Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,620 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,620 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Gruum 5 star review on 13th January 2026

312

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“as someone with skin that reacts to everything, I tried gruum and I was hesitant at first due to the face wash having a strong lavender smell and I thought I’d break out again however it’s been a life saver. It’s saved my skin it’s glowing makes it feel nice and moisturised and overall a lot better. I don’t write reviews for products but I need the world to know about gruum”

Helpful Report

Posted 3 months ago

“Been emailed, again, to review Grüum. OK, but the improvement I asked for last time has yet to be imolemented, & I can't be the only one who's noticed the issue*. Mostly really good products. Of those I've tried, I'm not sensitive. Not keen on the hand lotion but the cream is good & in an aluminium tin, so easy to get at. The clay face mask is best used in the bath, as it's really messy. I particularly like the SPF range of face lotions, & the SPF 50 seems fine around my eyes. The aftersun oil I also use as a simple moisturiser which is absorbed completely. *However, the square/oblong edged style bottles, although simple & stylish, are not suitable for the thicker lotions, such as the SPF 30 & 50. You can't get the product out, & the neck is too thin even for my little finger to get right in to scoop it out. I've had 3 upsidedown for some time now & have to squeeze hard now to extract, I estimate, the last ⅛. They're always falling over & it's annoying. I need a stand for them, to hold the small rounded lidded tops upsidedown securely. After a couple of weeks of them upsidedown, I now have to cut them & decant the rest into my own small pots. The labels do peel off easily though, so I can use them. I'm aware that a pump dispenser, such as with the sleep spray would not be wide enough, & a wider/thicker one would require a new manufacturing process, which would make the products more expensive. It's not a minor issue as I'd like to use these lotions everyday, but the instability of the bottles upsidedown means that, if I'm in a hurry, I tend to reach for another company's moisturiser.”

Helpful Report

Posted 3 months ago

“Fantastic product, smells beautiful and works amazingly. Would highly recommend!”

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Posted 3 months ago

“I've been using Gruum's Coconut Shampoo Bar for a few years now, I use it as a body wash not just for hair, I love its minimal packaging, the smell and the way it gently cleanses hair and body and doesn't upset my delicate skin. I don't mind the subscription model, but it would be nice if it were available in shops too as I feel the one weak area is the delivery, over the years I've had a couple of non deliveries and last month a badly damaged delivery from Evri (who else! 🙄). I have to praise Gruum they have been very quick to resend damaged or missing deliveries.”

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Posted 3 months ago

“They were free. I don’t think I would have paid full price. Short fragrance time. Would not recommend”

Helpful Report

Posted 3 months ago

Hi Gary, Thanks for your honest feedback. We’re glad you had the chance to try the fragrance, even if it didn’t quite meet your expectations on longevity. Everyone’s preferences are different, and your feedback really helps us improve. Thanks again for sharing your thoughts. Best wishes, Andrea - team gruum

Posted 3 months ago

“Not one normally for "gruuming" products...pun intended, but am glad I tried them, very happy with the product and service.”

Helpful Report

Posted 3 months ago

“I found it really easy to order from the site. I got this as a free sample due to work but I would definitely order again. The moisturizer makes my skin feel so soft and I love the face wash too.”

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Posted 3 months ago

“Really great product and came super quick after ordering”

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Posted 3 months ago

“I've tried a lot of expensive branded products for face creams and nothing has made me have a more dewy glow than your gruum face cream and it's not super oily either!”

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Posted 3 months ago

“Great products that are natural and safe to use without nasty chemicals, very reasonable for price and last for a long time . I love my recent purchase of the solid natural deodorant, having tried some other makes, I do find this is the best 👌”

Helpful Report

Posted 3 months ago

“I love these products, especially the soap cleansing bars and soap shampoo bars. The face suncream is also very good.”

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Posted 3 months ago

“I have just got my Discovery Box. OMG its amazing 🎉. It has two products in it I was going to try, one I use regularly, some antiperspirant and a hair protector mist. I cant get over it. Thanks guys.”

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Posted 3 months ago

“Absolutely love these products , the make up remover bar is amazing! The eco friendly deodorants are also really good! Would recommend you give the products a go ad they are the best I have used”

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Posted 3 months ago

“I was skeptical about the products but once I tried, I have been converted. My bathroom is stocked with gruum products. I have even switched deodrants. I am waiting for a thicker face cream.”

Helpful Report

Posted 3 months ago

“love the products especially the shower gel; very easy to order and deliveries are accurate and sent promptly. Looking forward to receiving my 'advent calendar' Many thanks, great products and great service”

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Posted 3 months ago

“My order arrived on time and was well packaged. I purchased the products for my daughter, she absolutely loved it . She has very sensitive skin and finds it difficult to find products that don't irritate so is very pleased to of found something suitable.”

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Posted 3 months ago

“These products are second to none, every soap, cleanser, moisturiser, hair product, and deodorant that i have used is simply outstanding. Had an issue with an order, messaged customer services, re-order on its way no fuss - outstanding again. Thank you”

Helpful Report

Posted 3 months ago

“I’m so happy I stumbled across Gruum! I ordered shampoo and conditioner bars for my holiday. They were delivered quickly and packaged nicely. Both products were really lovely and the scent remained in my hair, and I remained frizz free! I also ordered the Garden of Eden candle which had the most unusual, wonderful lingering smell. I definitely recommend ordering from Gruum, not only are the products really beautiful but it’s so nice to not have to trawl through ingredients and to know it’s a kind choice for the planet and our animal friends 💙”

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Posted 3 months ago

“My son had been using your hair product and gave me a sample which I was pleased with, so I ordered a shower soap which I am also pleased with.”

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Posted 3 months ago

“So ive placed a few orders now and I love the products, they are very cost effective well made and stand out above some. BTW the room scents/sprays are by far the most delectable and outshine major brands. The CS are friendly efficient and effective with communication, assistance and just generally being friendly & helpful. I for one will continue to place orders, but would urge anybody wishing to buy ethical and decent items give Grumm a try.”

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Posted 3 months ago

Gruum is rated 4.7 based on 24,620 reviews