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Gruum Reviews

4.7 Rating 25,441 Reviews
93 %
of reviewers recommend Gruum
4.7
Based on 25,441 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Gruum Reviews

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

Visit Website

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Gruum 5 star review on 22nd April 2026
Neil Bennett
Gruum 5 star review on 29th March 2026
Julia Whitwam
Gruum 5 star review on 29th March 2026
Una Griffiths
Gruum 5 star review on 29th March 2026
Una Griffiths
Gruum 5 star review on 29th March 2026
Una Griffiths
Gruum 5 star review on 29th March 2026
Barbara Ritchie
Gruum 5 star review on 14th March 2026
Mrs Deborah Parish
319
Anonymous
Anonymous  // 01/01/2019
Fantastic products, ideal size for travel & feels so luxurious
Helpful Report
Posted 8 months ago
I swim several times a week and the Gruum shampoo and conditioner in the store tins is perfect for my needs. The shampoo is fantastic. Very little is needed to make a creamy luxurious foam. The conditioner helps nourish my hair after the chlorine in the pool takes its toll on my hair
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Posted 8 months ago
I like all the products I've tried so far, mostly soap and shampoo. I like the lack of unnecessary packaging and simple styling and the prices are reasonable. I don't like the aggressive marketing so I unsubscribed! but that option is fine - perhaps an occasional email to keep me up to date with any offers, once a month?
Helpful Report
Posted 8 months ago
Didn't receive my order
Helpful Report
Posted 8 months ago
Hi there, Thanks for your review, and we're really sorry to hear you haven’t received your order. We've reached out to you via email to get this resolved as quickly as possible — please check your inbox when you can. We’re here to help and will make sure this is put right. Best wishes, Andrea - team gruum
Posted 8 months ago
I’ve used the shampoo bar for sensitive scalps for quite a few years now. I also used the conditioner to go with it. They last absolutely ages and leave my hair in good condition. I’m glad I found these products as I’m doing my bit for the environment, but also improving my hair.
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Posted 8 months ago
Excellent :)
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Posted 8 months ago
I absolutely love Gruum products, they are great quality, no nasties, they really do what they say they will. The perfumes are lovely. They do really good offers so I buy then and use them as presents for my friends...and me of course. All because Martin Lewis had an offer on his website a few years ago. For a free solid shampoo for £3 postage. I still have a bit left...it's so good for travelling, no big bottles to pack. And it tames my frizzy hair.
Helpful Report
Posted 8 months ago
I’ve been using the hair growth shampoo and conditioner bars for several months now, wanting to grow my hair and wear it long again. I absolutely love both products. My hairdresser tells me that it is sometimes difficult for people of my age to grow their hair long (71) but my hair is long, thick, glossy and feels incredibly healthy. I would absolutely recommend using these bars if you want to provide a healthy kick start to growing your hair longer.
Helpful Report
Posted 8 months ago
So, soaps for everything...but out of the wrapper they could be for anything. How do I remember which is shampoo, conditioner, face cleanser, shaving soap, aftersun, moisturiser etc etc
Helpful Report
Posted 8 months ago
Really love the products from gruum and customer service is great and quick delivery
Helpful Report
Posted 8 months ago
Love the oils for skin and hair. Smells so good too. Very affordable. Lovely products
Helpful Report
Posted 8 months ago
Amazing value for money. Products last for absolutely ages and fantastic quality. The hand cream is out of this world.
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Posted 8 months ago
Good service and excellent products
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Posted 8 months ago
Products are excellent. Rejuvenate your face and skin literally overnight.
Gruum 5 star review on 8th August 2025
Helpful Report
Posted 8 months ago
I've been happily using the shampoo bars for sometime and I have the All in one bar in my campervan which works well and means only one item in the sponge bag. I'm now trying to showerbars and have yet to try my new moisturiser bar.
Helpful Report
Posted 8 months ago
Original order received very quickly. But unfortunately the soap was all broken and damaged. Contacted Customer Services who not only acknowledged my comments but issued a replacement immediately. Excellent customer service, really appreciated that. Thank you.
Helpful Report
Posted 8 months ago
My first order was a shampoo bar as I was curious to try them. The selection was fantastic, and they work really well. Total convert now and haven't used liquid shampoo since. Tried loads of other products since, and my wife absolutely loves them. Highly recommended
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Posted 8 months ago
Amazing company and love the products. Able to order with ease 😊😊😊
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Posted 8 months ago
Easy to order, fast delivery & Brilliant products. I'd never go back to using any other products. Love the whole ethos of the company. Also, they're really good at rewarding their customers with special offers. 100% recommend 🥰
Helpful Report
Posted 8 months ago
I initially tried a few sample products and was genuinely impressed, so I came back to purchase more. Since using them (especially the daily face oil) my skin has noticeably improved. It feels healthier, smoother, and more balanced. Highly recommend giving them a try
Helpful Report
Posted 8 months ago
Gruum is rated 4.7 based on 25,441 reviews