Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,455 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,455 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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326

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good”

Helpful Report

Posted 3 months ago

Hi Jabar, Thank you so much for your 5/5 review! We’re thrilled you’re happy with Gruum. Kind regards, Grüum team

Posted 3 months ago

“10/10. Recommend the face bars and bar holder. Natural fragrances also. Nothing else like this out there and all lasts a long time (you will understand once you try). Way longer than a month each product. I have a few face bars so I alternate them once per month for different sensory experiences. They are still the same size as when I first bought them. Quite surprising really considering they get good use and make my face tingly while smelling like essential oils or fragrant plants on an allotment.”

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Posted 3 months ago

Hi there, Thank you so much for your amazing feedback! We’re delighted to hear you’re enjoying the face bars. It’s wonderful to know they’ve become part of your routine :) Your feedback and support means a lot to us. Kind regards, Grüum team

Posted 3 months ago

“Beautifully packaged roll on perfumes! Unusual but lovely fragrances , perfect for spring ! I have shared them around for my friends and relatives to try !”

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Posted 3 months ago

“Loved the products. 😊”

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Posted 3 months ago

Hi Sally, Thanks so much for your lovely review! We’re thrilled you loved the products. 😊 Kind regards, Grüum team

Posted 3 months ago

“Been using Gruum for years and the service has always been flawless. Highly recommended.”

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Posted 3 months ago

Hi Paul, Thanks so much for your lovely review! We’re thrilled you’re happy with the service :) Kind regards, Grüum team

Posted 3 months ago

“Great products prompt delivery and an easy transaction”

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Posted 3 months ago

Hi Paul, Thanks so much for your lovely review! We’re thrilled you’re happy with the products :) Kind regards, Grüum team

Posted 3 months ago

“Your products is perfect.”

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Posted 3 months ago

“My daughter introduced me to grumm and I loved it so much I bought some more I love all the beauty products its my new go to skin routine xxx”

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Posted 3 months ago

Hi Mary, Thank you so much for your lovely feedback! We’re delighted to hear your daughter introduced you to Grüum and that it’s become your new go-to skincare routine—what a great recommendation 😊 Kind regards, Grüum team

Posted 3 months ago

“Delighted with the products and the delivery.”

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Posted 3 months ago

Hi there, Thank you so much for your kind words! We’re thrilled you love the products. Kind regards, Grüum team

Posted 3 months ago

“I learned about grüum by chance, but have really enjoyed their products. The shampoo and body bars I have to lock away from my husband and son! Fortunately I've bought things to pack for their summer holiday, so maybe mine will be safe now! Thanks to you all.”

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Posted 3 months ago

Hi there, Thank you so much for your kind words! We’re thrilled you’re enjoying Gruum’s products. Sounds like you’ve got a great routine going. We’re glad to be a part of it. Kind regards, Grüum team

Posted 3 months ago

“Innovative holistic style.”

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Posted 3 months ago

“Excellent products”

Helpful Report

Posted 3 months ago

Hi there, Thank you so much for your kind words! We’re thrilled you’re enjoying Gruum’s products. Warm regards, Grüum team

Posted 3 months ago

“I love your hair care products. And I do enjoy your face care products too. We are now enjoying the room fragrances. The website is good, delivery is fast and reliable. I trust Gruum.”

Helpful Report

Posted 3 months ago

Hi there, Thank you so much for your kind words! We’re thrilled to hear you’re enjoying our hair care, face care, and now our room fragrances too. It’s great to know you’ve had a positive experience with our website and delivery, and your trust means a lot to us. Kind regards, Grüum team

Posted 3 months ago

“great shampoo bar for going on holiday home or abroad so easy to pack and no plastic to recycle or bin”

Helpful Report

Posted 3 months ago

Hi Shirley, Thank you for your lovely feedback! We’re so pleased to hear you’re enjoying the shampoo bar — it really is a great travel companion, whether you’re heading off at home or abroad. It’s fantastic to hear you’re finding it easy to pack and appreciating the plastic-free aspect too. Warm Regards, Andrea - team grüum

Posted 3 months ago

“Love Gruum - my Go-To to keep my bathroom and my personal-care products plastic and chemical free - I can relax and know I'm doing as much as I can for the planet at the same time as enjoying all the benefits of the lovely products. Gruum's customer service is also 5-star, and they are great value for money - what's not to like!”

Helpful Report

Posted 3 months ago

Hi Barbara, Thank you so much for your wonderful feedback! We’re thrilled to hear that grüum has become your go-to for plastic- and chemical-free personal care, and that you can enjoy the products while feeling good about the planet. It’s also fantastic to hear you’ve had a 5-star experience with our customer service — your support and kind words mean a lot to us! Warm Regards, Andrea - team grüum

Posted 3 months ago

“I love it”

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Posted 3 months ago

“Gruum Bath and Shower Oil is an excellent product that leaves skin feeling silky soft. Calming spray is another lovely product with a beautiful smell”

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Posted 3 months ago

“Excellent products, the delivery could have been quicker though, but great value for money.”

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Posted 3 months ago

Hi Nicola, Thank you for your lovely feedback! We’re so pleased to hear you’re enjoying the products and finding them great value for money. We appreciate your thoughts on delivery as well — it’s really helpful for us as we continue to improve the overall experience. Thanks again for taking the time to share your review. Warm Regards, Andrea - team grüum

Posted 3 months ago

“Love the products. Saving the shampoo soap for holiday. Isr roll on fragrance rverymight before bed. I do believe it helps me sleep”

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Posted 3 months ago

Hi Julie, Thank you for your lovely feedback! We’re delighted to hear you’re enjoying the products and saving the shampoo soap for holiday — such a great idea. It’s wonderful that the roll-on fragrance has become part of your nightly routine and is helping you relax before bed. Warm Regards, Andrea - team grüum

Posted 3 months ago

“Great products”

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Posted 3 months ago

Gruum is rated 4.7 based on 26,455 reviews