Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,586 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,586 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Gruum 5 star review on 4th December 2025

311

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great ideas going forward. We take too much from the planet! The revival face gel was good and moistened my skin but didn't help the wrinkles much! Probably left it too late!”

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Posted 3 weeks ago

“Love their products.”

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Posted 3 weeks ago

“Really love my advent calendar. So many great products”

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Posted 3 weeks ago

“Fantastic advent calendar. Great products and extremely good value. Would definitely buy again ❤️”

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Posted 3 weeks ago

“Fantastic products - particularly love the shampoo bars. Definitely the best around”

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Posted 3 weeks ago

“Brilliant products…no nasties, simple packaging, great value! Please can you start to do sports recovery products too?”

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Posted 3 weeks ago

“I had the advent box and am loving it. The products are great and there's such a wide variety. I particularly like the under eye treatment, the moisturiser and the face serum. It also makes me feel better that there is no waste and the packet can be recycled. I have also bought some for presents. I am very happy with my purchase.”

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Posted 3 weeks ago

“I really like the ethics of gruum and how everything is well thought about.Everything arrives quickly in great packaging.”

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Posted 3 weeks ago

“I occasionally order moisturisers, shampoo and soaps from Gruum, I would like to order more as all of their products are excellent quality but, in the case of their soaps they just last so long, seriously the soap bar never seems to get smaller! In terms of value for money all the products I have tried are second to none and I would strongly recommend Gruum to anyone.”

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Posted 3 weeks ago

“LOVE YOUR PRODUCTS. PARTICULARLY LIKE YOUR POSITIVE ATTITUDE TO RECYCLING AND PRODUCT CONTENTS.”

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Posted 3 weeks ago

“I have bought several items now from Gruum. I love their products especially their soap, moisturizing hand balm bar and their heat protector spray are very good. I would highly recommend this company.”

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Posted 3 weeks ago

“All the products,both hair and face are excellent.Orders are always prompt.Highly recommend them.”

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Posted 3 weeks ago

“These new razors are noticeably inferior to their original model. Mostly this is because I find the precision blade on the back of the "face" model of razor to basically useless now. The shape of the handle is an improvement, but I dislike how light it feels in my hand.”

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Posted 3 weeks ago

Hi there, Thank you for taking the time to leave such a detailed review — we really appreciate you sharing your honest thoughts. We’re sorry to hear that the new razor hasn’t lived up to your experience with the original model, particularly in terms of the precision blade. Your feedback on both the blade and the weight of the handle is very helpful, as it allows us to pass this on to our product team for review. While we’re pleased to hear you found the handle shape an improvement, we understand that the lighter feel may not suit everyone. If you’d like us to look into this further or discuss alternative options, please don’t hesitate to get in touch with our customer care team — we’d be very happy to help. Thank you again for your feedback. Team grüum

Posted 3 weeks ago

“Beautiful natural products.... highly recommend”

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Posted 3 weeks ago

“Many thanks for your email. I was delighted to take up your offer published in the Daily Mail recently. The face cream is very easy to use, not greasy and easy absorbtion. I wrapped the 2nd bottle to give as a Santa present to my daughter. Kind regards, Jk”

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Posted 3 weeks ago

“Ive found my new go to for everything. I love these products. They smell divine. Fabulous value, last for ages, and ive got more and more and more”

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Posted 4 weeks ago

“Never received it”

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Posted 4 weeks ago

Hi Chloe, Thank you for your feedback, we are sorry to hear you haven't received your order. We’ve reached out to you privately to assist with your order and ensure everything is resolved. Warm regards, Andrea – team grüum

Posted 3 weeks ago

“I love the ethos of this company and the fact that it was founded by four friends. It's use of products that are environmentally friendly definitely encourages me to continue to purchase from them.”

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Posted 4 weeks ago

“fabulous products! Love it!”

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Posted 4 weeks ago

“Excellent quality products , excellent deliveries. Unisex products , so happy with Gruum since my first order years ago;)”

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Posted 4 weeks ago

Gruum is rated 4.7 based on 24,586 reviews