Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,009 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,009 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Gruum 5 star review on 20th October 2025

308

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy website to use. Lots of special offers and orders sent very quickly and safely.”

Helpful Report

Posted 2 months ago

“great products as an introduction to this company. lovely stuff”

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Posted 2 months ago

“Have bought several products from Grumman and would highly recommend. Communication first class. Products are exceptional.”

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Posted 2 months ago

“Lovely foot cream, easy ordering and quick delivery. A bit expensive and only ordered from a freebie offer.”

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Posted 2 months ago

“online easy acces to quality toiletries”

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Posted 2 months ago

“5 * and well deserved. Ive tried many solid shampoo bars and Gruum wins hands down. I have very fine hair with tendency to be greasy. Also bleached. The shampoos do not weigh my hair down or leave a greasy feel. Give Grumm a go and you'll be pleasantly pleased and repeat customer like me.”

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Posted 2 months ago

“Lovely products that always smell great and are soothing for skin. Different options target different requirements. I love everything I have ordered from them. Delivery is always quick and you are kept up to date on delivery times. Packaging is recyclable.”

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Posted 2 months ago

“Excellent products, feel lovely on my skin and don’t cause any breakouts due to sensitivity. Quick delivery time and hassle free ordering. Slowly replacing all my previous products with Gruum, once I’ve ran out of them! Fair to say I’m now more than a little hooked on Gruum!!!”

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Posted 2 months ago

“Very good products, love the 'no nasties'.”

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Posted 2 months ago

“I love your products! Hair care and soap are fab! They last so long, I had to pause my subscription as I have too many conditioners and shampoo bars to use up!! I am very sensitive to perfumes but your natural scents don't affect me at all! Thanks so much! The only suggestion would be to offer tins to fit the soap bars! That would be great for traveling!”

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Posted 2 months ago

“Great products and didn’t have to wait too long for them to come”

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Posted 2 months ago

“Very good products and very reasonably priced. Happy with my purchase”

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Posted 2 months ago

“Every purchase has been great the hand cream is my favourite smells like sherbet lemons the hair care bars are very good natural products”

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Posted 2 months ago

“Package never arrived”

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Posted 2 months ago

Hi Brendan, Thank you for your review and we’re sorry to hear your package hasn’t arrived. We’ve reached out to you privately to resolve this issue as soon as possible. Best regards, Andrea - team gruum

Posted 2 months ago

“Lovely items,great service,would definitely recommend this company,give them a try.”

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Posted 2 months ago

“STOP EMAILING ME PLEASE”

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Posted 2 months ago

Hi Kelly, Thank you for your review. We completely understand and we’ve reached out to you directly via email to help resolve this as soon as possible. Best wishes, Andrea - team gruum

Posted 2 months ago

“Excellent good value products”

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Posted 2 months ago

“I've really enjoyed using products from Gruum so far. I will order again soon. The service is good, the products feel like they are good quality. I adore my shower gel. I'm looking forward to using more bath / shower products. The items always arrive on time and are high quality. I feel like I'm using luxury products. Thank you.”

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Posted 2 months ago

“I like the products I have bought so far, good texture and smell. I had a thing with the delivery but it is solved now. I will keep trying the products.”

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Posted 2 months ago

“Very good products, lovely smell that lasts, fairly fast delivery.”

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Posted 2 months ago

Gruum is rated 4.7 based on 24,009 reviews