Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,547 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,547 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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312

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've had a number of gruum products in recent years and they've all been excellent - they smell good and are really kind to your skin”

Helpful Report

Posted 1 week ago

“Ordering really easy and delivery quick, would definitely order again 👍”

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Posted 1 week ago

“Lovely products.”

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Posted 1 week ago

“I like the simple, neat packaging and the products certainly suit my skin. I've also given them as gifts to my family. The sun protection products work well for me, particularly when travelling. I love the Sandwood and Tonka roll on fragrance too.”

Helpful Report

Posted 1 week ago

“First discovered Gruum through another company that we order products from. They offered an opportunity to choose three free samples from Groom. Was very pleased with those three Gruum products and have since ordered more directly from Gruum. Really like the products I have tried and particularly the products in "bar-form" in paper packaging which is better for the environment. Would not have discovered Gruum had it not been as an offer through this other company. Will definitely keep buying Gruum products.”

Helpful Report

Posted 1 week ago

“Products arrived well packaged and very happy with my purchases.”

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Posted 1 week ago

“Found this company by accident and I’m so glad I did. Their products are lovely, appear to be well sourced natural ingredients too. I’ve tried many products already, from moisturisers to reed diffuser and they are all very good and excellent value for money. I even treated myself to the advent calendar. The products were all full sized, varied and extremely good value for money. The packaging is recyclable too! I had an issue with one of the products, emailed Simon and received a lovely email back saying my replacement was on its way. I cannot fault this company and would highly recommend them to all my friends and family. One suggestion, it would be good to have a little tin for the body/face bars for travel use. One like the tin for the little candles would be excellent!”

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Posted 1 week ago

“Really nice products, lovely subtle fragrances. They are gentle on the skin and effective.”

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Posted 1 week ago

“Lovely products, last a long time, the shampoos don't smell overpowering.”

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Posted 1 week ago

“Excellent products great smell & feel for lip products”

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Posted 1 week ago

“I love Gruum products, they last for ages and generally smell divine. I've especially loved the Christmas Advent calendar. Not knowing the conten was glorious so every day was a surpise. There are no products that I won't use and there's lots I would not have thought to purchase but really like.”

Helpful Report

Posted 1 week ago

“I've tried various Gruum products, and love everything. They smell great, do what they say they will, no wasteful packaging, good value.... I especially love the shampoo bars - they last ages!”

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Posted 1 week ago

“It had no sent”

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Posted 2 weeks ago

Hi Shirley, Thank you for sharing your feedback. As we use natural ingredients, some of our products have a very subtle fragrance, and scent can be experienced differently from person to person. We really appreciate you taking the time to leave a review and share your thoughts with us. Warm Regards, Andrea – team grüum

Posted 1 week ago

“Loving the face serums, face oils, face cleaners. The shampoos/ conditioners don't work so well for me, but their face products, SPF's, shower gel, bodywash bars are fab. Love the packaging, branding, and how they are 'clean' products.”

Helpful Report

Posted 2 weeks ago

“My daughter aged 21 adores your products introduced by me Christmas 2024 with a calendar, sadly missed the 2025 one but bought her a full stocking of products she tells everyone about the brand December 2025”

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Posted 2 weeks ago

“I've had a wonderful time exploring the Grüm Advent calendar. The gifts behind the doors are all full sized. A super selection of useful gifts. I have even passed on a few of the gifts to friends.”

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Posted 2 weeks ago

“I ordered the advent calendar which arrived just before the end of November. Every day was a lovely surprise. All products were full size. Some I haven’t had before & will try out now. Some i have made presents to friends who were pleased with them.”

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Posted 2 weeks ago

“Great Products. Particularly love the smell of the face wash and it's so gentle on my sensitive skin. But really cannot fault any of Gruum's products. Bought my friend the advent calendar and she was over the moon with it. Wish I had bought 2 so I had kne as well...ohh well...next there's alway year ☺️”

Helpful Report

Posted 2 weeks ago

“I bought the advent calendar again this year and what amazing value and great products. I have gifted some and kept some for myself 🤩”

Helpful Report

Posted 2 weeks ago

“This year's advent calendar was superb. With the purchase being specifically for a family of 5 to share the contents every morning was a battle to open it first! The variety in the product is sensational and will definitely be a yearly thing for the family now we got one. Thank you Gruum from the Fiander-Turner family.”

Helpful Report

Posted 2 weeks ago

Gruum is rated 4.7 based on 24,547 reviews