Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 23,988 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 23,988 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Gruum 5 star review on 20th October 2025

308

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Live the face wash it’s nice it’s also helped with hair growth weirdly but I do like it”

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Posted 3 weeks ago

“Amazing moisturiser, using it daily and never feel dry”

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Posted 3 weeks ago

“I love the intense hydration moisturiser, it’s the only moisturiser that doesn’t make my skin react in a negative way and actually helps with my eczema and dry skin.”

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Posted 3 weeks ago

“I got a free gift from the McDonald’s monopoly and I can say hands done the 2 products I got are the best face products I have ever used!!!!”

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Posted 3 weeks ago

“Very good products!”

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Posted 3 weeks ago

“Very good”

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Posted 3 weeks ago

“I ordered the roll on perfumes, they smell lovely however the packaging could’ve been better for £42 to be wrapped in paper wasn’t the nicest, a cute little box would’ve been better especially considering it was for a gift”

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Posted 3 weeks ago

Hi Mia, Thanks so much for your review! We’re really happy to hear you’re enjoying the scents of our roll-on perfumes. We appreciate your feedback about the packaging — all our products are shipped as shown on our website. Only gift sets and certain promotional sets come in extra packaging, which is usually noted on the product page. We’ll make sure to share your comments with our team as we’re always looking to improve. Thanks again for your support, Andrea - team grüum

Posted 3 weeks ago

“Their product s are more natural I love using them”

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Posted 3 weeks ago

“I was surprisingly really impressed with the three perfume rollers I got I like the actual mechanism because it comes out easily and the smells are great. The packaging felt really special so I’m all around happy with the purchase. I did get the purchase through a voucher I received, but I am interested in now purchasing directly with Gruum”

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Posted 3 weeks ago

“Recieved my order quickly. Absoutly loved all the products I received. They smell amazing!!”

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Posted 3 weeks ago

“It was easy to make an order and my items were delivered promptly. However, the smells of all 3 perfumes themselves were not to my liking.”

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Posted 3 weeks ago

Hi Eve, Thank you for sharing your feedback! We’re glad to hear that your ordering experience was smooth and your items arrived promptly. We understand that fragrance preferences are very personal, and we appreciate you letting us know your thoughts on the perfumes. Your feedback is really helpful as we continue to develop and refine our range. Thanks again for being part of the grüum community! Best wishes, Andrea - team grüum

Posted 3 weeks ago

“Very nice business”

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Posted 3 weeks ago

“I love the products I ordered and will definitely be ordering more.”

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Posted 3 weeks ago

“Love Grüum products, they’re so different to other brands, make great gifts for men & women.”

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Posted 3 weeks ago

“I am amazed at the quality, the variety and how you manage to keep your prices - and exceptional offers - so reasonable. And most importantly, your products are ethically sound. I use your products a lot and often give them as gifts. Your facial sunscreen SPF 50 is a particular favourite as it’s pleasant to use, effective and I can stick it in my pocket easily. My husband comes from Turkana, a desert region in Northern Kenya and we will be taking your dry oils and your sunscreen to his family and community when we visit next year. Thank you 🙏🏼”

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Posted 3 weeks ago

“I’m so impressed with this company. Everything I have tried ( and there is a lot ) has been brilliant . A few of my favourites include the pumpkin seed oil ( use it on my skin and hair wonderful ) the bath n shower oil was a game changer on holiday . And don’t get me started on the sun stuff . All in all it’s great value for money . The packaging is fab and the products awesome what’s not to like .”

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Posted 3 weeks ago

“I really like grüum skincare , the products feel gentle, natural, and reasonably priced. The texture is light, and my skin feels softer and clearer after using them. I personally liked the facial oil, it feels nice on the skin. But the products provide only light hydration that doesn’t last very long.”

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Posted 3 weeks ago

“I enjoyed recieving the package and loved the products. I wonder if the price for delivery could be included in the overall price at all.”

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Posted 3 weeks ago

“Your products are sensitive skin-friendly. I haven't had any breakouts or any issue on my skin with the products I've always been getting from Gruum.”

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Posted 3 weeks ago

“I had a sleep fit in the past and then won a package of fragrances in the McDonald's monopoly and had to only pay for P+P. I havent started using the fragrances yet but they all smell lovely. Ordering them was easy too.”

Helpful Report

Posted 3 weeks ago

Gruum is rated 4.7 based on 23,988 reviews