Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,984 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,984 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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322

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hello, I really like the products, especially the bars of cleanser body balm etc, but it can be difficult to remember what is what. How about a pre labelled soap holder?? That would also hold the shampoo, conditioner too, something attractive but compact.”

Helpful Report

Posted 11 months ago

“All products are wonderful (haven't tried the latest ordered as it was a present) but have tried quite a few overall and all feels good for my skin (which is aging and sensitive). The price is alwsys unbelievable and kept as law as possible with many offers available, giving the chance to try, all that shows the big job behind it and effort to make the best value and give a quality product at the same time! Like your packaging too! Thank you!”

Helpful Report

Posted 11 months ago

“Fantastic producy, feels good on my skin, adsorbs well, doesnt leave greasy layer, protects my face from UV. Got it on the offer, a bit pricy otherwise, will see how long will it last but would definitely recommend and will buy again.”

Helpful Report

Posted 11 months ago

“Great products, I really like the smell and how delicate the product is on my skin.”

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Posted 11 months ago

“Brilliant products at a price that doesn’t break the plant or the bank. I think we should all be more proactive in looking after the planet we are lucky enough to inhabit but Gruum products mean no compromise on quality or product to do so. Win win in my opinion!”

Helpful Report

Posted 11 months ago

“I like the idea of what Gruum are doing.👏👏👏 and the work they put in to the prouducts. My only issue is: if I wasnt to buy 1,or 2 items. I must pay delivery then I think for delivery cost I could have had an extra product. I must spend £30 for free delivery so this kinda puts me off. You are doing fantastic products 5 star.”

Helpful Report

Posted 11 months ago

“the tea tree body wash is excellent”

Helpful Report

Posted 11 months ago

“First class products and a fantastic overall service .....”

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Posted 11 months ago

“Ordering is straight forward. Sales and special offers are always great value. The packagng is eco friendly and reusable too, including the tape! The products use quality ingredients and smell lovely.”

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Posted 11 months ago

“Had lots of products - all good and no plastic. Particularly like the shampoo in block form.”

Helpful Report

Posted 11 months ago

“As somebody with a sensitive scalp, combining Grüum's anti-dandruff hair bar and hair oil drops keeps my scalp flake-free and my hair soft so I don't look like a scaly scarecrow. All we need now is Grüum hair gel, hair sprays and natural-ingredient pomades.”

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Posted 11 months ago

“Efficient delivery and great quality products”

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Posted 11 months ago

“Great Product!”

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Posted 11 months ago

“Really easy site to understand products clearly inform the benefits of use and different packages can be chosen from with promt secure delivery if I was you I would give them a try and find the benefits there products can bring”

Helpful Report

Posted 11 months ago

“End of the day your buying a product that helps prevent sweat and at the same time smells nice, well it prevents the sweat but the fragrance is next to nothing you can hardly smell so your going to have to add your normal antiperspirants ..aftershaves/perfumes anyhows when it comes to using anti persperants body sprays is groom not there to minimize that for the love of the world we live in ... So for the price I can't see point to be honest”

Helpful Report

Posted 11 months ago

Hi Dale, Thank you for your feedback — we really appreciate you taking the time to share your experience. We'd love to learn more about which product you purchased so we can better understand the issue and assist you further. We'll be reaching out to you via email shortly to follow up privately. Your input is valuable to us as we continue to improve. Warm regards Mikaela-Team gruum

Posted 11 months ago

“Excellent products, fast delivery, very happy with the quality of the products received.”

Helpful Report

Posted 11 months ago

“Honestly shocking and disgusting. You claimed to have given me a voucher for £37 worth of stuff which I claimed and made an order which I never received but paid an extra £10 for. Correspondence obfuscated my every concern and was vague. Worst service ever I don’t wish the best for you guys to be entirely honest.”

Helpful Report

Posted 11 months ago

Hi Rodney, We’re really sorry to hear about your experience — this is absolutely not the level of service we aim to provide. We understand how frustrating this must have been, and we’d really like the chance to make things right. Sorry to hear that you have not received your order. I have sent you a private email so that we can help resolve this for you swiftly! I hope this helps! Warm regards Mikaela-Team gruum

Posted 11 months ago

“Love the products and the great offers they have”

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Posted 11 months ago

“Great products with amazing scents! Felt truly relaxed, thank you!”

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Posted 11 months ago

“I discovered this lovely little company just over 18mons ago when I was recovering from a long and debilitating illness...I love all my Gruum products from the delicate face wash and the sunscreen (which my teenage son uses too!) To the multi purpose balm and the cuticle oil! This has improved my nails immensely and I would never have bought it if I hadn't got it in a mystery box 😅 the packaging is neutral and stylish too and to top it off, Gruum is affordable, so everyone's a winner 🥇 including the planet! 🤗”

Helpful Report

Posted 11 months ago

Gruum is rated 4.7 based on 25,984 reviews