Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,828 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,828 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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327

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got 3 products for the cost of postage and packaging. Face sun tan cream easy applied and fragrance free. Not sticky. Face oil soap unusual, just glide over face. It works. I also put it on legs and arms. The no no was the peppermint soap. Used in shower, but was not good on intimate areas. Ouch!”

Helpful Report

Posted 1 month ago

Hi Nicky, Thanks so much for taking the time to share such detailed feedback! We’re really pleased to hear you’re enjoying the face sunscreen and facial oil bar, especially the lightweight, non-sticky feel. We appreciate your comments about the peppermint soap too. Peppermint can give a strong cooling sensation, so we recommend keeping this bar away from intimate areas. Thanks again for sharing your experience! Warm Regards, Andrea - team grüum

Posted 1 month ago

“Very nice quality products which smell lovely and work well. I would recommend this company and find ordering easy, standard delivery takes around 4 days.”

Helpful Report

Posted 1 month ago

Hi Lizzie, Thanks so much for your lovely review! We’re really pleased to hear you’re enjoying the quality and scents of our products, and that you find ordering with us easy. It’s great to know you’re happy with the delivery time too. Thanks again for recommending grüum! Warm Regards, Andrea - team grüum

Posted 1 month ago

“Excellent product, shampoo and hair conditioner, it is rich and creamy, and there is no waste, you can use this down to the very last bit. Also no plastic which is a feel good bonus.”

Helpful Report

Posted 1 month ago

Hi Audrey, Thanks so much for your lovely review! We’re really pleased to hear you’re enjoying our shampoo and conditioner bars and finding them rich, creamy and easy to use right to the very last bit. It’s also great to hear you appreciate the plastic-free packaging — one less thing to feel guilty about! Warm Regards, Andrea - team grüum

Posted 1 month ago

“Order was easy. Issue with fulfilling it correctly was not great neither was the substitute”

Helpful Report

Posted 1 month ago

Hi Peter, Thanks for taking the time to share your feedback. We’re pleased to hear you found the ordering process easy. Due to the high number of redemptions for the offer, some products became unavailable sooner than expected, so suitable substitutions were sent rather than keeping orders waiting. We appreciate your comments and will pass your feedback on to the team. Warm Regards, Andrea - team grüum

Posted 1 month ago

“Bought the travel set which has sunscreen, aftersun soothing soap for face and body. I have used the sun screen and it’s the best I have ever used. It’s very light and easy to apply. Leaves skin with a glow and well moisturised. Its perfect for dark skin tone which makes it perfect for all skin tones .”

Helpful Report

Posted 1 month ago

Hi Shirley, Thanks so much for your wonderful review! We’re really pleased to hear you’re enjoying the travel set, especially the sunscreen. It’s fantastic to hear that you find it lightweight, easy to apply and moisturising, and that it leaves your skin with a lovely glow. We’re also so pleased to hear you feel it works beautifully on darker skin tones and can be enjoyed by all skin tones. Warm Regards, Andrea - team grüum

Posted 1 month ago

“Great products, well packaged.”

Helpful Report

Posted 1 month ago

Hi there, Thanks so much for your lovely review! We’re really pleased to hear you’re happy with our products and their packaging. It’s great to know you’re enjoying your grüum goodies! Warm Regards, Andrea - team grüum

Posted 1 month ago

“I love Gruum products! Surprised at how creamy and nourishing their shampoo bars are. All their products have felt great on my skin. The spf facial sunscreen is fab! The only product I wouldn't use again was the Oud room spray just because I don't like the smell of any Oud fragrances at all.”

