Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,332 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Julia Whitwam

Una Griffiths

Barbara Ritchie

Mrs Deborah Parish

Gruum 5 star review on 7th February 2026

Oluwabusayo Oluwafunke Oyebode

318

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've been using Gruum shampoo bars for a few years now and wont be going back to liquid shampoo. Each bar last much, much longer than I could have anticipated. It lavers up beautifully and leaves my hair feeling clean and soft every time. I love it.”

Helpful Report

Posted 2 weeks ago

Hi Alison, Thank you so much for taking the time to leave your lovely review, we really appreciate it. We’re absolutely delighted to hear you’ve been using grüum shampoo bars for a few years and that you wouldn’t go back to liquid shampoo. It’s wonderful to know they last so well, lather beautifully, and leave your hair feeling clean and soft every time — that’s exactly what we love to hear! Warm Regards, Andrea - team grüum

Posted 2 weeks ago

“Love the soaps, keeps my skin soft and smells gorgeous. I usually buy a quantity and keep them in a glass bowl in the bathroom. Colourful scented talking point”

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Posted 2 weeks ago

Hi Val, Thank you so much for taking the time to leave your lovely review, we really appreciate it. We’re absolutely delighted to hear you’re enjoying the soaps and that they’re keeping your skin soft while adding a lovely scent to your bathroom — we also love the idea of them displayed in a glass bowl as a colourful talking point! Warm Regards, Andrea - team grüum

Posted 2 weeks ago

“Been using gruum products for years always good quality plus made with natural ingredients thats better for you than chemicals the others use you can be harmful.”

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Posted 2 weeks ago

Hi John, Thank you so much for taking the time to leave your lovely review, we really appreciate it. We’re absolutely delighted to hear you’ve been using grüum products for years and continue to enjoy the quality and natural approach — that’s wonderful to hear! Warm Regards, Andrea - team grüum

Posted 2 weeks ago

“I've ordered quite a few different Gruum products over the past year and I find them affordable, and when I buy them guilt free because they're sustainable. I recently ordered hair products which I'm yet to try but previously the face wash bar, liquid moisturiser and aftersun care has been really good and I would highly reccomend. They smell natural and nice as well which is a bonus.”

Helpful Report

Posted 2 weeks ago

Hi Lauren, Thank you so much for taking the time to share such a lovely review, we really appreciate it. We’re absolutely delighted to hear you’ve been enjoying your grüum products over the past year and that you love the affordability, sustainability, and natural scents. It’s wonderful to know the face wash bar, moisturiser, and aftersun care have all worked so well for you, and we hope you enjoy trying your new hair products too! Warm Regards, Andrea - team grüum

Posted 2 weeks ago

“Lovely scents, natural, makes my skin feel amazing! Great for sensitive skin”

Helpful Report

Posted 2 weeks ago

Hi Georgina, Thank you so much for taking the time to leave such a lovely review, we really appreciate it. We’re absolutely delighted to hear you’re enjoying the scents and that our products are leaving your skin feeling amazing. It’s especially wonderful to know they’re working well for your sensitive skin too. Warm Regards, Andrea - team grüum

Posted 2 weeks ago

“Great products, lots of special offers and excellent customer service!”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you so much for taking the time to leave such a lovely review, we really appreciate it. We’re absolutely delighted to hear you’re enjoying our products, offers, and customer service — that really means a lot to the team! Warm Regards, Andrea - team grüum

Posted 2 weeks ago

“I like the shampoo bars but not keen on the conditioners as my hair still feels rough after using it. The prices are quite high.”

Helpful Report

Posted 2 weeks ago

Hi Karen, Thank you for taking the time to share your thoughts with us—we really appreciate it. I’m so pleased to hear you’re enjoying the shampoo bars! I’m sorry to hear the conditioner hasn’t quite given you the smooth feel you were hoping for. Everyone’s hair is a little different, and sometimes it can take a bit of trial and error to find the perfect match. If you’d like, I’d be more than happy to recommend an option that may suit your hair type better or share a few tips to help get the most from the bar. We also appreciate your feedback on pricing, and we’re always working to ensure we’re offering great value alongside high-quality, long-lasting products. Thanks again for your feedback—it really helps us improve. Warm Regards, Andrea - team grüum

Posted 2 weeks ago

“The solid shampoo completely converted me and I have in turn converted others. No other solid shampoo is as good and its also good for the planet. Win, win!”

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Posted 2 weeks ago

“I have been buying from this company off and on and have never been disappointed with either their customer service nor products. I have been using their shampoo bars which are amazing. Their packaging is all eco-friendly and recyclable. They offer a range of products and often have great offers on their products. Would rather buy from them than use high street retail chains. Definitely recommend their products.”

Helpful Report

Posted 3 weeks ago

Dear Shalini, Thank you so much for your wonderful review. We’re absolutely delighted to hear that you’ve consistently had such positive experiences with both our products and customer service. It’s fantastic to know you’re enjoying the shampoo bars, as well as our eco-friendly packaging and special offers. Your kind words and recommendation truly mean a lot to us, and we’re so grateful for your continued support. Kind regards, Team grüum

Posted 2 weeks ago

“Great products overall, although I only use some of them. I particularly like the bar shampoos and the bar soaps. But I'm also finding some the face cleaners are good as well. I will continue to support this company and will try other products.”

Helpful Report

Posted 3 weeks ago

Hi Roberta, Thank you for your wonderful feedback! We’re so pleased to hear that you’re enjoying the bar shampoos, bar soaps, and face cleansers. It’s fantastic to know you’ll continue supporting us and exploring other products. Warm Regards, Andrea - team grüum

Posted 2 weeks ago

“Excellent 'sleep' products discovered through a Good Food promotion.”

