Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,744 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,744 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

Visit Website

Write Your review

Tell us how Gruum made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

327

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is very nice , especially used it on Winter. I really need a moisturizing product during the winter and it is!!and they have a good smell! Recommend it!”

Helpful Report

Posted 9 months ago

“The moisture smells absolutely amazing! Lovely products, I have extremely sensitive skin and have been able to use products from this company with no problems or irritation, which it is a nice change. I will definitely be back to order more and have recommended to friends and family”

Helpful Report

Posted 9 months ago

“Brilliant delivery and quality produce!”

Helpful Report

Posted 9 months ago

“Truly an amazing skincare brand lovely products that did wonders for my skin . Not only cost effective but also environmentally friendly”

Helpful Report

Posted 9 months ago

“Great smells 👌🏼 left my skin feeling hydrated and after a day of insulation and building dust that's a huge relief 🙏🏼 the moisturiser and soap combined have slowly started to open an allow my my face to push out durt naturally. A good steam and away you go. Thank you gruum 🙏🏼”

Helpful Report

Posted 9 months ago

“I loved it”

Helpful Report

Posted 9 months ago

“I ordered the läpp Lip Conditioner - Cranberry, öga Under Eye Treatment and eira Nourishing Face Oil and was pleasantly surprised. This is the first time I have ordered from grüum and it was easy to navigate their website and I recieved the products promptly. Furthermore, the products are truly great and I'm enjoying using them daily. I will certainly be ordering again, thank you!”

Helpful Report

Posted 9 months ago

“I love the products from this site so much I bought more,reasonable prices and good delivery,never dissapointed in my orders.Thankyou so much.”

Helpful Report

Posted 9 months ago

“I recently purchased a few products from Grüum, the Hair Density Serum, Facial Clay Mask, and some relaxing products including the Sleep Mist, Melting Sleep Butter, and the Pulse Point Roller Ball. The serum leaves my scalp feeling soft and not greasy, although I’ve only used it a couple of times so it’s too early to see results. The Facial Clay Mask leaves my skin feeling beautifully soft and refreshed. The relaxing range is wonderful, I love the natural scents, especially the Melting Sleep Butter, which is my favourite. I usually have trouble sleeping, but using these products really helps me unwind and drift off more easily. Overall, I’m really happy with these natural, high-quality products and would definitely recommend Grüum!”

Helpful Report

Posted 9 months ago

“Love the lavender shower oil, and the other oils i purchased for my hair... like the ingredients are good. Just wish details were on the bottles as I am forgetful and keep needing to check the website for each item to remind myself how to apply etc!”

Helpful Report

Posted 10 months ago

“I started using the skin care brand of Gruum however my skin started breaking out a few weeks ago after so I had to stop unfortunately. I do not use it anymore”

Helpful Report

Posted 10 months ago

Hi Angela, Thank you for taking the time to share your experience. We’re really sorry to hear that the products didn’t agree with your skin — everyone’s skin can react differently, and we completely understand your decision to stop using them. If you’d like, our team would be happy to help you identify which product might have caused the reaction or suggest gentler alternatives that could be better suited to your skin type. Please feel free to reach out to us at support@gruum.com. We really appreciate your feedback and hope we can help you find something that works perfectly for you in the future. Best wishes, Andrea – team grüum

Posted 10 months ago

“Found this product amazing for my skin on my face Ill diffently order again i now feel younger than my age”

Helpful Report

Posted 10 months ago

“I love Gruum. Good for my skin.”

Helpful Report

Posted 10 months ago

“I really love the intense hydration moisturiser it’s really helped my eczema and I can’t wait to buy more when it comes back in stock, smells nice and is so lovely on the skin!!”

Helpful Report

Posted 10 months ago

“I received this product as a gift from a well known fast food chain, not heard of it before, give it a try and loved it, easy to apply, smells great and I feel fabulous after using it.”

Helpful Report

Posted 10 months ago

“All gruum products I have ever bought have been brilliant. Have started using the face oil and found it great for my skin. The cranberry lip oil is also fab.”

Helpful Report

Posted 10 months ago

“Not received order No response from emails sent Not possible to use "submit request"”

Helpful Report

Posted 10 months ago

Hi Alick, Thanks for your review, I am sorry to hear that. We’ve already reached out to you via email to help resolve this issue — please check your inbox (and spam folder) for our message. We’re looking forward to getting this sorted for you as quickly as possible. Best wishes, Andrea – team grüum

Posted 10 months ago

“Ordered 3 products, really liked the Lip treatment and Under eye treatment.”

Helpful Report

Posted 10 months ago

“I love the products I got which was Melting sleep butter Acai oil (body) Nourishing face oil And calming spray which i haven't used as much but would still recommend. I won the products but will definitely buy more when I run out.”

Helpful Report

Posted 10 months ago

“I first bought grum on a my Vodafone very me rewards I could get a whole box of things and just pay for postage since then I’ve now been using this for 2 years the sun lotion is amazing as it’s for ya face love the roll in and the hair soap and it all comes in a nice packaging”

Helpful Report

Posted 10 months ago

Gruum is rated 4.7 based on 26,744 reviews