Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,642 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,642 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Gruum 5 star review on 4th December 2025

311

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have tried many of these products, including shampoo, conditioner, face and body bars, prickly pear oil, and the new perfume collection. I love them all. My hair and skin feel soft and I have no skin irritation. I also use the sun screen and have found that works brilliantly as well. I would absolutely recommend these products 100% I am so impressed with them”

Helpful Report

Posted 8 months ago

“I am very fond of this company. Their high-quality products offer excellent value. However, I wish they were available in larger sizes. As a 62-year-old man, I have noticed a definite improvement in my skin. I have used moisturizing and facial care products for many years. These products are truly excellent.”

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Posted 8 months ago

“Love your products! But mot easy to squeeze the product put of the containers, hasnt put me off ordering more but if you could look at this please! Aldo please reduce the no. Of emails! Once a week would be preferable to me! Love my Grum though! ❤️”

Helpful Report

Posted 8 months ago

“Excellent quality products at great prices, the site is so easy to use. i bought these products as christmas presents for my myself, daughter and my niece, we adore the the fact that the items are all natural and kinder for the planet. i recommend this seller and i will be buying more from them. Thankyou, keep up the good work.”

Helpful Report

Posted 8 months ago

“I bought a whole bunch of Gruum’s products to restock my mainstream toiletries and I love them!! The daily face oil is helping to clear acne and balance hormonal oils and the shampoo and moisturiser bars are perfect for long backpacking trips”

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Posted 8 months ago

“Always pleased with the quality of the products . Pleased that it is minimal packaging without waste and it is recyclable!”

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Posted 8 months ago

“Very happy with the products I bought but particularly the diffuser that helps sleep - it really works!”

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Posted 8 months ago

“Lovely products. I especially love the skin cream in a block, it’s so easy to apply and not messy at all! Would highly recommend and definitely will buy again!”

Helpful Report

Posted 8 months ago

“I ordered from this company because it was a special offer on my email from my Martin Lewis email. I have been so impressed with the product that I am now reordering and looking forward to my next delivery. The products are well priced and fuss free also good for the planet-great.”

Helpful Report

Posted 8 months ago

“Lovely products very reasonably priced. The facial oils were a revelation for my older skin - I think they are more effective than creams and easier to apply. I use one (prickly pear) overnight. I imagine once word spreads they will become the next big thing. I'm not convinced paying over the odds for fancy creams, even with retinol, is really worth it. Try the oils!”

Helpful Report

Posted 8 months ago

“Received 4 pack of roll on perfumes. Love the musky autumny scents.”

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Posted 8 months ago

“Have finally found some products that I can use on my face after having skin cancers removed. Good service and quick delivery”

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Posted 8 months ago

“Really pleased with the coconut shampoo bar, a favourite for all of the family, and face oil. Good quality products with no nasties.”

Helpful Report

Posted 8 months ago

“Everything on Gruum,and I mean everything, down to products and packaging is carefully considered with the environmental impact of these items in mind. I like the wonky bars as I get to try different soaps at less cost than buying full size. The team communicate well with customers and truly care about their services. I am delighted that they are still going after the risk they all took to set up Gruum.”

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Posted 8 months ago

“I find the products very gentle and they smell lovely”

Helpful Report

Posted 8 months ago

“Products are great. Especially the sun cream for the face as many natural ones leave a white film on the face. The dry oil is good as I buy it for my husband& it does absorb well into the skin. They all smell pleasant too. Ordering was easy enough.”

Helpful Report

Posted 8 months ago

“Recently I brought nourishing face oil as I have very dry skin I’ve noticed since I’ve started using the oil my skin isn’t dry,the oil absorbs well into the skin it’s not greasy. This is probably one of my favourite products”

Helpful Report

Posted 8 months ago

“Excellent products delivered quickly, impressed !”

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Posted 8 months ago

“I have ordered several and various items from Gruum and I’m delighted with all of them. The Prickly Pear oil is a dream. The shower oil leaves my skin feeling like shot silk and I will definitely buy again. The eye roller is so handy for holidays etc and stays permanently in my holiday bag (I have another for every day use in my bathroom). I also take the shampoo bar on holiday as it is reduces the liquids in my bag. I have several other Gruum products and I give them for gifts. If I have a complaint it’s the number emails I receive. Sorry but too many. I know what I like and go to the website to look. I don’t need any hassle. I understand I receive offers but I hate to hear my phone ‘ping, ping, ping’ so often. Just occasionally is enough thank you. Best regards to you and the staff in your wonderful company.”

Helpful Report

Posted 8 months ago

“Product are natural and feel expensive, the roll on fragrances are to die for.”

Helpful Report

Posted 8 months ago

Gruum is rated 4.7 based on 24,642 reviews