Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,826 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,826 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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327

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing Product!”

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Posted 4 weeks ago

“Great products easy to order great delivery service arrived on time .products great on skin smell lovely”

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Posted 4 weeks ago

Hi there, Thank you for your 5-star review! We’re delighted to hear you’re loving your product. Ana grüum Team

Posted 3 weeks ago

“Easy website to navigate and find what you need - I love every product I have ordered and get the Advent Calendar annually”

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Posted 4 weeks ago

Hi Kerry, That’s wonderful to hear, thank you for sharing! We’re so glad you’re enjoying your grüumies. 💚 Ana grüum Team

Posted 3 weeks ago

“Tried out gruum after a friend recommended it. Products were of a high quality and good value for money. My skin is very sensitive and often comes put in a rash but with these products I've not had these issues”

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Posted 4 weeks ago

Hi Stephen, Thank you for taking the time to leave such a lovely review. We’re delighted to hear that your friend’s recommendation led you to grüum and that you’ve been so pleased with the quality and value of our products. It’s wonderful to hear that you’ve been enjoying them as part of your routine. Thank you for choosing grüum and for sharing your experience with us. We really appreciate your support. Warm Regards, Andrea - team grüum

Posted 4 weeks ago

“I have had Gruum products before are a high quality and good products to use. Unfortunately due to not working I cannot afford to buy regularly. I would recommend there service is very good. Products came in good time. There website is very well worth looking at and good value.”

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Posted 4 weeks ago

Hi there, Thank you for taking the time to leave such a lovely review. We’re delighted to hear that you’ve enjoyed our products and have had a positive experience with our service and delivery. It’s wonderful to know you also find our website worth a look and our products good value. We really appreciate your kind recommendation and your support, and we hope to welcome you back whenever the time is right. Warm Regards, Andrea - team grüum

Posted 4 weeks ago

“Products are good but a little expensive for what they are and the P&P is just under £4.00 too. They don't even come in a gift box should you wish to gift the items. You have to empty them all out individually from your delivery box which then looks tacky so unable to gift them. It would be nice to have them packaged in a nice Gruum box which is then placed in your delivery box.”

Helpful Report

Posted 4 weeks ago

Hi there, Thank you for taking the time to share your feedback. We’re pleased to hear that you’re enjoying the products, and we really appreciate your honest comments around pricing, postage and packaging. We understand that presentation is important, especially when purchasing products as gifts, and your suggestion of having a dedicated grüum gift box is a great one. We’ll make sure your feedback is passed on to our team for consideration. Thank you for choosing grüum and for sharing your suggestions with us. Warm Regards, Andrea - team grüum

Posted 4 weeks ago

“Brillaint company. Good communicaion and personal touch. great products. Have liked everything I have tried and my daughter loves the products too.”

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Posted 4 weeks ago

Hi there, Thank you for taking the time to leave such a lovely review. We’re absolutely delighted to hear that you’ve enjoyed everything you’ve tried and that your daughter is a grüum fan too! It’s wonderful to know you appreciate our communication and personal touch alongside the products. Thank you for choosing grüum and for your continued support. It really means a lot to us. Warm Regards, Andrea - team grüum

Posted 4 weeks ago

“Recently tried the deodorant - absolute magic. It works all day and night even in the sort of heatwaves we have been having. Probably best deodorant I have tried and eco friendly packaging. Been using the shampoo and conditioners for years. Excellent. They last ages and work really well. The moisturising face serum is also very good for my dry skin. Also used the brightening face wash which is fine. Tried the moisturising body bar, which was fine but needed to be quite warm to glide over the skin. Can't imaging going back to any other shampoo or conditioner or deodorant ever!”

