Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,642 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,642 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Gruum 5 star review on 4th December 2025

311

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love these products!”

Helpful Report

Posted 8 months ago

“I love the Gruum products. So much choice and all of them are using quality ingredients. I love all the bars making them perfect for travel and holidays and no unnecessary waste. Ordering on the site is easy and delivery is generally quick too.”

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Posted 8 months ago

“Love my purchases, the quality is brilliant.”

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Posted 8 months ago

“Love Gruum products. Especially the diffuser. The one we purchased was quite a masculine fragrance. Perfect for a male environment. 💙”

Helpful Report

Posted 8 months ago

“Great products, easy ordering, and quick delivery. I’ll be ordering again.”

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Posted 8 months ago

“I love ordering gruum products. They are my new favourite skin care products. I have ordered so many different products & absolutely delighted with all the products. I have ordered some to give to friends & family & made gift baskets. Its really easy to order online & the parcel is always well packed & i love the different kinds of soaps & they smell awesome. I was telling my daughter they smell so good its like a little bit of heaven. I have been using the hair soaps & my hair is super soft & has grown so much longer. I have just been to hospital & the nurses complimented me that my hair was so super soft. So i was telling them about the company gruum & that i have been buying all my natural skin care products online. Very happy with the sevice & with all the natural products i have bought. Will definitly be a loyal customer”

Helpful Report

Posted 8 months ago

“The SPF50, face lotion, loves my skin (mature) and my daughter's (teen). It is a lightweight lotion. My daughter uses it on her acne prone skin. It works perfect, no extra problems. It stays on for a considerable amount of time. I don't need to re-apply during the day, when at work. I would, if I stayed outdoors. Overall, we're happy with the quality of the product.”

Helpful Report

Posted 8 months ago

“Received the sample sun range which arrived in good time and the order process was easy. Have not yet tried the sun cream or after sun balm bar but can confirm the lip oil in the roller bottle is really nice. The roller ball has a cooling effect and applies just the right amount of oil”

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Posted 8 months ago

“Very happy with my bundle from Grüum they smell amazing would highly recommend to others too”

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Posted 8 months ago

“You could start by not bombarding people with emails once they've bought a product. Seriously tedious!”

Helpful Report

Posted 8 months ago

Hi Mark, Thanks for taking the time to leave a review. Sorry to hear that you feel bombarded by emails from us, we wouldn't want you to miss out on any special offers. If you wish to you can manage your preferences by heading to the bottom of an email you have received from us. I hope this helps! Warm regards Mikaela-Team gruum

Posted 7 months ago

“The website is easy to use as is the ordering. I love the soaps but only use them on my hands as I have very dry skin on my body, but I can use the shower washes. The facial oils are really good and are a very good price. I also like the facial toners, the sleep pillow spray and many other items. Place an order I don't think you will be disappointed.”

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Posted 8 months ago

“You can tell these products are natural because they are so gentle yet effective. I’ve used the sunscreen, soaps, diffusers, melts and sleep & relaxing sprays and roll ins. The scents are Beautiful!”

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Posted 8 months ago

“Love your products”

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Posted 8 months ago

“The room spray was so fresh and made the room smell amazing and it complimented the wax melts I also received and was a fantastic combination.”

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Posted 8 months ago

“To be honest, I was offered a package for signing up for another company. All I had to do was pay the postage. I was pleasantly surprised by the products and the company ethos. I would recommend and use again.”

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Posted 8 months ago

“I like what you do, just could you change the plastic bottles shape that squarish shape is not practical for spray”

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Posted 8 months ago

“I only received one item”

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Posted 8 months ago

Hi Daniel, Thank you very much for getting in touch. Please do check your inbox, as we have sent you an email to help resolve this matter as quickly as possible. Should you need any further assistance, please don’t hesitate to let us know. Kind regards, Team gruum

Posted 7 months ago

“Great products.”

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Posted 8 months ago

“I have used gruum products for a while now and never been disappointed. I especially like the face oil and clay face masks, always good products. Ordering is easy and delivery quick. I had one delivery which arrived damaged and they quickly replaced all the items in the pack. I would highly recommend this company.”

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Posted 8 months ago

“Great products”

Helpful Report

Posted 8 months ago

Gruum is rated 4.7 based on 24,642 reviews