Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,642 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,642 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

Visit Website

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Gruum 5 star review on 4th December 2025

311

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I LOVE Grüum! I discovered the brand after buying the advent calendar and it was the best thing I ever did. The products are just so good and absolutely amazing value for money! I am 56, so fighting all signs of aging. Also a rosacea sufferer, which means skincare can be a hit and miss affair. I find the oils are great for keeping my skin supple and hydrated and unlike many other more expensive products they don't cause breakouts. A brilliant company, nothing negative to say.”

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Posted 7 months ago

“I've just started using the prickly pear oil, im very happy,so far, how my face is feeling, very smooth & my dark circles are starting to disappear.”

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Posted 7 months ago

“This is my second purchase from Gruum and we are very pleased with the products each time. My husband loved the men’s gruum kit and I love the coconut shampoo bar. Would highly recommend their products- good for the environment too!”

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Posted 7 months ago

“These products are fabulous, and smell gorgeous, will be recommending this company, very easy to order from and quick delivery hence 5 stars.....well done to you all”

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Posted 7 months ago

“Gruum products are great. I love the fact they are sustainable and reasonably priced too. The shampoos and conditioners are my favourites and my hair has never looked so good or been in better condition since I started using them - even my hairdresser has commented on the great condition of my hair, even after prolonged exposure to sun and chlorine. Gruum orders are dispatched quickly and the customer service is fab. What’s not to like?!”

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Posted 7 months ago

“Shampoo bar good, body wash bar and bit crap.”

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Posted 7 months ago

Hi there Ian, First of all, I would like to apologise for the late response to your review, we have been extremely busy over the last month but I apologise for the inconvenience this may have caused you. Thank you for taking the time to leave a review about your recent purchase with gruum. Sorry to hear that this may not have been what you were expecting. We hope our products work for everyone but appreciate this is not always the case. I have passed your feedback on to our Product Development Team as this helps us to identify areas where we can improve. If you need anything else then please do not hesitate to reach out to us at support@gruum.com and one of our team will be happy to help. Warm regards Berkan-Team gruum

Posted 7 months ago

“Loving these products. Playing a large part in a small business myself I understand the need for quality and the time and effort that goes into producing something lovely. The detail is great. The packaging, simple. You are obviously very much on the ball’ from the tone of order to my receiving the items. Thank you Simon. Delighted. Pip. ( Bakehouse Designs)”

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Posted 7 months ago

“Exactly what I expected a gift for my daughter who loves bar shampoos etc.”

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Posted 7 months ago

“Very pleased with your products, but with regard to you face wash I find your description of "Lather" inaccurate”

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Posted 7 months ago

“Great products!!”

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Posted 7 months ago

“I've been using gruum products for a long time now, I love my shampoo bar, so easy to use, carry, take on holiday and no plastic packaging! I've recently bought the hair density serum, more in hope than expectation and I'm thrilled to pieces with the new growth of hair in what was a receding hairline.”

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Posted 7 months ago

“I purchased candles & wax melts. Beautiful scents. Very happy.”

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Posted 7 months ago

“I ordered the shampoo and conditioner bar. I lLOVE the products. My hair feels soft and conditioned and lasts long. Very good value and I will be ordering more.”

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Posted 7 months ago

“I loved them”

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Posted 7 months ago

“I absolutely love all the products I've bought from Gruum. The packaging is lovely, each little box or bottle are very pleasing to hold and use. The serum I purchased a few months ago has been wonderful for my aging skin. I have recieved compliments such as being told I look absolutely glowing ! Wow. I have the Gruum reed air freshener and it has scented the bathroom so beautifully.”

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Posted 8 months ago

“It was pretty easy to order stuff from the website and i found the products really good, natural and gentle on my skin.”

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Posted 8 months ago

“Great to offer a free sample product . Smells great. Would buy again.”

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Posted 8 months ago

“I love all of the products I have ordered from Gruum, particularly the shampoo and conditioner bars. They are easy to travel with work well for my hair and smell great! The facial oil leaves my skin feeling very smooth. All products smell natural and it’s great that they arrive plastic free and are not harmful for our planet.”

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Posted 8 months ago

“I have never been disappointed by any Gruum purchase. Superb quality, rapid delivery and the sustainability aspect all worthy of recommendation.”

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Posted 8 months ago

“Quality merchandise produced with natural ingredients and I'm a happy customer”

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Posted 8 months ago

Gruum is rated 4.7 based on 24,642 reviews