Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,489 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,489 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Julia Whitwam

Una Griffiths

Barbara Ritchie

Mrs Deborah Parish

Gruum 5 star review on 7th February 2026

Oluwabusayo Oluwafunke Oyebode

318

Anonymous

Anonymous // 01/01/2019

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“Nice products with quality ingredients”

Helpful Report

Posted 11 months ago

“Love the products, they all smell lush, I cannot fault anything at all 5* for everything”

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Posted 11 months ago

“Easy and smooth ordering process , delivered in good packaging”

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Posted 11 months ago

“Nice products and not so bad for the planet 😃”

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Posted 11 months ago

“Nice products”

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Posted 11 months ago

“smells very nice but delivery took 3 weeks”

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Posted 11 months ago

“not really any difference also very long delay in sending out order”

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Posted 11 months ago

Thank you very much for your honest feedback. We truly appreciate you sharing your experience with us. Your comments are very valuable and will help us make improvements moving forward. We’re grateful for your support and hope to provide you with an even better experience next time!

Posted 11 months ago

“Easy to order, quick delivery and love the products!!”

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Posted 11 months ago

“Great quality skin products not aggressive a very hydrating face washes, soaps and oil love it”

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Posted 11 months ago

“"I recently purchased a Gruum gift set, and I was really pleased with the overall experience. The scents were lovely—subtle and pleasant without being overpowering, making them perfect for everyday use. The set itself made for a great gift, beautifully packaged and thoughtfully curated. Ordering from the site was straightforward, with a user-friendly design that made browsing a breeze. My only minor gripe was that the delivery took a bit longer than expected, but the quality of the products definitely made up for it. Overall, a great shopping experience, and I’d happily recommend Gruum to others!"”

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Posted 11 months ago

“I didn't receive it.”

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Posted 11 months ago

Hi Barbara, Thanks for taking the time to leave a review. Sorry to hear that your order hasn't reached you yet. I have sent you an email from support@gruum.com to hopefully resolve this for you swiftly! I hope this helps! Warm regards Mikaela-Team gruum

Posted 11 months ago

“I love Grüum products and they are a friendly and helpful company. We have the room diffusers in every room, making everywhere smell nice without being overpowering and I use the SPF daily moisturiser which feels nice on my skin. All the products are of a good quality and nice to use.”

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Posted 11 months ago

“I came across Gruum through an offer connected to my disabled railcard 2 years ago. I love all the items i've bought from shower and hair bars, sun cream to reed diffusers. I even introduced my friend to the shower & hair bars when she was visiting from Cayman islands and she said they would be perfect for her "hurricane emergency pack" so she got all my bars to take home with her & was going to order more before she left. I am super sensitive to certain toiletries but i'm able to use all my goodies without a proble.”

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Posted 11 months ago

“It is a useless product.”

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Posted 11 months ago

Hi there, Thanks for your review. Sorry to hear you feel this way, unfortunately I cannot see which product you are referring to. It would be great to understand what you were not happy with so we can look into this. Warm regards Mikaela-Team gruum

Posted 11 months ago

“Excellent products and service.”

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Posted 11 months ago

“Great products, got them three - lavanda pillow mist makes feeling relaxed body and mind moment before the sleep. Hydrating face soap makes my face skin smooth and more elastic, also let feeling fresher most of day. Very pleasant smell, can tell there are in only natural ingredients.”

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Posted 11 months ago

“I really like the packaging. It looks good and I've never see anything so neat and practical. I can slide the shower gels side by side in the bathroom without it taking up much space. It smells so good too, I would definitely buy again.”

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Posted 11 months ago

“Simple, no fuss products”

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Posted 11 months ago

“The site is very easy to use for ordering, the only problem I encounter is that you ask for reviews on products before they have even been delivered, but on saying that my wife assures me your product rate with the best”

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Posted 11 months ago

“I am very happy with my collagen glow powder i put it in my coffee and I can taste it I will continue with my review once I have been taking it as least 6 weeks ,but so far so good .”

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Posted 11 months ago

Gruum is rated 4.7 based on 25,489 reviews