Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,281 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,281 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Julia Whitwam

Una Griffiths

Barbara Ritchie

Mrs Deborah Parish

Gruum 5 star review on 7th February 2026

Oluwabusayo Oluwafunke Oyebode

318

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order arrived quickly . Well packaged with recycling in mind. Face wash gentle with a soothing aroma ,foot cream rich but absorbed well .”

Helpful Report

Posted 2 weeks ago

Dear Carole, Thank you so much for your lovely review.We’re delighted to hear that your order arrived quickly and that you appreciated the thoughtful, eco-friendly packaging. It’s wonderful to know that the face wash felt gentle with a soothing aroma, and that the foot cream was rich yet absorbed well. Thank you again for your support. Kind regards, Team grüum

Posted 2 weeks ago

“Tried quite a few products from Gruum and really enjoy them, I can't say I've been disappointed with anything. The candles are gorgeous, the body and hair products do what they say. I like the simple packaging and love the prices and offers.”

Helpful Report

Posted 2 weeks ago

Dear Customer, Thank you so much for your lovely review. We’re thrilled to hear that you’ve been enjoying a range of our products and that they’ve lived up to your expectations. It’s wonderful to know you love the candles, body and hair products, as well as our simple packaging and offers! Your kind words mean a lot to us. Thank you again for your support. Kind regards, Team grüum

Posted 2 weeks ago

“Great shampoo bar, now I am ordering sun cream”

Helpful Report

Posted 2 weeks ago

“I ordered from gruum as they had an offer on shampoo and conditioner bars. I also ordered facial sunscreen and hair density improver. The items arrived very quickly. Both myself and my daughter loved the shampoo bar but found the conditioner bar for my afro and her curly hair didn't do much. My daughter wants me to buy the shampoos bar again when it's finished. I am yet to try the sunscreen but several reviewers stated it didn't leave a white cast, so if it does I will definitely make another order.”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for sharing your experience! We’re delighted to hear that you and your daughter enjoyed the shampoo bar and that the delivery reached you quickly. Your feedback about the conditioner bar and upcoming sunscreen trial is really helpful and will be passed on to our team. Warm Regards, Andrea - team grüum

Posted 2 weeks ago

“Love these products as they are the only ones I've found that I'm not allergic to. Really easy to order, arrived quickly and lots of bonus offers! Will definitely be ordering the face creams again.”

Helpful Report

Posted 2 weeks ago

Dear Nicola, Thank you so much for your lovely review. We’re delighted to hear that our products are suitable for you and that you’ve found them gentle on your skin. It’s also wonderful to know that you found the ordering process easy and that your delivery arrived promptly. We’re so pleased you enjoyed the bonus offers too! We truly appreciate your support and look forward to your next order. Kind regards, Team grüum

Posted 2 weeks ago

“I have had a few products from Gruum and can say how amazing the fragrancies are, I had been after a room fragrance for ages and found just the right one. The sun lotion, lip protector and face spritz are great also, I got small ones to take while travelling.”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you so much for your lovely review! We’re delighted to hear that you’ve found fragrances you love and that our room fragrance was just what you were looking for. It’s wonderful to know that the sun lotion, lip protector, and face spritz are working well for you, and that the travel-friendly sizes make your adventures easier! Warm Regards, Andrea - team grüum

Posted 2 weeks ago

“I've bought quite a few items from gruum over the years, like razors, candles, soap, deodorant and roll on scents. And I have to say I've always been impressed. Good quality items that last with an eco friendly slant. One thing I've really been impressed with is there deodorant. There's zero waste as it comes in a cardboard box rather than a refillable case. Overall I would definitely recommend these products. So give them a try and you might even get like the off cut bundle of soap which is great value.”

Helpful Report

Posted 2 weeks ago

Hi Kamran, Thank you so much for your wonderful review! We’re delighted to hear that you’ve enjoyed a range of grüum products over the years and that they continue to impress you. It’s fantastic to know you appreciate the quality, eco-friendly approach, and zero-waste packaging of our deodorant, as well as the value of the off cut soap bundle. Your recommendation means the world to us! Warm Regards, Andrea - team grüum

Posted 2 weeks ago

“A great company with super range of products. I’ve loved the scent and feel of every product I’ve tried. The ethics and natural qualities are outstanding- who wants nasty chemicals on their skin these days? Impressed too by the service, delivery times and re contact of customers.”

Helpful Report

Posted 2 weeks ago

Hi Sarah, Thank you so much for your wonderful review! We’re thrilled to hear that you’ve enjoyed the scent, feel, and natural qualities of our products, and that our ethics resonate with you. It’s fantastic to know our service, delivery, and communication have also impressed you. Your support truly means a lot to our team! Warm Regards, Andrea - team grüum

Posted 2 weeks ago

“Not the best. I wouldn't buy it again.”