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Posted 4 weeks ago

Hi Patricia, Thank you for taking the time to leave such a wonderful review. We’re absolutely delighted to hear that you’ve found a new favourite in our deodör Mineral Deodorant! It’s fantastic to know it keeps you feeling fresh all day and night, even during the recent heatwaves. 🌞 It’s also wonderful to hear that you’ve been enjoying our shampoo and conditioner bars for years, as well as the moisturising face serum and brightening face wash. We really appreciate your feedback on the moisturising body bar too, and we’ll be sure to pass this on to our team. We’re so pleased to hear you can’t imagine going back to another shampoo, conditioner or deodorant! Thank you for your continued support of grüum. Warm Regards, Andrea - team grüum

Posted 4 weeks ago

“I ordered the summer face shave set, usually £32 , I got it for the price of the postage £4.95. I usually use Harry’s but I thought I,ll try Gruum , all I can say is awful , very cheap plastic razor , scratchy razor not smooth , the shave gel doesn’t foam up enough and the after shave fragrance stank, I quote from my wife ”urgh what’s that smell” wasn’t worth £4.95”

Helpful Report

Posted 4 weeks ago

Hi Pete, Thank you for taking the time to share such detailed feedback. We’re sorry to hear that the Summer Face Shave Set didn’t meet your expectations. We appreciate your comments on the razor, shave gel and aftershave fragrance, and it’s clear that the set wasn’t the right fit for you. We’ll make sure your feedback is shared with our product team, particularly around the shave experience, packaging and fragrance. Thank you for giving grüum a try and for sharing your honest experience with us. Warm Regards, Andrea - team grüum

Posted 4 weeks ago

“Great products, excellent service, good prices. Been using this company for six years now and always very good. Love the shampoo and conditioner bars- soft and shiny hair that smells great.”

Helpful Report

Posted 4 weeks ago

Hi Amanda, Thank you for taking the time to leave such a lovely review. We’re absolutely delighted to hear that you’ve been with grüum for six years! It’s wonderful to know you continue to enjoy our products, service and prices, and that the shampoo and conditioner bars leave your hair feeling soft, shiny and smelling great. Thank you so much for your continued support over the years. It really means a lot to us! Warm Regards, Andrea - team grüum

Posted 4 weeks ago

“Great product. Great brand. I highly recommend this product . f you care about what you put on your skin then this should be your go to. It was become mine. Thankyou”

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Posted 4 weeks ago

Hi Paul, Thank you for taking the time to leave such a lovely review. We’re delighted to hear that you’re so impressed with both the product and grüum as a brand! It’s wonderful to know that being mindful of what you put on your skin is important to you and that grüum has become your go-to. Thank you for your kind recommendation and for choosing grüum. We really appreciate your support. Warm Regards, Andrea - team grüum

Posted 4 weeks ago

“Good products, highly recommended.”

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Posted 4 weeks ago

Hi Ahmad, Thank you for taking the time to leave such a lovely review. We’re delighted to hear that you’re enjoying our products and would recommend grüum! Your support really means a lot to us. Warm Regards, Andrea - team grüum

Posted 4 weeks ago

“Honestly I had high hopes. You can’t even paste the sticker/label straight, that’s one thing that should be right, plus the serum made my skin so dry. Flaky around nose and lips. Applied it 3 times and the same thing happened on different occasions. But that might be my skin or your product but the packaging and labels is very bad. Can’t gift someone, or even for my self looks fake and tacky.”

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Posted 4 weeks ago

Hi there, Thank you for taking the time to share such detailed feedback. We’re sorry to hear that the serum didn’t suit your skin and that you found the packaging and label application below the standard you expected. Skin can react differently to individual formulations, and we appreciate you letting us know that you experienced dryness and flaking after use. Your comments about the packaging and labels are also really valuable, and we’ll make sure this feedback is shared with our team for review. Thank you for giving grüum a try and for taking the time to share your experience with us. Warm Regards, Andrea - team grüum

Posted 4 weeks ago

“Excellent products”

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Posted 4 weeks ago

Hi Faye, Thank you for taking the time to leave such a lovely review! We’re delighted to hear that you think our products are excellent. It’s wonderful to know you’re enjoying your grüum favourites. Thank you for choosing grüum and for your support. Warm Regards, Andrea - team grüum

Posted 4 weeks ago

“I recently bought some fragrances and they were really nice! Loved the unique scents and was at a reasonable price!”

