Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,373 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,373 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

Visit Website

Write Your review

Tell us how Gruum made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

326

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful products for all skin/hair types etc. Good value for money. Everyone is catered for. Also you are well looked after by Gruum with their amazing offers, bundles etc ahd they make it easy to purchase what you need. Very well made and thought out products and great fragrances. Thank you Gruum from my heart to yours! You saved my very dry chapped/cracked hands with your amazing hand cream which is affordable and smells amazing and is relaxing to put on at night as it has Lavender in it that smells beautiful. I keep searching for a good affordable hand cream that works and I've found it! Also i love that Gruum is eco friendly!”

Helpful Report

Posted 1 week ago

Hi Claire, Thank you so much for your kind review. We're delighted to hear our products have made such a difference for you, especially the hand cream. Thank you for being part of the grüum community and for sharing your experience with us. Warm regards, Mikaela Team grüum

Posted 1 week ago

“Love the products will be ordering again”

Helpful Report

Posted 1 week ago

Hi Victoria, Thank you for your lovely review. We're so pleased you're enjoying our products and really appreciate your support. We look forward to welcoming you back for your next order! Warm regards, Mikaela Team grüum

Posted 1 week ago

“I've been ordering from Gruum for over a year now. Initially, I was looking for an alternative to plastic shampoo bottles and found the Gruum shampoo bars on a "well known" shopping/delivery site. I've since ordered directly from Gruum - their shampoo bars are a staple, but I've also used the moisturiser bars and the prickly pear oil - all are fabulous. Delivery and communication are extremely efficient. One thing I would say is that the email offers (they're really good offers too), don't seem to open automatically on the app. That may be my sign up decisions though 😁. They're UK based (in fact relatively local to me so even shipping miles are reduced) and I am fairly confident I'm not going to have too many nasty chemicals to worry about. I haven't tried the deodorant yet but I will next time I order. The tins, while cute, aren't they ideal for travel or using as a soap dish in a bathroom as they're a bit small to get fingers in if the bars stick. I am glad they've now started shipping the shampoo and body bars in simple cardboard packaging. I've now found the ideal sized plastic (but I will re-use time and again) container for travel and a glass soap dish for home, so all is good. I fully intend to continue using and supporting this company. Highly recommended.”

Helpful Report

Posted 1 week ago

Hi Clare, Thank you so much for your wonderful and detailed review — we truly appreciate you taking the time to share your experience with grüum. Thank you for your continued support and for choosing to shop with grüum — it means a lot to us. We hope you enjoy trying our deodorant next time you order! 🧡 Kind regards, Team grüum

Posted 1 week ago

“Really good quality products i got my facial 50spf suncream and face mist , definitely recommend this one !;)”

Helpful Report

Posted 1 week ago

Hi Snezana, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 1 week ago

“Excellent service, great products would highly recommend. Face spray handy size for handbag or pocket. Face sun cream has a nice fragrance and lovely feel on your skin.”

Helpful Report

Posted 1 week ago

Hi Linda, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 1 week ago

“Wow ☺️ 👌 amazing products 🫡🤝 Thank you Simon and your team who found and created these wonderful hair and skin care. I highly recommend these products. Try them and you'll be amaze ✨️ 👌honestly.”

Helpful Report

Posted 1 week ago

Hi there, Thank you so much for your wonderful review! 😊 We're thrilled to hear you're enjoying our products and truly appreciate your kind words and recommendation. Thank you for your support! Warm regards, Mikaela Team grüum

Posted 1 week ago

“I was lucky to receive a free suncare kit as a reward from another retailer. It was immediately claimed by my eldest daughter on the grounds that I don't go outdoors when it's sunny. She loves it! I ordered a toiletry bag with products, which unfortunately took longer to arrive than expected, so I was already away when it was delivered. Disappointed, as it would have been perfect for my long weekend sanctuary/spa retreat. Looking forward to using the lovely products in their handsome bag next time.”

Helpful Report

Posted 1 week ago

Hi Helen, Thank you for your review. We're delighted to hear your daughter is enjoying the suncare products! We're sorry that your order took longer to arrive than expected and missed your trip. We appreciate your patience and hope you enjoy the products. Warm regards, Mikaela Team grüum

Posted 1 week ago

“Product never received, will not be buying again.”

Helpful Report

Posted 1 week ago

Hi Matthew, Thank you for your feedback. We're sorry to hear your order hasn't been received. I have reached out to you directly to look into this and help resolve the issue as quickly as possible. We appreciate your patience and hope to put things right for you. Warm regards, Mikaela Team grüum

Posted 1 week ago

“Unfortunately, personally I found the quality of razor less effective than cheap disposable razors I currently use, whilst the other products appear satisfactory, they are not something I would subscribe to going forward”

Helpful Report

Posted 1 week ago

Hi there, Thank you for your feedback. We're sorry to hear that the razor didn't meet your expectations. We're pleased that you found the other products satisfactory, and we appreciate you taking the time to share your experience. Your comments regarding the razor's performance will be passed on to our product team. Warm regards, Mikaela Team grüum

Posted 1 week ago

“I recently ordered from grüum and was genuinely impressed. Their website and email flows made the whole process incredibly easy, with clear options and a smooth checkout. My order arrived quickly, and the products themselves are fantastic — great quality, ethical and exactly what I was hoping for. I’m really pleased and will definitely be ordering again.”

