Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,488 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,488 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Julia Whitwam

Una Griffiths

Barbara Ritchie

Mrs Deborah Parish

Gruum 5 star review on 7th February 2026

Oluwabusayo Oluwafunke Oyebode

318

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“At last I’ve found a Gruum product that works ok- the shave bar. Provides a good lather and offers a pleasant odour. Why 2 stars? This reflects other products that are not good at all. The razor only works if you hold the head of it when shaving otherwise it’s useless. Blades have limited life. Other products such as the shower bar were just like lumps of plastic and did nothing. I’d love for a UK co. to succeed but test and improve products before inflicting on an unwary public.”

Helpful Report

Posted 11 months ago

Hi Terry, Thanks for taking the time to leave a review. We are pleased to hear that you enjoyed using our shave bar. Sorry to hear that some other products you have tried may not have been what you were expecting. We hope our products work for everyone but appreciate this is not always the case. I have passed on your feedback to our Product Development Team as this helps us to identify areas where we can improve. Thanks again. Warm regards Mikaela-Team gruum

Posted 11 months ago

“I love these products, they are so kind to your skin, made from natural animal friendly ingredients. They smell great too .”

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Posted 11 months ago

“I was not impressed by this shampoo or conditioner in a tablet, wasted 20.00 I would not recommend this product, used once and not nice at all. Hardly any lather at all and as for the conditioner I felt no softness. Expensive for what you get and wish I could of returned, no option to do this.”

Helpful Report

Posted 11 months ago

Hi Trudy, Thanks for taking the time to leave a review. Sorry to hear that this product may not have been what you were expecting. We hope our products work for everyone but appreciate this is not always the case. If you need any further assistance with this then please do not hesitate to get in touch with us at support@gruum.com and one of our team will be happy to help. Warm regards Mikaela-Team gruum

Posted 11 months ago

“Love these products”

Helpful Report

Posted 11 months ago

“I have been using the serum and solid moisture bar for over a year and really love them. My face is getting dryer as time goes on ( I’m 63), and the moisturiser especially, really leaves my skin smooth and comfortable without any greasiness. I’ve just bought the wax melts and diffuser sets, which are a lovely natural fragrance without being overpowering. Thank you”

Helpful Report

Posted 11 months ago

“The products are fantastic, Im really appreciative of the natural oils and the amazing prices! The sun care range is fantastic, the lip oil is a great addition. Gentle on skin and I can see the improvement after only a few weeks of use.”

Helpful Report

Posted 11 months ago

“I bought the shampoo & conditioner soap bars. My hair felt squeaky clean & the conditioner gave it a great shine. I'm blond so don't always get shine. Unfortunately I left them in a hotel recently by mistake & miss them very much I will repurchase them again very soon. Top Marks for the Gruum. 😁”

Helpful Report

Posted 11 months ago

“It never arrived I’m not happy.”

Helpful Report

Posted 11 months ago

Hi Mark, Thanks for your review. We are sorry to hear that your order has not arrived. I can see that we have emailed you and are waiting for your reply. I have sent you another private email to help resolve this as swiftly as possible. Please check your inbox for an email from support@gruum.com. I hope this helps! Warm regards Mikaela-Team gruum

Posted 11 months ago

“Very good company to deal with, a british company which is a bonus too. Every product I have bought has been natural and very much to my satisfaction”

Helpful Report

Posted 11 months ago

“I absolutely adore Grüum. I love that their products are kind to skin, sustainable and affordable, not to mention everything I’ve tried has been amazing. 5 stars all round!”

Helpful Report

Posted 11 months ago

“I came across Gruum accidentally. The products smell fabulous (room spray and reed diffuser) but I particularly love the soft wax melts to enhance sleep. I will be buying more products both for myself and as gifts to friends and family.”

Helpful Report

Posted 11 months ago

“Lovely products, use many myself and make great presents for others as well. Love the face oils, hair bars and soap especially. The lipophilic makeup remover bar is also fab.”

Helpful Report

Posted 11 months ago

“Great products, keep doing what you're doing!”

Helpful Report

Posted 11 months ago

“Beautiful products that smell amazing! Reasonable price's Will definitely order again, my house smells gorgeous!”

Helpful Report

Posted 11 months ago

“The product seems to be kind and gentle for skincare. I’m a new customer using this product for the first time. I like the relaxing sleep spray. The body soap is very good for body odour. The room scent is not as good as expected but I am still to find a scent that gives an aroma like when you walk into some shops. I believe that I got value for money spent.”

Helpful Report

Posted 11 months ago

“The product arrived well packaged and the smell of the red diffusers is incredible. Fantastic product, have used hair soap before and that was amazing.”

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Posted 11 months ago

“Lovely products, especially as it got them for free. Highly recommend!”

Helpful Report

Posted 11 months ago

“Really good product”

Helpful Report

Posted 11 months ago

“I had a code for a free trial set from my Railcard, it was easy to orde rthe set and it came fairly quickly. Everything as packaged to fit into a letterbox pack so not change of it getting lost by being left on the doorstep. The kit container room fragrence, very nice, a diffuser which I liked even more and wax melts which I haven't tried yet but thye do smaell nice. It was a good intoduction to Gruum and I like their environmatla aims so I might buy some other items.”

Helpful Report

Posted 11 months ago

“Brilliant “clean” stuff ! No nasties”

Helpful Report

Posted 11 months ago

Gruum is rated 4.7 based on 25,488 reviews