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Posted 3 weeks ago

Dear Juliet, Thank you so much for your lovely review.We’re delighted to hear that you’ve enjoyed discovering our sleep products through the Good Food promotion. It’s wonderful to know they’ve made a positive impression! Thank you again for your support. Kind regards, Team grüum

Posted 3 weeks ago

“Order arrived quickly . Well packaged with recycling in mind. Face wash gentle with a soothing aroma ,foot cream rich but absorbed well .”

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Posted 3 weeks ago

Dear Carole, Thank you so much for your lovely review.We’re delighted to hear that your order arrived quickly and that you appreciated the thoughtful, eco-friendly packaging. It’s wonderful to know that the face wash felt gentle with a soothing aroma, and that the foot cream was rich yet absorbed well. Thank you again for your support. Kind regards, Team grüum

Posted 3 weeks ago

“Tried quite a few products from Gruum and really enjoy them, I can't say I've been disappointed with anything. The candles are gorgeous, the body and hair products do what they say. I like the simple packaging and love the prices and offers.”

Helpful Report

Posted 3 weeks ago

Dear Customer, Thank you so much for your lovely review. We’re thrilled to hear that you’ve been enjoying a range of our products and that they’ve lived up to your expectations. It’s wonderful to know you love the candles, body and hair products, as well as our simple packaging and offers! Your kind words mean a lot to us. Thank you again for your support. Kind regards, Team grüum

Posted 3 weeks ago

“Great shampoo bar, now I am ordering sun cream”

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Posted 3 weeks ago

“I ordered from gruum as they had an offer on shampoo and conditioner bars. I also ordered facial sunscreen and hair density improver. The items arrived very quickly. Both myself and my daughter loved the shampoo bar but found the conditioner bar for my afro and her curly hair didn't do much. My daughter wants me to buy the shampoos bar again when it's finished. I am yet to try the sunscreen but several reviewers stated it didn't leave a white cast, so if it does I will definitely make another order.”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you for sharing your experience! We’re delighted to hear that you and your daughter enjoyed the shampoo bar and that the delivery reached you quickly. Your feedback about the conditioner bar and upcoming sunscreen trial is really helpful and will be passed on to our team. Warm Regards, Andrea - team grüum

Posted 2 weeks ago

“Love these products as they are the only ones I've found that I'm not allergic to. Really easy to order, arrived quickly and lots of bonus offers! Will definitely be ordering the face creams again.”

Helpful Report

Posted 3 weeks ago

Dear Nicola, Thank you so much for your lovely review. We’re delighted to hear that our products are suitable for you and that you’ve found them gentle on your skin. It’s also wonderful to know that you found the ordering process easy and that your delivery arrived promptly. We’re so pleased you enjoyed the bonus offers too! We truly appreciate your support and look forward to your next order. Kind regards, Team grüum

Posted 3 weeks ago

“I have had a few products from Gruum and can say how amazing the fragrancies are, I had been after a room fragrance for ages and found just the right one. The sun lotion, lip protector and face spritz are great also, I got small ones to take while travelling.”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you so much for your lovely review! We’re delighted to hear that you’ve found fragrances you love and that our room fragrance was just what you were looking for. It’s wonderful to know that the sun lotion, lip protector, and face spritz are working well for you, and that the travel-friendly sizes make your adventures easier! Warm Regards, Andrea - team grüum

Posted 3 weeks ago

“I've bought quite a few items from gruum over the years, like razors, candles, soap, deodorant and roll on scents. And I have to say I've always been impressed. Good quality items that last with an eco friendly slant. One thing I've really been impressed with is there deodorant. There's zero waste as it comes in a cardboard box rather than a refillable case. Overall I would definitely recommend these products. So give them a try and you might even get like the off cut bundle of soap which is great value.”

Helpful Report

Posted 3 weeks ago

Hi Kamran, Thank you so much for your wonderful review! We’re delighted to hear that you’ve enjoyed a range of grüum products over the years and that they continue to impress you. It’s fantastic to know you appreciate the quality, eco-friendly approach, and zero-waste packaging of our deodorant, as well as the value of the off cut soap bundle. Your recommendation means the world to us! Warm Regards, Andrea - team grüum

Posted 3 weeks ago

“A great company with super range of products. I’ve loved the scent and feel of every product I’ve tried. The ethics and natural qualities are outstanding- who wants nasty chemicals on their skin these days? Impressed too by the service, delivery times and re contact of customers.”

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Posted 3 weeks ago

Hi Sarah, Thank you so much for your wonderful review! We’re thrilled to hear that you’ve enjoyed the scent, feel, and natural qualities of our products, and that our ethics resonate with you. It’s fantastic to know our service, delivery, and communication have also impressed you. Your support truly means a lot to our team! Warm Regards, Andrea - team grüum

Posted 3 weeks ago

“Not the best. I wouldn't buy it again.”

Helpful Report

Posted 3 weeks ago

Dear Stefanie, Thank you for taking the time to share your feedback with us — we’re really sorry to hear that the product didn’t meet your expectations on this occasion. We truly value your honesty, as it helps us to continually improve. If there’s anything in particular that didn’t work for you, we’d really appreciate any additional details you’re happy to share. We’d also be more than glad to recommend an alternative that may be better suited to your needs. Please don’t hesitate to get in touch if we can assist further. Kind regards, Team grüum

Posted 3 weeks ago

Gruum is rated 4.7 based on 25,332 reviews