Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,642 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,642 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

Visit Website

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Gruum 5 star review on 4th December 2025

311

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order, quick delivery and love the products!!”

Helpful Report

Posted 8 months ago

“Great quality skin products not aggressive a very hydrating face washes, soaps and oil love it”

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Posted 8 months ago

“"I recently purchased a Gruum gift set, and I was really pleased with the overall experience. The scents were lovely—subtle and pleasant without being overpowering, making them perfect for everyday use. The set itself made for a great gift, beautifully packaged and thoughtfully curated. Ordering from the site was straightforward, with a user-friendly design that made browsing a breeze. My only minor gripe was that the delivery took a bit longer than expected, but the quality of the products definitely made up for it. Overall, a great shopping experience, and I’d happily recommend Gruum to others!"”

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Posted 8 months ago

“I didn't receive it.”

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Posted 8 months ago

Hi Barbara, Thanks for taking the time to leave a review. Sorry to hear that your order hasn't reached you yet. I have sent you an email from support@gruum.com to hopefully resolve this for you swiftly! I hope this helps! Warm regards Mikaela-Team gruum

Posted 8 months ago

“I love Grüum products and they are a friendly and helpful company. We have the room diffusers in every room, making everywhere smell nice without being overpowering and I use the SPF daily moisturiser which feels nice on my skin. All the products are of a good quality and nice to use.”

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Posted 8 months ago

“I came across Gruum through an offer connected to my disabled railcard 2 years ago. I love all the items i've bought from shower and hair bars, sun cream to reed diffusers. I even introduced my friend to the shower & hair bars when she was visiting from Cayman islands and she said they would be perfect for her "hurricane emergency pack" so she got all my bars to take home with her & was going to order more before she left. I am super sensitive to certain toiletries but i'm able to use all my goodies without a proble.”

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Posted 8 months ago

“It is a useless product.”

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Posted 8 months ago

Hi there, Thanks for your review. Sorry to hear you feel this way, unfortunately I cannot see which product you are referring to. It would be great to understand what you were not happy with so we can look into this. Warm regards Mikaela-Team gruum

Posted 8 months ago

“Excellent products and service.”

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Posted 8 months ago

“Great products, got them three - lavanda pillow mist makes feeling relaxed body and mind moment before the sleep. Hydrating face soap makes my face skin smooth and more elastic, also let feeling fresher most of day. Very pleasant smell, can tell there are in only natural ingredients.”

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Posted 8 months ago

“I really like the packaging. It looks good and I've never see anything so neat and practical. I can slide the shower gels side by side in the bathroom without it taking up much space. It smells so good too, I would definitely buy again.”

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Posted 8 months ago

“Simple, no fuss products”

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Posted 8 months ago

“The site is very easy to use for ordering, the only problem I encounter is that you ask for reviews on products before they have even been delivered, but on saying that my wife assures me your product rate with the best”

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Posted 8 months ago

“I am very happy with my collagen glow powder i put it in my coffee and I can taste it I will continue with my review once I have been taking it as least 6 weeks ,but so far so good .”

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Posted 8 months ago

“I absolutely love the room fragrance spray and reed diffuser I have from Gruum The scents are so lovely and dont smell atal chemically like many other room fragrances. Love em , highly recommended!”

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Posted 8 months ago

“I was very easy to place an order and I am truly happy with those things! Many thanks”

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Posted 8 months ago

“This room spray is the best scent to come out of my bathroom! Easy ordering and delivery process.”

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Posted 8 months ago

“Nice but the sample pack is small”

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Posted 8 months ago

“These products are amazing, I have the sleep wellness kit, I’ve had a couple of the diffusers and also the different hair products and I would highly recommend them to everyone, brilliant products 🥰”

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Posted 8 months ago

“Great products all smelly lovely”

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Posted 8 months ago

“Products are so good!! Sprays smell so nice, soaps don't irritate my skin at all”

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Posted 8 months ago

Gruum is rated 4.7 based on 24,642 reviews