Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 23,988 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 23,988 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Gruum 5 star review on 20th October 2025

308

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Products are very nice, smell super good. The shipping was fast and the staff are very friendly”

Helpful Report

Posted 1 week ago

“really nice idea! loved the products i got and really appreciate the dedication for clean ingredient stuff. love it, full support! :)”

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Posted 1 week ago

“easy to order, and great products :)”

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Posted 1 week ago

“The quality of these products are outstanding! I would definitely order from here again as I've been struggling to find skincare products that actually clear up all these spots. Grüum did the trick. Very very very Good!”

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Posted 1 week ago

“Fast delivery simple pure products, face oil makes my skin feel flawless in the morning amazing feeling”

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Posted 1 week ago

“Ordered there relax box but unfortunately my partner had a reaction to the product , could be her skin but other then that she was happy with the product, smell , packaging etc”

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Posted 1 week ago

“Great company and products. I ordered a wrong item late at night, so sent an email in the moring which was responded to very quickly and the order was corrected before dispatch.”

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Posted 1 week ago

“The products are all as described. I am very happy with everything I received from Gruum . I use them daily”

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Posted 1 week ago

“Team off Legend's. 5 Stars From Here all the products.... (From Ireland With Love) well done team Groom (Gruum) Paul”

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Posted 1 week ago

“I got a great little deal so thought I’d try it out , I must say The moisturiser I got smells great and makes my face feel good , I haven’t tried the soap bar just yet but overall I would suggest people to order from here - took around a week for delivery but the products are great many thanks”

Helpful Report

Posted 1 week ago

“I ordered some items and haven’t tried all of them yet, but I am so impressed with the hair density serum!! It really made a difference in my hair in less than 2 weeks - I am losing way less hair than I used to, and can see lots of new hair growth. You got a customer for life!”

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Posted 2 weeks ago

“I ordered this 6 weeks ago and still haven't received my parcel. I paid delivery but still nothing:(”

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Posted 2 weeks ago

Hi Corrina, Thank you for getting in touch and letting us know about this. We’re sorry to hear that your parcel hasn’t arrived yet — that’s certainly not the experience we want for our customers. Our team has sent you an email so we can look into your order and get this sorted for you as quickly as possible. We really appreciate your patience and understanding while we resolve this for you. Warm regards, Andrea – team grüum

Posted 1 week ago

“Good products”

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Posted 2 weeks ago

“Love the products and easy to order. I purchased the sleep set and the did the job!”

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Posted 2 weeks ago

“Very easy to order . Their products are very good. Quick delivery service would highly recommend. Will make great Christmas presents. Very happy. Thank you”

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Posted 2 weeks ago

“Beautiful products! That smell good,look good and leave your skin feeling soft and hydrated as me personally I have quiet dry and oily skin but still using their products my face is left soft and smelling good!”

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Posted 2 weeks ago

“High quality products DO NOT LEAVE U IN BREAKOUTS AMAZINGGGGGG!”

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Posted 2 weeks ago

“I got fungle acne from the Soap bar and moisturiser and the absolute BOMBARDMENT of emails even after unsubscribing multiple times is infuriating.”

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Posted 2 weeks ago

Hi Holly, Thank you for sharing your feedback. We really appreciate you taking the time to let us know about your experience. Everyone’s skin is unique, and sometimes different products can work in their own way for each person. Our team would be happy to help find something that’s perfectly suited to your skin — please feel free to get in touch if you’d like some tailored recommendations. We’ve also sent you an email to help resolve the issue with your email preferences, so you’ll have full control over what messages you receive going forward. Thank you again for your feedback, Holly — it really helps us continue to improve. Warm regards, Andrea – team grüum

Posted 1 week ago

“Loved the face oil. My wife uses it too and loves it too. Thanks”

Helpful Report

Posted 2 weeks ago

“I ordered face cleanser and hair and body bars, OMG not gonna lie I loved them, love the hair bar a lot more than the face cleanser, I feel the face cleanser needs to lather up to get the feel of a bar of soap but it did leave my face feeling smooth. I have never used a hair bar before and myself and son love using it, it instantly foams up the second it touches your wet hair, I have thin hair that gets greasy and needs washing every 2 days but since using the hair and body bar I can go 4 days without needing to wash my hair as it left my hair shiny and soft, and no greasy hair, even when hair was wet my hair brush just glided through so personally for me no conditioner was needed. I suffer with dry scalp but the bar definitely helped that aswell. I have been converted thank you”

Helpful Report

Posted 2 weeks ago

Gruum is rated 4.7 based on 23,988 reviews