Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,984 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,984 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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322

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have tried unsubscribing endlessly yet I still get emails! It seems impossible to get off this company's mailing list.”

Helpful Report

Posted 11 months ago

Hi, Thank you for the feedback. I am sorry that you feel you are receiving too many emails. You can always manage your preferences at the bottom of any email you get from us. Alternatively if you still need help with this then please reach out to us at support@gruum.com and one of our team will be happy to help and remove you from the mailing list. Warm regards, Andrea - team gruum

Posted 11 months ago

“Thanks to presleyjossie @ gmail . com ,I got my money back.”

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Posted 11 months ago

“Highly recommend the face sunscreen-a little goes a long way and absorbed quickly. The body wash bar was lovely too-it was creamy as stated on the label. Very prompt and good service from the support team when I emailed them.”

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Posted 11 months ago

“I love this brand. It looks nice, feels premium, great quality, and wonderful easy to navigate website. Best after sun balm I've ver used!”

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Posted 11 months ago

“Brilliant products but the website is useless! I can't edit my delivery schedule or change the date of delivery which is really inconvenient. Subscription model doesn't work if there's no flexibility!”

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Posted 11 months ago

Hi there, Thanks for your kind words about our products — we’re so pleased to hear you’re enjoying them! That said, we’re really sorry to hear you’ve had a frustrating experience with our website and subscription tools. We have just emailed you so that we can help amend your subscription. Thanks for your patience, and please don’t hesitate to reach out if there’s anything else we can help with. Warm regards, Andrea - team gruum

Posted 11 months ago

“Good quality product's. Would be nice if it was easier to get all the sun protection product's out if the container to save wasting any.”

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Posted 11 months ago

“I haven’t made an order”

Helpful Report

Posted 11 months ago

Hi Lynn, Thank you for the review! We have sent you an email so that we can check this further. We would be happy to help you out! Warm regards, Andrea - team gruum

Posted 11 months ago

“Conditioner bar from Gruum is the best on the market, and I have tried several.”

Helpful Report

Posted 11 months ago

“I ordered a shampoo bar and conditioner and 2 tins to use while travelling. The products were received quickly and were well packaged. Both products work really well leaving my hair soft and shiny. The bars fit perfectly in the tins making then easy to pack and carry while on holiday.”

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Posted 11 months ago

“Great products, smell amazing.”

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Posted 11 months ago

“Great anti dandruff shampoo! I always struggled to find a good anti dandruff shampoo as almost anything I've tried, second day after washing hair, I will have had an itchy scalp. Gruum was a very nice surprise, as didn't have any itchiness and it's echo, it's local , so definitely I will continue to buy this shampoo. Thank you”

Helpful Report

Posted 11 months ago

“Great quality products that are also good for the planet! They often do combo deals and offers too, making it even better value. I would recommend them!”

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Posted 11 months ago

“Great products but only a couple I can use due to allergies. The shampoo bars are great though, my hair feels soft and looks healthy and shiny and I don’t even need to use conditioner”

Helpful Report

Posted 11 months ago

“Absalutly love the products, easy to order and deliveries all good. The only thing that I would suggest is, either the shampoo bar or the conditioning bar was a diffrent colour maybe add colinduala to colour one of them, make it easier to define which is which”

Helpful Report

Posted 11 months ago

“Very authentic products, unique in their own way, with great smell and quality.”

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Posted 11 months ago

“I’ve purchased a couple of times a few items from Gruum admittedly when the prices have been on offer which means a good deal. I’m not sure I would be able to pay the full price. The room sprays came in smaller bottles than I expected but they have lasted a long time & smell gorgeous - you only need 1 or 2 sprays and they worked a treat in the bathroom! I’m using the PricklyPear oil on my face and I’ve definitely noticed a firming of my jaw line (less jowls) and face is smoother but I’ve not noticed yet much difference in dark circles under my eyes (am I hoping for miracles :) I might add I had a problem with a chipped bottle & they were prompt in sorting out a replacement. Excellent Customer Services.”

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Posted 11 months ago

“I absolutely love this brand! My friend introduced oh to me on holiday and when I came back I bought my own. Gruum sunscreen is my new go-to!”

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Posted 11 months ago

“Easy to order on site and had a lovely little starter kit where I only paid delivery which was a great incentive into trying the brand. Still using the products and so far no complaints!”

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Posted 11 months ago

“Easy to order. Great products. Really pleased.”

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Posted 11 months ago

“I bought the moisturiser, face oil and a reed diffuser as an offer bundle. I can honestly say in my 30+ years of using moisturiser this is the best I have found. I have sensitive skin and usually come out in an outbreak when using a new product but this has been a game changer. My skin has t looked this good for years. The moisturiser soaks into the skin beautifully and a little goes a long way too. I would definitely recommend anyone to try these products for themselves, you won’t be disappointed.”

Helpful Report

Posted 11 months ago

Gruum is rated 4.7 based on 25,984 reviews