Gruum Reviews

Name: Gruum
Rating: 4.73

4.7 Rating 23,079 Reviews

94 %

of reviewers recommend Gruum

4.7

Based on 23,079 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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305

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering was easy and the package came quickly. I love the potato fibre - or whatever it is! - packing, I'm a teacher and we use them for making models at school. The products seem good quality, but I haven't used everything yet, hence 4 stars.”

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Posted 8 months ago

“Although something found missing, it was replaced immediately.”

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Posted 8 months ago

“The sample perfume were great and came very fast”

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Posted 8 months ago

“I like it I've got fragrance sensitive and it didn't trigger it so I'm glad.”

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Posted 8 months ago

“I like the approach of this brand, I bought several products and they were good. It's a little bit expensive on the downside but certain things are worth it. Placing an order on their website is easy I had only one bad experience with the courier but the business fixed it as soon as they could. Very nice customer service. I wish I'd liked my last order of fragrances... only one was of my taste... Thank you!”

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Posted 8 months ago

“I have three roll-on fragrances which all smell fantastic. Earlier this year I received 4 shower bars that were on offer. These also smelled very good but they do not lather - it's like trying to shower using a block of wax rather than a bar of soap. Three of them are still unused in the bathroom cabinet and their perfume has completely gone, so they were not really much use.”

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Posted 8 months ago

“Prompt delivery. The package was slightly damaged but the product wasn't.”

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Posted 8 months ago

“I love the packaging and fragrance of the bath soap and facewash soap. I particularly like how long the facewash soap lasts and how well it lathers. The size of the bath soap (the four seasons one) is slightly smaller than expected.”

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Posted 8 months ago

“Lovely light scent to the products”

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Posted 8 months ago

“Recently purchased four shower bars on a special offer. I found it realy hard to get a lather and not very good to use. Have had other products namely shampoo bars and found them realy good. Would not purchase the shower bars again even on special offer.”

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Posted 8 months ago

“I was introduced to Gruum through a special offer. Their products are ethical and natural which I appreciate very much. They are also high quality and nicely presented. The only thing that stops a 5-star rating is the price. I understand that making things 'properly' means they cost more, sadly it also means I can only take up special offers and purchase for presents and special occasions. However, I do recommend them”

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Posted 8 months ago

“Good products, very decent prices - particularly if you pick up a deal via the Daily Telegraph subscriber benefits!”

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Posted 8 months ago

“Hi i recieved these samples from a voda bonus ...never heard of these gave my sis she loved but kept that shampoo bloc use it daily to shave it so creamy ...honest review ..there lovely smelling but for money bit pricey and small ...i wouldnt pay the full price”

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Posted 8 months ago

“Nice packaging, the soaps are well fragranced, doesn’t last long, small size, melts fast, well moisture the skin.”

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Posted 8 months ago

“Love the eye roller, it’s really refreshing. The only problem I found is the moisturiser bottle. It’s quite hard to get the right amount of product out and the. When I flip the lid back down , some pops out, losing some ?”

Helpful Report

Posted 8 months ago

“There are lots of good things about Gruum. I only ever buy the soap offcuts and always use an exfoliating bag so I never have any waste. I love the tooth soap and, so far, the cardboard container hasn't become wet and mushy; I love the shampoo but the conditioner doesn't do much for me. And recently I bought an exfoliating facial wash but was saddened to see it came in a plastic bottle. However biodegradable it may be, plastic will be on this planet for ever, unless it is incinerated, and then it will pollute the air, so I won't be buying that again.”

Helpful Report

Posted 9 months ago

“I am a new customer and I have ordered several items. I like them and they all seem to suit my skin. However, I do find the plastic bottles containing the Kyra Face Wash & the pur Gentle Moisturiser rather hard to press and wonder if a softer, more squeezy bottle might be possible? Also, with the skal Serum Kakadu Plum which i also bought.. I wonder if you could think of providing a small spatula with this (and possibly all of the serums) because it isn't hygeinic for users to have to dip their fingers into the pot to extract it. I'm using a very tiny teaspoon with mine, but you could provide a small spatula with the Gruum logo on, maybe?”

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Posted 9 months ago

“Thanks for all you're doing, I really like the brand. One thing I've noticed is that as soap bars get smaller, they can disintegrate easily so you never get the most out of them. Is there perhaps some sort of fine mesh bag or something that could be used at that stage to keep all the bits together but still enable the lather to get through?! Thanks!”

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Posted 9 months ago

“I really love that everything is plastic free! The smells are nice and not overpowering. I have been using the body butter bar which is incredibly nourishing and stays on the skin. I have dry skin so its made a huge difference and love the light dewy/sheen look it leaves on my legs. It didn't last very long tho, about 2-3 weeks, I was using it every day. I have yet to try the rest.”

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Posted 9 months ago

“It would be great of soap came with a holder or container you could reuse. as the soap bars are different sizes.”

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Posted 9 months ago

Gruum is rated 4.7 based on 23,079 reviews