Helpful Report

Posted 2 weeks ago

Dear Stefanie, Thank you for taking the time to share your feedback with us — we’re really sorry to hear that the product didn’t meet your expectations on this occasion. We truly value your honesty, as it helps us to continually improve. If there’s anything in particular that didn’t work for you, we’d really appreciate any additional details you’re happy to share. We’d also be more than glad to recommend an alternative that may be better suited to your needs. Please don’t hesitate to get in touch if we can assist further. Kind regards, Team grüum

Posted 2 weeks ago

“My favourite company, the advent calendar is the best! Plus now they do shampoo and conditioner bars so almost everything I need! Their face oils are wonderful!”

Helpful Report

Posted 2 weeks ago

Hi Suzy, Thank you so much for your lovely review! We’re delighted to hear that grüum has become one of your favourite companies and that you’re enjoying the advent calendar. It’s wonderful to know that our shampoo and conditioner bars, along with the face oils, are making your daily routine even better! Warm Regards, Andrea - team grüum

Posted 2 weeks ago

“Love all the products I ordered. Cute packaging too.”

Helpful Report

Posted 2 weeks ago

Hi Sally, Thank you so much for your lovely review! We’re thrilled to hear that you’re enjoying all the products you ordered and that the packaging adds a little extra delight. It’s wonderful to know our products and presentation are hitting the mark! Warm Regards, Andrea - team grüum

Posted 2 weeks ago

“Gruum is an ethical company selling green and natural products. They do some really nice products that really work. So good and kind to your skin. They have an easy to navigate website and payment is simple. They keep you informed regarding delivery and deliver very quickly as well. The products are always well packaged and the bottles are recyclable. They are a small company and any support from us is welcome.”

Helpful Report

Posted 3 weeks ago

Hi Karen, Thank you so much for your wonderful review! We’re thrilled to hear that you appreciate our green and natural products, as well as our ethical approach. It’s fantastic to know you find the website easy to navigate, enjoy quick delivery, and value our recyclable packaging. Your support and kind words truly mean a lot to our small team! Warm Regards, Andrea - team grüum

Posted 2 weeks ago

“Unfortunately never received order”

Helpful Report

Posted 3 weeks ago

Thanks for letting us know. We’ve reached out to you directly so we can assist further and get this sorted for you as quickly as possible.

Posted 3 weeks ago

“Great service always - products are good handy sizes for travelling and very concentrated products so you dont need alot - a little goes a long way and they work really well for me and my skin - Recommend this independant company - They do lots of promotions as well .”

Helpful Report

Posted 3 weeks ago

Hi Sharon, Thank you so much for your wonderful review! We’re thrilled to hear that you’re enjoying our products and that the convenient sizes and concentrated formulas work so well for your skin. It’s fantastic to know our service and promotions are making a positive impact too, and we really appreciate your recommendation of our independent company! Warm Regards, Andrea - team grüum

Posted 2 weeks ago

“great quality products, love the smell , texture and promotions! from face to hair and skincare to candles and more . really great products!! very happy I have discover them.”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you so much for your lovely review! We’re thrilled to hear that you’re enjoying the quality, scents, and textures of our products across everything from face and hair care to skincare and candles. It’s wonderful to know you’re so happy with your discovery – that really makes our day! Warm Regards, Andrea - team grüum

Posted 2 weeks ago

“These products (and I have bought many) are the very best quality and highly recommended!”

Helpful Report

Posted 3 weeks ago

Hi Colin, Thank you so much for your wonderful review! We’re thrilled to hear that you’re enjoying so many of our products and that you find them to be of the very best quality. It’s fantastic to know you’d recommend them – that really means a lot to us! Warm Regards, Andrea - team grüum

Posted 2 weeks ago

“I have a few Gruum products now and have found them all to be great quality and a reasonable price.”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you so much for your lovely review! We’re thrilled to hear that you’re enjoying your grüum products and that you find them to be great quality and good value. It’s wonderful to know our products are hitting the mark for you! Warm Regards, Andrea - team grüum

Posted 2 weeks ago

“Very good products and nice soap blocks, but they last too long so no need to order very often!”

Helpful Report

Posted 3 weeks ago

Hi Christine, Thank you for your feedback! We’re delighted to hear you’re enjoying our products and soap blocks. It’s great to know they last so long—your support truly means a lot to us! 🌿 Kind regards, Grüum Team

Posted 2 weeks ago

“I love the calming roller, the smell is so lovely and calming”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you for sharing your kind words! We’re so glad the calming roller and its scent bring you joy. Your feedback truly means a lot to us! 🌿 Kind regards, Grüum Team

Posted 2 weeks ago

“Purchased the charcoal face bar and this has helped to clear up my teenage daughters skin. Still has some spots but not the worst type that come to a head. Also bought the storage tin to keep it in which I think was worthwhile”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you for sharing your experience! We’re glad the charcoal face bar has helped your daughter’s skin and that the storage tin was worthwhile. If you have any questions, we’re here to help. Kind regards, Team Grüum

Posted 2 weeks ago

Gruum is rated 4.7 based on 25,281 reviews