Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,378 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,378 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

Visit Website

Write Your review

Tell us how Gruum made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

326

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recieved my order package quite quickly throough the post and it was small so it fit through the letter box. I have used 2 of 3 products in there. I do like the smell and the feel of the sun cream, it’s not overly oily and doesn’t have a white cast so I will be using that again. It’s also small which is perfect for top ups when you’re you’re out and about. The spf lip conditioner however is quite the opposite, it smells like rancid oil, there is a significant white cast from application and it doesn’t feel nice to wear and doesn’t keep my lips hydrated at all. I was really looking forward to trying the lip balm because I’d never seen it before and because I’m on the hunt for a reliable one which keeps my lips hydrated but wasn’t a fan of the spf conditioner. The packaging of the conditioner is nice, roller ball top for application is easy and the casing is is glass which I appreciate.”

Helpful Report

Posted 2 weeks ago

Hi, Thanks for taking the time to share such detailed feedback — we really appreciate it. We’re so pleased to hear you’re enjoying the SPF sunscreen, especially the texture, finish, and convenient size for on-the-go use. We’re really sorry to hear the SPF lip conditioner didn’t meet your expectations, particularly regarding the scent, texture, and hydration performance. That’s not the experience we’d want you to have, and we completely understand given you were looking forward to trying it. It’s also helpful to hear your thoughts on the packaging and application, and we’ll make sure this is shared with our product team. Warm Regards, Andrea - team grüum

Posted 2 weeks ago

“Always brilliant”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you so much for the 5 stars! We’re truly grateful for your support. 🧡 Kind regards, Team grüum

Posted 2 weeks ago

“Love the products, very happy with my purchases. Online ordering was very easy to do. Would definitely recommend Gruum.”

Helpful Report

Posted 2 weeks ago

Hi Lesley, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 2 weeks ago

“I got a free product roll on fragrance through Vodafone just paid postage I like the smell”

Helpful Report

Posted 2 weeks ago

Hi Leonard, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 2 weeks ago

“Had a mixture of items, shampoo soap bar, son loves. Face oil, so silky smoothe and hydrating. Deodorant stick, amazing fragrance and handy carton. 50+ uv face suncream, lovely texture and no greasy. Amazing products and delivery was very quick”

Helpful Report

Posted 2 weeks ago

Hi Joanna, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 2 weeks ago

“Great products!!”

Helpful Report

Posted 2 weeks ago

Hi Bogdan, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 2 weeks ago

“Brilliant sunscreen moisturiser iut of the trio. The moisturising bar is good. The lip treatment is amazing. I highly recommend this brand”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 2 weeks ago

“Product is ok but please be aware when you do the free offer through Vodafone , 1 . It’s not free I had to pay £4.75p for postage and here’s the best part when the package arrived I was shocked on how small the product was I mean it was minute (very small , ) it would of not cost £4.75p to post the product I doubt if it cost more than £1 to post , so please be aware of how much product you get when you do the free trail , sad times”

Helpful Report

Posted 2 weeks ago

Hi Darren, Thanks for taking the time to leave a review and for your feedback. Just to clarify, the Vodafone offer is a free set, with only the postage and packaging fee covering delivery. Our products are also highly concentrated, so only a small amount is needed per use, meaning they are designed to last for a long time. We really appreciate you sharing your thoughts and will pass your comments on to the team. Warm Regards, Andrea - team grüum

Posted 2 weeks ago

“Good service and productd”

Helpful Report

Posted 2 weeks ago

Hi Christine, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 2 weeks ago

“An absolutely brilliant range of products. Over the years I have purchased soaps, shower gels, suncare products and other items. All have been excellent. I have slightly sensitive skin but have had no reaction to any of their products so it's a real pleasure to buy from them.”

Helpful Report

Posted 2 weeks ago

Hi Claire, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 2 weeks ago

“Great value and efficient.”

Helpful Report

Posted 2 weeks ago

Hi Vincent, Thank you so much for your lovely review! We're delighted to hear that you found our products to be great value and that you had an efficient experience with us. Your kind words really mean a lot to our team. Thank you again for your support 🧡 Kind regards, Team grüum

Posted 2 weeks ago

“I really like using Gruum products and LOVE the minimalistic packaging. I also really like the fact that they are gentle on sensitive skin and smell great (deodorant). I’m definitely going to get more! Also Manchester based which is brilliant 🐝”

Helpful Report

Posted 2 weeks ago

Hi Joseph, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 2 weeks ago

“I have just been introduced to the gruum products recently, I am very impressed with the products I've received. soap, hand and face creams and moisturiser bars.I would highly recommend these products .”

Helpful Report

Posted 2 weeks ago

Hi Margaret, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 2 weeks ago

“Great products. I particularly love the charcoal and lemongrass face cleanser. After years, and i mean years, im 58, of troublesome skin, this has sorted me out!!”

Helpful Report

Posted 2 weeks ago

Hi Paula, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 2 weeks ago

“Brilliant products, the face lotion is amazing and doesn’t run in the heat. The lip conditioner was excellent, cooling and moisturising”

Helpful Report

Posted 2 weeks ago

Hi Margaret, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 2 weeks ago

“A real saviour of a company. My mother suffers badly from very sensitive and atopic skin - all products we had tried brought her up in minutes with an allergy response that would last days. But using nothing left her with tight, dry and uncomfortable skin. Enter Gruum and their natural facial oils. No reaction to the products - any of the facial oils at all! She loves the feel of them on her skin, how hydrating they are, and how amazing they make her skin look. Add to the fact they are all natural with no nasties is a real win. Love them!”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 2 weeks ago

“Easy to use website, prompt delivery, Products feel good and nourishing on my skin .”

Helpful Report

Posted 2 weeks ago

Hi there. Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 2 weeks ago

“Very good and helped a lot”

Helpful Report

Posted 2 weeks ago

Hi there, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 2 weeks ago

“loved my products! ordered them with a discount i had from MyProtein and so happy I did! used the face suncream on my holiday in Greece and it worked a charm, as did the lip conditioner! would highly recommend”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 2 weeks ago

“I tried this via a promotion they had and fell in love with the spf face, and aftersun oil. After that im now hooked, I love the face cleanser black soap, body exfoliator, bath oil, lip conditioner, ive just made my 3rd purchase and waiting on its arrival. Website is great, delivery was quick. Loving Gruum plastic free delivery and natural ingredients”

Helpful Report

Posted 2 weeks ago

Hi Stephanie, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 2 weeks ago

Gruum is rated 4.7 based on 26,378 reviews