Helpful Report

Posted 1 month ago

Hi there, Thanks so much for your lovely review! We’re really pleased to hear you’re enjoying our products, especially the shampoo bars and SPF facial sunscreen. We all have different scent preferences, so we completely understand that Oud may not be your favourite. We really appreciate you sharing your thoughts and hope you continue to find plenty of grüum favourites! Warm Regards, Andrea - team grüum

Posted 1 month ago

“I first ordered from Gruum when I was at university, 10 years on and I still place orders with them. Great quality products, which look great, smell great and feel great. I will continue to order with them and wish them every success with the continuation of their business. Skye”

Helpful Report

Posted 1 month ago

Hi Skye, Thank you so much for such a lovely review! It means a lot to hear that you first discovered grüum at university and, years later, you’re still choosing to order with us. We’re so pleased to hear you continue to enjoy the quality, scents and feel of our products. Your continued support over the years really does mean the world to us. Thanks again for being part of the grüum journey, Skye, and for your kind wishes for the future! Warm Regards, Andrea - team grüum

Posted 1 month ago

“I love the mini summer must haves. I use the sunscreen, body after sun soap and the after sun face soap daily. Thanks so much for these great products! ☺️”

Helpful Report

Posted 1 month ago

Hi Jaska, Thanks so much for your lovely review! We’re really pleased to hear you’re enjoying the Mini Summer Must-Haves and making good use of the sunscreen, body after sun soap and after sun face soap. It’s fantastic to know they’ve become part of your daily routine. Thanks again for your kind words! Warm Regards, Andrea - team grüum

Posted 1 month ago

“Lovely products, well packaged and sustainable. I absolutely love the white facial wash bar! Gets mascara and eyeliner off without any stinging of the eyes. The spf moisturiser sinks in easily. The orange body wash bar exfoliates while cleaning and feels and smells great. In fact, all the products (extensive) I have tried are genuinely lovely. Value for money”

Helpful Report

Posted 1 month ago

Hi Aimi, Thank you for taking the time to leave such a lovely and detailed review. We’re delighted to hear how much you’re enjoying your grüum products! It’s fantastic to know the facial wash bar works so well at removing mascara and eyeliner, while the SPF moisturiser feels comfortable and the orange body wash bar leaves your skin feeling fresh and exfoliated. We also love hearing that you’re enjoying our sustainable packaging and finding our products great value for money. Thank you for sharing such wonderful feedback and for trying so many of our products! Warm Regards, Andrea - team grüum

Posted 1 month ago

“I have had several orders now from Gruum now and have loved everything from skincare to bath time treats, deodorants to hair care. I try to use plastic free eco friendly products when I can so was very happy to find this British company who seem to have everything that I need. I have bought for friends and family who are also loving the products. Would recommend to anyone. 😀”

Helpful Report

Posted 1 month ago

Hi Louise, Thank you for taking the time to leave such a lovely review. We’re absolutely delighted to hear that you’ve enjoyed everything from skincare and bath-time treats to deodorants and hair care! It’s wonderful to know that you’ve found so many products that fit into your eco-friendly lifestyle, and we love hearing that you’ve introduced grüum to your friends and family too. Thank you so much for your kind recommendation and for supporting our British brand. It really means a lot to us! 😀 Warm Regards, Andrea - team grüum

Posted 1 month ago

“I am extremely happy with the product x I will be ordering again x Thank you x”

Helpful Report

Posted 1 month ago

Hi there, Thank you for taking the time to leave such a lovely review. We’re absolutely delighted to hear that you’re so happy with your product and that you’ll be ordering again. It’s wonderful to know you’ve had such a positive experience with grüum! Thank you for choosing grüum and for your continued support. We really appreciate it. Warm Regards, Andrea - team grüum

Posted 1 month ago

“I absolutely love the roll on scents, they smell divine and last a long time. I put them on just for myself more than to smell nice for other people because I like them so much!”

