Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 23,989 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 23,989 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Gruum 5 star review on 20th October 2025

308

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently ordered the shampoo bar in coconut and it was so lovely was very nice on my hair and lathers lovely all over . 10/10 product and very affordable. Thank you !!”

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Posted 2 weeks ago

“It was very good best shampoo bar”

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Posted 2 weeks ago

“I've found all products I've bought great . Love the coconut shampoo bar . Also the after sun bar was fantastic . I recommend their products 👌”

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Posted 2 weeks ago

“Got a set from the MacDonalds monopoly and am so happy with it, I got the roll on scents and they smell amazing last all day and don't irritate my skin. Would definitely get again”

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Posted 3 weeks ago

“I love my Gruum shampoo and conditioner bars for fine hair and my daughter absolutely swears by her fragrance-free shampoo bar. She tried several shampoos but even the mild ones were irritating her scalp and for a while she even stopped washing her hair but everything changed when she tried Gruum because they use natural ingredients and there are no nasty chemicals!! We are also trying other Gruum products like the body butter and the differnt soap bars, they are all amazing and kind to the skin. I have recently ordered the Gruum advent calendar so that I can try even more products, exciting times ahead!!”

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Posted 3 weeks ago

“Excellent value for money! And I’m glad they are doing the room Sprays in a larger size now too !”

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Posted 3 weeks ago

“I’ve received a few different products from Grüum and they’re all amazing. I really like like the shampoo bar as it lathers really well and gives a good wash. The mineral deodorant is fabulous, not too overpowering with a subtle fragrance. The exfoliating wash is so nice and gives a good refreshing shine to the skin and deep cleanses. The hair and body wash is great for both, as it says on the bottle. You can feel the cleanliness. The packaging they arrive in is minimal but works very well. I love all my products from Grüum.”

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Posted 3 weeks ago

“Incredible soaps at an affordable price. My favourite soap is the coconut scented body bar, it's lovely.”

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Posted 3 weeks ago

“Gruum is a spectacular company. Eco friendly as possible, healthy as possible and I love how most is handmade in Manchester. The initial thing that grabbed me though was the beautiful packaging. The minimal grey packaging looks great in my home.”

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Posted 3 weeks ago

“I love gruum. From the razors to the new deodorant, to the shaving oil, all brilliant. Keep up the good work.”

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Posted 3 weeks ago

“I love Gruum products in general but I have sone favourites. 1. Their anti-dandruff shampoo bar is the only bar I have found that didn't make my scalp itch. Additionally, it is so moisturising that I personally don't need to use a conditioner. My hair has never looked so good. 2. The turmeric facial bar is lovely to wash my face with and lasts a really long time. 3. The pumice bar for feet is brilliant. I also use it on elbows. 4. A new favourite is the range of deodorant sticks. I've tried other eco deodorants and found them either messy or they didn't work. This one works and is easy to use. The package can re recycled also. 5. The gentle daily moisturiser is really hydrating and great for my skin. I use it with one of the facial oils (all brilliant too). I developed eczema as part of menopause and I find Gruum products really help with keeping my skin hydrated and in good condition. They are not overly expensive like some eco-friendly products and last a long time so really good in this time of cost inflation.”

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Posted 3 weeks ago

“I have 5 products from Grüum 1 Hair Density Serum 2) Lip conditioner 3) Face Oil 4) youth restoring Gel Serum 5) Under eye treatment All 5 are working amazingly well. I can’t believe actually how well the hair density serum has worked.”

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Posted 3 weeks ago

“Since I started using this product, my spots have gotten worse, and my skin has become itchy with more red blemishes.”

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Posted 3 weeks ago

Hi Steven, we're really sorry to hear about your experience and that our product hasn’t worked well for your skin. Everyone’s skin reacts differently, and it sounds like this one wasn’t the right fit for you. We’d love to look into this further and help make things right — please reach out to us at support@gruum.com so we can discuss this in more detail. Thank you for sharing your feedback — it helps us improve and better support our customers. Warm regards, Andrea - team grüum

Posted 3 weeks ago

“The best diffusers - ‘cosy cabin’ smells wonderful and lasts for such a long time .”

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Posted 3 weeks ago

“Absolutely love the smell of these wax melts , they smell like a spa day and make you feel so tranquil . I’ve purchased the candle to give to my daughter as a gift .”

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Posted 3 weeks ago

“The products at Gruum are all good quality smell amazing and are ethically sound. Some work better for me than others which is OK as one size doesn't fit all. However responses to any queries can be mixed. I have been waiting over 2 weeks for answer as to when my candle order will be delivered, so far I have received repeated vague information which does tell me anything. Considering the money for this order has been taken it is not good enough. You can do better”

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Posted 3 weeks ago

“What a wonderful company always at hand for questions, when I have given your products as presents the recipients have been so happy it wS from your company. Keep up the good work x”

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Posted 3 weeks ago

“Really easy to use web page. Great prices. Quality products and fast service. Enough said. Get some”

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Posted 3 weeks ago

“I love gruum so much, i started using their products quite a few years ago, and have fallen in love with them since. i honestly don’t know how, but gruum is always giving out free products too, which i love because it means i get to try out a lot of products before fully committing to them. my personal favourite product from gruum HAS to be the room sprays, they’re the most strongly scented i’ve ever found, you only need about 2-3 sprays to be able to smell the scent for hours after, making the bottles well worth it!”

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Posted 3 weeks ago

“Very easy sight to use and isn't to expensive. The moisturiser is amazing my skin feels so nice after using it. However I have very sensitive skin with exam and Acne so I got the sensitive soap and my skin wasn't a fan. But apart from that I love it and have recommended the moisture to multiple people”

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Posted 3 weeks ago

Gruum is rated 4.7 based on 23,989 reviews