Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,642 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,642 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Gruum 5 star review on 4th December 2025

311

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products at a very reasonable price.”

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Posted 8 months ago

“Received some lovely products from Gruum, which were really good quality. Will certainly be ordering again.”

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Posted 8 months ago

“I’ve received several of the free sample packages. They allow you add on additional products at a low cost. All the products I’ve used from Gruum have been great! Good value, alternative skincare. I like where they’re going and will continue to support and follow them! Delivery/dispatch was slightly longer but they addressed this and it didn’t take too long.”

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Posted 8 months ago

“I want to comment on the sandalwood and juniper reed diffuser. This is addictive 😁 every time I go into the kitchen I can smell it, it’s been open for some time but it’s still as strong and smells gorgeous.”

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Posted 8 months ago

“I saw an ad for grüum products at my university. I ordered and tried their Air Fresheners, and they made a great gift. They smell amazing and added a unique fragrance to the house. I definitely recommend trying their products.”

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Posted 8 months ago

“I received 3 products from Gruum and they have been quite good with my skin, less oiliness and more softer. My favourite product is the facial moisturiser bar, applying it after washing my face leaves my face moisturised for at least 24 hours. Thank you for creating a great product.”

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Posted 8 months ago

Thank you so much for your lovely feedback! 😊 We're thrilled to hear that our products are working well for your skin and that you love the facial moisturiser bar! 🌿✨ Your support means the world to us. If you ever need anything, just let us know! 💚🌸

Posted 8 months ago

“Scents for the home are amazing and strong quality.”

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Posted 8 months ago

“Excellet products”

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Posted 8 months ago

“I recently reordered the toothpaste tablets as a gift. I've been using them for a while and bought more to give to my nephew, who is very keen to cut down on plastic use. Ideal!”

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Posted 8 months ago

“I haven't tried the room fragrancers yet, but gruum's customer service is brilliant. I'd sent off for them as a free offer, just paying the postage, but although they were dispatched, my parcel never arrived. I asked gruum if they had tracking details - immediately they apologised and dispatched a replacement, which arrived very quickly.”

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Posted 8 months ago

“My experience with the order was very positive. Easy to navigate while processing the order and great product quality. You can tell that there care and attention has been placed when selecting the fragrance and creating the product!”

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Posted 8 months ago

“I have been using Gruum for over a year now. I found their products to be what I have been looking for for many years. I can honestly say that the products do what Gruum say they will. I am very happy with the quality of the ingredients and the fragrance. My friends tell me that my skin and hair are always looking healthy and in good condition. Thank you Gruum.”

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Posted 8 months ago

“Great product. Used the room fragrance in the doggy bit of the car… amazing. Smelt like getting into a new car!”

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Posted 8 months ago

“Great website with lovely products, I will shop with you again.”

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Posted 8 months ago

“Beautiful scented natural products”

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Posted 8 months ago

“I love trying out new things and gruum never disappoints. Whether it is skincare or home scents it is all lovely and would highly recommend”

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Posted 8 months ago

“Beautiful smelling products, refreshing & different”

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Posted 8 months ago

“I love Gruum products, the room sprays, the candles, soaps, skin products all smell amazing. Would highly recommend there products.”

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Posted 8 months ago

“I like the products and the great choice. I would love to see more Patchouli items”

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Posted 8 months ago

“Wonderful products !”

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Posted 8 months ago

Gruum is rated 4.7 based on 24,642 reviews