Helpful Report

Posted 1 month ago

Hi there, Thank you for taking the time to leave such a lovely review. We’re delighted to hear that you absolutely love the roll-on fragrances and that you find the scents divine and long-lasting. We especially love hearing that you wear them just for yourself – that’s exactly the kind of fragrance enjoyment we can get behind! 💛 Thank you for choosing grüum and for sharing your feedback with us. We really appreciate your support. Warm Regards, Andrea - team grüum

Posted 1 month ago

“I love your products. They are reasonably priced for what they are. My whole family are now using your products. My favourites are the cleanser, moisturizer and the perfume . Your company ABs products are firm family favourites. 😊”

Helpful Report

Posted 1 month ago

Hi Sarah, Thank you for taking the time to leave such a lovely review. We’re delighted to hear that grüum has become a firm family favourite! It’s wonderful to know that the whole family is enjoying our products, and we’re especially pleased that the cleanser, moisturiser and fragrance are among your favourites. Thank you for your kind words about our prices and for choosing grüum for your family. We really appreciate your support. 😊 Warm Regards, Andrea - team grüum

Posted 1 month ago

“Always good value and high quality products really pleased.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for taking the time to leave such a lovely review. We’re delighted to hear that you’re pleased with the value and quality of our products. It’s wonderful to know you’ve had such a positive experience with grüum. Thank you for choosing grüum and for your continued support. We really appreciate it. Warm Regards, Andrea - team grüum

Posted 1 month ago

“Although I do like the Gruum products, and there is a good selection of them, I think they are quite expensive.”

Helpful Report

Posted 1 month ago

Hi Lyn, Thank you for taking the time to share your feedback. We’re really pleased to hear that you enjoy grüum products and the variety we offer. We understand that everyone has their own budget, and we appreciate you sharing your thoughts on our pricing. We work hard to create high-quality, thoughtfully formulated products using carefully selected ingredients and more sustainable packaging, while keeping our prices as fair as possible. We also run promotions and special offers regularly, so there are often opportunities to pick up your favourites at an even better price. Thank you for choosing grüum and for sharing your honest feedback with us. Warm Regards, Andrea - team grüum

Posted 1 month ago

“Great products, excellent service!”

Helpful Report

Posted 1 month ago

Hi there, Thank you for taking the time to leave a review. We’re delighted to hear that you’re enjoying our products and that you’ve been pleased with the service too. It’s lovely to know you’ve had such a positive experience with grüum. Thank you for choosing grüum and for sharing your feedback with us. We really appreciate your support. Warm Regards, Andrea - team grüum

Posted 1 month ago

“Lovely products I have tried the sun screen tuff and it works well ndthe fast bits and they are good s well”

Helpful Report

Posted 1 month ago

Hi Sheila, Thank you for taking the time to leave a lovely review. We’re delighted to hear that you’ve been enjoying the products you’ve tried, especially the sunscreen. It’s great to know that it’s working well for you and that you’ve been pleased with the other products too. Thank you for choosing grüum and for sharing your feedback with us. We really appreciate your support. Warm Regards, Andrea - team grüum

Posted 1 month ago

“Products smell lovely. Love the plain packaging. Would be great to be able to get refills. Think some of the soaps could be made to lather up more .”

Helpful Report

Posted 1 month ago

Hi Caroline, Thank you for taking the time to leave such a lovely review. We’re delighted to hear that you’re enjoying the lovely scents and our simple, fuss-free packaging. We also really appreciate your suggestions around refill options and creating a richer lather with some of our soaps. Feedback like this is incredibly valuable and will be shared with our team. Thank you for choosing grüum and for sharing your ideas with us. We really appreciate your support! Warm Regards, Andrea - team grüum

Posted 1 month ago

“Easy to order, great products and lots of fantastic deals to be had”

Helpful Report

Posted 1 month ago

Hi Sarah, Thank you for taking the time to leave a review. We’re delighted to hear that you find ordering with grüum easy and that you’re enjoying our products and fantastic deals! It’s great to know you’re finding plenty of opportunities to discover more of the range. Thank you for choosing grüum and for sharing your feedback with us. We really appreciate your support. Warm Regards, Andrea - team grüum

Posted 1 month ago

Gruum is rated 4.7 based on 26,828 reviews