Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,620 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,620 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

Visit Website

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Gruum 5 star review on 13th January 2026

312

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am pregnant but I love the smell of the essential oils thank you and good luck to your good job”

Helpful Report

Posted 3 months ago

“I was hesitant to try Gruum products, initially I received free items by purchasing something else on a different site and Gruum was a free offer (I paid P&P) I used the products I received and actually really liked them (don't ask what they were I can't remember it was a while ago) this lead to me deciding to switch all of my travel products to Gruum. I bought shampoo and conditioner bars, and containers for them as they are needed rather than storing wet bars in the cardboard packaging. With the package that I bought this time, I also received body wash x 2, body butter bar, perfume roll on, and a whole host of other things for a really good price. I loved the simplicity of being able to relieve my luggage of a lot of weight while travelling, and having all of my body and hair care in my hand luggage. I loved the body butter bar, my only complaint with that is that I was gone 10 days and the bar only lasted 10 days, everything else was spot on, I usually only use professional shampoo and conditioner but these bars made my hair feel incredible, soft, detangled. The face wash was nice, the makeup remover as well, both were brilliant I didn't know until the other day that Gruum is UK based and everything is made here, this makes me like the company even more, I'm intending on pre ordering the advent calender as well to stock up on and potentially use more Gruum products at home as well as while I'm away.”

Helpful Report

Posted 3 months ago

“Everything I have bought from grüum is fantastic my last buy was the new deodorant I just love it and the delivery was fast great service all round.”

Helpful Report

Posted 3 months ago

“Ordered this via a discount partnership with the Mcdonalds Monopoly Crew game and ordered the skin care set the first time and the fragrance set the second and i am so pleased with what i recieved. Not only did it arrive very quickly but the quality is fantastic. Will definitely be buying from Gruum again, great stuff guys :)”

Helpful Report

Posted 3 months ago

“Nice packaging and good quality, I love the lip conditioner”

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Posted 3 months ago

“The products do wonders for my skin, keeps it hydrated and I feel it when I don't do my skin care routine. My daughters find the clear complexion soaps and serum helpful in keeping spots at bay. The shower bars smell lovely and I love the wonki bars. At Christmas I give a selection of items to colleagues and they are happy with them.”

Helpful Report

Posted 3 months ago

“Sadly to say. The only issue i have is ALL the products are small for the cost. The smalms are nice a good product. It's just the items are too small. And I'd I buy a couple of items I have delivery that puts me off. Then when I see still on discounts I think just cancelled the delivery fee people will order more. I know I would alot more. However I do like the product and have a lot I the past.”

Helpful Report

Posted 3 months ago

“I absolutely love this brand and I recommend it to everyone. The products are amazing. They feel so good on my hair, face and skin. Everything always smells so nice and makes me feel so refreshed after. I cannot recommend Gruum enough.”

Helpful Report

Posted 3 months ago

“Hello Simon and thankyou for your message. It's nice to receive one that relates to me personally. I am extremely pleased with my Gruum facial 30SPF sunscreen and use it daily. You seem to have created the perfect consistency for me!! Not a lot is needed (good for my purse), and when applied over my moisturiser feels great. Just the right amount of coverage. Most sunscreens I have used have felt oily and heavy and I feel as if my skin is being dragged down. But not this one! I love it and would definitely recommend to all, including mature skin such as mine! Cream being suitable for vegans is the icing on the cake. Thankyou!!”

Helpful Report

Posted 3 months ago

“Love Grumm products they last ages so good on the pocket and would say the best solid shampoos and conditioners I’ve used especially when traveling.”

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Posted 3 months ago

“Excellent company, I've been using their products for several years now. Generally the shampoo, conditioner and face wash. They are brilliant for travelling and last ages. Get the little tins for travelling. I'm a lady of 70 now and have bought and tried many products over the years. I shall be sticking with these for the foreseeable future. Also don't need much storage space. Many thanks Grüum.”

Helpful Report

Posted 3 months ago

“I am really enjoying the range at Gruum. We got a special offer through work and loved the items so have now ordered more. I am also very exited about the Advent calander I've preordered too. Like that the items are simple, sustainable and afordable. Keep up the good work.”

Helpful Report

Posted 3 months ago

“Great quality goods and service. Always prompt and a feel good organisation!”

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Posted 3 months ago

“I got my shampoo and my hair felt amazing afterwards and so shiny once I'd styled it. I will definitely buy and and recommend to friend's”

Helpful Report

Posted 3 months ago

“Invested in an Oska razor that takes Osku blades and used it for a number of years - happily. The Oska and Osku blades have been discontinued so now the razor is useless. The replacement razor (plastic) now being marketed is very light and feels rather cheap, certainly nowhere near the heft and quality of the Oska razor. So disappointed to find that I now have to look for a new razor with the right heft and balance to replace the Oska. If you wanted to replace the Oska razor surely you could have come up with something more substantial than the one you have.”

Helpful Report

Posted 3 months ago

Hi Stephen, Thanks so much for your feedback, and for being a loyal oska user over the years – it really means a lot to us. We completely understand that the original oska razor had a distinctive weight and feel, and it’s great to hear how well it worked for you. While the new design is a lighter, more streamlined alternative aimed at being simple and travel-friendly, we truly value your comments about the experience and feel of the razor. Your thoughts have been shared with our product team, as we're always looking at ways to evolve and improve. We’re so grateful for your continued support and hope we can develop something in future that strikes the perfect balance for you once again. Warm regards, Andrea - team gruum

Posted 3 months ago

“Easy website to use. Great choice of products. I particularly like the shampoo and conditioner soap bars. Great for holidays. Orders always dispatched very quickly.”

Helpful Report

Posted 3 months ago

“Love the products I have used so far. The face wash bar is beautifully soft. The body bars feel luxurious and are gentle on my skin. The post sun bar for my face is now a “must pack” item. I’m looking forward to the advent calendar I have ordered.”

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Posted 3 months ago

“Have to recommend you for all your products have enjoyed trying them last one was your deodorant very pleased with it and very quick delivery. Thanks your doing a great job.”

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Posted 3 months ago

“I love your products the quality is excellent I’ve bought for family and friends and taken some to Australia 🇦🇺 I’ve already bought some for Christmas presents 🎁 keep up the good work”

Helpful Report

Posted 3 months ago

“I have used the shampoo and conditioner bars for a few years and love them - my hair is in great condition. I also use soap body bars and have now tried the recent deodorant bars. I love them and they last for ages! I feel like I'm doing my bit for the environment too”

Helpful Report

Posted 3 months ago

Gruum is rated 4.7 based on 24,620 reviews