Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,583 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,583 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

Visit Website

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Gruum 5 star review on 4th December 2025

311

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I actually came across Gruum because they had a promotion on the Jet 2 app and I won some products. I was so taken by my products - A lapp lip conditioner, vanilla cookie and tripeptide: A gentle fragrance free gruum natural moisturiser; A face wash bar, cranberry and clementine and A moisturising face spritz, orange blossom - that I decided I had to have their Advent calendar. Website very easy to use and products are lovely. I have the fragrance free gruum natural moisturiser on y list of fab products now!”

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Posted 3 weeks ago

“I have placed small orders a few times before so I was already aware of the high quality and affordability of the products. When I received an email about this years advent calendar, I just had to order one and it hasn't disappointed. It has been great opening a new window each day and finding a new product to try. There is such a wide variety of products and they all look and smell fantastic, so thank you!”

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Posted 3 weeks ago

“Delighted with the ethos of Gruum as well as the quality of the products, I particularly like the hair fragrance and perfumes. The solid shampoo and conditioner are also excellent. Tried a wide range of products through the advent calendar and nothing has disappointed, would wholeheartedly recommend”

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Posted 3 weeks ago

“Love your products and the advent calendar was well worth the cost with real value. My only gripe was how close to December the calendar was delivered….. 3 days before. I needed to get it to my daughter via post , so sadly was not there on time. That upset me as I ordered months before.”

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Posted 3 weeks ago

“This item missing from my parcel so unable to review it! Not used the other items.”

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Posted 3 weeks ago

Hi Margaret, Thank you for letting us know. We’re really sorry to hear that an item was missing from your parcel – that’s not the experience we want for our customers. I have sent you a private email so we can resolve this for you as quickly as possible. Kind regards, The grüum Team

Posted 2 weeks ago

“The advent calendar was perfect. Nicely packaged, sustainably constructed, lovely products - we will certainly be back for more and the risk in trying something has completely paid off. I would definitely recommend.”

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Posted 3 weeks ago

“Love the room fragrances”

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Posted 3 weeks ago

“Have been using Gruum products on and off for a few years and this December, decide to treat myself to theri Advent Calendar. So surprised with what I received. Superb quality (and full-sized) products that are kind to me and to the planet. I think my use of Gruum will now be considerably more on than off! And best of all? My skin, which will neutralise nearly every perfume there is within two-minutes, has actually been beaten by a couple of the perfume roll-ons. I can wear fragrance again! I am absolutley delighted.”

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Posted 3 weeks ago

“Fantastic company to deal with, every order dealt with promptly and wonderful effective products at a good price .”

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Posted 3 weeks ago

“I absolutely love Gruum products. I’ve been using them for a while now and love how they feel on my skin (I buy the face products). I like the ethos behind Gruum and find the products pocket friendly. The advent calendar for £50 was probably the best gift I’ve ever treated myself to - absolute bargain. Thanks Gruum. Keep up the ace work!”

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Posted 3 weeks ago

“I LOVE Grüum products. I've seen great results with my skin. Not to say that I had any real issues but since I've used their products, I've repeatedly been complimented on just how clear and glowing my skin is. It's easy on the purse strings and gentle on the skin. I cannot recommend the brand enough.”

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Posted 3 weeks ago

“Love love love the advent calendar ! A dream gift”

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Posted 3 weeks ago

“I really enjoy using my products. I found the face oil to be really good for my skin. I use the lip oil every day and I’ve used the shampoo bars and basic exfoliating bars and found all of them great! Love what you guys are doing, thank you!”

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Posted 3 weeks ago

“Love this stuff! This Xmas I got myself the advent calendar (can't wait for each morning's surprise), & gift sets for 3 friends (including a man). One has opened it and is very nice impressed by it, just waiting for the big day for the others. Delivery is prompt. There was a leakage in one box has, but they sorted it out quickly and with no fuss.”

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Posted 3 weeks ago

“I can't write a review at the m9ment as the items are gifts for Christmas”

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Posted 3 weeks ago

“This product is fabulous. The sevice is the best. I have bought lots of different things for Christmas presents, after trying out thing all year. I love ALL of their products & could recommend any, from the hair products to the perfume from the hand cream to the foot cream. The service from this family business is second to none. I cant wait to see my relatives faces on Christmas day when they open their gifts.”

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Posted 3 weeks ago

“Recently bought the advent calendar as a gift, which was very well received. Products are full sized and it is a good way to try items you would not normally purchase. Extremely good value for money and I would recoment it for your 2026 Christmas present list.”

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Posted 3 weeks ago

“Good stuff but the highly variable prices are a nuisance.”

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Posted 3 weeks ago

“I stumbled accidentally across this company but I’m very glad that I did. I love their simple products which are natural and cruelty free”

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Posted 3 weeks ago

“Ordered the candles and diffusers for my daughter's in law. As a Christmas wrap up. Which even though they were boxed up they smelt gorgeous. Wish I had bought myself some.”

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Posted 3 weeks ago

Gruum is rated 4.7 based on 24,583 reviews