Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,554 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,554 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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312

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loving the face serums, face oils, face cleaners. The shampoos/ conditioners don't work so well for me, but their face products, SPF's, shower gel, bodywash bars are fab. Love the packaging, branding, and how they are 'clean' products.”

Helpful Report

Posted 2 weeks ago

“My daughter aged 21 adores your products introduced by me Christmas 2024 with a calendar, sadly missed the 2025 one but bought her a full stocking of products she tells everyone about the brand December 2025”

Helpful Report

Posted 2 weeks ago

“I've had a wonderful time exploring the Grüm Advent calendar. The gifts behind the doors are all full sized. A super selection of useful gifts. I have even passed on a few of the gifts to friends.”

Helpful Report

Posted 2 weeks ago

“I ordered the advent calendar which arrived just before the end of November. Every day was a lovely surprise. All products were full size. Some I haven’t had before & will try out now. Some i have made presents to friends who were pleased with them.”

Helpful Report

Posted 2 weeks ago

“Great Products. Particularly love the smell of the face wash and it's so gentle on my sensitive skin. But really cannot fault any of Gruum's products. Bought my friend the advent calendar and she was over the moon with it. Wish I had bought 2 so I had kne as well...ohh well...next there's alway year ☺️”

Helpful Report

Posted 2 weeks ago

“I bought the advent calendar again this year and what amazing value and great products. I have gifted some and kept some for myself 🤩”

Helpful Report

Posted 2 weeks ago

“This year's advent calendar was superb. With the purchase being specifically for a family of 5 to share the contents every morning was a battle to open it first! The variety in the product is sensational and will definitely be a yearly thing for the family now we got one. Thank you Gruum from the Fiander-Turner family.”

Helpful Report

Posted 2 weeks ago

“I love Gruum products! The products are gentle and effective and are now part of my teenage son's regime. His skin is quickly soothed and any spots diminished using the gentle cleansing lotion and the spot treatment. So much so, that I have shared a link to your site with lots of his friends!”

Helpful Report

Posted 2 weeks ago

“I originally found out about gruum from glossy box. I love how it’s different from standard items and they always feel great to use.”

Helpful Report

Posted 2 weeks ago

“It’s very easy to send an order and it doesn’t take long for the items to arrive. I’m very pleased with the things I receive.”

Helpful Report

Posted 2 weeks ago

“You got me at sustainable and better for the planet ... keep on doing what you're doing. ( maybe you could add a "luxury" section - same products but nicer packaging- just charge more..." I know this might sound mad but I would use your products but I might not give them as gifts to certain of.my friends.”

Helpful Report

Posted 2 weeks ago

“Ordered the advent calendar for my partner. Wide range of gifts inside. Great gift.”

Helpful Report

Posted 2 weeks ago

“I've been using Gruum products for a while now, soaps, shampoo and conditioner bars and face creams and serums, I love them all, hair has never been so thick and healthy and skin looks and feels great. I got the xmas calendar this year too which I have loved it has opened my eyes to some products I would never have bought before but will again. And on top of that I feel like I'm doing something good by using there products. I will not go back to gel wash and shampoos in plastic bottles. Definitely a gruum convert for life.”

Helpful Report

Posted 2 weeks ago

“I just love this company. The ethics, the lack of plastic and the amazing products. Beautiful scents and natural packaging. I highly recommend gruum.”

Helpful Report

Posted 2 weeks ago

“Appreciate new smells/flavours in unusual packages”

Helpful Report

Posted 2 weeks ago

“every thing was great except the inteetational shipping, took way over 15 days. and hearing back from costumer sevice about it also took a long time”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for taking the time to share your feedback. We’re really pleased to hear that everything else about your order was great. International delivery times can sometimes vary depending on local carriers, and we appreciate your patience while it made its way to you. Your comments about communication are noted and help us continue improving our service. Warm regards, Andrea – team grüum

Posted 2 weeks ago

“Very pleased with the products. Use about 6 different ones and they are all great. Delivery and customer service was also very good. In general would thoroughly recommend them 🙂👍”

Helpful Report

Posted 2 weeks ago

“We received the After Sun Care oil in a beauty box. A beautiful scent but not overpowering. Nice light oil which doesn't leave the skin feeling greasy, but refreshed and glowing. We are now trying the facial serums which helps improve my skin tone. Looking forward to trying more products.”

Helpful Report

Posted 2 weeks ago

“Products are lovely. Facial oil hydrates over night and leaves no stickiness. Unperfumed facial products are kind to skin leaving it doft. The roll on fragrances smell divine. The Christmas advent calendar is great value.”

Helpful Report

Posted 2 weeks ago

“I’ve bought three Advent boxes this year for family members and we all love the contents. The items are all easy to use and smell delicious as well as being natural. So, the word is spreading inside and beyond family. I’ve also given other items from your catalogue to friends and I’m sure they will be happy too. Please keep doing what you are doing. You’re brilliant!”

Helpful Report

Posted 2 weeks ago

Gruum is rated 4.7 based on 24,554 reviews