Helpful Report

Posted 1 week ago

Hi David, Thanks for your amazing feedback! We really appreciate your support and hope you continue to love it! Ana grüum Team

Posted 1 week ago

“I thought I would try gruum suncream as I have extremely sensitive skin and a lot of products just bring me out in big rashes , It is great to apply ,mon greasy and up to now my skin has been fine , Would highly recommend.”

Helpful Report

Posted 1 week ago

Hi there, Thank you so much for your wonderful review! We're delighted to hear that our sunscreen has been a great match for your sensitive skin and that you've found it easy to apply. We really appreciate your recommendation. Warm regards, Mikaela Team grüum

Posted 1 week ago

“Excellent innovative products always environmentally friendly and great value.”

Helpful Report

Posted 1 week ago

Hi Denise, Thanks for taking the time to share your experience, we are so pleased you are enjoying everything grüum! Warm regards Mikaela Team grüum

Posted 1 week ago

“Razor is comparable to other high end products. After shave balm block is innovative and has a pleasant aroma. It works although after the first 6 or 7 applications the block feeels gritty. It is not abrasive in any way. The roller ball scent stick is also pleasant but the aroma does not last. The liquid soap to be used for shaving does not create a lather. I would recommend everything except the liquid soap.”

Helpful Report

Posted 1 week ago

Hi there, Thank you for your review and for taking the time to share your experience. We're delighted to hear you enjoyed several of the products and appreciate your helpful feedback. Warm regards, Mikaela Team grüum

Posted 1 week ago

“I suffer from eczema. When it flares up on my hands even putting them in water hurts. Imagine what pain soaps cause! I’ve tried Gruum soaps, shower/bath bars, bath bombs, shampoo, conditioner, facial cleanser and moisturiser and they work exceptionally well and yet are so gentle that even on a bad flare up they don’t cause me any pain. A fantastic selection of gentle but effective products. So glad I discovered Gruum.”

Helpful Report

Posted 1 week ago

Hi Karen, Thank you so much for your wonderful review. We're delighted to hear that our products have worked so well for your skin and have remained comfortable to use, even during difficult flare-ups. It means a great deal to know we've made a positive difference, and we're so pleased you found us. Warm regards, Mikaela Team grüum

Posted 1 week ago

“The cream for sensitive skin smells terrible, liquid separated and the face wash is drying although the scent is nice, dry shampoo bar smells good but is scalp drying so overall product quality is very average..”

Helpful Report

Posted 1 week ago

Hi Jurga, Thank you for your feedback. We're sorry to hear that some of the products didn't meet your expectations. We appreciate you taking the time to share your experience, and your comments will be passed on to our product team. Warm regards, Mikaela Team grüum

Posted 1 week ago

“Good quality product at a reasonable price. Came well packaged and so protected. Delivery within a few days of my placing the order. Delivery time was not a critical issue or matter for me. Essentially after ordering it, it came when it came. I chose the Hair Shampoo (circular bar of soap), which 'lathered-up' very well. Would recommend this product and Grun generally.”

Helpful Report

Posted 1 week ago

Hi James, Thank you for your kind review. We're delighted to hear you had a positive experience with both the product and service. We really appreciate your recommendation and support. Warm regards, Mikaela Team grüum

Posted 1 week ago

“I recently received the seasonal roll on fragrance set, and I have to say they are lovely. Gruum use gently oils, no harsh chemicals, and there products are vegan. Really worth giving these guys a try, go on their website and treat yourself to something nice, there is a wide range of products, you'll be glad you did, and you are helping a small business.”

Helpful Report

Posted 1 week ago

Hi Chris, Thank you so much for your lovely review and support. We're delighted to hear you're enjoying the fragrance collection and appreciate your kind words about our products and values. Thank you for recommending grüum to others—we really do appreciate it. Warm regards, Mikaela Team grüum

Posted 1 week ago

“We had a moth infestation and acually found a cedar oil imfuser on gruum which we were advised to have. After clearing the infrstation this has kept the mohs away. Thank you gruum”

Helpful Report

Posted 1 week ago

Hi Linda, Thank you for your lovely review. We're delighted to hear the diffuser has been a helpful addition and that it's worked well for you following the infestation. We really appreciate you taking the time to share your experience. Warm regards, Mikaela Team grüum

Posted 1 week ago

“The roll on oil perfume , is beautiful , powerful scented and small practical, a perfect to go anywhere thank you so much for the care taken for my order, truly recommended .”

Helpful Report

Posted 1 week ago

“The blades did not get as close to my skin as I wanted. Not sure if it was to do with the bar at the top but very disappointing”

Helpful Report

Posted 1 week ago

Hi Steve, Thank you for your feedback. We're sorry to hear the blades didn't provide the shave you were looking for. We appreciate you giving them a try and taking the time to share your experience. Your comments will be passed on to our product team. Warm regards, Mikaela Team grüum

Posted 1 week ago

Gruum is rated 4.7 based on 26,373 reviews