Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,835 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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321

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“loving these products, would def recommed!”

Helpful Report

Posted 3 weeks ago

Hi Sara, Thank you for taking the time to share your feedback. We’re so pleased to hear you’re loving the products and would recommend them, that’s wonderful to know. Thanks again for your support. Warm Regards, Andrea - team grüum

Posted 3 weeks ago

“Product range refreshingly different, and user-friendly ordering.”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you for taking the time to share your feedback. We’re so pleased to hear you’re enjoying the product range and finding the ordering process easy to use. It’s lovely to know the range feels refreshingly different for you too. Thanks again for your review. Warm Regards, Andrea - team grüum

Posted 3 weeks ago

“Yes it does absolutely what it says. Very very smooth to use and leaves the skin so smooth.”

Helpful Report

Posted 3 weeks ago

Hi Aisha! Love hearing that it’s doing exactly what it should 😊 Ana, grüum Team x

Posted 3 weeks ago

“Love this company and their products. Great service, I would highly recommend.”

Helpful Report

Posted 3 weeks ago

You've made our day! 😊 thank you so much, really appreciate the support and recommendation 💛 Ana, grüum Team x

Posted 3 weeks ago

“Beautiful and fragrant products, consistently second to none.”

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Posted 3 weeks ago

That’s amazing to hear 😊 thank you so much, we really appreciate it 💛 Ana, grüum Team x

Posted 3 weeks ago

“very good and helpful”

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Posted 3 weeks ago

Thank you for your positive review, we appreciate it! Ana, grüum Team x

Posted 3 weeks ago

“I received the Sleep/Calm Blue Light Card bundle. They are of the best quality which I've come to expect from Grüum. Sadly the Pillow Spray bottle leaks from the nozzle and looks squashed, otherwise I would give 5 stars”

Helpful Report

Posted 3 weeks ago

Hi! Thank you for taking the time to share your feedback with us. We’re really glad to hear you’re happy with the quality of the bundle, but we’re sorry to hear about the issue with the Spray bottle leaking and arriving damaged. We appreciate you letting us know, and we’ve reached out to you privately to assist further. Ana, grüum Team x

Posted 3 weeks ago

“Great products at great prices. Excellent service & website, very happy with my purchases & subscription 😃”

Helpful Report

Posted 3 weeks ago

We're so happy to hear that - enjoy your grüumies! Ana, grüum Team x

Posted 3 weeks ago

“Great products, lovely to use”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 3 weeks ago

“Ordering and delivery process was easy. Informed of delivery timescale, access to track, and delivery was within time window (Several days). Product items were a gift, recipient has been delighted with products and would happily have again.”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 3 weeks ago

“Enjoy the products, the shower oil is really good, skin is silky smooth afterwards”

Helpful Report

Posted 3 weeks ago

“really love their roller ball scents! the smell lasts on your skin, as well as the bottle lasting forever! particularly love the "Scandanavian Spring" scent!”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 3 weeks ago

“Using the website was very easy and all the products were clearly displayed and you can access the required information easily, in terms of product I gifted them to my freind who is really enjoying them, they have sensitive skin but says he hasn’t felt irritated and especially find the cleansing balm very nice and wishes there was more product.”

Helpful Report

Posted 3 weeks ago

Hi Ayaat, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 3 weeks ago

“It really helped my skin glow and looked healthier”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 3 weeks ago

“I have loved so far the roll on small oil perfumes. Smell amazing, feel very soft on the skin. Sun care is lovely although i just started using. Would love to see products for acne prone skin.”

Helpful Report

Posted 3 weeks ago

“Love how all the packaging is recyclable, and while some products don’t work for my skin personally, the ones I’ve found which do, work exceptionally well and smell amazing (and the smell sticks around which is nice).”

Helpful Report

Posted 3 weeks ago

Hi Nyx, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 3 weeks ago

“It’s a wonderful product”

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Posted 3 weeks ago

Hi David, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 3 weeks ago

“Apart from the excellent quality of their products, the website is easy to use and the service and dispatch are first class”

Helpful Report

Posted 3 weeks ago

Hi David, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 3 weeks ago

“I love the products that I've tried so far. Ive ordered the Gentle Face wash twice, it's easy to use lavers up well, nice subtle scent and bottle last well. Exfoliating toner is gentle and refreshing. Finally, the skal Facial serum makes my skin feel extra moisturised and has a gorgeous orangey smell.”

Helpful Report

Posted 3 weeks ago

Hi Janet, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 3 weeks ago

“The communication with customer service was amazing, i also feel like it was priced pretty well i got the nourishing shampoo bar and i LOVE it.”

Helpful Report

Posted 4 weeks ago

Hi there, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 3 weeks ago

Gruum is rated 4.7 based on 25,835 reviews