Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,841 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,841 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have the roll on fragrance Scandinavian Spring, it's fresh, flowery clean scent which doesn't assault your nostrils, subtle but long lasting, would highly recommend!”

Helpful Report

Posted 3 weeks ago

Hi Jane, It’s wonderful to hear you’re enjoying the doft Roll-on Fragrance – Scandinavian Spring and that you love its fresh, floral and subtle character. We’re really pleased it feels just right for you and that it’s become a fragrance you’d happily recommend. Warm Regards, team grüum

Posted 3 weeks ago

“I am very pleased with all the products from you, keep doing this great job!”

Helpful Report

Posted 3 weeks ago

Hi Dagmar, It’s wonderful to hear you’re enjoying all your grüum products. We’re really pleased everything has been working well for you and that you’re happy with your experience. Thank you for your kind words and support — it means a lot to the team. Warm Regards, Andrea - team grüum

Posted 3 weeks ago

“Tried this new product, the hair soap is amazing great for Dry hair as it makes your hair really soft . The facial bar was great too and great for sensitive skin as my girls loved the products too”

Helpful Report

Posted 3 weeks ago

Hi Jenna, It’s lovely to hear you’re enjoying the new products and that the hair soap is leaving your hair feeling soft and well cared for, especially with dry hair. We’re also really pleased the facial bar has been a good match for sensitive skin and that your girls have been enjoying them too. Warm Regards, Andrea - team grüum

Posted 3 weeks ago

“They say nice things comes in small parcel. Just fell in love with the facial oil use on its own or combine with daily cream leaves skin hydrated smooth and refreshing. Other facial products the same quality 👌 thanx u”

Helpful Report

Posted 3 weeks ago

Hi Pauline, It’s wonderful to hear you’re enjoying the facial oil and finding it leaves your skin feeling hydrated, smooth and refreshed. We’re really pleased it’s working so nicely on its own and alongside your daily cream. It’s also lovely to hear the rest of your facial products have been a great match for you too. Warm Regards, Andrea - team grüum

Posted 3 weeks ago

“Fast service,great scent many good choices”

Helpful Report

Posted 3 weeks ago

Hi David, It’s lovely to hear you’ve been happy with the service and enjoying the scents and variety available. We’re really pleased everything has been working well for you. Warm Regards, Andrea - team grüum

Posted 3 weeks ago

“I love these products on every level. Kind on my skin, I'm left feeling like my skin is glowing, they're not heavy or oily, but absorb beautifully into my skin. They are very affordable and kind to the planet. I love the smaller size as it's perfect for traveling. I will certainly order more Thank you so much.”

Helpful Report

Posted 3 weeks ago

Hi Gloria, It’s wonderful to hear how much you’re enjoying the products and that they’re leaving your skin feeling glowing, comfortable and beautifully nourished without feeling heavy. We’re especially pleased you’re loving the travel-friendly sizes and the balance of affordability alongside more planet-conscious choices. Thank you so much for your kind words and support — we’re delighted to hear you’ll be ordering again. Warm Regards, Andrea - team grüum

Posted 3 weeks ago

“Great products, fantastic customer service, good deals for tougher times! I love it!”

Helpful Report

Posted 3 weeks ago

Hi Gosia, It’s so lovely to hear you’re enjoying the products, the customer service and the offers too. We’re really pleased grüum has been bringing a bit of value as well as self-care, especially when it matters most. Thank you so much for your support — it truly means a lot to the team. Warm Regards, Andrea - team grüum

Posted 3 weeks ago

“Nice products”

Helpful Report

Posted 3 weeks ago

Thank you so much for your feedback, we really appreciate it! Ana grüum Team x

Posted 3 weeks ago

“Good service, lovely products.”

Helpful Report

Posted 3 weeks ago

Hi Serena, Fantastic to hear you had a great experience with our service and that you love the products. We really appreciate you taking the time to share your feedback. Warm regards, Team Grüum

Posted 3 weeks ago

“I like the products and would recommend them”

Helpful Report

Posted 3 weeks ago

Hi Mark, Fantastic to hear you like the products and would recommend us. We really appreciate you taking the time to share your experience. Warm regards, team grüum

Posted 3 weeks ago

“I am still waiting for my order”

Helpful Report

Posted 3 weeks ago

Hi Irene, We’re very sorry to hear that you’re still waiting for your order. I have now emailed you directly so we can help track this for you and get an update as quickly as possible. Thank you for your patience. Kind regards, Grüum team

Posted 3 weeks ago

“Quality products at reasonable pricing with a wide variety of choices. All products we have bought and used over the last 18months have been exactly as promised. I particularly like the shower gels and facial sprays along with the deoderants. Would highly recommend”

Helpful Report

Posted 3 weeks ago

Hi Simon, It’s wonderful to hear you’ve been enjoying such a wide range of grüum products over the past 18 months and that everything has lived up to expectations. We’re especially pleased to hear the shower gels, facial sprays and deodorants have become favourites for you. Thank you for your recommendation and continued support — it really means a lot to the team. Warm Regards, Andrea - team grüum

Posted 3 weeks ago

“Easy to order and products are really good”

Helpful Report

Posted 3 weeks ago

Hi Peter, It’s lovely to hear you’ve had such a smooth experience ordering and that you’re enjoying the products. We’re really pleased everything has been working well for you. Warm Regards, Andrea - team grüum

Posted 3 weeks ago

“A little disappointed with the cost vs quantity. However, the scents are fantastic amd the little roll on bottles fit my handbag fab.”

