Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 23,988 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 23,988 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

Visit Website

Write Your review

Tell us how Gruum made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Gruum 5 star review on 20th October 2025

308

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products,competitive prices, delivery service good informed about delivery, packaging all recyclable really like this company's ethics towards excellent quality products and the environment.”

Helpful Report

Posted 2 weeks ago

“I loved all the products I ordered such face serum, cream, skin oil hair serum and the best was the soap but shampoo I love it I always wanted a soap to be able to use as shampoo and gruum one is so good 😍 very happy with my products ♥️”

Helpful Report

Posted 2 weeks ago

“Slightly pricey but incredible quality. The face wash bar is gentle but cleanses well and the shampoo bar smells incredible”

Helpful Report

Posted 2 weeks ago

“Excellent products, fantastic service, a very easy to use website and super fast delivery. Could not ask for more from this company!”

Helpful Report

Posted 2 weeks ago

“I recently tried a few products from grüum and I am very happy with them. The lip product especially have really helped with my dry lips. I would definitely recommend trying them out 😄”

Helpful Report

Posted 2 weeks ago

“Received my products the other day, the moisturiser is very good it sorted out my dry skin within a few days. Very good products and maybe a good idea for birthday/Christmas presents”

Helpful Report

Posted 2 weeks ago

“I bought 1 face soap and 1 face cream. I used the soap 1 time and decided to throw both in bin without even opening the face cream to try it. The soap was too bad to even bother to try the face cream. The soap make me feel like I wash my face with oil, grease, not with a soap. Skin feel sliming and gross on touch. Soap make no foam. Is that even a soap?! Waste of money. At least I tried 1 time. Now I know to never buy products from this company ever again. I would rather throw the money on the streets. Like this someone will find the money and use it. Is a better decision then buy Gruum products.”

Helpful Report

Posted 2 weeks ago

Hi Cosmin, Thank you for sharing your experience. Our face soap is designed to be gentle and nourishing, with a different texture and feel compared to traditional foaming soaps. Some people find it feels more moisturizing and soothing on the skin. We appreciate all feedback as it helps us continue to develop our products and provide the best experience for everyone. Best wishes, Andrea – team grüum

Posted 2 weeks ago

“Been using Gruum products for a few years and have them to be of high quality and always as described. Packaging is eco friendly and delivery is efficient and speedy. I reusepackaging where I can, e.g. tins, but would like to reuse more.”

Helpful Report

Posted 2 weeks ago

“Beautiful products for self care and saving the planet. Well done Gruum for following your passion and making your products sustainable.”

Helpful Report

Posted 2 weeks ago

“Great products, and LOVLEY packaging. Would 100% order from here again.”

Helpful Report

Posted 2 weeks ago

“I love my Gruum products. The face, under eye and lip oils are beautiful. I look forward to going to bed so I can use them! 😂they smell lovely and my skin feels so hydrated since using them. 🥰”

Helpful Report

Posted 2 weeks ago

“Received a complimentry set via a prize with mcdonalds promotion,a small neat pack that the wife found useful and would probably consider buying more products at some stage”

Helpful Report

Posted 2 weeks ago

“Products are exceptional, sustainable and affordable. Moreover they bring value for money, while boosting confidence as well. Keep it up grüum team.”

Helpful Report

Posted 2 weeks ago

“Love the products. Will be ordering More from here. Just a shame about the delivery time wish it was a bit quicker!”

Helpful Report

Posted 2 weeks ago

“Most beautiful moisturizer I've ever used, it's made my skin so soft and smells amazing , I've never heard of grüüm until recently and I'm really glad to have found it!”

Helpful Report

Posted 2 weeks ago

“I loved the hair and skin care the moisturiser smelled lovely however the shampoo and body wash bar smells a-bit masculine to me if anything I’d like if there was some more feminine fragrances like coconut or vanilla maybe?”

Helpful Report

Posted 2 weeks ago

Hi Elle, Thank you so much for your lovely feedback! We’re glad to hear you enjoyed the moisturiser and your hair and skincare routine overall. We appreciate your thoughts on the scents — everyone’s fragrance preferences are different, and we’re always exploring new options. You might enjoy our har Nourishing Shampoo Bar, which has a softer, more neutral scent that some of our customers find more “feminine” and gentle. You can check it out here: https://www.gruum.com/product/har-shampoo-bar-nourishing-50g/. Thanks again for sharing your thoughts! Best wishes, Andrea – team grüum

Posted 2 weeks ago

“Absolutely love the Hydra Intense Hydration moisturiser, has a great smell and really nice consistency! Would be even better if they sold a larger size.”

Helpful Report

Posted 2 weeks ago

“Best product I had all my life. I win as a McDonald prize and now I’m a client forever.”

Helpful Report

Posted 2 weeks ago

“the face stuff i ordered has helped so much with my breakouts from makeup, and when i stop using it and break out again and use it again it helps instantly, makes my skin really soft i love it probably gonna order again”

Helpful Report

Posted 2 weeks ago

“Perfect company always something new to try i will continue ordering, and their is almost anything to combat skin issues to candle smells, relaxing chill feelings.”

Helpful Report

Posted 2 weeks ago

Gruum is rated 4.7 based on 23,988 reviews