Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,839 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,839 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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321

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love these products, beautiful fragrance, eco friendly and some amazing offers on their website. Definitely recommend.”

Helpful Report

Posted 2 weeks ago

Hi Tracey, Thanks so much for the recommendation and the 5 stars! It means a lot. Warm regards, Mikaela – Team grüum

Posted 2 weeks ago

“I never received my item”

Helpful Report

Posted 2 weeks ago

Sorry to hear that Melissa, we’ve reached out to you directly so we can get this sorted and resolve the issue as quickly as possible. Ana grüum Team x

Posted 2 weeks ago

“Have tried shampoo bar’s before and not really liked them but the bar that you sent was very good ,lathered up well and left my hair shining. Deodorant bar also lovely,gentle but effective”

Helpful Report

Posted 2 weeks ago

Hi Pam, Thanks for your lovely review and for choosing us, we really appreciate your support. Warm regards, Mikaela – Team grüum

Posted 2 weeks ago

“Very easy and straightforward purchase. Items were easy to locate on the website, add to basket and choose shipping options. Safe and secure packaging and arrived in a timely manner. Ps great products 😀”

Helpful Report

Posted 2 weeks ago

Hi Raechel, Thanks so much for choosing us and taking the time to leave such positive feedback! Warm regards, Mikaela – Team grüum

Posted 2 weeks ago

“Lovely products, easy no hassle transaction and quick delivery. Thank you very much.”

Helpful Report

Posted 2 weeks ago

Hi there, Thanks for the lovely review, we are so pleased you had a great overall experience and love the products! Warm regards Mikaela – Team grüum

Posted 2 weeks ago

“Excellent products, lovely smells.”

Helpful Report

Posted 2 weeks ago

Hi Emma, Thanks so much for the 5 stars! It means a lot to us. Warm regards, Mikaela – Team grüum

Posted 2 weeks ago

“Really nice products! Just wish the packaging was more elegant. Products are just as much about the design and experience as the user interacts with them, as well as the actual substance inside. I want to have things on my shelf! For me, these are hidden in draws.”

Helpful Report

Posted 2 weeks ago

Hi there, thanks so much for your honest feedback. We’re really glad you’re enjoying the products themselves, and we truly appreciate your thoughts on the packaging and overall experience, that’s really valuable for us to hear as we continue to improve. Warm regards, Mikaela – Team grüum

Posted 2 weeks ago

“Great quality products”

Helpful Report

Posted 2 weeks ago

Hi there, Thanks for the 5 stars! Warm regards, Mikaela – Team grüum

Posted 2 weeks ago

“I love these products , as you say , no nasties in it. I'm a time when there is so many nasties in products out there, it's refreshing to have the confidence when ordering Gruum products , that we get what the products says we get. Well done, there certainly is a market out there for these products, so I hope you will grow from strength to strength, as people try things out, and then order more, and tell friends too Kind regards Barbara”

Helpful Report

Posted 2 weeks ago

Hi Barbara, thanks so much for your lovely feedback. It really means a lot to hear you feel confident using our products, and we truly appreciate your support and encouragement. Warm regards, Mikaela – Team grüum

Posted 2 weeks ago

“Really lovely products”

Helpful Report

Posted 2 weeks ago

Thank you so much! Warm regards, Mikaela – Team grüum

Posted 2 weeks ago

“Beautiful product , must for sensitive skin ,feel s lovely on the skin and the smell and fragrance is wonderful especially the oil fragrance last so long on the skin”

Helpful Report

Posted 2 weeks ago

Hi Jane, Thanks for the lovely review, we are so pleased to hear you are enjoying the fragrance! Warm regards, Mikaela – Team grüum

Posted 2 weeks ago

“Excellent starter kit. Great products and real value for money”

Helpful Report

Posted 2 weeks ago

Hi Jason, Thank you so much, we are so pleased to hear you are enjoying your products! Warm regards, Mikaela – Team grüum

Posted 2 weeks ago

“Excellent products, that do what they say on the packet. No harmful chemicals or plastics, plus they do an excellent job of keeping my skin & hair in tip top condition.”

Helpful Report

Posted 2 weeks ago

Hi Roz, Thanks so much for your lovely review, we are so pleased to hear our products are working so well for you. Warm regards, Mikaela Team grüum

Posted 2 weeks ago

“Products are early good love the rollon fragrance and sun screen shampoo bares are brill”

Helpful Report

Posted 2 weeks ago

Hi Agnes, Thanks for the 5 stars, it means a lot to us! Warm regards, Mikaela Team grüum

Posted 2 weeks ago

“I requested advise on which products they would recommend for my skin. They replied with with their suggestions and how to use them. I have now purchased them and started to use them. The products are easy to use and don't leave my skin feeling tacky. Thank you 😊”

Helpful Report

Posted 2 weeks ago

Hi there, We are pleased we could advise you and that you are enjoying your products, thanks for the great review! Warm regards, Mikaela Team grüum

Posted 2 weeks ago

“Easy to use site, I was thrilled to receive my 'taster' package of Gruum items, which I am looking forward to using while I am on holiday. When I think they will benefit my hair and skin in the sun.”

Helpful Report

Posted 2 weeks ago

Hi Mrs K L Pennington, Thanks for taking the time to leave us a review. Enjoy your holiday treats! Warm regards, Mikaela Team grüum

Posted 2 weeks ago

“Love travelling with Grumm products in bar form This year the consistency of facial sun screen is much improved Products using natural ingredients are so much better for us and our planet 👍”

Helpful Report

Posted 2 weeks ago

Hi Lorna, Thanks for your kind words and the lovely review! It means a lot to us. Warm regards, Mikaela Team grüum

Posted 2 weeks ago

“I only stumbled across Gruum recently and am really enjoying trying lots of the different products; fragrances, skin care, deodorant and even toothpaste tablets!”

Helpful Report

Posted 2 weeks ago

Hi Jo, Thanks for the lovely review, we are so pleased you are enjoying the whole range! Warm regards, Mikaela Team grüum

Posted 2 weeks ago

“Amazing products.. Just perfect x”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you so much for the amazing review! We are so pleased you are loving our products. Warm regards, Mikaela Team grüum

Posted 2 weeks ago

“Love gruum skincare products, fragrances and the scented candle however a little disappointed in the cleaning set. The scented smell disappears really quickly and leaves smears on mirrors too so not really all round cleaning product.”

Helpful Report

Posted 2 weeks ago

Hi Rachel, thanks so much for your honest feedback. We’re really glad you’ve been enjoying the skincare, fragrances, and candle, but we’re sorry to hear the cleaning set didn’t quite meet your expectations. We really appreciate you sharing this with us, it’s genuinely helpful. Warm regards, Mikaela – Team grüum

Posted 2 weeks ago

Gruum is rated 4.7 based on 25,839 reviews