Helpful Report

Posted 3 weeks ago

Hi Joanne, Thank you for taking the time to share your feedback. We appreciate your honest comments regarding the size and value, and we’re sorry to hear it wasn’t quite what you expected. We’re really pleased to hear you’re enjoying the scents though, and that the roll-on bottles are so handy to carry with you. Thanks again for your review and feedback. Warm Regards, Andrea - team grüum

Posted 3 weeks ago

“this small friendly company offer a wonderful range of toiletries and fragrances, all natural and pure. They are posted in letterbox friendly packaging so no need to wait in for delivery. The websight is easy to navigate and ordring is simple. They deserve to do well.”

Helpful Report

Posted 3 weeks ago

Hi Marion, It’s so lovely to read your kind words and to hear you’re enjoying both the products and the experience with grüum. We’re really pleased the range, packaging and delivery approach are all working well for you, and that ordering has felt simple and straightforward. Your support and encouragement mean a lot to the team — thank you for taking the time to share it. Warm Regards, Andrea - team grüum

Posted 3 weeks ago

“I found out about your product with the free sample won with a McDonald's meal and I fell in love with the smell of the facewash so I ordered more and tried the balm because I have severe dryness on one elbow and it is lovely and again smells devine I love what I bought and I will try more, I appreciate the affordability of products that are natural but feel like premium products thank you”

Helpful Report

Posted 3 weeks ago

Hi Sarah, It’s wonderful to hear your story and how you discovered grüum through the sample, and even better that you’ve gone on to find products you really enjoy using. We’re especially pleased the face wash scent won you over and that the balm has been feeling so lovely on your dry skin. It means a lot to hear the balance of affordability and that premium feel is coming through for you as well. We’re really glad you’re enjoying your experience and exploring more of the range. Warm Regards, Andrea - team grüum

Posted 3 weeks ago

“I have really bad psoriasis on my face (see picture) and started to use just Gruum skin care products in my daily skin care routine as I had reads they were natural and did not contain harsh chemicals that could irritate my skin. I have been using their skin care products for about a month now and the change to my skin is amazing (see picture)!”

Helpful Report

Posted 3 weeks ago

Hi Megan, Thank you so much for sharing your experience. It’s really lovely to hear that you’ve found a skincare routine that feels gentle and comfortable for your skin, especially after making such a considered switch. We’re really pleased the products are fitting well into your daily routine and that you’re enjoying how your skin feels after a month of use. Everyone’s skin is different, so it’s all about finding what works best for you, and it sounds like you’re well on that path. We really appreciate you taking the time to leave your feedback. Warm Regards, Andrea - team grüum

Posted 3 weeks ago

“I love the Grumm products, I have ordered anything from face washes to sun cream & onto fragrances. Website is easy to use & delivery is always on time. Will continue to order in the future”

Helpful Report

Posted 3 weeks ago

Hi David, It’s wonderful to hear you’ve been enjoying such a wide range of grüum products, from skincare through to sun cream and fragrances. We’re really pleased everything has been working well for you and that you’ve had a smooth experience with the website and delivery too. Thank you so much for your continued support — we look forward to having you back again. Warm Regards, Andrea - team grüum

Posted 3 weeks ago

“Loved the vitamin C soap and the vitamin C serum. I’ve never found vitamin C products that don’t irritate my skin.. miracle!! Will order again!!”

Helpful Report

Posted 3 weeks ago

Hi Emma, It’s wonderful to hear you’ve been enjoying both the vitamin C soap and serum, and even better that they’ve been gentle and comfortable on your skin. Finding vitamin C products that feel kind as well as effective can make such a difference, so we’re really pleased these have been a great match for you. We’re so glad they’ve earned a place in your routine and look forward to seeing you order again. Warm Regards, Andrea - team grüum

Posted 3 weeks ago

“I’ve ordered from Gruum a few times now - every product has been fantastic.”

Helpful Report

Posted 3 weeks ago

Hi Taylor, It’s lovely to hear you’ve been enjoying your orders with grüum and that everything you’ve tried has been fantastic for you. We really appreciate your continued support and are so glad the products have been a great fit each time. Warm Regards, Andrea - team grüum

Posted 3 weeks ago

Gruum is rated 4.7 based on 25,841 reviews