Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,489 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,489 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Julia Whitwam

Una Griffiths

Barbara Ritchie

Mrs Deborah Parish

Gruum 5 star review on 7th February 2026

Oluwabusayo Oluwafunke Oyebode

318

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love these products! I took a gamble ordering tbem because I have sensitive skin and can have problems with changing my skincare routine. These products are fantastic and I won’t be changing ever again! I love the fact it’s affordable and products are excellent quality and the packaging is eco friendly and sustainable.”

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Posted 11 months ago

“I always receive good service from Gruum when I place an order. I always have a range of their products at home which I enjoy using. The SPF creams are nice to apply and work very well. I also like to top up my order with a bag of wonky soap bars which are a great alternative to normal shower gel and better for the environment. I have ordered from Gruum in the past and will do so again in the future.”

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Posted 11 months ago

“Ordered a discounted pack to try out your products. Loved the Reviving face gel so much l have just ordered some more. ☺️ Have ordered some fragrances too!! ☺️”

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Posted 11 months ago

“Ethical company with high standards and who are proud of what they do. This is what I get from my ordering of products and observation of the company. Love the soaps especially mint one in the morning. The Har Pro shampoo bar for hair growth is the absolute best: easy to carry around, lathers well and seems to lessen hair fall. I’ve ordered the kids shampoo bar for my niece and she loves it.”

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Posted 11 months ago

“Good informative site, well packaged on delivery and nice products”

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Posted 11 months ago

“I ordered these products on a whim after trying everything for my dry skin. After a couple of uses of the face wash and gel I have seen a dramatic difference with my skin feeling less angry, calmer and generally nourished. My daughter has used this for her teenage spots and they too have calmed down and are less sore. I’ll be reordering”

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Posted 11 months ago

“Delivery was fast and no fuss and so far I have enjoyed everything I bought from Gruum. My favourite by far though is the pulse point roller Deep relaxation. Please can you sell refills for this product, as I will run out of this oil too often. I would love a more sustainable option to refill the glass bottle by being able to buy several refills worth at a time. The smell of the deep relaxation oil is so, so good I don't want to run out of it.”

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Posted 11 months ago

“I have ordered many items off gruum, they have always come back amazing. Really great products!”

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Posted 11 months ago

“Not my kinda thing”

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Posted 11 months ago

Hi Mehmed, Thanks for taking the time to leave a review. Sorry to hear this. We hope our products work for everyone but appreciate that this is not always the case. Thanks again. Warm regards Mikaela-Team gruum

Posted 11 months ago

“Item didn't arrive”

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Posted 11 months ago

Hi there, Thanks for taking the time to leave a review. Sorry to hear that your order has not arrived. I have sent you an email from support@gruum.com to help resolve this for you. I hope this helps! Warm regards Mikaela-Team gruum

Posted 11 months ago

“All the products I have received have been lovely, great quality and good value for money. Excellent service too. Thank you”

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Posted 11 months ago

“I really love the product starting with then packaging, the brand name and the product is really good. Excellent product 10/10”

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Posted 11 months ago

“I love the majority of the products I’ve purchased. From cooling bars, to lip conditioners, sleeping mist, facial wash bars. I have pretty much everything! However the only things I don’t think work are the hair shampoo and conditioning bars. They don’t seem to lather enough to produce bubbles or enough conditioner to layer onto my hair.”

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Posted 11 months ago

“Really lovely the products, been using th for years, and very helpful team too”

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Posted 11 months ago

“We have finally found products that totally agree with out skin! Affordable, natural and most importantly our skin feels much healthier”

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Posted 11 months ago

“Excellent company. I have ordered twice from them, once for my wife and the second time for my daughter. They are both really happy with the products. Thank you Grüum, much appreciated 😊”

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Posted 11 months ago

“Amazing Smelling Product”

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Posted 11 months ago

“Loving the Gentle face wash-it smells fabulous too. Also the facial moisturising bar which will be great for taking on holiday too”

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Posted 11 months ago

“Good product. Had a delivery issue and some items were missing but the team sent me the items again so in grateful for the assistance given. So far, I found the products to be good quality and natural, I also suggested a friend of mine to try and buy. Thank you”

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Posted 11 months ago

“Very good product”

Helpful Report

Posted 11 months ago

Gruum is rated 4.7 based on 25,489 reviews