Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,899 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,899 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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322

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The products are good quality and well priced”

Helpful Report

Posted 3 months ago

“These products are really nice to use and the Gruum website is easy to navigate and to buy from.”

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Posted 3 months ago

“Really good products & great customer service”

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Posted 3 months ago

“Great products. Lovely quality. Great to travel with.”

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Posted 3 months ago

“Loved the product's especially the shower gel left my skin lovely and soft and nourished.”

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Posted 3 months ago

“Liked the gel serum so much decided to order more. Tried through the MSE offer and found the price kept changing from the published offer. Tried to order direct after receiving a email offer. Again couldn't match the price or free delivery despite using code so gave up. Feel like ads are misleading to just pull you in”

Helpful Report

Posted 3 months ago

Thank you for your review and for sharing your experience, we’re really glad to hear you loved the gel serum! We’re sorry that the MSE offer and pricing didn’t work as expected. We’ve reached out privately to assist you further and make the ordering process easier, so please check your inbox. We truly appreciate your feedback and your support, and we’ll continue looking at ways to make offers clearer and simpler in future.

Posted 3 months ago

“Love these products smell divine and handy for taking on breaks”

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Posted 3 months ago

“The products are always very good. Great size to pack away for holidays. Easy online website to navigate and swift delivery.”

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Posted 3 months ago

“Nice products.I bought set which included calm spray,face charcoal mask and bath oil. I like spray, smell is nice,but in my view it was too light,I prefer more intensive. Charcoal mask-I liked,that I can use it only small pieces but it's enough. Good moisturiser. Defined recommend.”

Helpful Report

Posted 3 months ago

Hi there, Thanks for taking the time to share your thoughts. We're really pleased you’re enjoying the products overall, and we hope to keep impressing you! Warm regards Team grüum

Posted 3 months ago

“I love the sleep mist and pulse point! I use every night before bed and they really work! I've just ordered the bath bomb abd melt bar and I'm sure they'll be great. Also used the hair oil and prickly pear oil. Oh and the calming face mist. All products smell lovely 😍”

Helpful Report

Posted 3 months ago

Hi Heather, Thank you so much for your wonderful review. We’re thrilled to hear that you’re enjoying so many of our products — from the Sleep Mist and Pulse Point to the hair and face oils. It’s fantastic that they’ve become part of your nightly routine and are making a difference for you. We hope you love the bath bomb and melt bar just as much! We really appreciate you taking the time to share your experience and support grüum. Warm Regards, Andrea - team grüum

Posted 3 months ago

“Excellent products, convenient sizes, super fast delivery.”

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Posted 3 months ago

Hi there, Thank you so much for your kind feedback! We’re delighted to hear that you’re enjoying our products and that the sizes and delivery worked well for you. It’s always wonderful to know that our customers are happy with their experience. Warm Regards, Andrea - team grüum

Posted 3 months ago

“Easy to order, fast delivery. Really lovely products. Love the facial serum, under eye treatment and foot soak fizzers. Smell lovely and brilliantly priced. Thank you.”

Helpful Report

Posted 3 months ago

Hi Julie, Thank you so much for your lovely feedback! We’re delighted to hear that you found ordering easy and delivery quick. It’s wonderful to know you’re enjoying the facial serum, under eye treatment, and foot soak fizzers, and that the scents and value are hitting the mark. Your kind words mean a lot to us! Warm Regards, Andrea - team grüum

Posted 3 months ago

“Stunning natural products that are easy to use and my body and hair just love them . No one believes that I am in my seventies”

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Posted 3 months ago

Hi Shelagh, Thank you so much for your lovely message! We’re delighted to hear that you’re enjoying our natural products and that they’re making such a positive difference for your body and hair. What a wonderful compliment — we’re thrilled to hear your secret’s staying safe! Warm Regards, Andrea - team grüum

Posted 3 months ago

“Beautiful quality products. Both myself and my partner really like them. The simple, Scandi inspired packaging looks great in the bathroom and we are pleased to support the Gruum business. Thank you guys and wish you every success with your business.”

Helpful Report

Posted 3 months ago

Hi there, Thank you so much for your lovely message! We’re delighted to hear that both you and your partner are enjoying our products, and that the Scandi‑inspired packaging fits so nicely into your home. It means a lot to us that you’re supporting grüum, and we really appreciate your kind wishes for our business. Warm Regards, Andrea - team grüum

Posted 3 months ago

“Sleep spray has done wonders, couldn’t recommend more”

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Posted 3 months ago

Hi Amelia, Thanks for your amazing review, we are so pleased to hear how our Sleep Mist has worked for you! Warm regards Team grüum

Posted 3 months ago

“I love all the gruum products I've received from you over the last couple of years. They are very good value, lovingly made from natural oils and your bundles make beautiful presents. I have introduced two of my female relatives to gruum. Best wishes MaggieA”

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Posted 3 months ago

Hi Maggie, This has made our day! Thanks for your lovely review and we are so pleased to hear that you have recommended us to your family. Thank you! Warm regards Team grüum

Posted 3 months ago

“I absolutely love everything about grüum! Their products are brilliant. I like the fact that their packaging is eco friendly and the products themselves are really good quality. I recently bought the their sleep bundle and it smells divine!”

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Posted 3 months ago

Hi Joanne, We’re so happy to hear this! Thanks for choosing us and for the lovely rating. Warm regards Team grüum

Posted 3 months ago

“Great range of products, very innovative - I find they make really good gifts as they’re a little different but always good quality”

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Posted 3 months ago

Hi Helen, Thanks for the great review, we are so pleased to hear you like our range of products and that they make good gifts! Warm regards Team grüum

Posted 3 months ago

“I simply love Gruum products. Their use of natural ingredients means that I never have to worry about applying harsh chemicals to my skin, which means my skin stays healthy and hydrated. They don't use fancy packaging - everything looks the same apart from the label, which I like because other companies add a huge mark up to fancy packaging; with Gruum you're paying for high quality contents within which is brilliant. Their customer services are excellent. Items are dispatched quickly and arrive in environmentally friendly boxes - another tick for Gruum! They often have amazing offers too which means you can get more for your money. Hands down Gruum is a company that really cares about its products, the environment and its customers. Highly recommended!”

Helpful Report

Posted 3 months ago

Hi Samantha, Thank you so much for this amazing review — it truly means a lot to us. We’re delighted to hear how much you enjoy our natural formulations, simple packaging, and eco‑friendly approach, and it’s wonderful to know our customer service and offers have made such a positive impression. Your recommendation and support really do make our day. Warm regards, Team grüum

Posted 3 months ago

“Brilliant products, I’ve tried many items from the aromatherapy to the moisturisers and all of them have been exactly what I wanted. Plus they smell far better than other products at a similar price range”

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Posted 3 months ago

Hi Charlie, We’re so happy to hear this! Thanks for choosing us and for the lovely rating. Warm regards Team grüum

Posted 3 months ago

Gruum is rated 4.7 based on 25,899 reviews