Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,547 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,547 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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312

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice products reasonable prices quick delivery highly recommend”

Helpful Report

Posted 1 week ago

“Love Gruum products, just received the mystery box bought in sale. Great range of products. I love the smell of products and they make my skin feel soft and cared for Well packaged using recyclable packaging.”

Helpful Report

Posted 1 week ago

“Having ordered my item at the beginning of December as a Christmas gift, it has yet to arrive as of 31.12.25. I am therefore not in a position to comment or quality, but only the issue surrounding delivery and for me having to purchase an alternative product elsewhere that arrived on time and was therefore my gift to the recipient.”

Helpful Report

Posted 1 week ago

Hi there, Thank you for your feedback. We’ve reached out to you privately to sort this out and ensure your order is delivered. We really appreciate your patience and support. Warm Regards, Andrea – team grüum

Posted 1 week ago

“I won a free gift set on the McDonald’s game, the moisturiser & face soap was amazing on my skin I’ve just reordered both”

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Posted 1 week ago

“I love grüum products - particularly their shampoo bars and soaps. Simple and fragrant, packaged to minimize waste and good value for money.”

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Posted 1 week ago

“I found the website easy to use,and the delivery time excellent. I ordered 2 of the same product, one for me and one for a friend for Christmas. (lip conditioner) I love the product, but my friend was practically raving about it she was that delighted with it. Also ordered myself a deordorant which I find to be really good. I will be using the website again at some point.”

Helpful Report

Posted 1 week ago

“Very happy with service from easy ordering to fast delivery. I received a candle as a gift and absolutely loved it! Ordered more and spread the word! Keep up the great work - great ethics!”

Helpful Report

Posted 1 week ago

“Good, but tend to unscented items”

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Posted 1 week ago

“Enjoying using Gruum products. Love to support small businesses especially ones that care about the planet as Gruum does. Thank you 😊👍”

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Posted 1 week ago

“Ordering was easy good products there was a problem with delivery but that was Christmas and the delivery company but was resolved real easy and new products sent straight out which was perfect”

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Posted 1 week ago

“I love Gruum products. One of the main reasons is that the shampoo, conditioner & soaps are in plastic free packaging. I especially love the tropical scented deodorant. What an incredibly clever design where you just peal off the cardboard as you use it. It is made up of totally natural ingredients & my daughter, who is allergic to all other deodorants, can use this without any bad effects. I have given your products to so many of my friends & family for Christmas presents, so hopefully the word will spread about your ethical business.”

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Posted 1 week ago

“I love Grüum products. Earth friendly, cruelty free, excellent value and great for your skin and hair. Highly recommended.”

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Posted 1 week ago

“Great product well presented and works does what it says on the label.”

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Posted 1 week ago

“Really good but I do notice that 1/5 times some of the smells are rather fake smelling. The sort of false vanilla used in cheap candles.”

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Posted 1 week ago

“Great quality products. I would recommend them to anyone.”

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Posted 1 week ago

“Amazing products from the haircare to the festive scented room sprays. Also, loved the salted caramel roll on lip balm.”

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Posted 1 week ago

“Excellent products for very dry skin- my go to!”

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Posted 1 week ago

“I ordered a roll on and lip conditioner . Love the fragrence and it lasts long . The texture of the conditioner is soo smooth.”

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Posted 1 week ago

“I love your solid shampoo bars, i wish you would make a deodorant balm as in plastic free .”

Helpful Report

Posted 1 week ago

“Ordered a roll on perfume for my mum’s Christmas present. It arrived really quick, beautifully packaged and came with a free gift. My mum absolutely loved the perfume 😍 and the lip oil was a bonus too. Thank you ❤️”

Helpful Report

Posted 1 week ago

Gruum is rated 4.7 based on 24,547 reviews