do get in touch with us at support@gruum.com with the name of the offer and the product you received, and we’ll be happy to clarify this for you. We’d also like to reassure you that we do not include sample products in our promotions, and product sizes are always stated on the offer landing page to help customers know exactly what to expect. Kind regards, grüum Team

Posted 2 months ago

“I saw an offer through Martin lewis website, I ordered the summer range, it was easy to order and was delivered quickly, the product is nicely packaged and smells and feels nice, I am however still waiting for summer! These items are also small enough to take on holiday, which is handy.”

Helpful Report

Posted 2 months ago

Hi! We appreciate your positive feedback, thank you for your support! Ana grüum Team x

Posted 2 months ago

“Love the shampoo bars. Last for ages as you use so very little each time. Great for taking abroad on holiday as not a liquid and they use little room.”

Helpful Report

Posted 2 months ago

Hi there! Thanks so much for your lovely review. We’re really glad you’re enjoying the shampoo bars and that they’re great for travel. Kind regards, grüum Team

Posted 2 months ago

“Absolutely love the room fragrances! They smell amazing. Even my partner commented on how gorgeous they smell. The fragrance lasts for ages. So impressed.”

Helpful Report

Posted 2 months ago

Hi Lisa, Thank you for your review. So glad you and your partner love the room fragrances and that they last well. We really appreciate your support! Warm regards, grüum Team

Posted 2 months ago

“Loved the products. Great quality and they smell divine. Customer service was great too.”

Helpful Report

Posted 2 months ago

Hi there! Thank you so much for your wonderful review. We’re thrilled you loved the products and that the scent impressed you. Kind regards, grüum Team

Posted 2 months ago

Gruum is rated 4.7 based on 26,429 reviews