Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,375 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,375 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Julia Whitwam

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Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love these products. So far I’ve tried everything from shampoo to reed diffusers and I’ve not been disappointed yet. I love their use of essential oils. Delivery has been super fast too and the lack of plastic waste is also a big bonus”

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Posted 4 months ago

“I love the self care kits and the amazing price”

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Posted 4 months ago

“Gruum gift sets have become a Christmas tradition in our house and this year I was delighted to buy their Advent Calendar at a fantastic price to gift to my daughter. She has very sensitive skin and normally beauty calendars are a no-no. As always, lovely products, considerably packaged and an excellent notification system re their delivery. Easy to get hold of too if you need a quick question answered. PS my Sweet Orange & Cinnamon candle is filling the house with festive cheer.”

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Posted 4 months ago

“Grüum is an exceptional company. I have used their products over a number of years and I love them. They are reasonably priced, natural and feel great. I also rate the whole company’s ethos. I recently had a reason to highlight an issue with the customer services team. They went beyond being supportive and addressed my concerns in a detailed email and very quickly resolved my concerns. The email was so well written, something that doesn’t seem to happen much these days. I think many companies could learn a lot from how grüum operate. I can’t recommend them highly enough.”

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Posted 4 months ago

“Great products all natural couldn't recommend enough..the Calming/Sleep pulse point roller and relaxing Lavender Spray really do work ...used by all the family.”

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Posted 4 months ago

“I like the ethos behind Gruum. My daughter is vegan , I bought her the Advent Calendar, simply but beautifully packaged. I was impressed and she was pleased with her first few days, a soy wax melt, a roll on perfume. Keep up the good work.”

Helpful Report

Posted 4 months ago

“Ordered the relaxation set. Dissolved the skin melting sleep butter in the tub and was not expecting what happend next. When they said it was skin melting they weren't joking. Submerged myself in the bath and the solution was very harsh. The smell wasn't great at all. Was expecting a nice mellow lavender. Don't buy just use essential oils in the bath instead.”

Helpful Report

Posted 4 months ago

Hi there, Thank you for sharing your experience. We appreciate you letting us know how the relaxation set worked for you. The skin-melting sleep butter is designed to deeply nourish, and we understand that everyone experiences scents differently. We’ll pass your comments on to our product team. If you’d like to discuss this further, please feel free to reach out to us at support@gruum.com. Warm regards, Andrea – team grüum

Posted 4 months ago

“Brilliant!”

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Posted 4 months ago

“I have always been concerned about personal hygiene products, for many reasons, environmental, sustainability, health etc. I tried quite before Grüum, but it just ticked all the boxes for me, it just works, lathers well, smells great and provides me with many choices/variations. I use grüum all the time because it gives me pleasure knowing I am not damaging the environment in any way. Unlike many of the processed items purchased in the supermarkets...”

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Posted 4 months ago

“Fantastic quality and service”

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Posted 4 months ago

“I'm enjoying experimenting with gruum products. The solid shampoos are lovely as is the face soap for oily skin. The advent calendar is a great way to try products and if there is anything that I don't personally use I can gift it.”

Helpful Report

Posted 4 months ago

“When I was first introduced to Gruum via my Senior Railcard, I was really intrigued, as I'd never really heard about their products. I have to say, I am delighted I have taken the opportunity to try out an array of their simply gorgeous range, from beautiful aromas for the home, to wonderful treats for skin, hair and body.I am currently using the Gruum facial serum, under eye treatment, and lip conditioner, they are all amazing! My skin feels totally hydrated and revitalised, the second I apply all the lovely ingredients they use on to my skin! I am excited to continue my journey with this wonderfully innovative company, hurrah for Gruum!”

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Posted 4 months ago

“Not good quality, very fake scents, unpleasant soap and just not a good buy.”

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Posted 4 months ago

Hi Carolina, Thank you for sharing your feedback. We’re sorry to hear the products didn’t meet your expectations. We appreciate you letting us know, and we’ll pass your comments on to our product team. If you’d like to discuss this further, please don’t hesitate to reach out to us at support@gruum.com. Warm regards, Andrea – team grüum

Posted 4 months ago

“I love the packaging the ease of the body bars hair bars so easy and good for traveling thank you 🤩”

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Posted 4 months ago

“It was very easy to order products on the website. Ordered before lip conditioner, absolutely amazing. Now waiting for another products, I think it will be amazing too. Thank you so much.”

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Posted 4 months ago

“I love Gruum products. I recently bought the advent calendar as a gift,my sister is absolutely loving it! Beautiful products.”

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Posted 4 months ago

“Had not tried this brand before but I am very impressed from the ease of ordering to the swift delivery in careful packaging and the gorgeous look and smell of each product. So pleased I had the opportunity to find Gruum.”

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Posted 4 months ago

“Excellent products. I use the lip conditioning oil every morning and my lips are so plump and soft. The hair density serum has really helped with my thinning hair. Would definitely recommend this company.”

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Posted 4 months ago

“I have used some Gruum products for years now. I have had no issues so far, I love that they put sustainability at the fore front, it makes me feel comfortable trying out their products. I now use their plum room spay as well, and I love it!!!!!! I woud recommened.”

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Posted 4 months ago

“I love the ethos of the company and always want to try and shop independent! I bought one of their hand and nail sets for my friend for her Birthday and she loved it! The communication from purchase to receiving the order was excellent. I was made aware that the delivery may be longer due to them experiencing a busy period but it arrived quickly. Very happy customer! I would definitely recommend and will be purchasing more lovely, eco-friendly products in the future 😁”

Helpful Report

Posted 4 months ago

Gruum is rated 4.7 based on 25,375 reviews