Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,378 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,378 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

Visit Website

Write Your review

Tell us how Gruum made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

326

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Messed my order up delay in sending will never order again”

Helpful Report

Posted 1 week ago

Hi H Hardy, Thank you for your feedback. We're sorry that your order was delayed, this is not the experience we want for our customers. While we were pleased to provide tracking updates and support throughout our correspondence, we appreciate that the delay affected your overall experience. Thank you for taking the time to share your comments. Warm regards, Mikaela Team grüum

Posted 1 week ago

“Excellent products and service. Website easy to use and delivery prompt”

Helpful Report

Posted 1 week ago

Hi Susan, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 1 week ago

“Bought their special offer shaving set for hubby for father's day. He absolutely loves the scent- sandalwood and Tonka. Think we will be buying some more.”

Helpful Report

Posted 1 week ago

Hi Lesley, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 1 week ago

“I've used the razor and it was comfortable to use. I also like the smell of the roll on deodorant. I haven't used the post shave balm as yet but I'm sure it will be good too.”

Helpful Report

Posted 1 week ago

Hi David, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 1 week ago

“Really happy with my first order (travel essentials), and I love the deodorant bar! I took advantage of an offer, a kind of mystery box, which to be honest was a bit poor; wax melts and make-up remover, both useless to me. Overall, I would buy from Gruum again, just not some bargain mystery box.”

Helpful Report

Posted 1 week ago

“Great product and delivery”

Helpful Report

Posted 1 week ago

“Really enjoying using the After Shave Balm rub. Very different to the regular liquid after shaves that I have been used to.”

Helpful Report

Posted 1 week ago

Hi Peter, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 1 week ago

“I love this product. I have dry sensitive skin, and my skin loves grüum. I’ve not had any reactions with any product. I recently put the Sun care range and I love the lip nourishing oil, that was a life saver away. I would 100% recommend this product.”

Helpful Report

Posted 1 week ago

Hi Stephanie, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 1 week ago

“Loved the products that were sent. Really pleased, thanks”

Helpful Report

Posted 1 week ago

Hi Martin, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 1 week ago

“Found ordering very straight forward. Pleased with the razors. Just hope you can stay with these now because this is the third make I’ve bought in the last few years.”

Helpful Report

Posted 1 week ago

“Excellent natural products and great plastic free ideas. Lovely scents that I can use even with my sensitive skin.”

Helpful Report

Posted 1 week ago

Hi Lynne, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 1 week ago

“I got to know about gruum on samsung wallet. Their product is top-notch and good for all skin type”

Helpful Report

Posted 1 week ago

Hi Kehinde, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 1 week ago

“Selection of male grooming products purchased as part of a MSE promotion. Nothing really wrong with any of the items - just not for me though. I'll be sticking to Gillette and to Nivea.”

Helpful Report

Posted 1 week ago

Hi Adrian, Thank you for giving grüum a try and for sharing your feedback. While we're sorry our products weren't the right fit for you, we appreciate you taking the time to leave a review. We're glad to hear there were no major issues with the items and thank you for considering us. Warm regards, Team grüum

Posted 1 week ago

“we ordered a travel pack as a trial for my husband and he really enjoyed using the products and will be looking to order again”

Helpful Report

Posted 1 week ago

Hi Elizabeth, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 1 week ago

“I love your products... not much more to say. No hesitation in recommending...”

Helpful Report

Posted 1 week ago

Hi there, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 1 week ago

“A present for our son.Good quality and value.Would always consider them for future products”

Helpful Report

Posted 1 week ago

Hi there, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 1 week ago

“Excellent product”

Helpful Report

Posted 1 week ago

Hi Stella, Thank you so much for the 5 stars! We’re truly grateful for your support. 🧡 Kind regards, Team grüum

Posted 1 week ago

“Introduced to Gruum via Vodafone app snd purchased some items ahead of my vacation. The products are fantastic. The face wash, gentle, pleasantly scented, and cleans well. The spf lip conditioner is by far one my fave holiday products . The whole family use it! I'll definitely be returning”

Helpful Report

Posted 1 week ago

Hi Serena, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 1 week ago

“I have just started to use grüum hair shampoo and conditioner bars and so far I have been pleased with the way my hair feels.”

Helpful Report

Posted 1 week ago

“Lovely products - that feel like they are made with care”

Helpful Report

Posted 1 week ago

Hi Clare, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 1 week ago

Gruum is rated 4.7 based on 26,378 reviews