Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,834 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,834 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

Visit Website

Write Your review

Tell us how Gruum made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

321

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was great service and quick too but like most things the first order was a tester as Its only way to know whether or not I'd like a fragrance.”

Helpful Report

Posted 2 weeks ago

Hi there, Thanks so much for taking the time to share your thoughts and leave a review. Warm regards, Mikaela Team grüum

Posted 2 weeks ago

“I've ordered products from Gruum a few times. I have always had a great service, it is easy to order what you want. There are often good offers on which is great. The products have always been of a great quality. No issues at all, great company!”

Helpful Report

Posted 2 weeks ago

Hi Melanie, thanks so much for your lovely feedback. We’re really pleased to hear you’ve had such consistently positive experiences with us, from ordering through to the quality of the products. It truly means a lot. Warm regards, Mikaela – Team grüum

Posted 2 weeks ago

“Bought 3 full size air fresheners. They're lovely.”

Helpful Report

Posted 2 weeks ago

Hi Mrs C A Walker, Thanks for the 5 stars! We love them too. Warm regards, Mikaela – Team grüum

Posted 2 weeks ago

“Good web site. Easy to order. Products arrived very quickly. These were bought for a friend as a gift, so I can't personally review on the products but the friend said they were really good.”

Helpful Report

Posted 2 weeks ago

Hi there, thanks so much for sharing this. We’re really pleased to hear you found the website easy to use and that everything arrived quickly, and it’s lovely to know your friend was happy with the gift too. Warm regards, Mikaela – Team grüum

Posted 2 weeks ago

“Excellent products. Absolutely love the creams, deodorant and hair products. Highly recommend!”

Helpful Report

Posted 2 weeks ago

Hi Janette, Thanks for the 5 stars! We are pleased to hear you are loving your products! Warm regards, Mikaela – Team grüum

Posted 2 weeks ago

“Great product have ordered a few various things and all been lovely”

Helpful Report

Posted 2 weeks ago

Hi Clive, Thanks for the 5 stars, we are so pleased to hear you are enjoying your products! Warm regards, Mikaela – Team grüum

Posted 2 weeks ago

“Lovely products & nice eco packaging”

Helpful Report

Posted 2 weeks ago

Hi Joanne, Thank you for the lovely review. Warm regards, Mikaela – Team grüum

Posted 2 weeks ago

“Great quality of products, I love the roll on fragrance and the solar cream.”

Helpful Report

Posted 2 weeks ago

Hi Katia, thanks so much for sharing this. We’re really glad you’re enjoying the products and that the roll‑on fragrance and SPF have been a hit for you. Warm regards, Mikaela – Team grüum

Posted 2 weeks ago

“I really love your products, I will definitely be ordering more in the future”

Helpful Report

Posted 2 weeks ago

Hi Susan, This is so great to hear, thank you for your lovely review. Warm regards, Mikaela – Team grüum

Posted 2 weeks ago

“Great products and good value. I love the sustainability and environmental efforts the team achieves. Proof we don't need a ton of plastic to look and feel good”

Helpful Report

Posted 2 weeks ago

Hi Liz, Thanks for sharing your thoughts, it means a lot that you appreciate what we are trying to achieve! Warm regards, Mikaela – Team grüum

Posted 2 weeks ago

“Really lovely products. Excellent swift service/delivery. What's not to like? Always have the hand cream close by. Will definitely be ordering again before I run out. Thank you Gruum staff!”

Helpful Report

Posted 2 weeks ago

Hi Alex, Thanks so much for sharing your lovely review, we appreciate you choosing us! Warm regards, Mikaela – Team grüum

Posted 2 weeks ago

“Love this stuff plus just the right size gor me to take away for a few days”

Helpful Report

Posted 2 weeks ago

Hi Lauretta, Thanks for the great review. We are so pleased you are enjoying our products. Warm regards, Mikaela – Team grüum

Posted 2 weeks ago

“I love Gruum products! You know you’re not getting any nasties only good, skin loving ingredients. They feel luxurious, smell amazing and I’ve recommended them to all my friends and family. Keep up the good work 👍🏻”

Helpful Report

Posted 2 weeks ago

Hi Sarah, thank you so much for your lovely feedback. We’re really glad you’re enjoying the products and that they’ve earned a place in your routine, it means a lot to hear you’d recommend us to others. Warm regards, Mikaela – Team grüum

Posted 2 weeks ago

“I tried the tester size of 4 products and I have found the sun protection very good to apply and it doesn't leave your skin greasy. I have also tried the lip conditioner which has a good roll on head and leaves your lips nice and soft with no residue on your lips. I am afraid I didn't get much fragrance from the roll on perfume and I haven't yet used the skin cream to put on after cleaning the sun protection cream off as I haven't been out in the hot sun yet.”

Helpful Report

Posted 2 weeks ago

Hi there, thanks so much for sharing your experience. We’re really pleased to hear you’re enjoying the SPF and lip conditioner, and we appreciate your honest thoughts on the fragrance, it’s really helpful for us to hear. Warm regards, Mikaela – Team grüum

Posted 2 weeks ago

“Products were alright, but they automatically added something to my basket which I bought in error and then couldn't figure out how to return.”

Helpful Report

Posted 2 weeks ago

Sorry to hear that, we’ve reached out to you directly so we can get this sorted and resolve the issue as quickly as possible. Ana grüum Team x

Posted 2 weeks ago

“I love these products, beautiful fragrance, eco friendly and some amazing offers on their website. Definitely recommend.”

Helpful Report

Posted 2 weeks ago

Hi Tracey, Thanks so much for the recommendation and the 5 stars! It means a lot. Warm regards, Mikaela – Team grüum

Posted 2 weeks ago

“I never received my item”

Helpful Report

Posted 2 weeks ago

Sorry to hear that Melissa, we’ve reached out to you directly so we can get this sorted and resolve the issue as quickly as possible. Ana grüum Team x

Posted 2 weeks ago

“Have tried shampoo bar’s before and not really liked them but the bar that you sent was very good ,lathered up well and left my hair shining. Deodorant bar also lovely,gentle but effective”

Helpful Report

Posted 2 weeks ago

Hi Pam, Thanks for your lovely review and for choosing us, we really appreciate your support. Warm regards, Mikaela – Team grüum

Posted 2 weeks ago

“Very easy and straightforward purchase. Items were easy to locate on the website, add to basket and choose shipping options. Safe and secure packaging and arrived in a timely manner. Ps great products 😀”

Helpful Report

Posted 2 weeks ago

Hi Raechel, Thanks so much for choosing us and taking the time to leave such positive feedback! Warm regards, Mikaela – Team grüum

Posted 2 weeks ago

“Lovely products, easy no hassle transaction and quick delivery. Thank you very much.”

Helpful Report

Posted 2 weeks ago

Hi there, Thanks for the lovely review, we are so pleased you had a great overall experience and love the products! Warm regards Mikaela – Team grüum

Posted 2 weeks ago

Gruum is rated 4.7 based on 25,834 reviews