Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,441 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,441 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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319

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was introduced to Gruum products with a gift and have never looked back! Their shampoo and conditioners are brilliant and work really well. I travel regularly and having a solid soap shampoo rather than a liquid makes packing far easier!!”

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Posted 8 months ago

“Love these products”

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Posted 8 months ago

“It is very easy to order on their website and they often have good deals or sales on with free delivery over £30. Their products have minimal and eco-friendly packaging and they are good quality too. Not sure if the anti-aging products are having any effect yet though!”

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Posted 8 months ago

“I love the products and they smell so nice! Very good items”

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Posted 8 months ago

“I've been using grüum products for some time now. I trust that they are using quality ingredients. I'm happy to continue to use them. I like their regular offers & the range of different items.”

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Posted 8 months ago

“Every product i have tried has been amazing.. my favourite item so far is the face oil bar.. its so hydrating.”

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Posted 8 months ago

“Excellent hair products. I only use Gruum coconut oil bar shampoo and conditioner which are both ideal for my hair. They strengthen my hair and stops hair loss while washing my hair. Thank you very much Gruum.”

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Posted 8 months ago

“They listened to my (and there must have been more) comments over their packaging, which used to be so rigid I had to cut the bottles to get all the product out. Now they are nice and squeezy. The products seem to work well, I've got my pension and my skin still looks OK. i don't only use Gruum but I probably use it more than any other product. I've only put 5 for woud I recommend it because it's not the kind of conversation I have with my friends and colleagues.”

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Posted 8 months ago

“I’m really enjoying some of them Grum products even though I’m not a soap person I’ve found them nice without leaving any residue.The scents are nice and refreshing.Love the lip oil has made a great difference in moisturizing my lips.”

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Posted 8 months ago

“Happy with my items, good delivery speed and communication. My daughter loves the products.”

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Posted 8 months ago

“Room diffusers are gorgeous. Really high quality scent.”

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Posted 8 months ago

“I love my shampoo bar, it's the best one I've had, my hair is in much better condition as it is definitely formulated for hair (many shampoo bars are just soap bars). Will be reordering soon.”

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Posted 8 months ago

“Alergic reaction to the shower gel recevied. Very badly made, and very watery. Not to my liking. Extremely cheap. For the price paid, this shouldn't be watered down. Very much like all their oil products, which are watered down.”

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Posted 8 months ago

Hi there, We're really sorry to hear that you had a negative experience with our shower gel, and especially concerned to hear about an allergic reaction — we hope you're feeling better now. Our products are dermatologically tested and made with gentle, skin-friendly ingredients, but we understand that sensitivities can vary from person to person. We also appreciate your feedback on the texture and consistency. While our formulas are designed to be lightweight and naturally derived, we understand they’re not to everyone’s preference, and we’ll be sure to pass your comments on to our product team. If you haven’t already, please feel free to reach out to our customer care team at support@gruum.com — we’d like to learn more about your experience and make things right. Best wishes, Andrea - team gruum

Posted 8 months ago

“Haven’t received any products so can’t comment”

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Posted 8 months ago

Hi there, Thanks for your review, and we're really sorry to hear you haven’t received your order. We've reached out to you via email to get this resolved as quickly as possible — please check your inbox when you can. We’re here to help and will make sure this is put right. Best wishes, Andrea - team gruum

Posted 8 months ago

“I am very pleased with all the products I have purchased in the last few weeks. I am trying tocut out all nasty plastics and be more natural in well being and skin and hair treatments. As well as what I eat and drink and I just love your products. I can see how much you have progress with new items as I haven't visited for a while. Keep up the great work.”

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Posted 8 months ago

“Love the products! They are what it says, easy to order too. Good price and items of quality- smell Devine!”

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Posted 8 months ago

“Fabulous products, great prices and always a selection of good offers.”

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Posted 8 months ago

“Love Grüum products, handy bars of shampoo, conditioner, both suited to your hair, soaps & body cream, with no plastic bottles & liquids to leak so ideal for travel. Trying out the room scent in bedroom now too - very nice - kept one for gifting.”

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Posted 8 months ago

“The various Gruum products I have used are great, especially the shampoo bars.”

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Posted 8 months ago

“Love the shampoo bars, the sun creams, face wash, exfoliator, room fragrances, pillow spray and probably other things too that didn't come into my head just now. Delighted to see the new, softer packaging and that the stylish shape has stayed the same. Keep doing what you're doing!”

Helpful Report

Posted 8 months ago

Gruum is rated 4.7 based on 25,441 reviews