Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,435 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,435 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Julia Whitwam

Una Griffiths

Barbara Ritchie

Mrs Deborah Parish

Gruum 5 star review on 7th February 2026

Oluwabusayo Oluwafunke Oyebode

318

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service and great products with amazing deals. Definitely worth the money for what you get”

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Posted 7 months ago

“Every order I have received has been lovely, very happy, can't wait for the Christmas advent ,”

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Posted 7 months ago

“I love all the products that I have tried from Gruum, including hair and skin care products, perfumes, reed diffusers, candles and dental products. They are quite expensive if you pay full price for a single item but there have been great offers throughout the years that I have been buying from them. My daughters(3) and daughter in law have now started ordering regularly from Gruum as they too are impressed with the quality and eco friendly aspects of Gruum products.”

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Posted 7 months ago

“Everything perfect”

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Posted 7 months ago

“I found gruum through a promotion connected to my rail card. The sun cream is perfect for me (scottish redhead) as it's not runny, quick absorbing and it doesn't aggrivate my sensitive skin. I love the rollerball scents perfect to pop on your handbag. The wax melts smell amazing and the reed difgusers are long lasting. Everything is great value for money.”

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Posted 7 months ago

“As always greatt products efficient service and great deals. Well done keep it up.”

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Posted 7 months ago

“Very easy website to use. Lots of special offers and orders sent very quickly and safely.”

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Posted 7 months ago

“great products as an introduction to this company. lovely stuff”

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Posted 7 months ago

“Have bought several products from Grumman and would highly recommend. Communication first class. Products are exceptional.”

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Posted 7 months ago

“Lovely foot cream, easy ordering and quick delivery. A bit expensive and only ordered from a freebie offer.”

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Posted 7 months ago

“online easy acces to quality toiletries”

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Posted 7 months ago

“5 * and well deserved. Ive tried many solid shampoo bars and Gruum wins hands down. I have very fine hair with tendency to be greasy. Also bleached. The shampoos do not weigh my hair down or leave a greasy feel. Give Grumm a go and you'll be pleasantly pleased and repeat customer like me.”

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Posted 7 months ago

“Lovely products that always smell great and are soothing for skin. Different options target different requirements. I love everything I have ordered from them. Delivery is always quick and you are kept up to date on delivery times. Packaging is recyclable.”

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Posted 7 months ago

“Excellent products, feel lovely on my skin and don’t cause any breakouts due to sensitivity. Quick delivery time and hassle free ordering. Slowly replacing all my previous products with Gruum, once I’ve ran out of them! Fair to say I’m now more than a little hooked on Gruum!!!”

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Posted 7 months ago

“Very good products, love the 'no nasties'.”

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Posted 7 months ago

“I love your products! Hair care and soap are fab! They last so long, I had to pause my subscription as I have too many conditioners and shampoo bars to use up!! I am very sensitive to perfumes but your natural scents don't affect me at all! Thanks so much! The only suggestion would be to offer tins to fit the soap bars! That would be great for traveling!”

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Posted 7 months ago

“Great products and didn’t have to wait too long for them to come”

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Posted 7 months ago

“Very good products and very reasonably priced. Happy with my purchase”

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Posted 7 months ago

“Every purchase has been great the hand cream is my favourite smells like sherbet lemons the hair care bars are very good natural products”

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Posted 7 months ago

“Package never arrived”

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Posted 7 months ago

Hi Brendan, Thank you for your review and we’re sorry to hear your package hasn’t arrived. We’ve reached out to you privately to resolve this issue as soon as possible. Best regards, Andrea - team gruum

Posted 7 months ago

Gruum is rated 4.7 based on 25,435 reviews