Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 23,988 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 23,988 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Gruum 5 star review on 20th October 2025

308

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely skincare my daughter loves the face wash bar, smells amazing and the moisturiser is amazing so think and just feels like its doing something good 5*”

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Posted 2 weeks ago

“Gave it to my daughter to use she said it help her skin said her skin felt smooth so I will definitely buy it.”

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Posted 2 weeks ago

“Excellent products. Vitamin face oil great. Sleep soap great. Moisturised wonderfully. Refreshing face spray”

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Posted 2 weeks ago

“Love the products, if there is a way to get more fragrance into the face oil I think that will improve the product but overall I cant knock the products I got!”

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Posted 2 weeks ago

“Good quality products and good value”

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Posted 2 weeks ago

“Very good small business with some excellent products, highly recommend.”

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Posted 2 weeks ago

“Never showed up”

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Posted 2 weeks ago

Hi George, Thanks for review. We are sorry to hear that you did not receive your order. Occasionally parcels do get lost in transit but we are always happy to help resolve this. I have sent you a private email so please check your inbox so that we can get a replacement order sent out to you right away! Warm regards The grüum Team 🌿

Posted 2 weeks ago

“I was very happy with the sleep set, the package was delivered soon after purchase and my girlfriend is enjoying the products!”

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Posted 2 weeks ago

“Did not receive the product.”

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Posted 2 weeks ago

Hi Matthew, Thank you for your review. We’ve already sent you an email so we can get this sorted and make sure your order reaches you as soon as possible. We really appreciate your patience and look forward to resolving this quickly for you. Warm regards, Andrea – team grüum

Posted 1 week ago

“Easy to use website for ordering, great products.”

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Posted 2 weeks ago

“Perfect for my skin and my confidence:)”

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Posted 2 weeks ago

“Very 'green' products, no harmful additives. My grandson, now a teenager, loves his deodorant, my granddaughter who plays football, her hand cream and I enjoy the products for senior skin. My daughter likes her wooden comb and tooth brush.”

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Posted 2 weeks ago

“The youth restoring serum is amazing. I have ditched my £60 a time serum for this product and bought jars of it fir Christmas presents”

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Posted 2 weeks ago

“Brilliant products for my dry sensitive skin”

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Posted 2 weeks ago

“Such lovely compant to but from and the prducts are lovley! Highly recommend (especially the candles!)”

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Posted 2 weeks ago

“Love, Love, Love, grüum products! Bursting with beautiful scents and natural ingredients. The quality is as good as most High Street brands (sometimes better). They’re more affordable as they don’t use (or need) all that nasty, pointless packaging that just gets thrown away. So much more Eco Friendly. I found out about them after getting grüum products as a gift from a close friend and now I use products both for myself and for gifts, give this independent brand a try, you won’t regret it.”

Helpful Report

Posted 2 weeks ago

“Amazing products, my favourite is the Daily Face Oil Brighten and restore. Your skin truly does brighten. I've had several comments about the glow on my face, which lasts all day long and feels great. Its a great addition to your skin care especially when you are having a makeup free day.”

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Posted 2 weeks ago

“Lovely products good facial oils ..shampoo bar good for holidays ..”

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Posted 2 weeks ago

“I recently purchased the facial oil, under-eye treatment, and lip balm, and I’ve been especially loving the last two! After just a few days of use, I can already feel a difference — the under-eye treatment feels soothing and hydrating, and the lip balm keeps my lips soft for hours. The quality is honestly on par with some of the high-end skincare brands I’ve tried, but at a much better value. Everything feels thoughtfully made and gentle on the skin. I’m really impressed and excited to keep using these products!”

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Posted 2 weeks ago

“The shampoo bar I bought is very good. I will quite likely buy it again. I don't want to buy candles or razors or other stuff I didn't even know existed. I just want to wash my hair. Thank you”

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Posted 2 weeks ago

Gruum is rated 4.7 based on 23,988 reviews