Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,557 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,557 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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312

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We received the After Sun Care oil in a beauty box. A beautiful scent but not overpowering. Nice light oil which doesn't leave the skin feeling greasy, but refreshed and glowing. We are now trying the facial serums which helps improve my skin tone. Looking forward to trying more products.”

Helpful Report

Posted 2 weeks ago

“Products are lovely. Facial oil hydrates over night and leaves no stickiness. Unperfumed facial products are kind to skin leaving it doft. The roll on fragrances smell divine. The Christmas advent calendar is great value.”

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Posted 2 weeks ago

“I’ve bought three Advent boxes this year for family members and we all love the contents. The items are all easy to use and smell delicious as well as being natural. So, the word is spreading inside and beyond family. I’ve also given other items from your catalogue to friends and I’m sure they will be happy too. Please keep doing what you are doing. You’re brilliant!”

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Posted 2 weeks ago

“Easy to order, value for money, lovely products for the whole family. Especially love the kids products.”

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Posted 2 weeks ago

“I placed my order in October. It is now almost January and I havent recieved my order. fab!”

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Posted 2 weeks ago

Hi there, Thank you for your feedback. We’ve reached out to you privately to help and make sure everything is taken care of as quickly as possible. We appreciate you bringing this to our attention and look forward to getting it sorted for you. Warm regards, Andrea – team grüum

Posted 2 weeks ago

“Love the products and only having necessary packaging.”

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Posted 2 weeks ago

“Just completed my gorgeous advent calendar and look forward to using all my new treats, happy new year Gruum !!”

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Posted 2 weeks ago

“Love Gruum products, love the packaging, the website is easy to use and delivery is prompt. Gruum also have some great offers, I like to keep my open for these. I have recommended gruum to many friends. Thanks and keep it up.”

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Posted 2 weeks ago

“True to its ethos, always reliable and long-lasting, and excellent value for money!”

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Posted 2 weeks ago

“Bowled over by the quality of Gruum skincare. I’m 66 and my skin has improved no end. Prickly pear oil is amazing and the cleansing products don’t dry my skin out. Highly recommend the advent calendar for being able to test a range of goodies. Well done!”

Helpful Report

Posted 2 weeks ago

“Iv had the advent calendar for the first year and it's been amazing value with lots of different products to try even the box is totally recyclable. Very impressed overall. My only criticism is the shampoo and conditioner bar looks identical when out of the box.”

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Posted 2 weeks ago

“I lovey Gruum products easy to subscribe to and change my order when I need to and the products are soooo good. I bought the advent calendar this year as well and it's amazing I love the scents of the candle melts and it's giving me an opportunity to look at your other products at a fraction of the cost. I love it. Longay it continue. The oils are especially amazing favourite.”

Helpful Report

Posted 2 weeks ago

“Amazing products and truly irresistible smell.”

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Posted 2 weeks ago

“Love it so much thank you”

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Posted 2 weeks ago

“I actually came across Gruum because they had a promotion on the Jet 2 app and I won some products. I was so taken by my products - A lapp lip conditioner, vanilla cookie and tripeptide: A gentle fragrance free gruum natural moisturiser; A face wash bar, cranberry and clementine and A moisturising face spritz, orange blossom - that I decided I had to have their Advent calendar. Website very easy to use and products are lovely. I have the fragrance free gruum natural moisturiser on y list of fab products now!”

Helpful Report

Posted 2 weeks ago

“I have placed small orders a few times before so I was already aware of the high quality and affordability of the products. When I received an email about this years advent calendar, I just had to order one and it hasn't disappointed. It has been great opening a new window each day and finding a new product to try. There is such a wide variety of products and they all look and smell fantastic, so thank you!”

Helpful Report

Posted 2 weeks ago

“Delighted with the ethos of Gruum as well as the quality of the products, I particularly like the hair fragrance and perfumes. The solid shampoo and conditioner are also excellent. Tried a wide range of products through the advent calendar and nothing has disappointed, would wholeheartedly recommend”

Helpful Report

Posted 2 weeks ago

“Love your products and the advent calendar was well worth the cost with real value. My only gripe was how close to December the calendar was delivered….. 3 days before. I needed to get it to my daughter via post , so sadly was not there on time. That upset me as I ordered months before.”

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Posted 2 weeks ago

“This item missing from my parcel so unable to review it! Not used the other items.”

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Posted 2 weeks ago

Hi Margaret, Thank you for letting us know. We’re really sorry to hear that an item was missing from your parcel – that’s not the experience we want for our customers. I have sent you a private email so we can resolve this for you as quickly as possible. Kind regards, The grüum Team

Posted 2 weeks ago

“The advent calendar was perfect. Nicely packaged, sustainably constructed, lovely products - we will certainly be back for more and the risk in trying something has completely paid off. I would definitely recommend.”

Helpful Report

Posted 2 weeks ago

Gruum is rated 4.7 based on 24,557 reviews