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Posted 4 weeks ago

Hi there, Thank you for taking the time to leave such a lovely review. We’re delighted to hear that you’re enjoying our fragrances and love the unique scents! It’s also great to know you found them to be reasonably priced. We hope you’ve found a new favourite to enjoy! Thank you for choosing grüum and for sharing your feedback with us. We really appreciate your support. Warm Regards, Andrea - team grüum

Posted 4 weeks ago

“I found this product in a little pack on the plane to my holidays. I love it. My face feels so clean and fresh and I feel brighter. Thank you my new go to.soap”

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Posted 4 weeks ago

Hi Karen, Thank you for taking the time to leave such a lovely review. We’re delighted to hear that you discovered grüum while travelling and that our face soap has become your new go-to! It’s wonderful to know it leaves your skin feeling so clean, fresh and bright. Thank you for choosing grüum and for sharing your experience with us. We really appreciate your support. Warm Regards, Andrea - team grüum

Posted 4 weeks ago

“I like the products for their formulations, lack of plastic wrapping and pricing, especially when on offer or multiple packs! My teenage nephew tried a few of my products and has now become a fan with the request for a set got his birthday !”

Helpful Report

Posted 4 weeks ago

Hi there, Thank you for taking the time to leave such a lovely review. We’re delighted to hear that you’re enjoying our formulations, plastic-free packaging and great value, especially when you pick up our offers and multipacks! It’s also wonderful to hear that your teenage nephew has become a grüum fan after trying your products – we hope he has a very happy birthday and loves his set! Thank you for choosing grüum and for sharing your feedback with us. We really appreciate your support. Warm Regards, Andrea - team grüum

Posted 4 weeks ago

“THE BEST!!”

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Posted 4 weeks ago

Hi Jade-Marie, Thank you for the lovely feedback! We’re absolutely delighted to hear you think grüum is THE BEST! Thank you for choosing grüum and for your support. Warm Regards, Andrea - team grüum

Posted 4 weeks ago

“Refreshing products. Ordered from Matalan Free Awards. Love the face SPF and the roll on! I have told friends & family i'd definitely recommend. Thanks, Sara”

Helpful Report

Posted 4 weeks ago

Hi Sara, Thank you for taking the time to leave such a lovely review. We’re delighted to hear that you’re enjoying your grüum products from the Matalan Free Awards, especially the face SPF and roll-on fragrance! It’s fantastic to know you’ve been enjoying them so much that you’ve recommended them to your friends and family too. Thank you for choosing grüum and for sharing your experience with us. We really appreciate your support. Warm Regards, Andrea - team grüum

Posted 4 weeks ago

“Really love these products, subscription prices are worth it, and they have great eco-friendly minimal packaging. The 'hår Shampoo Bar – Brightening' smells so good I can't stop smelling it and wish I could bottle it! It is also an amazing shampoo bar though - it lathers really well, cleans hair without being harsh and doesn't leave any residue like some shampoo bars. Their other shampoo and conditioner bars, soaps, scrubs and serums are lovely too.”

Helpful Report

Posted 4 weeks ago

Hi there, Thank you for taking the time to leave such a lovely and detailed review. We’re delighted to hear how much you’re enjoying your grüum favourites, from the eco-friendly packaging and subscription prices to our shampoo, conditioner bars, soaps, scrubs and serums! It’s especially lovely to hear that you’re such a fan of the hår Brightening Shampoo Bar – we agree, that scent is rather gorgeous! We’re so pleased to know it lathers well, cleanses your hair without feeling harsh and leaves no residue. Thank you for your wonderful feedback and for choosing grüum. Warm Regards, Andrea - team grüum

Posted 4 weeks ago

Gruum is rated 4.7 based on 26,826 reviews