Gruum Reviews

Name: Gruum
Rating: 4.73

4.7 Rating 23,418 Reviews

94 %

of reviewers recommend Gruum

4.7

Based on 23,418 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

Visit Website

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Gruum 5 star review on 10th September 2025

307

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exciting Opening Session with today's advent calendar!! SPOILERS AHEAD: Naturally I couldn't wait for one a day (or even for December)! I loved the variety - I could tell when I was opening a max welt because the smell was so strong and lovely! The cuticle roller is fab - normally these are in messy droplet form so I like this delivery method. The only negative was that 8/24 of the products were specifically for the face (creams, tonics, etc) so a little more variety here would have been appreciated, but I'm looking forward to trying everything and seeing what works for me!”

Helpful Report

Posted 10 months ago

“The shampoo is quite good, it doesn’t leave my hair super soft but it was really easy to style and doesn’t dry my hair out.”

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Posted 10 months ago

“Good products in the main. I really like the shampoo bars and can't see me going back to liquid shampoo.”

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Posted 10 months ago

“Ido not know a lot about your company, but feel you are very positive in your outlook. Time will tell.”

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Posted 10 months ago

“I don't normally buy names brands and, to be honest, I got these as a free offer with my Senior Railcard, but have to say three out of the four samples they sent me I would certainly consider buying, very pleasant and not overpowering.”

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Posted 10 months ago

“Excellent, efficient service. Delicious smelling soaps, lovely texture.”

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Posted 10 months ago

“Ordering was easy and the package came quickly. I love the potato fibre - or whatever it is! - packing, I'm a teacher and we use them for making models at school. The products seem good quality, but I haven't used everything yet, hence 4 stars.”

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Posted 10 months ago

“Although something found missing, it was replaced immediately.”

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Posted 10 months ago

“The sample perfume were great and came very fast”

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Posted 10 months ago

“I like it I've got fragrance sensitive and it didn't trigger it so I'm glad.”

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Posted 10 months ago

“I like the approach of this brand, I bought several products and they were good. It's a little bit expensive on the downside but certain things are worth it. Placing an order on their website is easy I had only one bad experience with the courier but the business fixed it as soon as they could. Very nice customer service. I wish I'd liked my last order of fragrances... only one was of my taste... Thank you!”

Helpful Report

Posted 10 months ago

“I have three roll-on fragrances which all smell fantastic. Earlier this year I received 4 shower bars that were on offer. These also smelled very good but they do not lather - it's like trying to shower using a block of wax rather than a bar of soap. Three of them are still unused in the bathroom cabinet and their perfume has completely gone, so they were not really much use.”

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Posted 10 months ago

“Prompt delivery. The package was slightly damaged but the product wasn't.”

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Posted 10 months ago

“I love the packaging and fragrance of the bath soap and facewash soap. I particularly like how long the facewash soap lasts and how well it lathers. The size of the bath soap (the four seasons one) is slightly smaller than expected.”

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Posted 10 months ago

“Lovely light scent to the products”

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Posted 10 months ago

“Recently purchased four shower bars on a special offer. I found it realy hard to get a lather and not very good to use. Have had other products namely shampoo bars and found them realy good. Would not purchase the shower bars again even on special offer.”

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Posted 10 months ago

“I was introduced to Gruum through a special offer. Their products are ethical and natural which I appreciate very much. They are also high quality and nicely presented. The only thing that stops a 5-star rating is the price. I understand that making things 'properly' means they cost more, sadly it also means I can only take up special offers and purchase for presents and special occasions. However, I do recommend them”

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Posted 10 months ago

“Good products, very decent prices - particularly if you pick up a deal via the Daily Telegraph subscriber benefits!”

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Posted 10 months ago

“Hi i recieved these samples from a voda bonus ...never heard of these gave my sis she loved but kept that shampoo bloc use it daily to shave it so creamy ...honest review ..there lovely smelling but for money bit pricey and small ...i wouldnt pay the full price”

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Posted 11 months ago

“Nice packaging, the soaps are well fragranced, doesn’t last long, small size, melts fast, well moisture the skin.”

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Posted 11 months ago

Gruum is rated 4.7 based on 23,418 reviews